--- title: 'Business Continuity, Incident Management & Internal Audit Manager at BILL' canonical: 'https://feeny.ai/job/business-continuity-incident-management-internal-audit-manager-bill-united-vwj7wrrne3ah' type: 'job' last_seen: '2026-11-02' --- # Business Continuity, Incident Management & Internal Audit Manager at BILL - **Company:** BILL - **Location:** United States - **Compensation:** $111k–$164k - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-11-02 - **Apply:** https://www.bill.com/job?6233809004&gh_jid=6233809004 ## Job description Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact at a leading Fintech Company BILL is seeking a Manager to lead the company's resilience program and contribute to the internal audit team. You will run the Business Continuity Management (BCM) program; own critical incident management and crisis response; and provide meaningful contributions to risk-based internal audit engagements. ## What you will do Business continuity - Lead the enterprise BCM program: policy, standards, playbooks, business impact analyses (BIAs), recovery strategies and annual plan reviews. - Report program status, gaps and remediation progress to the LOB/functional BCM program leads and senior leadership. - Plan and run tabletop exercises and recovery tests with LOBs, Cloud Infrastructure and InfoSec partners; use/develop internal AI tools to track findings to closure. - Align BCM with Disaster Recovery and Crisis Management so recovery objectives and dependencies stay consistent. Incident management - Own the critical incident management process: severity definitions, escalation paths, communications and on-call roles. - Coordinate response during major disruptions and lead post-incident reviews with clear root causes, owners and due dates. - Maintain incident metrics and trend reporting to show recurring risks and the status of corrective actions. - Use/develop internal AI capabilities to create continuous monitoring and incident awareness notifications/communication. Internal audit - Execute the risk-based internal audit plan, including operational, financial, technology, compliance and third-party reviews. - Plan and lead audits: scoping, risk and control matrices, TOD/TOE testing, produce workpapers, and clear, evidence-based reports. Use internal AI tools to execute testing and produce reporting as well as continuous monitoring when opportunities exist. - Track management action plans, validate remediation, and report open issues to leadership. - Keep independence safeguards in place between audit work and the BCM and incident response functions you operate. Leadership - Build credibility, trust and working relationships with our business partners. ## What you bring - 5 to 7 years in business continuity, incident or crisis management with at least 2 years leading BCM programs; 2+ years internal audit experience. - Hands-on experience with BCM, BIAs, recovery planning, incident response and audit methodology (risk assessment, audit planning, control testing, reporting) for FinTech, Payments and/or Software company(ies) is a non-negotiable. - Familiarity with BCM, risk management and internal audit frameworks. - Experience and/or strong desire to incorporate AI capabilities into your processes. - Strong writing and presentation skills; able to brief executives clearly during pressure situations. Capable of providing credible challenge at all levels of the organization. - Bachelor's degree in business, accounting, information systems or similar. - Preferred: CIA, CISA, CRISC, CBCP/MBCP, CISSP or CPA. Visa Sponsorship:  Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary  ranges noted below roles in the specific  geographic zones Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $131,000—$164,300 USD Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $117,900—$147,900 USD Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania $111,400—$139,700 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: - BILL covers the majority of your medical, dental, and vision premiums, and that includes your dependents. - HSA & FSA accounts - Life Insurnace, Long & Short-term disability coverage - Mental Wellbeing & Employee Assistance Program (EAP) - 10 company holidays, 2 floating holidays and flexible time off - Employee Stock Purchase Program with employee discounts - Employee recognition and referral programs - and much more Don’t believe us? Check out our culture, benefits, and teams on our [career site](https://www.bill.com/careers), [LinkedIn Life](https://www.linkedin.com/company/bill/life/f7e79b4e-c752-482f-80b4-7d11f2d06086/?viewAsMember=true), or [YouTube](https://www.youtube.com/playlist?list=PLnyriCE50-7wj1yPJGgPdBush5IJp7xQj) pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our [Candidate Integrity Policy](https://www.bill.com/careers-candidate-integrity-policy) prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our [Applicant Privacy Notice](https://www.bill.com/legal/applicant-privacy-notice) describes how BILL treats the personal information it receives from applicants. ## About BILL ## Company Overview - **One-liner**: BILL is an AI-powered financial operations platform that automates payables, receivables, spend management, and business credit for small and midsize businesses and their accounting firms. - **Entity Type**: Public (NYSE: BILL) - **Headquarters**: San Jose, California, USA (with a major office in Draper, Utah) - **Founded**: Not publicly available (founding year not disclosed in provided materials) - **Founders**: René Lacerte ## Core Business - **Primary industries**: Financial operations, payments, accounts payable/receivable, spend management, business credit - **Target customers**: B2B – small and midsize businesses (SMBs), accounting firms (98 of the top 100 US accounting firms partner with BILL) - **Mission statement**: To make it simple for businesses to connect and do business, automating the “back office” so business owners can focus on strategic growth. ## Products & Services - **Bill Pay**: Automated accounts payable – import bills, set approval workflows, and pay via ACH, check, card, or international transfer. - **Invoicing & Receivables**: Create and send invoices, accept payments, and sync with accounting software. - **Spend & Expense**: Manage corporate card spend, employee expenses, and budget controls. - **Business Credit**: Access to company cards with credit lines from $1K–$5M and rewards on eligible spend. - **BILL Invoice Coding Agent**: Agentic AI that reads and categorizes financial data with 99% accuracy, executing workflows end-to-end. ## Market Standing - **Valuation/Market Cap**: Not disclosed in provided materials (publicly traded on NYSE under ticker $BILL) - **Key Metric**: Annual Revenue exceeded $1 billion (as of latest fiscal year); Total Payment Volume (TPV) over $345B annually (~1% of US GDP) - **Notable Investors/Partners**: Public shareholders since IPO; acquired Divvy and Invoice2go; trusted by 98 of the top 100 US accounting firms - **Growth Signals**: 8.3 million network members (paid or get paid with BILL, as of June 2025); 4.7 million members in the BILL network (as of 2026); processes $1 trillion+ in cumulative payments; expanded into agentic AI; cross-border payments to 130+ countries ## Competitive Advantages - **Network effects**: One of the largest B2B payment ecosystems in the US – instant payments to network-enrolled vendors without manual bank detail requests. - **Scale**: Processes 1% of US GDP, providing unparalleled data for AI model training and fraud detection. - **Agentic AI**: Proprietary AI automates complex workflows (e.g., invoice coding) with 99% accuracy, reducing manual entry. - **Trust & compliance**: Rigorous KYC/AML verification; integrated with top accounting firms (98/100), creating a high switching cost for accounting partners. ## Strategic Focus - Unifying payables, receivables, spend, and credit on a single platform – moving beyond basic automation to agentic AI that anticipates needs. - Expanding the BILL network to increase instant payment capabilities and cross-border reach. - Deepening integration with accounting software firms and continuing to win accounting firm partnerships. - Investing in AI-driven financial intelligence to provide actionable insights to business owners. ## Why Work Here - **Culture**: Based on five core values – humble, authentic, passionate, accountable, and fun. Emphasis on diversity, equity, and inclusion (four DEI pillars). - **Work environment**: Hybrid – flexibility for employees near offices (San Jose and Draper); ability to work from almost anywhere for up to 2 weeks per year. - **Benefits & perks**: - Fully paid parental leave for new parents - 80%–100% of health insurance premiums covered; medical, dental, vision from day one - Mental wellbeing benefits (coaching/therapy) - New hire RSUs with 3-year vest (first cliff at 12 months); annual bonus; employee stock purchase plan (up to 15% discount) - Flexible time off (truly flexible), 10 paid holidays + 2 floating holidays, 3 volunteer days - Free in-office meals, snacks, beverages; gym facilities in San Jose and Draper - Monthly mobile phone stipend; new hire tech allowance - Learning & development resources; 7 employee resource groups (ERGs) - **Intern program**: 11-week fully paid program with exec access, workshops, mentorship, and full benefits. ## Sources 1. [BILL homepage](https://www.bill.com/) 2. [BILL About page](https://www.bill.com/about-us/) 3. [BILL Careers page](https://www.bill.com/careers) 4. [BILL LinkedIn page](https://www.linkedin.com/company/bill) ## Other roles at BILL - [Lead Product Manager - Card Products](https://feeny.ai/job/lead-product-manager-card-products-bill-united-states-n0ctkjrmf8yt) — United States - [Lead Product Designer - Spend and Expense](https://feeny.ai/job/lead-product-designer-spend-and-expense-bill-united-states-2svz9tzpas9t) — United States - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-bill-united-states-4a99a6xswgv8) — United States - [Technical Accounting Director](https://feeny.ai/job/technical-accounting-director-bill-united-states-pf4p438v2b2r) — United States - [Credit Risk Strategy Data Scientist](https://feeny.ai/job/credit-risk-strategy-data-scientist-bill-united-states-mjnwrndk5m14) — United States - [Senior Technical Recruiter](https://feeny.ai/job/senior-technical-recruiter-bill-united-states-95w1yzf9n14n) — United States - [Senior Product Data Analyst - Payments & Financial Services](https://feeny.ai/job/senior-product-data-analyst-payments-financial-services-bill-united-states-p930m6qe7vhq) — United States - [Director of Sales, SMB](https://feeny.ai/job/director-of-sales-smb-bill-united-states-efmj8vzm7tj9) — United States - [Principal Product Manager - Sync & Integrations](https://feeny.ai/job/principal-product-manager-sync-integrations-bill-united-states-sweszt3sgjnv) — United States - [Staff Business Systems Analyst, Oracle ERP Cloud](https://feeny.ai/job/staff-business-systems-analyst-oracle-erp-cloud-bill-united-states-k0vtys8tnerc) — United States