---
title: 'Business Development Manager at Toshiba Global Commerce Solutions - External'
canonical: 'https://feeny.ai/job/business-development-manager-toshiba-global-commerce-solutions-external-mexico-mmg9fdvt7qsd'
type: 'job'
last_seen: '2026-10-26'
---

# Business Development Manager at Toshiba Global Commerce Solutions - External

- **Company:** Toshiba Global Commerce Solutions - External
- **Location:** Mexico City, Mexico
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-26
- **Apply:** https://job-boards.greenhouse.io/toshibaglobalcommercesolutions/jobs/5272033007

## Job description

The Business Development Manager is responsible for achieving and surpassing service signing and revenue objectives within the assigned territory, targeting at least double-digit year-over-year growth. This role plays a key part in designing and successfully executing the growth strategy for the Services Business in the territory, ensuring strong alignment with company goals and regional market needs.

## Key Responsibilities

- Achieve and exceed service signing and revenue targets, ensuring sustainable double-digit annual growth.
- Contribute to the design and successfully execute the service growth strategy for the assigned territory.
- Support the management and evolution of the services portfolio offered to the market.
- Lead demand generation planning in the territory, ensuring strong alignment and articulation with Account Executives.
- Develop and deliver effective presentations to clients and business partners, showcasing Toshiba’s service solutions and capabilities, and demonstrating how these bring value to their business objectives.
- Work closely with Marketing and Business Development teams to conduct client and competitor market analysis that informs demand generation plans and services portfolio evolution.
- Lead and manage service opportunities within the territory, ensuring pipeline growth and evolution in line with signing and revenue plans.
- Cultivate and grow relationships with existing customers to ensure satisfaction and protect the business from competitors, while also generating new customer relationships across multiple retail verticals (grocery, convenience, hospitality, pharmacy, department stores) and exploring prospects in the retail banking industry. Strengthen these relationships by engaging at decision-making levels, including C-Level executives, to position Toshiba as a strategic partner.
- Collaborate with Solution Design and Delivery teams to build high-value service proposals tailored to client needs.
- Travel as necessary to maintain a presence with customers and strengthen relationship opportunities, attend trade shows, and visit client facilities on a consistent timetable or schedule.

Experience:

- Proven track record of success in B2B sales and complex negotiations.
- Over 5 years of experience in consultative selling techniques with measurable results.
- Over 5 years of experience in the Retail Industry, with solid understanding of customer needs and business drivers.
- Strong proficiency in data analysis, forecasting, and budgeting.
- Demonstrated ability to work effectively in a team-selling environment, maintaining strong collaboration with cross-functional departments such as Account Executives, Marketing, Solution Design, Business Development, and Delivery, to ensure customer and company objectives are consistently achieved.
- Excellent verbal and written communication skills.
- Fluent in English, both verbal and written.
- Consistent achievement of sales quota targets under structured revenue objectives.
- Solid working knowledge of IT Support Services and how these solutions address complex business challenges in retail environments.
- Skilled in preparing and reviewing sales proposals, cost estimates, ROI studies, and RFP responses.

## Preferred Skills

- Experience using CRM software (e.g., Salesforce).
- Strong presentation skills.
- Proficiency in Microsoft Word, Excel, and PowerPoint, with the ability to quickly learn additional corporate or industry-specific software.

## About Toshiba Global Commerce Solutions - External

## Company Overview
- **One-liner**: Toshiba Global Commerce Solutions is the global market share leader in retail store technology, providing integrated point-of-sale (POS) systems, self-checkout solutions, software, and services to retailers worldwide.
- **Entity Type**: Private (wholly owned subsidiary of Toshiba TEC Corporation, which is publicly traded on the Tokyo Stock Exchange)
- **Headquarters**: Durham, North Carolina, United States (Research Triangle Park)
- **Founded**: 2012
- **Founders**: Not publicly available (established as a corporate spin-off/restructuring within the Toshiba group)

## Core Business
- **Primary industry/industries**: Retail Technology, Point-of-Sale (POS) Systems, Self-Checkout Solutions, Commerce Software, Hardware Manufacturing
- **Target customers**: B2B – Enterprise retailers, grocers, mass merchandisers, hospitality, specialty retail, convenience stores, and department stores
- **Mission or purpose statement**: "To empower retail to thrive and prosper." The company’s vision is "A world of resilient retailers that create joyful experiences and drive vibrant economies."

## Products & Services
- **ELERA Platform (SaaS/IoT)**: An integrated commerce platform connecting POS, self-checkout, mobile, and back-office solutions for retailers, designed for speed, security, availability, and flexibility. It powers IoT and edge device management.
- **POS Systems (Hardware & Software)**: A full range of point-of-sale terminals, peripherals, and software—including countertop, mobile, and kiosk solutions—for in-store transactions and customer engagement.
- **Self-Checkout Solutions**: Industry-leading self-checkout units (2.8 million+ shipped in 2024).
- **Retail Software Solutions**: Software for inventory management, order management, customer engagement, and digital transformation.
- **Professional & Managed Services**: Consulting, implementation, maintenance, and support services for retail technology deployments globally.

## Market Standing
- **Valuation/Market Cap**: Not disclosed privately. Parent company Toshiba TEC Corporation (TSE: 6588) has a market cap of approximately ¥420 billion (~$2.8 billion as of mid-2025, fluctuates).
- **Key Metric**: Annual Revenue of $301.5 million (2025 estimate from LinkedIn data). The company shipped 2.8 million+ POS and self-checkout units in 2024.
- **Notable Investors/Partners**: Wholly owned by Toshiba TEC Corporation. Key partners include global systems integrators and channel partners (e.g., HCLTech, Tata Consultancy Services, Lenovo, Compucom, CTG).
- **Growth Signals**: Employee headcount grew +1.8% YoY (1,768 total). Active in 38 countries, serving customers in over 120 countries. Ranked #1 in worldwide EPOS installations and #2 in self-checkout installations. The company is investing heavily in AI-enabled reliability and cloud platform engineering (evidenced by recent job postings).

## Competitive Advantages
- **Global #1 Market Share**: The company is the global market share leader in retail store technology (EPOS and self-checkout), providing a deep installed base and brand trust.
- **End-to-End Portfolio**: Offers a complete, integrated stack of hardware, software, and services, reducing complexity for enterprise retailers.
- **Toshiba Brand & Scale**: Backed by the massive Toshiba TEC Corporation, providing financial stability, R&D investment, and a global supply chain.
- **Deep Retail Expertise**: 100% dedicated to retail, with domain knowledge across grocery, mass merchant, hospitality, and specialty segments.
- **Proven Track Record**: 205,000+ POS and self-checkout units installed worldwide; 2.8 million+ units shipped in 2024.

## Strategic Focus
- **Cloud & AI Transformation**: Heavily investing in the ELERA platform with AI-enabled reliability, performance engineering, and cloud-native infrastructure.
- **Digital Transformation for Retailers**: Helping retailers accelerate digital in-store experiences, modernize legacy systems, and adapt to changing consumer behaviors.
- **Global Expansion**: Serving over 120 countries and continuing to grow presence in EMEA and Latin America.
- **Sustainability & Resilience**: Focus on long-term, sustainable customer relationships and resilient retail operations.

## Why Work Here
- **Culture & Values**: The company promotes a "We Are R.E.T.A.I.L" culture emphasizing Respect, Empowerment, Teamwork, Adaptability, Integrity, and Leadership. They are committed to fostering belonging through Employee Resource Groups (ERGs) including Women’s Impact Network, South Asian Community, Blacks United in Leadership and Technology (B.U.L.T.), and Valor.
- **Remote/Hybrid/Office Policy**: Most roles are based in Durham, NC. Some field service and remote engineering positions exist. The company operates globally with offices in many countries.
- **Notable Perks & Engineering Culture**: The company is actively hiring for AI-enabled roles (e.g., Senior Cloud Engineer, AI-Enabled Reliability). Engineering roles focus on modern stacks (cloud, IoT, edge computing, performance engineering). The company has a significant technical workforce (28% in technical roles). Strong ties to local universities (e.g., North Carolina State University). Employee reviews on LinkedIn give an overall rating of 2.9/5.0 (from 823 reviews), with compensation rated at 3.3/5.0—suggesting competitive pay but room for growth in culture/career advancement.
- **Job Openings (as of mid-2025)**: 44 active positions including software engineers, cloud engineers, field service technicians, product managers, legal counsel, and HR roles.

## Sources
1. [commerce.toshiba.com](https://toshibacommerce.com/wps/portal/marketing/?urile=wcm%3Apath%3A%2Fen-us%2Fhome%2Fcompany%2Fabout-us)
2. [careers.commerce.toshiba.com](https://careers.commerce.toshiba.com/)
3. [linkedin.com/company/toshibacommerce](https://linkedin.com/company/toshibacommerce)
4. [diversityjobs.com](https://diversityjobs.com/employer/company/54157/Toshiba-Global-Commerce-Solutions)

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- [Director of Retail Solutions](https://feeny.ai/job/director-of-retail-solutions-toshiba-global-commerce-solutions-external-durham-wata6rp6rrqm) — Durham, NC
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