---
title: 'Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions at Harbor'
canonical: 'https://feeny.ai/job/business-analyst-workflow-associate-consultant-corporate-legal-solutions-harbor-tbh3mtqtemqk'
type: 'job'
last_seen: '2026-09-11'
---

# Business Analyst & Workflow Associate Consultant, Corporate Legal Solutions at Harbor

- **Company:** Harbor
- **Location:** Canada / United States
- **Work type:** remote
- **Posted:** 2026-08-30
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/harborglobal/jobs/5225001007

## Job description

Harbor is seeking an entry-level Associate Consultant to join our Corporate Legal Solutions team.  At the intersection of legal innovation and digital transformation, our Business Analysts play a critical role in reshaping how legal departments operate. We work with corporate legal teams, law firms, and enterprise partners to streamline processes, reduce operational friction, and introduce automation where it matters most. We are a high-growth team of advisors and hands-on contributors working on cutting-edge legal technology and workflow automation solutions. This role is ideal for someone who loves solving problems, designing elegant workflows, and contributing to a mission-driven team that values innovation, ownership, and impact.

As a Business Analyst/Associate Consultant, you will serve as a strategic bridge between the business and technology. You will work directly with legal departments at Fortune 500 companies, identifying pain points in legal and compliance workflows and designing automation solutions using no-code or low-code platforms. You will be involved in all aspects of client engagement, from discovery and ideation to implementation and delivery.

You will also have the opportunity to:

- Operate as part of a nimble team of consultants (typically 2–5), with mentorship from senior leaders
- Play a key role in process redesign, system testing, and client success
- Help shape the future of a rapidly growing tech-driven consulting firm

Responsibilities:

- Conduct interviews, research, and process observations to identify automation opportunities
- Create process maps, requirements documents, and solution designs that reflect optimized workflows
- Develop and test automated workflows using no-code or low-code platforms
- Troubleshoot workflows not meeting customer expectations
- Alter existing workflows based on changing user requirements, Serve as the voice of the user, ensuring intuitive, efficient, and delightful end-user experiences
- Provide first-line support to business and legal users of CLM platforms and legal AI tools through established support channels.
- Support data-quality, reporting, testing, and administrative activities as needed.
- Facilitate workshops, client presentations, and real-time problem solving
- Maintain project ownership, monitoring timelines, scope, and budget to ensure successful outcomes
- Deliver client-facing reports, proposals, and supporting documentation
- Build expertise in legal technology tools, workflow best practices, and system integrations
- Collaborate with cross-functional teams including engineers, legal professionals, and developers
- Stay ahead of legal tech trends and identify areas for innovation and growth

What We Are Looking For:

- Strong analytical and problem-solving skills, especially around processes and systems
- Ability to communicate complex ideas clearly, both verbally and in writing
- Experience creating process documentation and workflow diagrams
- Comfort translating business requirements into technical specifications or configurations
- Proficiency with productivity tools such as Excel, PowerPoint, Word, and Visio or Lucidchart
- Technical aptitude and a willingness to learn no-code or low-code platforms
- Passion for legal technology, operations, or enterprise workflow automation
- Experience working with legal departments or related functions is a plus
- Entrepreneurial mindset that is confident, adaptable, and proactive
- Willingness to work in a fast-paced, collaborative, and remote-first environment
- Bonus: familiarity with platforms like TAP, ServiceNow, Onit, Checkbox, Airtable, Malbek, or Tonkean

Qualifications:

- Four-year undergraduate degree in business, finance, legal studies, MIS, computer science, or a similar field
- Three or more years of experience in consulting, legal operations, or process automation
- Demonstrated leadership in academic, professional, or extracurricular settings
- Relevant internships or early-stage startup experience preferred

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

## About Harbor

## Company Overview
- **One-liner**: Harbor Global is a globally integrated legal technology and consulting services firm that helps law firms and corporate law departments achieve breakthrough outcomes through strategy, technology, operations, and intelligence.
- **Entity Type**: Private (bootstrapped; no public funding rounds disclosed)
- **Headquarters**: Chicago, Illinois, United States (primary hub; major offices also in Moncton, Manila, London, and Sydney)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Legal Technology and Consulting Services
- **Target customers**: B2B – leading law firms, corporations, and their in-house legal departments
- **Mission**: To be a globally integrated organization where colleagues, clients, and partners can thrive, with an ambitious commitment to client success.

## Products & Services
- **Legal Technology + Operations**: Advisory, implementation, and operational support for legal technology systems and workflows.
- **Research + Intelligence**: Expert solutions in research, library, and information management to address complex information challenges.
- **Vendor Governance + Sourcing**: Vendor management and sourcing solutions to minimize risks and optimize controls and compliance.
- **Strategy + Transformation**: Combining industry insights with strategy, technology, and business consulting to help clients set and execute their direction.
- **Harbor Labs**: Legal engineering solutions that help enterprises use advanced technology to accelerate the speed of business.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over 900 industry experts globally (team of ~800–900 employees, as stated on the company website)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Currently listing 30 open roles on Greenhouse (July 2025/2026); expansion of Data & AI Strategy leadership (Senior Director, Senior Manager); global remote-first hiring across US, Canada, UK, Australia, and Philippines.

## Competitive Advantages
- **Multidisciplinary integration**: Teams are organized into specialist groups aligned with key client functions, enabling seamless collaboration across legal, technology, operations, and intelligence.
- **Remote-first culture**: A significant portion of the 800+ team works from home, supported by offices and co-located workspaces – a model that attracts top talent globally.
- **Deep domain expertise**: A "deep bench" of experts spanning legal technology, sourcing, research, and transformation, allowing tailored solutions for complex legal challenges.

## Strategic Focus
- **Data & AI**: Recent hires for Senior Director and Senior Manager of Data & AI Strategy signal a push to embed AI and data analytics into client solutions.
- **Client relationship expansion**: Emphasis on building lasting connections and fostering community within the legal industry.
- **Global growth**: Continued expansion of remote teams and office hubs in key jurisdictions (US, Canada, UK, Australia, Philippines).

## Why Work Here
- **Flexible work environment**: Remote-first culture with the option to work from home, co-located workspaces, or on-site with clients. Offices available in major hubs.
- **Comprehensive benefits**: Medical, dental, vision, mental health support, life insurance, disability, wellness benefits, retirement savings with employer matching, flexible PTO, parental leave, and statutory holidays.
- **Career development**: Training and development programs, employee assistance, and a clear interview process that may include behavioral, case-study, or technical interviews.
- **Culture**: Values-driven organization focused on client success, inclusive community, resilient connections, and collaboration. Described as a place where employees can "work amongst the stars."

## Sources
1. [harborglobal.com](https://harborglobal.com/)
2. [harborglobal.com/careers/about-harbor](https://harborglobal.com/careers/about-harbor/)
3. [harborglobal.com/careers/for-applicants](https://harborglobal.com/careers/for-applicants/)
4. [job-boards.greenhouse.io/harborglobal](http://job-boards.greenhouse.io/harborglobal)
5. [harborglobal.com/careers](https://harborglobal.com/careers/)

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