---
title: 'Business Development Representative at Enterpret'
canonical: 'https://feeny.ai/job/business-development-representative-enterpret-new-york-14z7j1qy3747'
type: 'job'
last_seen: '2026-09-04'
---

# Business Development Representative at Enterpret

- **Company:** Enterpret
- **Location:** New York, NY
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/enterpret/jobs/7822094003

## Job description

## About Enterpret

At Enterpret, we are building the customer intelligence platform that turns messy, unstructured customer feedback into a structured, analyzable source of truth — solving complex problems in natural language processing, machine learning, and large-scale analytics to push the envelope of what product teams can learn from their customers.

Our conviction is shared by investors like Kleiner Perkins and Sequoia Capital, and by the product development teams we're proud to serve — including Canva, Notion, Samsung, and Loom. These are teams that treat customer feedback as a competitive advantage, and we help them act on it.

We love working with folks who are resourceful, thrive in ambiguity, and display a strong sense of ownership.

Read more about our team, core values, and operating principles — [here](https://www.enterpret.com/about-us).

## What You'll Do

- Own the top of the funnel for our global markets — researching target accounts, identifying the product and CX leaders who feel the pain we solve, and opening conversations that turn into pipeline.
- Craft sharp, personalized outbound across email, LinkedIn, and phone — messaging that earns a reply because it speaks to a real problem, not a template.
- Run thoughtful discovery on early calls to understand a prospect's world, qualify fit, and set up Account Executives with the context they need to win.
- Partner closely with Sales, Marketing, Business Operations, Product and the leadership team to test new segments, sharpen positioning, and feed what you learn on the front lines back into our go-to-market motion.
- Become a genuine expert on the customer intelligence category — the market, our customers like Canva and Notion, and the competitive landscape — so every conversation carries weight.
- Continuously raise the bar on your own craft: experiment with new sequences, channels, and plays, and share what works with the team.

What It Takes

- 1–4 years in a sales development, business development, or outbound sales role, ideally selling B2B SaaS.
- A track record of consistently hitting or beating pipeline and meeting targets — you can point to numbers, not just activity.
- Experience selling into global markets, with the written and verbal communication to hold your own with product and CX leaders in those regions.
- Strong research instincts and genuine curiosity — you dig into an account before you reach out, and your outreach shows it.
- Comfort with ambiguity and change — you've worked somewhere fast-moving and know how to build process where none exists.
- A track record of collaborating across Sales and Marketing, and a habit of sharing what you learn rather than hoarding it.
- Fluency with modern sales tooling (CRM, sequencing, prospecting, and enrichment tools) and the willingness to fold AI into how you work.

Why Enterpret?

- High Impact: Build the top of the funnel at an early-stage startup where every conversation you open shapes our growth.
- Ownership: End-to-end responsibility for your accounts, your outreach, and your pipeline.
- Complex Challenges: Sell a genuinely differentiated product in the emerging customer intelligence category to sophisticated product teams.
- Growth: There's a clear promotion path to Account Executive if you're successful — but beyond that, you'll have the opportunity to support Enterpret's growth as an SDR Manager, a Customer Success Manager, or wherever you believe you can make the most impact.
- Culture: Open, collaborative, and values-driven environment with autonomy.
- Benefits: Competitive salary, equity, hybrid work setup, premium healthcare, and more.

## What We Value

At Enterpret, we operate with a deep sense of ownership — we play for the team and do what it takes to win together. We care personally for our teammates while pushing each other with honest, actionable feedback. Above all, we approach everything with humility and a drive to keep learning and getting better.

## Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.

## About Enterpret

## Company Overview
- **One-liner**: Enterpret provides an AI-powered customer intelligence platform that connects support, sales, and market signals into structured context for teams and AI workflows to drive retention and revenue.
- **Entity Type**: Private (Series A – $20.8M raised in December 2024)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Arnav S. (Co-founder & CTO)

## Core Business
- **Primary industry**: Customer Intelligence / AI-powered analytics
- **Target customers**: B2B – product, customer experience, support, operations, and go-to-market teams at high-velocity product organizations (e.g., Notion, Perplexity, Strava)
- **Mission or purpose**: Help companies build better products by uncovering insights from customer feedback, and create a world where every customer voice matters.

## Products & Services
- **[Customer Intelligence Platform](https://www.enterpret.com/)**: A full-stack SaaS platform that ingests and structures feedback from support tickets, sales calls, surveys, reviews, social conversations, community discussions, CRM data, and product usage signals. Features include Adaptive Taxonomy, Context Graph, Support Intelligence, Sales Intelligence, and Market Intelligence.
- **[Enterpret MCP](https://www.enterpret.com/)**: Model Context Protocol (MCP) integrations allowing teams to query and act on customer context from AI tools like Claude and ChatGPT, and create tickets, alerts, and workflows directly from findings.
- **Integrations**: Native connections to Slack, Jira, Linear, Salesforce, and other internal tools; also supports AI workflow triggers and automation.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding raised – **$25.1M** (Seed $4.3M in March 2022, led by Kleiner Perkins; Series A $20.8M in December 2024, led by Canaan Partners)
- **Notable Investors/Partners**: Canaan Partners (lead Series A), Kleiner Perkins, Sequoia Capital; customers include Notion, Perplexity, Strava, The Farmer’s Dog, Loom, Cameo.
- **Growth Signals**: Headcount grew 28.6% YoY to 63 employees; active hiring across engineering and GTM roles; strong brand adoption among high-profile product teams.

## Competitive Advantages
- **Adaptive Taxonomy**: Feedback categories evolve with product language, so insights remain consistent over time without manual re-tagging.
- **Context Graph**: Every signal is tied to customer segments, LTV, lifecycle stage, usage area, and business outcomes (churn, NPS, CSAT, expansion).
- **Outcome Measurement**: Tracks whether product decisions actually worked (e.g., reduction in ticket volume, improvement in sentiment, changes in retention) – closing the feedback loop.
- **AI-First Integration**: Deep compatibility with MCP and major AI tools (Claude, ChatGPT) enables teams to embed customer intelligence directly into existing workflows and agent systems.

## Strategic Focus
- Expand "customer intelligence infrastructure" to power AI workflows and agents across enterprises.
- Continue deepening integrations with productivity and CRM platforms (Jira, Linear, Slack, Salesforce).
- Scale go-to-market with dedicated commercial and enterprise account executives (hiring in NYC).
- Enhance the platform’s ability to measure revenue impact of product decisions (churn prevention, expansion attribution).

## Why Work Here
- **Culture**: Values-driven environment emphasizing ownership, direct feedback, humble growth mindset, solving customer pain, and fast-paced yet detail-oriented execution.
- **Work Policy**: Hybrid/office options – headquarters in San Francisco, offices in New York City (hybrid) and Bengaluru, India (in-office). Some roles (e.g., Enterprise Account Executive) offer remote/hybrid flexibility.
- **Engineering & Perks**: Tackle complex challenges in NLP, serverless computing, and frontend analytics. Backed by top-tier VCs (Kleiner Perkins, Sequoia, Canaan). Opportunities to see direct impact on customer churn, retention, and roadmap decisions. Small, tight-knit team with strong alumni backgrounds from Google, Amazon, Uber, Rubrik, and Scale AI.

## Sources
1. [enterpret.com](https://www.enterpret.com/careers) – Careers page
2. [enterpret.com](https://www.enterpret.com/) – Main product page
3. [boards.greenhouse.io](https://boards.greenhouse.io/enterpret) – Job listings
4. [linkedin.com](https://www.linkedin.com/company/enterpret) – Company LinkedIn profile
5. [builtin.com](https://builtin.com/company/enterpret) – Company profile on Built In

## Other roles at Enterpret

- [Forward Deployed Engineering Lead](https://feeny.ai/job/forward-deployed-engineering-lead-enterpret-new-york-hep0rm6psbe3) — New York, NY
- [Member of Technical Staff, Platform](https://feeny.ai/job/member-of-technical-staff-platform-enterpret-bengaluru-v36kpxexksnm) — Bengaluru, India
- [Staff Software Engineer, Platform](https://feeny.ai/job/staff-software-engineer-platform-enterpret-bengaluru-fwp9tbh5b1t7) — Bengaluru, India
- [Member of Technical Staff, Core Product](https://feeny.ai/job/member-of-technical-staff-core-product-enterpret-bengaluru-dvbtdv05frfg) — Bengaluru, India
- [Senior Product Manager, Integration Ecosystem](https://feeny.ai/job/senior-product-manager-integration-ecosystem-enterpret-bengaluru-e6ahxw3rg70d) — Bengaluru, India
- [Executive Assistant & Office Manager](https://feeny.ai/job/executive-assistant-office-manager-enterpret-new-york-mm3tpxp5dz3c) — New York, NY
- [Strategic Account Director](https://feeny.ai/job/strategic-account-director-enterpret-new-york-bf42350m8yvv) — New York, NY
- [Strategic Customer Success Manager](https://feeny.ai/job/strategic-customer-success-manager-enterpret-new-york-jm35m5v4fkdq) — New York, NY
- [Business Development Representative](https://feeny.ai/job/business-development-representative-enterpret-bengaluru-kdrdnny6wk6j) — Bengaluru, India
- [Principal Engineer, Core Product](https://feeny.ai/job/principal-engineer-core-product-enterpret-bengaluru-02rk5wd2ywgz) — Bengaluru, India