---
title: 'Business Consultant, Dedicated Success at Realtor.com Careers'
canonical: 'https://feeny.ai/job/business-consultant-dedicated-success-realtor-com-careers-texas-pg31rxjn45my'
type: 'job'
last_seen: '2026-09-09'
---

# Business Consultant, Dedicated Success at Realtor.com Careers

- **Company:** Realtor.com Careers
- **Location:** Texas, United States
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-09
- **Apply:** https://boards.greenhouse.io/rdccareers/jobs/7985623003?gh_jid=7985623003

## Job description

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

Business Consultant, Dedicated Success at Realtor.com®

Location: Remote, US

About the Role:

In this role, you’ll manage a small book of customer accounts, developing relationships that help cement Realtor.com as a valued partner. You’ll be responsible for providing a personalized luxury experience to each of your customers. You’ll oversee the entire post-sale experience for your customers, including product implementation, training, ongoing support, escalations, retention, and renewals. You’re a people person who can build not only strong relationships, but strong friendships with your customers.

Top Reasons to Apply:

- High Impact: Manage a select portfolio of ~40 high-value accounts, allowing you to provide a truly bespoke, white-glove consulting experience rather than high-volume churn.
- End-to-End Ownership: Drive the complete post-sale journey - from onboarding and technical implementation to strategic growth and renewals—with direct accountability for revenue retention.
- Deep Relationship Building: Go beyond basic account management by building genuine personal connections and serving as a trusted advisor to real estate leaders.

What You’ll Do:

- Build strong relationships with a small book of customers (~40 accounts), establishing Realtor.com as a friendly, trusted business partner.
- Provide a personalized experience for your customers, learning their business operations and systems in order to provide them with custom consultation, data, and best practices for their Realtor.com products and services.
- Engage with customers on a personal level, celebrating not only their business milestones, but also their personal ones (e.g. birthdays, holidays).
- Retain and grow revenue with your customers by managing their post-sale experience. This includes product implementation, training, ongoing support, escalations, retention, and renewals.
- Travel for conferences, events, and customer engagement (~10% of your time).
- Execute effectively towards company initiatives set by leadership and corporate OKRs.
- Develop a thorough understanding of all key Realtor.com business processes and products, recommending and implementing enhancements that will drive revenue with and improve the experience of high-value customers.
- Communicate effectively with individuals across all levels of the company, including Sales, Product, Marketing, Technology, Operations, and Finance.
- Have comprehensive business knowledge and technical skill on Salesforce, Focus Fire, and other enterprise systems.

What You’ll Bring:

To be successful in this role, the Business Consultant, Dedicated Success must be a people person who feels comfortable not only building a relationship with customers, but also building a personal connection. You are a self-starter who excels at managing your own schedules and priorities. You will own the success of your book of business, focusing on revenue retention and growth.

What We Like To See / Measures of Success:

- Bachelor’s degree.
- 8 years of account management experience –key/major accounts.
- Excellent verbal and written communication skills.
- Ability to work with PCs, Internet and Microsoft applications (Word, Excel, and Outlook).
- Salesforce experience.
- Knowledge of the real estate industry.
- Experience with technical customer support.

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a U.S. based, remote role with ~10% required travel.

At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company.  As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.

How We Reward You:

Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

## About Realtor.com Careers

## Company Overview
- **One-liner**: Realtor.com is a digital real estate marketplace that connects home buyers, sellers, and renters with real estate professionals and provides tools to empower their home journey.
- **Entity Type**: Private (subsidiary of News Corp, a publicly traded company – NASDAQ: NWS, NWSA)
- **Headquarters**: Multiple major offices in the U.S. (Austin, TX; Scottsdale, AZ; New York, NY) and Canada; corporate headquarters is in Santa Clara, CA (Move, Inc.)
- **Founded**: Not publicly available in the provided sources
- **Founders**: Not publicly available in the provided sources

## Core Business
- **Primary industry**: Digital real estate marketplace
- **Target customers**: B2C (home buyers, sellers, renters) and B2B (real estate agents, brokers)
- **Mission or purpose**: “We empower people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.” [careers.realtor.com](https://careers.realtor.com/)

## Products & Services
- **Realtor.com Platform (Web & Mobile)**: A comprehensive real estate listings site and app that enables users to search for homes, connect with agents, access market data, and manage their home journey.
- **Agent & Broker Services**: Tools and advertising solutions for real estate professionals to list properties, generate leads, and grow their business.
- **Data & Analytics**: Data science and analytics teams process terabytes of daily data to power insights for consumers and professionals. [careers.realtor.com](https://careers.realtor.com/teams-and-locations/)

## Market Standing
- **Valuation/Market Cap**: Not separately disclosed (Realtor.com is a brand of Move, Inc., a wholly owned subsidiary of News Corp)
- **Key Metric**: Not publicly available in the provided sources (annual revenue or total funding not specified)
- **Notable Investors/Partners**: Parent company News Corp; also partners with the National Association of Realtors (NAR) through licensing agreements.
- **Growth Signals**: Recognized as a “Built In 2025 Best Places to Work” and “Best Companies for Women” award winner; maintains multiple offices across the U.S. and Canada; invests heavily in data science, product innovation, and inclusive culture. [careers.realtor.com](https://careers.realtor.com/)

## Competitive Advantages
- **Brand Trust**: Long-standing presence in the real estate space with strong consumer recognition and affiliation with the National Association of Realtors.
- **Data Scale**: Processes terabytes of daily data to deliver actionable insights for both consumers and professionals.
- **Parent Company Backing**: Access to resources and stability from News Corp, a global media and information services company.
- **Integrated Ecosystem**: Connects home seekers directly with agents, brokers, and lenders through a single platform.

## Strategic Focus
- **Digital Innovation**: Continuously improving the platform’s user experience, search capabilities, and mobile features.
- **Data-Driven Personalization**: Leveraging data science and analytics to provide tailored recommendations and market intelligence.
- **Diversity, Equity, Inclusion & Philanthropy (DEI&P)**: Building a workforce that reflects diverse communities and fostering an inclusive culture through Employee Resource Groups (ERGs) such as Inspiring Women, Beyond Pride, BIPOC Voices, Able, and Formation. [careers.realtor.com](https://careers.realtor.com/who-we-are/)
- **Talent Development**: Investing in employee growth through programs like RDC Academy, HomeGrown Mentoring, Career Pathfinder, and tuition reimbursement. [careers.realtor.com](https://careers.realtor.com/what-we-offer/)

## Why Work Here
- **Culture & Inclusion**: Strong emphasis on belonging, with multiple ERGs and a DEI&P strategy that “supports and celebrates a diverse workforce.” [careers.realtor.com](https://careers.realtor.com/who-we-are/)
- **Benefits**: Comprehensive package including flexible medical/vision/dental, 20 weeks paid parental leave (primary caregiver), 401(k) with 3.5% match, tuition reimbursement, telemedicine, mental health support, and more. [careers.realtor.com](https://careers.realtor.com/what-we-offer/)
- **Work Environment**: Offices in Austin, Scottsdale, New York, and Canada; roles span Technology, Product, Data Science, Marketing, Sales, Finance, HR, and Customer Care. Remote/hybrid policy not explicitly stated in provided sources, but multiple office locations suggest flexibility. [careers.realtor.com](https://careers.realtor.com/teams-and-locations/)
- **Career Growth**: Structured learning and development programs, mentoring, and internal mobility tools encourage long-term career building. [careers.realtor.com](https://careers.realtor.com/what-we-offer/)
- **Awards**: Recognized as a “Built In 2025 Best Places to Work” and “Best Companies for Women,” signaling a positive workplace culture. [careers.realtor.com](https://careers.realtor.com/)

## Sources
1. [Realtor.com Careers – Overview](https://careers.realtor.com/)
2. [Realtor.com Careers – What We Offer (Benefits & Development)](https://careers.realtor.com/what-we-offer/)
3. [Realtor.com Careers – Who We Are (DEI&P)](https://careers.realtor.com/who-we-are/)
4. [Realtor.com Careers – Teams & Locations](https://careers.realtor.com/teams-and-locations/)
5. [Realtor.com Careers – How We Hire](https://careers.realtor.com/how-we-hire/)

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