--- title: 'Business Development and M&A Operations Manager at Solace' canonical: 'https://feeny.ai/job/business-development-and-m-a-operations-manager-solace-united-states-h1qvj4ajt5c1' type: 'job' last_seen: '2026-10-26' --- # Business Development and M&A Operations Manager at Solace - **Company:** Solace - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-23 - **Last confirmed live:** 2026-10-26 - **Apply:** https://jobs.ashbyhq.com/solace/2ba4ca2e-2b02-4762-8b05-85453851f3e1 ## Job description ## About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement [here](https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&leadSource=uverify+wall). ## About the Role Solace’s Corporate Development team expands our reach through partnerships that bring patients to Solace and acquisitions that help us scale. Your job is to build and run the systems that keep that work moving. Reporting to the Head of Corporate Development, you’ll own the team’s operational infrastructure: Attio CRM, pipeline data, processes, automations, and reporting. You’ll build systems that work across every partner and acquisition target, without starting from scratch each time. You’ll turn scattered information into clear priorities. That means keeping pipeline data complete and current, mapping potential acquisitions, building target scoring models, and delivering monthly reporting that leadership and partners can trust. This is an individual contributor role with ownership from setup through ongoing improvement. You’ll work alongside the people leading partner relationships and acquisitions, equipping them with the systems and insights they need to succeed. If you see a manual process and immediately start thinking about how to make it work better, keep reading. ## What You’ll Do - Own Attio for partnerships and M&A. Drive historical data migration from HubSpot and Notion, structure both pipelines, and manage access so confidential information stays with the right people. - Make Attio the team’s source of truth. Keep records complete, current, and enriched, and build workflows the team uses consistently. - Own the strategy, evaluation, and implementation of automation solutions that improve Corporate Development workflows. Independently assess business needs, prioritize opportunities, and recommend solutions for capturing partner activity, identifying stalled deals, guiding next steps, and preparing meeting briefs. - Define ideal customer profiles for referral partners and acquisition targets. Use public and purchased data sources to build and enrich prioritized target lists. - Responsible for building and maintaining an M&A market map and target scoring model. Refresh them monthly and recommend where the team should focus based on the evidence. - Partner with Product to ensure every patient referral can be traced back to the partner that sent it. - Deliver accurate, on-time monthly reporting on pipeline health and performance against targets across partnerships and M&A. Give each live partner a clear view of how Solace is performing for their patients. - Evaluate and implement quarterly targets for team members and track progress through monthly reporting. - Define and document repeatable processes across the partnership and acquisition lifecycles, from qualifying targets and defining pipeline stages to handing signed partners off for launch. Review and improve those processes quarterly. - Work across Product, Data, Legal, Growth, and Clinical Operations to put systems into practice and resolve problems before they slow the team down. ## What You Bring to the Table - A commitment to numbers people can trust. You take accuracy seriously, care about the details, and investigate when something doesn’t add up. - Strong analytical judgment. You break complex questions into measurable parts, build models that hold up to scrutiny, and say so when the data doesn’t support a conclusion. - A systems mindset. You turn recurring needs into repeatable processes that work across many partners and acquisition targets. - Fluency with CRM and data tools. You learn new tools quickly, are comfortable building automations, and make complex information simple. - A bias toward action. You ship working systems quickly, learn from how people use them, and improve them over time. - Clear communication and the ability to influence across teams. You build alignment and move work forward with people you don’t manage. - Ownership from start to finish. You spot pipeline problems before being asked and take responsibility for the quality of your systems, data, and reporting. - Care in how you present information. Your reports and dashboards are clear, well designed, and easy to act on. - Discretion with confidential information and respect for the partner relationships and patients behind every record. Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or [ashbyhq.com](http://ashbyhq.com). Report suspicious activity to recruiting@solace.health or advocate@solace.health. ## About Solace ## Company Overview - **One-liner**: Solace is a healthcare advocacy platform that connects patients with dedicated, experienced healthcare advocates (nurses and care specialists) who navigate the complex U.S. healthcare system on their behalf, covered by insurance. - **Entity Type**: Private (Series C) - **Headquarters**: Redwood City, California, United States (also listed with an Austin, Texas address) - **Founded**: 2022 - **Founders**: Jeremy Gurewitz (CEO) & Sara Sargent (CPO) ## Core Business - **Primary industry**: Healthcare advocacy, care navigation, patient support services - **Target customers**: B2C (patients and families with complex or chronic health needs) / B2B (health plans, employers, and organizations like The American Legion) / Enterprise - **Mission**: To empower patients, improve outcomes, and restore the promise of the U.S. healthcare system. ## Products & Services - **Solace Advocacy Platform (Core Service)**: A service that pairs patients with a dedicated healthcare advocate—a registered nurse or care specialist with an average of 16+ years of experience. The advocate helps navigate diagnoses, coordinate care, understand insurance benefits (Medicare, commercial insurance), find specialists, schedule appointments, and manage continuity of care across different providers and systems (VA, private, Medicare). This service is covered by insurance (including UnitedHealthcare, Aetna, BCBS, Cigna) for eligible members. - **American Legion Partnership**: A specialized program offering dedicated healthcare advocacy to veterans and their families, helping them navigate both VA and private healthcare systems. ## Market Standing - **Valuation/Market Cap**: $1 Billion (as of February 2026, per reports from their Series C raise) [cbinsights.com] - **Key Metric**: Total Funding of $204M raised to date. - **Notable Investors/Partners**: - **Lead Investors (latest round)**: IVP (Series C lead) [linkedin.com] - **Other Investors**: Menlo Ventures (Series B lead), Inspired Capital Partners (Series A lead), Torch Capital, SignalFire, RiverPark Ventures [cbinsights.com] - **Key Partner**: The American Legion (nation's largest veterans service organization) [businesswire.com] - **Growth Signals**: - **Valuation**: Reached $1B valuation in early 2026, just 4 years after founding. [cbinsights.com] - **Funding**: Raised $130M Series C in Feb 2026, following a $60M Series B in May 2025. [linkedin.com] - **Headcount**: 562 employees as of mid-2026, with a yearly growth rate of +402.6%. [linkedin.com] - **LinkedIn Growth**: 24,608 followers, with a yearly growth of +265.7%. [linkedin.com] - **Recognition**: Named to Jeffrey Bussgang's 2026 "Rocket Ship Startup List" of 35 Supernova companies out of 900 evaluated. [linkedin.com] - **New Markets**: Expanded services to commercially insured patients (Feb 2026). [cbinsights.com] ## Competitive Advantages - **Insurance Coverage Model**: Unlike many advocacy services that are paid out-of-pocket, Solace is covered by major insurance plans (UnitedHealthcare, Aetna, BCBS, Cigna), removing the cost barrier for patients. - **High-Touch, Longitudinal Care**: Each patient is paired with a single, dedicated advocate for the entire care journey, providing continuity. Advocates are highly experienced (avg. 16+ years). - **Deep Veteran Focus**: A exclusive partnership with The American Legion gives them a unique and powerful distribution channel and brand credibility in the massive veterans' healthcare market. - **Strong Traction & Funding**: Achieving unicorn status ($1B valuation) in just 4 years signals strong investor confidence and business model validation. ## Strategic Focus - **Scale the Advocate Network**: Hiring heavily for clinical roles (Lead Advocate, Associate Researcher) to meet growing demand. - **Deepen Insurance Partnerships**: Expanding coverage to more commercial and government insurance plans to reach a wider patient base. - **Expand Veteran Programs**: Capitalizing on the American Legion partnership to become the leading patient advocacy solution for veterans. - **Data & Technology Investment**: Hiring data analytics leads and impact researchers, suggesting a focus on measuring outcomes and using data to improve the platform and the care experience. ## Why Work Here - **Mission-Driven Work**: Employees are motivated by a clear, tangible social impact—solving real suffering within a broken healthcare system. The company culture is described as one where the problem is "real, and so are the people living it." - **Fully Remote & Anti-Meeting Culture**: The company is a "productive, fully-remote team" with a strong "anti-meeting culture" that values asynchronous work and quality conversations. [solace.health] - **High-Growth Environment**: With 562 employees and a 402% yearly headcount growth rate, this is an extremely fast-scaling startup. This offers significant career advancement opportunities but also requires adaptability and a bias for action. - **Culture of Feedback & Excellence**: The company values "feedback as a gift" and has a "bias toward action," emphasizing learning from mistakes while holding a high standard for performance. - **Vibrant Work Environment**: High employee rating on LinkedIn (4.5/5.0) with strong marks for Work-Life (4.2) and Compensation (4.3). [linkedin.com] - **Culture of Beauty**: The company believes in "functional beauty" in all they build, from design to code, fostering a culture of quality and delight. ## Sources 1. [Solace Careers Page](https://www.solace.health/careers) 2. [Solace Website](https://www.solace.health/) 3. [Solace LinkedIn Page](https://www.linkedin.com/company/find-solace) 4. [CBInsights - Solace Company Profile](https://www.cbinsights.com/company/solace-2) 5. [BusinessWire - American Legion Partnership](https://www.businesswire.com) (Source for business wire data) ## Other roles at Solace - [Telehealth Physician (Missouri-Remote)](https://feeny.ai/job/telehealth-physician-missouri-remote-solace-missouri-17bse71mjnvm) — Missouri - [Telehealth Physician (Mississippi-Remote)](https://feeny.ai/job/telehealth-physician-mississippi-remote-solace-mississippi-v90jvh4yrw4f) — Mississippi - [Telehealth Physician (Minnesota-Remote)](https://feeny.ai/job/telehealth-physician-minnesota-remote-solace-minnesota-0j32hj7htzzb) — Minnesota - [Telehealth Physician (Rhode Island-Remote)](https://feeny.ai/job/telehealth-physician-rhode-island-remote-solace-ri-2pb6jyfq96mv) — , RI - [Trust & Integrity Manager](https://feeny.ai/job/trust-integrity-manager-solace-united-states-8kn4h1g711t5) — United States - [Trust & Integrity Specialist](https://feeny.ai/job/trust-integrity-specialist-solace-united-states-c02tgwzxr982) — United States - [Data Analyst](https://feeny.ai/job/data-analyst-solace-united-states-fj1dg7vtvhmt) — United States - [Customer Experience Representative](https://feeny.ai/job/customer-experience-representative-solace-united-states-m4nm849fb76s) — United States - [Data Scientist](https://feeny.ai/job/data-scientist-solace-united-states-ngsymvvzwe1e) — United States - [Technical Lead (Engineering)](https://feeny.ai/job/technical-lead-engineering-solace-united-states-xcdj2w5gkkbq) — United States