--- title: 'Business Analyst (middle/senior) at WhiteTech' canonical: 'https://feeny.ai/job/business-analyst-middle-senior-whitetech-remote-rw7kcnjq89kn' type: 'job' last_seen: '2026-10-18' --- # Business Analyst (middle/senior) at WhiteTech - **Company:** WhiteTech - **Location:** Remote - **Work type:** remote - **Posted:** 2026-08-03 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.eu.greenhouse.io/whitetech/jobs/4940539101 ## Job description At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions. Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration. Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape. Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth. We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET). Your role and impact: As a Business Analyst at WhiteTech, you will contribute to conducting detailed business analysis, understanding market dynamics, and enhancing our product offerings. By working closely with internal teams and external partners, you will ensure our products not only meet but exceed the evolving needs of our customers. We are looking for someone who is detail-oriented, proactive and innovative, able to learn and adapt quickly. Your key responsibilities: - Conducting comprehensive business analysis for diverse fintech projects and initiatives. - Analyzing industry trends, market conditions, and competitor strategies for benchmarking purposes. - Collecting and prioritizing the product requirements from stakeholders and the focus groups. - Developing detailed use cases, user stories, and documentation to outline product features and functionalities. - Identifying and addressing gaps in current products and processes. - Working with third-party developers to integrate API and SDK products. - Providing technical support to internal sales, operations units, and partner engineering teams. - Participating in troubleshooting, testing, launching, and monitoring post-integration of solutions. - Creating technical documentation, integration manuals, guidelines, user manuals, and training materials for clients. - Managing internal knowledge transfer and conducting product demonstrations to stakeholders. Requirements & Skills: - Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Finance, or a related field. - At least 3 years experience as a Business Analyst or Product Manager. - Familiarity with both B2B and B2C environments. - Knowledge of business analysis requirements, project management principles, practices, techniques, and tools. - Understanding of basic usability principles and UI/UX design (Figma). - Experience with SQL and basic knowledge of HTML, CSS, JavaScript. - Strong proficiency in Jira, Confluence, Miro, UML, and Google tools (Docs, Sheets, etc.). - Experience in creating mockups and sketches for user interfaces. - Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders. - Understanding of Agile methodologies. - Strong analytical, and problem-solving skills. - At least an Upper-intermediate level of English. Our recruitment process typically follows these stages: - Application screening - Interview Stages (2-3 weeks): - Prescreening call (40 min) - Technical Interview with PM (60 min) - Final Interview with Head of PMO (60 min) - Job Offer - Referrals: Employment and Background Check We offer: - Competitive compensation package (commensurate with your experience) - 19 business days of flexible Paid Time Off (PTO) - Fully remote work with flexible hours (within the CET time zone) from any location of your choice - Values-driven culture with a friendly and supportive work environment - Opportunity to regularly participate in conferences and community events as both a participant and contributor - Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency Embrace the opportunity to develop your skills in a cutting-edge fintech environment. Please apply now to be part of our dynamic team and make a tangible impact on the future of payments! Let’s build something great together! ## About WhiteTech ## Company Overview - **One-liner**: WhiteTech provides a white-label fintech infrastructure platform for payment service providers, neobanks, and open banking platforms, enabling rapid launch of branded payment orchestration and PSP solutions. - **Entity Type**: Private (LinkedIn lists as "Public Company," but no ticker or SEC filings are publicly available; likely a classification error). - **Headquarters**: Kyiv, Ukraine (majority of team located there; also operates in Poland, Germany, Spain, UK, and other countries). - **Founded**: Approximately 2017 (based on "8+ years of industry experience" as of 2025). - **Founders**: Serg Zakharov (founder, named multiple times on the company website). ## Core Business - **Primary industry**: Fintech infrastructure / Payment orchestration - **Target customers**: B2B – licensed fintechs (PSPs, neobanks, EMI), traditional banks modernizing digital infrastructure, and non-fintech companies (e-commerce, marketplaces, SaaS) embedding financial services. - **Mission**: "To help businesses unlock their full potential in a rapidly evolving financial landscape." ## Products & Services - **White-Label Fintech Platform**: A modular "business-in-a-box" infrastructure featuring multi-currency IBANs, Visa/Mastercard issuance, a robust payment gateway, and 50+ modules accessible via a single API. Designed for near-instant deployment (under 24 hours). - **Smart Routing Engine**: Dynamically selects payment initiation providers and clearing routes based on currency, geography, transaction size, and success rates to maximize coverage and approval rates. - **Payment Verification Solution**: A proprietary system that confirms receipt (not just initiation) of payments, reducing fraud and cancelled transactions. - **Chargeback Management Dashboard**: Centralized dispute management with rule-based workflows, automated representment, and real-time risk reporting. - **Advanced Analytics & Reporting**: Custom reports for regulatory audits, financial reporting, and breakdowns by transaction type, country, method, and currency. ## Market Standing - **Valuation**: Not disclosed. - **Key Metric**: Total employee count – 38 (per LinkedIn, as of mid-2025) vs. "200+ experts" claimed on the website; the 150+ engineering team noted in marketing may include contractors. Revenue not publicly available. - **Notable Investors/Partners**: Not publicly listed. - **Growth Signals**: Operates across 10 countries; LinkedIn follower growth of +5.5% monthly (7,301 followers). However, headcount declined -1.8% monthly and job postings dropped -65.4% month-over-month, indicating possible contraction or stabilization. ## Competitive Advantages - **Proprietary Payment Receipt Confirmation**: A verified receipt system that goes beyond initiation confirmation, reducing fraud and ensuring settlement. - **Intelligent Open Banking Routing**: Dynamic multi-provider routing that increases approval rates and coverage. - **500+ Payment Integrations**: Extensive pre-built connections to acquirers, banks, and payment methods. - **Modular, Fast Deployment**: 50+ modules via a single API; technical environment can be provisioned in under 24 hours. - **High Compliance**: PCI DSS, PSD2, and DORA standards with 24/7 incident handling. ## Strategic Focus WhiteTech aims to solve "the deepest infrastructural problems PSPs faced—fraud uncertainty and inefficient routing." The company is focused on building foundational payment layer technology, expanding smart routing capabilities, and supporting regulated financial businesses with automated workflows for settlements, reconciliation, and compliance. ## Why Work Here - **Fully remote** – flexible hours and location (workspaces in Ukraine, UAE, and other countries). - **Equipment provided** – laptops, monitors, and other hardware tailored to the role. - **Benefits**: 19 paid vacation days, 10 sick leave days, coworking space compensation, paid corporate English lessons, access to BetterMe health/mental wellness apps. - **Professional development**: Budget for certifications, conference attendance, and learning opportunities. - **Culture**: Values include Transparency, Quality, Innovation, Convenience, and Focus on Individuality. The company describes itself as looking for "new friends, gifted minds, team players, restless talents and passionate problem solvers." - **Engineering focus**: Heavy use of PHP/Symfony, DDD, SEON anti-fraud, and modern fintech infrastructure. ## Sources 1. [whitetech.com](https://whitetech.com/) 2. [whitetech.com/careers](https://whitetech.com/careers) 3. [job-boards.greenhouse.io/whitetech](http://job-boards.eu.greenhouse.io/whitetech) 4. [linkedin.com/company/whitetech1](https://www.linkedin.com/company/whitetech1) 5. 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