---
title: 'Business Development Representative at Heidi'
canonical: 'https://feeny.ai/job/business-development-representative-heidi-new-york-yq5khztq0s1a'
type: 'job'
last_seen: '2026-09-07'
---

# Business Development Representative at Heidi

- **Company:** [Heidi](https://feeny.ai/companies/heidi)
- **Location:** New York, NY
- **Compensation:** $70k–$80k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-06
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/heidihealth.com.au/de1bc3e8-ac43-4df6-b7bb-ed0376000084/application

**Skills:** Outbound Sales, Account Research, Territory Management, CRM, Healthcare Industry Knowledge, SaaS Sales Experience

> The Business Development Representative will drive growth by executing disciplined outbound strategies to acquire new medical practices and health system accounts. This role involves deep research, territory management, and collaborating with senior sales teams to book high-quality meetings and deliver clean handoffs.

## Job description

## WHO WE ARE

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

## WHAT YOU’LL DO

- Create opportunity through disciplined, creative outbound across calls, email, social, and product-led signals
- Break into high-value medical practices, health systems, and executive stakeholders who have never heard of Heidi
- Research target accounts deeply to understand workflows, incentives, and hidden pain points
- Deconstruct complex clinical and operational processes to surface value others miss
- Own a defined territory and build a repeatable outbound engine that scales over time with Senior Salespeople
- Book high-quality meetings and deliver clean, thoughtful handoffs to Senior Salespeople
- Continuously test messaging, targeting, and sequencing to out-hustle incumbents and outperform the market

## WHAT WE’RE LOOKING FOR

- Priority one is a hard worker. Someone who takes personal responsibility for outcomes and consistently outworks their peers
- Intellectually sharp, coachable, and relentlessly driven to improve
- Comfortable being uncomfortable and earning wins the hard way
- Motivated by ownership, leverage, and long-term upside rather than short-term comfort
- Clear communicator who can earn attention and credibility in cold conversations
- Sales experience is preferred, of any kind. We care less about where you sold and more about what selling taught you

## OTHER THINGS TO KNOW

- This is an in-person role based out of our New York office
- Experience in healthcare or SaaS is helpful but not required
- Attitude, work ethic, and learning velocity matter more than years on a resume
- No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow

## THE WAY WE WORK

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

1. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

1. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

1. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us 🚀?

- In office to collaborate with like-minded professionals
- Healthcare, Dental, Vision benefit options
- 401k with 3% match
- Personal development budget of $500 per annum
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
- The opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

## About Heidi

## Company Overview
- **One-liner**: Heidi builds an AI Care Partner that automates clinical documentation, provides evidence-based decision support, and streamlines patient communication for healthcare providers.
- **Entity Type**: Private (Series B)
- **Headquarters**: Melbourne, Australia
- **Founded**: 2019 (some sources list 2010, but funding history supports 2019)
- **Founders**: Yu Liu (Co‑Founder & CEO), Waleed Mussa (Co‑Founder & CFO), and an unnamed Co‑Founder & CTO

## Core Business
- Primary industry: Healthcare AI / Medical Software
- Target customers: Clinicians, hospitals, and healthcare networks (B2B, SMB to Enterprise)
- Mission: Expand clinical capacity by supporting every stage of care delivery, letting clinicians focus on patients rather than paperwork.

## Products & Services
- **[AI Scribe]**: Transcribes patient visits and auto‑generates clinical notes, codes, and follow‑up tasks. Supports custom templates and multi‑specialty workflows. (SaaS)
- **[Evidence]**: Provides clinicians with instant access to trusted medical research at the point of care. (SaaS)
- **[Comms]**: Enables healthcare teams to coordinate patient communications, referrals, and follow‑ups. (SaaS)

## Market Standing
- **Valuation**: Not disclosed (last known funding: $96.6M USD total raised)
- **Key Metric**: 2.5M+ patient interactions powered every week; 47M hours saved since launch
- **Notable Investors**: Point72 Private Investments, Blackbird Ventures, Headline, Latitude (Phoenix Court), Possible Ventures, Archangel
- **Growth Signals**: 500+ employees (up ~257% YoY per LinkedIn), offices in 8 cities across AU, US, UK, Canada & Singapore, used in 190 countries and 110 languages

## Competitive Advantages
- Goes beyond transcription: personalizes notes, generates any healthcare document, enables real‑time team collaboration on shared sessions.
- Enterprise‑grade compliance: HIPAA, NHS requirements, GDPR, SOC 2 Type II, ISO 27001, ISO 42001, Cyber Essentials Plus, Australian Privacy Principles.
- Works across all specialties (primary care, neurology, OBGYN, etc.) and scales from solo practitioners to large hospital networks.

## Strategic Focus
- Building for the next decade of healthcare: iterating fast (“ship small, iterate constantly”) while maintaining clinical accuracy and security.
- Expanding clinical capacity through AI that handles both documentation and communication, freeing clinicians to spend more time with patients.

## Why Work Here
- **Culture**: “Move fast, fix faster” and “Live forever” – a bias toward progress over perfection, with a strong emphasis on continuous learning and ownership.
- **Hybrid work**: Flexible hybrid model with offices in Melbourne, Sydney, Brisbane, New York, San Francisco, London, Toronto, and Singapore. Work from anywhere up to 1 month per year.
- **Benefits**: 26 weeks paid parental leave (primary carer) / 18 weeks (secondary carer), IVF/fertility support, 10 days clinical leave for accreditation, $1,000/year learning budget, $500 home office setup, health & wellness stipend, team engagement budget.
- **Engineering culture**: Practical live challenges in interviews, real‑world problem solving, and mentorship from leaders who have scaled products used by millions.

## Sources
1. [Heidi Careers](https://www.heidihealth.com/careers)
2. [Heidi Jobs on Ashby](https://jobs.ashbyhq.com/heidihealth.com.au)
3. [Heidi Main Website](https://www.heidihealth.com/)
4. [Heidi Health LinkedIn](https://au.linkedin.com/company/heidihealth)
5. [Heidi LinkedIn](https://au.linkedin.com/company/heidi)

## Other roles at Heidi

- [Account Executive (Enterprise)](https://feeny.ai/job/account-executive-enterprise-heidi-brisbane-hepr661xmr6b) — Brisbane, Australia
- [Accounts Receivable Specialist](https://feeny.ai/job/accounts-receivable-specialist-heidi-makati-bj26v334pf3v) — Makati, Philippines
- [Clinical Form Specialist](https://feeny.ai/job/clinical-form-specialist-heidi-makati-x7a6w0n1xsk2) — Makati, Philippines
- [Finance Manager](https://feeny.ai/job/finance-manager-heidi-london-p5ds43w243mm) — London, United Kingdom
- [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-heidi-singapore-qfq42d9d8cy4) — Singapore
- [Global Communications Ops Manager](https://feeny.ai/job/global-communications-ops-manager-heidi-sydney-g9g1dmsd9gte) — Sydney, Australia
- [Product Operations](https://feeny.ai/job/product-operations-heidi-sydney-ya4jrdb4wmvj) — Sydney, Australia
- [Automation & Lifecycle Specialist](https://feeny.ai/job/automation-lifecycle-specialist-heidi-sydney-xctsvxp0n5dk) — Sydney, Australia
- [Partnerships Associate](https://feeny.ai/job/partnerships-associate-heidi-london-7wb60tfb2dqr) — London, United Kingdom
- [Principal Platform Engineer - London](https://feeny.ai/job/principal-platform-engineer-london-heidi-london-bfnanhga2bg9) — London, United Kingdom