--- title: 'Business Consultant at Empower Brands' canonical: 'https://feeny.ai/job/business-consultant-empower-brands-oklahoma-city-1d9pkvxx2d82' type: 'job' last_seen: '2026-09-09' --- # Business Consultant at Empower Brands - **Company:** Empower Brands - **Location:** Oklahoma City, OK - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/empowerbrands/jobs/5415202008 ## Job description Position Summary At JAN-PRO in Oklahoma City, we are seeking a highly motivated Business Consultant to work closely with franchise owners, helping them grow their businesses, improve operational performance, and increase profitability. In this role, you will support an established network of franchise owners by providing operational guidance, conducting customer inspections, delivering training and certification support, and helping resolve customer concerns. Your mission will be to provide tailored solutions that strengthen customer satisfaction, support account retention, and drive long-term success for franchise owners and their customers. ## Key Responsibilities - Engage with assigned franchisees to understand their unique challenges and goals. - Ensure franchisees are adhering to company standards and policies, providing guidance and coaching when necessary. - Conduct customer inspections and operational assessments to identify service deficiencies, ensure quality standards are maintained, and provide actionable recommendations for improvement. - Conduct regular site visits to franchise locations to assess operations and provide feedback. - Partner with franchise owners to resolve customer concerns, troubleshoot operational challenges, and support account retention efforts. - Assist with onboarding and startup activities for new customer accounts, ensuring service expectations, cleaning specifications, and operational requirements are properly implemented. - Deliver both classroom and field-based training to new and existing franchise owners, including hands-on operational coaching and certification support. - Administer training modules to JAN-PRO Certified Business Owners. - Identify opportunities for franchise owners to increase revenue through specialty services, expanded customer scope, and additional service offerings. - Provide customized solutions and guidance to help entrepreneurs achieve sustainable growth and profitability. - Maintain detailed records of franchisee coaching sessions, customer visits, inspections, corrective action plans, and operational recommendations. - Utilize your communication skills to effectively communicate with a diverse client base. - Actively listen to client needs and concerns, building trust and rapport. - Embrace technology and leverage productivity tools to enhance your effectiveness. - Work collaboratively with team members to support franchise owner success and operational excellence. - Adapt to changing client needs, business priorities, and market dynamics. ## Qualifications - Bilingual in English and Spanish preferred - Experience supporting or managing commercial cleaning operations, with working knowledge of services such as floor care, carpet cleaning, or other specialty services. - Experience conducting quality inspections, resolving customer concerns, and supporting account retention initiatives preferred. - Experience training, coaching, or certifying employees, franchise owners, or field personnel in operational best practices preferred. - Experience estimating, coordinating, or supporting specialty cleaning services is preferred. - Proven experience in business consulting, customer service, or a related role preferred. - Strong business acumen and the ability to apply concepts to different industries and situations. - Exceptional communication and interpersonal skills. - Proficient in Microsoft Office and experience using CRM software is preferred. - Comfortable with technology and a willingness to stay current on productivity tools. - Ability to occasionally support evening or weekend training sessions, customer visits, or operational needs as business demands require. Work Environment - This position requires regular local travel to customer locations and franchise owner worksites. - Candidates should be comfortable working in office, customer, and commercial cleaning environments. - Occasional evening or weekend work may be required to support training, customer onboarding, customer inspections, or operational needs. - Ability to lift and transport cleaning equipment, supplies, and materials (up to 50lbs) as needed. - Exposure to commercial cleaning environments, cleaning chemicals, equipment, and varying working conditions may be required. - Ability to stand, walk, bend, and perform site inspections for extended periods of time. ## WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company’s new website at [EmpowerFranchising.com](https://empowerfranchising.com/). Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. ## About Empower Brands ## Company Overview - **One-liner**: Empower Brands is a franchise platform that owns and supports a portfolio of industry-leading commercial and residential service brands across North America. - **Entity Type**: Private (Privately Held) - **Headquarters**: Glen Allen, Virginia, United States - **Founded**: 2022 (formed through the merger of Lynx Franchising and Outdoor Living Brands; individual brand histories date back to 1980) - **Founders**: Not publicly listed; leadership team includes CEO Scott Zide ## Core Business - **Primary industry**: Franchise management / Consumer Services (commercial and residential services) - **Target customers**: Franchisees (B2B) – entrepreneurs and investors looking to operate a franchise; end customers are homeowners and businesses needing restoration, cleaning, outdoor living, and home improvement services. - **Mission statement**: “To grow world-class brands by unleashing unwavering determination, devotion, and achievement.” [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/) ## Products & Services Empower Brands does not sell a single product but operates a portfolio of ten franchise brands, each offering specific services: - **Archadeck Outdoor Living** – Design and build custom outdoor living structures (decks, patios, pergolas). - **Bumble Roofing** – Residential and commercial roofing services. - **Canopy Lawn Care** – Lawn care and landscaping services. - **Conserva Irrigation** – Smart irrigation systems and water conservation services. - **FRSTeam** – Fire, water, and disaster restoration services. - **JAN-Pro** – Commercial cleaning and janitorial services. - **Koala Insulation** – Home insulation services. - **Outdoor Lighting Perspectives** – Custom outdoor lighting design and installation. - **Superior Fence and Rail** – Fence and railing installation for residential and commercial properties. - **Wallaby Windows** – Window replacement and installation. All brands operate under a franchise model where Empower provides support, systems, and processes to franchisees. ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metric**: Total system-wide sales of **$1.6 billion** in fiscal year 2025 (as of September 30, 2025) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/) - **Notable Investors/Partners**: MidOcean Partners (acquired Lynx Franchising in 2020) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/) - **Growth Signals**: - Acquired Canopy Lawn Care, Koala Insulation, and Wallaby Windows in 2023 [LinkedIn](https://www.linkedin.com/company/empower-franchising) - Headcount grew 6.7% year-over-year to 125 employees [LinkedIn](https://www.linkedin.com/company/empower-franchising) - Active job postings increased 109.1% year-over-year (23 open positions) [LinkedIn](https://www.linkedin.com/company/empower-franchising) ## Competitive Advantages - **Portfolio diversification**: Operates ten distinct brands across residential and commercial services, reducing reliance on a single market segment. - **Proven franchise systems**: Each brand brings decades of operational experience (e.g., FRSTeam founded 1988, Archadeck founded 1980) with established processes for franchisee success. - **Cross-promotion and co-selling**: Ability to introduce clients to multiple services across brands (e.g., a customer of Outdoor Lighting Perspectives can be offered Conserva Irrigation or Wallaby Windows) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/) - **Franchisee-first mindset**: Dedicated support teams focused on helping franchisees grow from day one to exit. ## Strategic Focus - **Foster organic growth**: Drive same-store sales growth with existing franchisees. - **Expand footprint**: Recruit new franchisees to broaden geographic reach. - **Acquire additional brands**: Continue adding new brands to the portfolio through acquisition and incubation. - **Enhance support**: Improve systems, processes, and teams to better serve franchisees [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/) ## Why Work Here - **Culture**: People-first environment built on five core values: People-First, Creators, Genuine, Go-Getters, and Principled. Emphasis on empathy, integrity, and fun [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/) - **Benefits**: Health insurance, 401k match, company-provided disability, generous time off, tuition reimbursement, leadership training, and lunch-and-learns [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/) - **Work environment**: Office-based in Glen Allen, VA (no explicit remote/hybrid policy mentioned, but LinkedIn shows headquarters location). The team of 125 fosters a collaborative, franchisee-focused atmosphere. - **Growth opportunities**: Company is actively growing (headcount up 6.7% YoY, job postings up 109% YoY), offering roles in operations, finance, marketing, IT, HR, and more. Continued learning is supported through conferences and professional development [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/) - **Leadership**: Experienced executive team with over a century of combined franchise experience [empowerfranchising.com/our-team/](https://empowerfranchising.com/our-team/) ## Sources 1. [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/) 2. [empowerfranchising.com](https://empowerfranchising.com/) 3. [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/) 4. [LinkedIn](https://www.linkedin.com/company/empower-franchising) 5. [empowerfranchising.com/our-team/](https://empowerfranchising.com/our-team/) ## Other roles at Empower Brands - [Business Consultant](https://feeny.ai/job/business-consultant-empower-brands-marietta-z129pdx2849c) — Marietta, GA - [Franchise Services Bookkeeper](https://feeny.ai/job/franchise-services-bookkeeper-empower-brands-remote-g2m5q80d54dw) - [Director of Company Operations - East Division](https://feeny.ai/job/director-of-company-operations-east-division-empower-brands-united-states-5pxf6e4fxjb5) — United States - [Director of Company Operations - West Division](https://feeny.ai/job/director-of-company-operations-west-division-empower-brands-united-states-qv9ydvcbqpr7) — United States - [Outside Sales Representative](https://feeny.ai/job/outside-sales-representative-empower-brands-oklahoma-city-ck037a4hk3nd) — Oklahoma City, OK - [Vice President of Franchise Operations](https://feeny.ai/job/vice-president-of-franchise-operations-empower-brands-united-states-n2ncnxdy2k8a) — United States - [Franchise Business Consultant](https://feeny.ai/job/franchise-business-consultant-empower-brands-united-states-12xwb5x8vd7g) — United States - [Field Marketing Manager](https://feeny.ai/job/field-marketing-manager-empower-brands-united-states-qrbz3nhxyg8e) — United States - [Associate Business Unit Controller](https://feeny.ai/job/associate-business-unit-controller-empower-brands-richmond-mcpsnjxtz983) — Richmond, VA - [Director of Performance Marketing](https://feeny.ai/job/director-of-performance-marketing-empower-brands-richmond-c0zgydxj6dp7) — Richmond, VA