---
title: 'Business Development Representative at AfterShip'
canonical: 'https://feeny.ai/job/business-development-representative-aftership-lehi-8ts74wnk427n'
type: 'job'
last_seen: '2026-11-02'
---

# Business Development Representative at AfterShip

- **Company:** AfterShip
- **Location:** Lehi, UT
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-11-02
- **Apply:** https://job-boards.greenhouse.io/aftership/jobs/6130764004

## Job description

## About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,400+ carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission:

As a Business Development Representative, you'll be on the front lines of our mid-market growth engine. Reporting to our Sales Manager, your core mission is to build qualified pipeline - identifying and engaging Ideal Customer Profile (ICP) accounts through high-volume outbound prospecting, cold calling, and LinkedIn outreach, and converting that activity into booked meetings for our Account Executive team.

This is a high-activity, high-impact role built for someone hungry to break into tech sales and grow fast. What matters most to us is that you show up with the right attitude, a willingness to learn, and a drive to make things happen.

This is a hybrid position, with a requirement to come to the Utah office about 4-5 times per week.

What You'll Do:

- Run high-volume, multichannel outbound (calls, email, LinkedIn, and personalized sequences) to book net-new meetings for the sales team
- Research and prioritize target accounts, build account and contact lists, and tailor messaging to each brand's pain points
- Qualify inbound and outbound leads against fit and intent criteria, then book and hand off sales-accepted meetings to Account Executives
- Lean on your outbounding tool to review your own calls, act on coaching, and continuously sharpen your pitch and objection handling so you convert more conversations into booked meetings
- Run effective discovery on early calls to surface need and confirm fit before handing off
- Maintain clean, accurate records in the CRM (activity logging, opportunity stage, contact data) and keep your pipeline current
- Partner with AEs and Marketing on account strategy and campaign follow-up

What success looks like:

- A fair, structured ramp brings you to full productivity, with clear monthly targets set as you go, so you always know what good looks like
- Once ramped, you consistently source qualified meetings that your Account Executives accept and run
- High daily outbound activity, strong meeting-held rates, and clean pipeline hygiene become second nature

Who We're Looking For:

- No prior tech sales experience required, 6-12 months sales experience a plus. This role is built for someone eager to break into the space and willing to put in the work to learn it
- Drive and hunger above all: you want a career in sales and you are ready to grind for it
- Strong written and verbal communication, with the ability to write a crisp message and hold a confident conversation
- High activity tolerance and resilience: comfortable with volume, rejection, and the daily grind of outbound
- Coachable and self-aware, with a habit of taking feedback and applying it fast
- Curious and commercially minded, able to quickly understand a prospect's business and connect our value to their pain
- Organized and dependable, with the discipline to keep your records clean and pipeline accurate
- Comfortable learning a modern sales stack (CRM, sequencing tools, an outbounding tool, prospecting tools); willingness to learn matters more than prior hands-on experience
- Able to work on-site in Utah and collaborate in person with the sales team day to day

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us:

- Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.

Perks:

- Competitive compensation
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: USD $80,000 - $100,000 OTE

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible.

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job posting is for a new position

## About AfterShip

## Company Overview
- **One-liner**: AfterShip provides a post-purchase automation platform for ecommerce merchants, unifying shipment tracking, returns management, and AI delivery predictions.
- **Entity Type**: Private (raised $66 million led by Tiger Global in April 2021, plus a $1 million Series A from IDG Capital Partners in 2014)
- **Headquarters**: Singapore (with offices in Toronto, Barcelona, Madrid, Noida, Shenzhen, and more)
- **Founded**: 2012 (after winning Startup Weekend Hong Kong 2011 and Global Startup Battle 2011)
- **Founders**: Co-founders (names not publicly specified in provided sources)

## Core Business
- **Primary industry**: Ecommerce SaaS (post-purchase automation)
- **Target customers**: B2B – ecommerce merchants of all sizes, from SMB to enterprise (over 20,000 paid customers including Samsung, Gymshark, Vivino, Harry’s, Mous, Rakuten)
- **Mission or purpose**: “Build the world’s leading automation platform for ecommerce merchants.” The company believes in a more open and integrated ecommerce ecosystem where retailers, partners, and developers work together for a better shopping experience.

## Products & Services
- **AfterShip Tracking**: Real-time branded shipment tracking across 1,200+ carriers, with proactive notifications and granular status updates. Reduces WISMO (Where Is My Order) tickets by up to 54%.
- **AfterShip Returns**: Exchange-first returns management that transforms returns into revenue by guiding customers toward exchanges and store credits over refunds. Claims a 2x increase in exchanges and a 20% boost in revenue recapture.
- **AfterShip AI EDD**: AI-powered estimated delivery date predictions to build buyer trust and improve delivery date accuracy.
- **Fraud Prevention**: Tools to detect and prevent fraudulent return requests.
- **Enterprise Reporting & Revenue Attribution**: Drill into order-level insights to see how tracking visits and returns contribute to repeat revenue and customer lifetime value.
- **Integrations**: Seamless connections with Shopify, TikTok Shop, Shopify POS, and other major ecommerce platforms.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Total funding of $67 million (Series A + Series B); annual revenue not publicly available
- **Notable Investors/Partners**: Tiger Global (lead Series B), IDG Capital Partners (Series A); over 1,000 carrier partners including major global carriers
- **Growth Signals**:
  - 9.4B+ shipments tracked to date
  - 20,000+ paid customers
  - 450+ employees across 6 countries and 20+ cities
  - Earned Great Place to Work Certification™ in Canada (July 2024)
  - Rapidly expanding go-to-market teams with open roles across North America, Europe, and Asia

## Competitive Advantages
- **Deep carrier integrations**: 1,200+ carriers provide granular, real-time tracking data that competitors may not offer.
- **AI-driven delivery predictions**: Proprietary AI estimates deliver dates with high accuracy, reducing customer uncertainty.
- **Exchange-first returns engine**: Converts refund requests into exchanges/store credits, directly improving merchant margins and customer loyalty.
- **Platform lock-in**: Unifies tracking, returns, and insights into one system, reducing the need for multiple vendors.
- **Remote-first global team**: Engineering-driven culture with talent distributed across 20+ cities, enabling 24/7 operations and diverse perspectives.

## Strategic Focus
- Expand the post-purchase automation platform to cover every touchpoint after checkout.
- Increase integration depth with major ecommerce platforms (Shopify, TikTok Shop) and carrier networks.
- Scale go-to-market teams in North America and Europe to capture more enterprise customers.
- Continue investing in AI capabilities for predictive delivery and fraud prevention.

## Why Work Here
- **Culture**: Values include “Geeky Spirit,” “Quick Delivery,” “Keep It Simple,” and “Customer Success.” The team is described as a group of geeks building automation tools for retailers.
- **Diversity & Inclusion**: Committed to a diverse and inclusive workplace; welcomes all races, languages, cultures, beliefs, genders, and identities.
- **Work setup**: Remote-first company with hybrid-flexible options in hub locations (Toronto, Barcelona, Madrid, Singapore). Employees choose a schedule that fits their time zone and role.
- **Perks & benefits**: Competitive compensation, retirement matching, health benefits, learning stipends (monthly book allowance), in-office benefits like commuter and lunch expense coverage.
- **Growth**: Company invests in personal and professional growth with opportunities to up-skill individually or with the team.
- **Recruiting process**: Six steps – Apply, Screen with People Team, Hiring Manager Interview, Practical Assignment, Meet the Team, Offer.

## Sources
1. [aftership.com – About Us](https://www.aftership.com/company/about-us)
2. [aftership.com – Careers](https://www.aftership.com/careers)
3. [aftership.com – Homepage](https://www.aftership.com/)
4. [linkedin.com – AfterShip](https://www.linkedin.com/company/aftership)
5. [builtin.com – AfterShip](https://builtin.com/company/aftership)

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