--- title: 'Business Analyst - Payments and Digital Journeys at Capco' canonical: 'https://feeny.ai/job/business-analyst-payments-and-digital-journeys-capco-india-7wcrqj1xn8gx' type: 'job' last_seen: '2026-09-14' --- # Business Analyst - Payments and Digital Journeys at Capco - **Company:** Capco - **Location:** India - **Posted:** 2025-10-15 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/capco/jobs/7278632 ## Job description Job Title: Business Analyst - Payments and Digital Journeys ## About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by [Avtar & Seramount](https://avtarinc.com/what-we-do/enrich-diversity/best-companies-for-women/). With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. ## MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. ## #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. ## CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. ## DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. ## MAKE AN IMPACT - Locations - Pune / Hyderabad / Bengaluru / Mumbai / Chennai / Gurgaon - Experience: 8+ Years Notice period –Immediate Mandate Skills: Business Analyst - Payments and Digital Journeys (Global Banking domain only) Please see JD below for BA - Payments: - Business Analyst with 8+ years’ experience in Payments within Retail Banking, including global bank exposure (Global Banking experience preferred). - Proven expertise in requirements elicitation, backlog management, and Agile delivery, with hands-on use of Jira and Confluence. - Strong stakeholder management and communication skills, collaborating across Business, Tech, and Ops teams in multi-country and cross-cultural environments (Asia, MENA, Europe, Americas). - Skilled in customer channel analysis, including Mobile Banking Apps and Browser Front-End solutions. - Adept at prioritizing requirements to define MVP scope, authoring Epics and User Stories, and validating with Product Owners, IT, Ops, Risk/Legal/Compliance, and UX. - Experienced in full delivery lifecycle: problem framing, market research, As-Is analysis, story refinement, walkthroughs with Solution Architects, and structured delivery through to implementation. - Strong analytical and problem-solving skills, with a track record of driving clarity, ensuring alignment, and supporting regulatory and business change. ## About Capco ## Company Overview - **One-liner**: Capco is a global management and technology consultancy specializing in the financial services and energy industries, known for its deep industry expertise and entrepreneurial culture. - **Entity Type**: Private (Wholly owned subsidiary of Wipro Limited since 2021) - **Headquarters**: London, England, United Kingdom - **Founded**: 1998 - **Founders**: Rob Heyvaert ## Core Business - **Primary industries**: Financial services (banking, payments, capital markets, wealth & asset management, insurance) and energy - **Target customers**: Large enterprises in highly regulated sectors (B2B/Enterprise) - **Mission/Purpose statement**: “Do something different by combining deep industry expertise, strong consulting fundamentals, real innovation, and a relentless focus on client impact.” [capco.com](https://www.capco.com/about-us) ## Products & Services Capco delivers consulting services rather than standalone products. Major service areas include: - **Banking & Payments**: Digital banking transformation, core modernization, payments advisory. - **Capital Markets**: Technology and data transformation, operational efficiency, regulatory compliance. - **Wealth & Asset Management**: Customer relationship enhancement, operational scalability, control environment strengthening. - **Insurance**: M&A support, technology innovation, profitability improvement. - **Energy**: Commodity trading and risk management, energy transition, utilities transformation. All services are delivered as **management and technology consulting** engagements. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (acquired by Wipro in March 2021 for $1.45 billion) [linkedin.com](https://www.linkedin.com/company/capco) - **Key Metric (Private)**: Total headcount of ~5,930 (9.2% YoY growth); 670 active job postings [linkedin.com](https://www.linkedin.com/company/capco) - **Notable Investors/Partners**: **Wipro Limited** (parent company); earlier investor **Thomas Weisel Partners** (led $80M PE round in 2000) - **Growth Signals**: +9.2% headcount growth year-over-year; +30.5% LinkedIn follower growth (530,600 followers); recruitment volume up 10.4% quarterly [linkedin.com](https://www.linkedin.com/company/capco) ## Competitive Advantages - **Deep domain expertise** across financial services and energy – nearly three decades of focused experience. - **Expert-led, AI‑infused** delivery model that embeds technology and AI into every engagement. - **Strong brand and alumni network** (graduates of Capco work at UBS, Accenture, HSBC, etc.) – signals talent development and industry connections. - **Low bureaucracy, entrepreneurial culture** – flat hierarchies encourage ownership and client impact. ## Strategic Focus - Embedding AI and data as core enablers across all consulting work (“AI is not an add‑on – it is a core part of how we shape, build, and deliver value” [capco.com](https://www.capco.com/about-us)). - Continuing to expand in energy consulting alongside core financial services. - Driving measurable outcomes and lasting value for clients while maintaining a people‑first culture. ## Why Work Here - **Culture**: “Be Yourself at Work” (#BYAW) is a foundational value promoting inclusion, authenticity, and belonging. Minimal hierarchy and entrepreneurial freedom are emphasized. [capco.com](https://www.capco.com/about-us/our-culture-and-values) - **Learning & Development**: Structured programs from entry‑level Associate Talent Program (ATP) to experienced hire tracks; mentorship and hands‑on client exposure. - **Wellbeing**: Wellbeing@Capco program integrated into culture; benefits designed to support work‑life balance. [capco.com](https://www.capco.com/about-us/our-culture-and-values) - **Remote/Hybrid**: Not explicitly stated, but global offices in 43 countries suggest hybrid presence; role‑dependent. - **Notable perks**: Global mobility opportunities, comprehensive benefits, flat structure allowing early responsibility. ## Sources 1. [capco.com](https://www.capco.com/) – Company overview 2. [capco.com - About Us](https://www.capco.com/about-us) – History, leadership, vision 3. [capco.com - Careers](https://www.capco.com/careers) – Culture, learning, benefits 4. [capco.com - Culture & Values](https://www.capco.com/about-us/our-culture-and-values) – ESG, #BYAW, wellbeing 5. [linkedin.com/company/capco](https://www.linkedin.com/company/capco) – Headcount, funding, acquisitions, recruitment data ## Other roles at Capco - [Testing - Testing L2 (2.1-5 years)-29629-1](https://feeny.ai/job/testing-testing-l2-2-1-5-years-29629-1-capco-mumbai-z36pvsyz6km7) — Mumbai, India - [Testing - Testing L4 (7.1-9 years)-29021-1](https://feeny.ai/job/testing-testing-l4-7-1-9-years-29021-1-capco-chennai-kwzk0z4am4zz) — Chennai, India - [Functional Testing with Banking Domain - Functional Testing with Banking Domain L2 (2.1-5 years)-29297-1](https://feeny.ai/job/functional-testing-with-banking-domain-functional-testing-with-banking-domain-cxjaypw62wk1) — Mumbai, India - [Functional Testing with Banking Domain - Functional Testing with Banking Domain L3 (5.1-7 years)- 29774-1](https://feeny.ai/job/functional-testing-with-banking-domain-functional-testing-with-banking-domain-78w58qhe8jkw) — Chennai, India - [Functional Testing with Banking Domain - Functional Testing with Banking Domain L3 (5.1-7 years)](https://feeny.ai/job/functional-testing-with-banking-domain-functional-testing-with-banking-domain-7znamz7f8n0v) — Chennai, India - [Data Analyst - Data Analyst  L3 (5.1-7 years)](https://feeny.ai/job/data-analyst-data-analyst-l3-5-1-7-years-capco-mumbai-bhxrfb8m2mbm) — Mumbai, India - [Business Data Consultant - Qatar](https://feeny.ai/job/business-data-consultant-qatar-capco-middle-east-doha-qatar-n20jhw4vzkbx) — Middle East / Doha, Qatar - [Project Manager – Data Management & Transformation](https://feeny.ai/job/project-manager-data-management-transformation-capco-kuala-lumpur-tj1pvf11hxm5) — Kuala Lumpur, Malaysia - [Business Analyst - Retail Energy](https://feeny.ai/job/business-analyst-retail-energy-capco-united-states-dallas-tx-3jafm2x4mns0) — United States / Dallas, TX - [Capital Markets Regulatory Change - Consultant/Senior Consultant](https://feeny.ai/job/capital-markets-regulatory-change-consultant-senior-consultant-capco-united-emm47fbjc7gg) — United States / Dallas, TX