---
title: 'Business Development Representative at Accela'
canonical: 'https://feeny.ai/job/business-development-representative-accela-kansas-city-eqeenn64sh6w'
type: 'job'
last_seen: '2026-09-10'
---

# Business Development Representative at Accela

- **Company:** Accela
- **Location:** Kansas City, MO
- **Work type:** hybrid
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/accela/jobs/8128006

## Job description

## ABOUT THE ROLE

The Business Development Representative will be actively involved in outreach to target accounts, inbound leads, and marketing qualified leads with the goal of gathering Sales intelligence and handling early-stage opportunities. The ideal candidate will have strong communication skills, a proactive attitude, and a desire to learn and develop their Sales expertise.

This role will be located in the Kansas City Metro area.

## SPECIFIC RESPONDSIBILITIES

- Identify and qualify new business opportunities through outbound and inbound prospecting.
- Meet or exceed monthly and quarterly targets for lead generation and appointment setting.
- Conduct Sales development best practices with email, phone, and social drips using sales automation software to build cadences to connect with new prospects.
- Qualify the prospect and set appointments for the team to conduct Discovery calls.
- Outreach to target prospects in support of Sales and Marketing campaign initiatives.
- Secure key customer information to identify qualified “Sales ready” leads and prospective customers to be nurtured for future opportunities.
- Collaborate with the Sales team to develop and implement effective strategies for lead generation.
- Research to find new contacts in customer and prospect accounts and add to SalesForce.
- Conduct research to understand potential clients' needs and pain points.
- Schedule meetings and appointments for Field Sales to further the Sales process.
- Maintain accurate and up-to-date records in the CRM system.
- Assist in the preparation of Sales materials and presentations.

## REQUIRED QUALIFICATIONS

- Bachelor's degree in Business, Marketing, or a related field, or equivalent experience.
- Strong communication and interpersonal skills and ability to achieve and set goals and deadlines.
- Ability to work independently and as part of a team.
- Proactive and self-motivated with a strong desire to learn.
- Basic understanding of Sales principles and customer service practices.
- Ability to travel 10-15%.

## DESIRED QUALIFICATIONS

- Familiarity with CRM software.
- Familiarity with Outreach, LinkedIn, Demand Base and Marketo.

## ABOUT ACCELA

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

## COMPENSATION AND WELL-BEING

The annual base salary range for this full-time position is $55,000-65,000 (less applicable taxes). The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience. In addition to an annual base salary, this position is eligible for an annual bonus target. This is a discretionary bonus awarded based on company and individual goal achievement.

Accela’s U.S. team members will receive a generous benefits package consisting of options including flexible time off, comprehensive medical, dental, and vision plans, family planning benefits, 401(k) retirement savings plan with company match, health savings account with company contributions, flexible spending account, life, accident, and disability coverage, business travel insurance, employee assistance programs, and other well-being benefits.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation

#LI-Remote

## About Accela

## Company Overview
- **One-liner**: Accela provides a unified, end-to-end SaaS platform that automates permitting, licensing, inspections, and service requests for state and local governments.
- **Entity Type**: Private (Growth Stage)
- **Headquarters**: San Ramon, California, USA
- **Founded**: 1999
- **Founders**: Not publicly available (the company was founded prior to the current executive team)

## Core Business
- **Primary industry**: GovTech (Government Technology / Civic Technology)
- **Target customers**: B2G – specifically state and local government agencies (over 900 agencies served, including 50%+ of top U.S. cities and counties)
- **Mission or purpose**: To help governments innovate so they can improve the business and citizen experience, promoting community development and creating an environment where citizens and businesses thrive.

## Products & Services
- **Civic Platform (SaaS)**: A unified, end-to-end cloud platform that automates the complete service lifecycle for government agencies. Key modules include:
    - **Building Permitting**: Digital applications, plan review, inspections, and approvals.
    - **Planning & Zoning**: Streamlines land use applications from submission to decision.
    - **Business Licensing**: Provides a seamless digital path from application to renewal.
    - **Occupational Licensing**: Manages applications, renewals, and compliance for licensed professions.
    - **Fire Prevention**: Digital inspections and permitting for fire safety staff.
    - **Environmental Health**: Digital inspections, licensing, and complaint management for public health.
    - **Asset Management**: Full lifecycle management for infrastructure assets.
    - **Service Requests**: Route, track, and resolve citizen requests with cross-department visibility.
- **AI for Government**: AI features built specifically for government workflows, designed to be explainable, auditable, and accountable, grounded in 30 years of real government workflows.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Serves over 300 million citizens worldwide across 900+ government agencies. 50%+ of top U.S. cities and counties use Accela.
- **Notable Investors/Partners**: Not publicly listed on the company website or in recent search results. (Partnerships are likely with major cloud providers like AWS or Azure, but not explicitly confirmed in provided data.)
- **Growth Signals**: The company is actively hiring across multiple departments (Engineering, Sales, Customer Success, Operations) with a remote-first posture, indicating growth. The company has a 100% implementation success rate over five years and an in-house implementation team with an 8-year average tenure.

## Competitive Advantages
- **30 Years of GovTech Expertise**: The platform is purpose-built for government, not adapted from a generic solution. This gives Accela deep domain knowledge and embedded best practices.
- **End-to-End Unified Platform**: Unlike competitors with siloed solutions, Accela offers a single, integrated platform covering the full lifecycle of permits, licensing, and service requests.
- **High Implementation Success Rate**: A 100% implementation success rate over five years, backed by a tenured in-house implementation team, builds strong customer trust.
- **AI Built for Government**: Their AI is designed to be explainable, auditable, and accountable, addressing key concerns of public sector clients.

## Strategic Focus
- **AI Integration**: Embedding AI across the entire civic platform to improve efficiency and citizen experience.
- **Expanding Customer Base**: Continuing to win new agencies, especially small and medium governments, by offering enterprise-grade SaaS solutions.
- **Deepening Product Capabilities**: Enhancing existing modules (asset management, environmental health, etc.) and adding new ones to remain the single source of truth for government operations.

## Why Work Here
- **Mission-Driven Work**: Employees directly contribute to making government more efficient, transparent, and user-friendly for citizens and businesses.
- **Culture**: Emphasizes performance, productivity, and collaboration. The company is committed to diversity, equity, and inclusion, with a focus on psychological safety and belonging.
- **Remote/Hybrid Policy**: The vast majority of roles are listed as "Remote Based - US" or "Remote-Ireland". Some roles (e.g., Business Development Representative) are hybrid (Kansas City, MO). The company has physical offices in San Ramon, CA and Draper, UT, but most employees work remotely.
- **Compensation & Benefits**: Competitive salary, retirement plan support, medical/dental/vision/wellness/disability coverage, paid holidays, and a Responsible Time Off (RTO) policy. Additional perks include fitness challenges, virtual meditation/yoga, wellness days, and motivational speaker events.
- **Engineering Culture**: Engineers work on cutting-edge cloud technology, delivering scalable and reliable SaaS solutions for the public sector. The company is hiring for roles like Lead Software Engineer, Platform Infrastructure Principal Architect, and Site Reliability Engineer.

## Sources
1. [Accela.com](https://www.accela.com/)
2. [Accela Careers Page](https://www.accela.com/about/careers/)
3. [Greenhouse Job Board](http://job-boards.greenhouse.io/accela)
4. [Built In - Accela Profile](https://builtin.com/company/accela)
5. [Accela Leadership Team](https://www.accela.com/about/leadership/)

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