---
title: 'Business Analyst at Massachusetts School Building Authority'
canonical: 'https://feeny.ai/job/business-analyst-massachusetts-school-building-authority-boston-qj13rgd19kqa'
type: 'job'
last_seen: '2026-11-04'
---

# Business Analyst at Massachusetts School Building Authority

- **Company:** Massachusetts School Building Authority
- **Location:** Boston, MA
- **Compensation:** $92k–$101k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-11-04
- **Apply:** https://jobs.lever.co/massschoolbuildings/c4a2b400-8b61-4e0d-8c7c-d1671aad8a64

## Job description

Title:  Business Analyst Department: Information Technology Reports To: IT Business Analysis Manager FLSA: Exempt Grade: 11

Position Summary Work with stakeholders and end users to design, modify and implement system solutions to meet the needs and requirements of the Authority. Participate in all phases of the development process including analysis, design, development, testing, implementation, maintenance, and support for MSBA Applications and other systems used by the Authority.  Elicit, analyze and validate requirements for changes to business processes, policies and transaction processing systems.  Capture requirements and changes through functional specification and configuration documentation.  Acts as liaison between IT and business users as well as be the primary tester of the MSBA Application’s functionality.

Essential Functions and Responsibilities

- Analyze client business processes/requirements and develops corresponding processes and data flows (functional specifications and change management).
- Document and provides recommendations for future business processes and drive towards continuous process improvements.
- Gather and understand business user requirements; create solutions and evaluate outcomes.
- Develop comprehensive end to end test cases at the application and multi-application levels including testing strategies, testing conditions and evaluation of expected results.
- Acts as IT point person for coordinating and supporting User Acceptance Testing.
- Document action items, status reports, and post-project evaluations as required.
- Gather and analyze data as requested.
- Create BI reports and visualizations as needed.
- Create and maintain user, technical and operational documentation that describes program source, logic and corrections or changes.
- Conduct user training as needed.
- Serve as the primary contact for internal and external user access requests.
- Serve as the point of contact to solve user application access issues.
- Resolve business users’ questions and problems, elevate issues as appropriate.
- Participate on assigned MSBA project teams and procurements where technical representation is required.
- Perform other duties as assigned.

Required Education, Experience and Skills

- Bachelor’s degree with a major in computer science or other related discipline.
- Five or more years of experience in business analysis, software implementation and/or software quality assurance.
- Ability to work hybrid work schedule - minimum of two (2) in-office days per week
- Experience with Microsoft Office Suite, Office 365 and web technologies.
- Direct experience with the various stages of the SDLC.
- Ability to achieve successful results working closely with end business users and developers in both agile and waterfall development environments.
- Ability to drive team projects to completion without jeopardizing quality.
- Ability to interpret, analyze, and write complex business systems and documents clearly and concisely.
- Experience with business process improvement.
- Experience with flow charts and screen mock ups using MS Visio and/or other software.
- Experience writing and executing test cases/plans and user stories.
- Strong experience with User Acceptance Testing.
- Ability to effectively present information to end users, the development team and the Director of IT.
- Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
- Strong Project Management skills.
- Familiarity with data analytics and visualizations including using tools such as Tableau and/or Power BI.
- A task driven mindset as well as effective multitasking and follow up skills.
- Professional interpersonal style; ability to work and build trust with a diverse range of people.
- Ability to work with tight deadlines.
- Ability and willingness to proactively research and/or solve issues.
- Must be willing to learn and try new tools and approaches, take risks, and stay current in application software knowledge.
- Must be self-directed, highly motivated, with a strong work ethic and customer service approach.

Preferred Education, Experience, and Skills

- Masters in technical field or business administration.
- An understanding of construction management, cost accounting, and/or budgeting.

This job description is intended to be general and will evolve over time.  The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.

## About Massachusetts School Building Authority

## Company Overview
- **One-liner**: The MSBA is a quasi‑independent government authority that partners with Massachusetts communities to fund and oversee the design, construction, and renovation of sustainable, educationally appropriate public school facilities.
- **Entity Type**: Quasi‑public government agency (non‑profit, not publicly traded or venture‑backed)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 2004 (created by the Massachusetts Legislature to replace the former school building assistance program)
- **Founders**: Established by an act of the Massachusetts General Court; not attributable to individual founders

## Core Business
- **Primary industry**: Government – Public School Capital Funding and Construction Management
- **Target customers**: B2G – Cities, towns, and regional school districts across Massachusetts
- **Mission statement**: “To partner with Massachusetts communities to support the design and construction of educationally appropriate, flexible, sustainable, and cost‑effective public school facilities.”

## Products & Services
- **Core Program**: Supports large‑scale new construction, additions, and major renovations. The MSBA invites school districts into a competitive, multi‑phase due diligence process and reimburses eligible costs based on a formula that accounts for community income, property wealth, and low‑income student proportion.
- **Accelerated Repair Program (ARP)**: For limited‑scope projects such as roof, window, and door replacements, plus heat‑pump conversion of heating systems. Over 550 projects are active or completed across 166 districts.
- **Green Repair Program (historical)**: One‑time $300 million program launched in 2010 that funded 189 green‑oriented repair projects (now evolved into the ARP).
- **School Survey / Building Condition Assessment**: The MSBA periodically surveys all public school facilities (1,818 schools in 2025) to assess building condition, using the data to prioritize funding and evaluate program needs.

## Market Standing
- **Valuation/Market Cap**: Not applicable (government authority with no equity value)
- **Key Revenue/Funding**:
  - Dedicated revenue source: 1% of the state’s 6.25% sales tax (approx. $1.4 billion in FY2025)
  - Total reimbursements since inception: over $18.9 billion
  - FY2025 grant payments to municipalities: ~$755 million
  - Total expenses for FY2025: ~$971 million (including $384 million in debt service)
- **Notable Investors/Partners**:
  - Board of Directors chaired by the State Treasurer (currently Deborah B. Goldberg, with CEO Jim A. MacDonald)
  - Seven‑member board including the Secretary of Administration & Finance, the Commissioner of Education, and four appointees (architect, former school committee member, university capital projects executive, former town administrator)
- **Growth Signals**:
  - In 2025, the MSBA invited 93 of 99 Statements of Interest into the ARP and 15 of 27 into the Core Program – the highest invitation rates in years
  - The Core Program project cap was increased to $1.2 billion in FY2024, with annual escalations up to 6.5%
  - $100 million in COVID‑inflation supplemental awards distributed to 30 districts by January 2025
  - Launched heat‑pump conversion projects within the ARP to support Massachusetts’ net‑zero carbon goal by 2050
  - 10 schools completed in 2025, bringing total completed Core Program schools to 245

## Competitive Advantages
- **Dedicated revenue stream**: The MSBA is funded by a fixed portion of the state sales tax, providing predictable, stable funding that is not subject to annual legislative appropriations.
- **Specialized expertise**: The agency has 20 years of experience managing large‑scale public school capital projects, from initial assessment through construction completion and final audit.
- **Efficient reimbursement model**: Districts receive payments as costs are incurred (typically within 15 days via an online portal), rather than waiting years for reimbursement – a significant improvement over the previous system.
- **Scale and track record**: Over 1,200 projects invited into the pipeline, $18.9 billion disbursed, and 1,748 projects with completed final audits.

## Strategic Focus
- **Net‑zero carbon alignment**: Partnering with the Commonwealth’s goal to achieve net‑zero emissions by 2050 by funding heat‑pump conversions and high‑efficiency building systems.
- **Equitable funding**: Using a needs‑based formula (base rate + incentive points for regionalization, renovation, energy efficiency) to allocate resources fairly across communities.
- **Facility condition improvement**: Continuing the 2025 School Survey (1,818 schools) and using data to direct funds to the most critical needs – while 89% of schools rate at condition 1 or 2, the agency targets the 10.7% that need moderate or major attention.
- **Program expansion**: Increasing the Core Program cap and invitation numbers to meet the high demand from districts for new and renovated schools.

## Why Work Here
- **Mission‑driven culture**: Employees contribute directly to improving public education infrastructure across Massachusetts, working with communities to create safe, sustainable learning environments.
- **Work location & flexibility**: Based in Boston; roles are hybrid (e.g., the External Affairs Coordinator and Deputy Director of Capital Planning positions listed as “Hybrid – Full‑Time Hybrid Boston, Massachusetts”).
- **Public‑sector stability**: A quasi‑public entity with a dedicated revenue stream, offering predictable funding and long‑term career security.
- **Meaningful impact**: Staff see tangible results – schools completed, grants distributed, and communities supported – with projects bidding over $1 billion annually through 2027.
- **Professional growth**: Opportunities in capital planning, project management, external affairs, and finance within a recognized state agency.

## Sources
1. [massschoolbuildings.org](https://massschoolbuildings.org/about)
2. [MSBA 2025 Annual Report (PDF)](https://massschoolbuildings.org/sites/default/files/edit-contentfiles/News_Events/Publications/MSBA_Annual_Report_CY25.pdf)
3. [mass.gov – Audit Overview](https://www.mass.gov/info-details/audit-of-the-massachusetts-school-building-authority-overview-of-audited-entity-0)
4. [jobs.lever.co/massschoolbuildings](https://jobs.lever.co/massschoolbuildings)
5. [massschoolbuildings.org – Senior Staff](https://www.massschoolbuildings.org/about/senior_staff)

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