--- title: 'Business Analyst at Recognise Bank' canonical: 'https://feeny.ai/job/business-analyst-recognise-bank-milton-keynes-9cw6rxqw05gk' type: 'job' last_seen: '2026-09-10' --- # Business Analyst at Recognise Bank - **Company:** Recognise Bank - **Location:** Milton Keynes, United Kingdom - **Compensation:** £40k–£50k - **Employment:** contract - **Work type:** hybrid - **Posted:** 2026-07-08 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.lever.co/recognisebank/9c24ee69-b371-440b-b454-20cb4e97b208 ## Job description Hello, We are Recognise Bank; a modern business bank built to support the UK’s SMEs with tailored lending and savings solutions. Founded in 2017 by experienced business owners, we set out to challenge traditional banking by offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that no two financial needs are the same, which is why we work closely with UK SMEs and individuals to unlock potential others often overlook. Through smart, flexible lending and savings products, we’re here to build and grow stronger futures for lasting success. Our values shape how we work and grow together: 💪 Can do, will do: We take ownership, solve problems, and adapt as our customers’ needs evolve. ✨ Be brilliant: We show up with curiosity and energy, always striving for better. 🤝 Do the right thing: We act with integrity, responsibility, and care in everything we do. 💡Make a difference: We focus on impact, helping our customers, colleagues, and communities succeed. ## About the role This will be a fixed term contract for 6 months. As a Business Analyst (FTC), you will be at the forefront of transforming the way SMEs access funding. Co-located with our Operations team in Milton Keynes, you will gather, analyse and document business requirements, then work within a cross-functional squad to define and deliver improvements to our lending products and operational processes. You’ll help us deliver faster, better, more transparent lending decisions to our brokers and borrowers, automate our internal operations, and ensure we comply with regulatory standards. You’ll implement best practices from the technology, banking and fintech industries, ensuring our operations are agile, efficient, and customer focused. Key Responsibilities: - Map lending journeys and operational processes to identify customer pain points, inefficiencies and opportunities for improvements - Plan and facilitate workshops with cross-functional teams to gather align objectives and analyse business requirements - Document these requirements into clear, comprehensive product specifications and user stories ready for development - Collaborate with stakeholders to ensure proposed solutions align with business needs and expectations. - Work closely with team members to design, test, and implement solutions that meet defined business objectives - Promote a culture of continuous improvement by identifying opportunities for enhancement and embedding best practices - Become a subject matter expert, embedded within our Operations team in Milton Keynes, as we transform the way we work Corporate Responsibilities - Read and follow all relevant company policies and procedures - Adhere to all risk-related responsibilities applicable to your role, as set out in the Risk Management Policy - Abide by all compliance and financial crime related policies, procedures and reporting obligations applicable to your role Required Qualifications - 2+ years’ experience in a business analyst, product owner, or operational role within banking, fintech or lending - Understanding of customer journey mapping, business process modelling and requirements gathering techniques - Excellent communication and stakeholder management skills - Desire to work within agile cross-functional teams on transformational change initiatives - Knowledge of the SME lending market, customer/broker needs and end-to-end lending processes - Passionate about business process automation and emerging technologies, including agentic AI - Experience working within a regulated environment, ensuring compliance with Consumer Duty and other relevant regulations - Able to attend 4 days per week in our Milton Keynes office Why Join? At Recognise Bank, we're building more than a bank — we’re creating a culture where people feel empowered to make a difference 💡, supported to be brilliant ✨ with a can do will do attitude, and trusted to do the right thing 🤝. We believe that when our people thrive, so do our customers. That’s why we invest in an environment that reflects our values and supports your growth, flexibility, and wellbeing. Here’s what you can look forward to: 🌴 Competitive Time Off – Generous annual leave plus bank holidays to rest, recharge, and enjoy life outside of work. 🌍 Work From Anywhere – Up to 6 weeks per year to work remotely from anywhere in the world.* 📚 Learning & Development – Tailored training and support to grow your skills and achieve your professional goals. 🏠 Hybrid Working – To support your work-life balance, we offer a hybrid working model with 3 days in the office and 2 days remote.** 🩺 Private Medical Care with Vitality – Comprehensive healthcare coverage to keep you healthy. 💼 Enhanced Pension Scheme – Helping you plan and save for a secure future. 👶 Maternity, Paternity & Adoption Pay – Supporting you and your family during important life moments. 🎉 Discretionary Company Bonus – Rewarding your contribution to our shared success. If you're curious, driven, and ready to be part of something meaningful — where your ideas matter, your growth is supported, and your work makes a real impact — then we’d love to hear from you. *Subject to company policy. **This arrangement may vary during the induction period. ## About Recognise Bank ## Company Overview - **One-liner**: Recognise Bank is a UK-based challenger bank offering tailored lending and FSCS-protected savings products to SMEs and individual savers. - **Entity Type**: Private (venture-backed, multiple funding rounds through 2024) - **Headquarters**: London, United Kingdom - **Founded**: 2017 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Banking / SME Lending - **Target customers**: B2B (UK SMEs seeking bridging loans, commercial mortgages, asset finance) and B2C (personal and business savers) - **Mission**: “To help the UK’s ambitious SMEs grow and thrive” [recognisebank.co.uk](https://recognisebank.co.uk/careers/) – also framed as “building futures – we are about people, progress and impact.” ## Products & Services - **Bridging Loans**: Fast, decisive financing for time-sensitive property purchases or business needs. - **Commercial Mortgages**: Flexible funding designed to support long-term business growth. - **Business & Personal Savings Accounts**: Competitive rates with award-winning service; includes easy-access and fixed-term deposits. - **Asset Finance** (via strategic partner): Entry into asset-based lending, contributing £31M to the loan book in 2024 [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf). ## Market Standing - **Valuation**: Not disclosed (private company) - **Total Funding (disclosed)**: ~$85.8M equivalent across four venture rounds – most recent: £25M (November 2024) from largest shareholder Parasol V27 Limited [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf). - **Key Metrics** (FY2024, year-end October 2024): - Loan book: £303M (+148% YoY) - Deposits: £412M (grew to £436.6M shortly after year-end, +106% YoY) - Net operating income: £12.7M (+98% YoY) - Headcount: 69 (excluding directors) at year-end; LinkedIn reports 66 employees with +28.4% YoY growth. [linkedin.com](https://linkedin.com/company/recognisebank) - **Notable Investors & Partners**: Parasol International (majority shareholder, led £30.7M round in 2023), Insignis Cash (deposit aggregator partner), strategic partner for asset finance. - **Growth Signals**: Loan book nearly tripled; deposits doubled; entered asset finance market; restructuring plan to target higher-margin property finance; headcount growing rapidly; multiple recent awards for savings products. ## Competitive Advantages - **FSCS Protection**: Eligible deposits protected up to £120,000 per individual – a critical trust factor for savers. - **Award-Winning Service**: Winner of “Best Monthly Interest Savings Provider” (MoneyComms 2024, 2025, 2026), “Most Transparent Savings Provider” (MoneyNet 2026), and “Commended for Best Business Variable Rate Deposit Account” (Business Moneyfacts 2024). - **Relationship-Led Model**: Customised lending solutions rather than off-the-shelf products, supporting SMEs that may be underserved by big high-street banks. - **Strong Capital Backing**: Regular capital injections from major shareholder, enabling aggressive growth. ## Strategic Focus - **12–18 Month Restructuring**: Pivot toward structured property finance (higher margin lending), with a longer-term aim of building a broader SME proposition. Target return on equity of ≥10%. - **Operational Efficiency**: Strict cost control (opex up only 4% despite rapid loan book growth) and continued investment in technology and people [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf). - **Diversification**: Expand funding channels (e.g., Insignis Cash partnership) and product range (asset finance, term deposits). ## Why Work Here - **Hybrid Work Model**: 3 days in office, 2 days remote; offices in London (City) and Milton Keynes. - **Flexibility**: Up to 4 weeks per year to work from anywhere in the world. - **Time Off**: Generous annual leave plus your birthday off. - **Benefits**: Private Medical Care (Vitality, covering optical and dental), enhanced pension scheme, discretionary company bonus. - **Learning & Development**: Training and support budget for skill growth. - **Culture**: Described as “people, progress and impact” – a pioneering environment where employees shape the future of a growing challenger bank. Diverse team with backgrounds from Nationwide, HSBC, Santander, Deloitte, and other major institutions. - **Open Roles**: Currently hiring for Lending Support Associates and other roles (contract and permanent) [jobs.lever.co](https://jobs.lever.co/recognisebank). ## Sources 1. [recognisebank.co.uk](https://recognisebank.co.uk/careers/) – Careers page with perks and culture 2. [linkedin.com](https://linkedin.com/company/recognisebank) – LinkedIn company profile and employee data 3. [recognisebank.co.uk](https://recognisebank.co.uk/wp-content/uploads/2024-Annual-Report-Accounts.pdf) – 2024 Annual Report & Accounts 4. [recognisebank.co.uk](https://recognisebank.co.uk/meet-the-team/) – Leadership team page 5. [jobs.lever.co](https://jobs.lever.co/recognisebank) – Current job openings ## Other roles at Recognise Bank - [Core Banking SME](https://feeny.ai/job/core-banking-sme-recognise-bank-london-50fn1afv6vsy) — London, United Kingdom - [Senior Salesforce Engineer](https://feeny.ai/job/senior-salesforce-engineer-recognise-bank-london-6qw7c177gc93) — London, United Kingdom - [Product Manager](https://feeny.ai/job/product-manager-recognise-bank-london-gc4re8xe47p5) — London, United Kingdom - [Junior Completions Manager](https://feeny.ai/job/junior-completions-manager-recognise-bank-milton-keynes-dwzarbdfd6a4) — Milton Keynes, United Kingdom - [Junior Portfolio Manager](https://feeny.ai/job/junior-portfolio-manager-recognise-bank-milton-keynes-6f5qsbfvqgnv) — Milton Keynes, United Kingdom - [Information Security Manager](https://feeny.ai/job/information-security-manager-recognise-bank-london-zt062yjwc8t4) — London, United Kingdom - [Lending Support Associate](https://feeny.ai/job/lending-support-associate-recognise-bank-milton-keynes-2wg0er4daega) — Milton Keynes, United Kingdom - [Information Security Officer](https://feeny.ai/job/information-security-officer-recognise-bank-london-b5prxnhe71w1) — London, United Kingdom - [Senior People Manager](https://feeny.ai/job/senior-people-manager-recognise-bank-london-bdpmcrmfrgww) — London, United Kingdom - [Business Analyst](https://feeny.ai/job/business-analyst-cadre-government-solutions-united-states-1tda5q9kqpv0) — United States