---
title: 'Business Development Representative (Mid-Market) at ComputerCare'
canonical: 'https://feeny.ai/job/business-development-representative-mid-market-computercare-remote-34krf9g2r5f2'
type: 'job'
last_seen: '2026-09-13'
---

# Business Development Representative (Mid-Market) at ComputerCare

- **Company:** ComputerCare
- **Location:** Remote
- **Compensation:** $65k–$75k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-24
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/computercare/72c1c45a-96fe-4a20-8a12-e6338f21cd75

## Job description

ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. We're the trusted partner that IT leaders turn to when technology can't afford to fail. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach. Whether it's managing complex device lifecycles for global teams or performing authorized repairs for Apple, Lenovo, HP and Dell devices, our work directly impacts how thousands of people stay productive every day. We never outsource our work because we believe in accountability, quality, and building lasting relationships—with our clients and as a team.

If you're passionate about technology, take pride in solving real problems, and want to be part of a company that values both technical excellence and the people behind it, ComputerCare is where you belong.

Come join us in our mission of being the Human Side of Hardware!

The Role:

You'll be the engine that fills our Account Executives' pipeline. Our sweet spot is clear: technology companies with 100–1,000 employees, Apple-heavy fleets, and distributed teams. Companies hiring fast enough that laptop logistics have become a real problem. Your job is to find them, start the conversation, and hand qualified opportunities to an AE.

This isn't a cold-start territory. Alongside net-new outbound (~80% of your time), you'll work a warm list of existing transactional customers — companies already paying us for repairs and provisioning à la carte — and convert them into conversations about our subscription ITAM program (~20%).

What You'll Do:

- Build targeted account lists from real buying signals: hiring velocity, new international offices, remote-first policies, Apple fleet indicators, IT leadership changes
- Run multi-channel outbound (email, phone, LinkedIn) to IT, Operations, and Procurement leaders
- Qualify inbound and existing-customer expansion interest against our ideal customer profile
- Book and confirm discovery meetings, and hand off context-rich, sales-accepted opportunities to Account Executives
- Partner with AEs on account strategy for high-priority targets, including multi-entity and international expansion plays
- Keep NetSuite/CRM data clean: activity, account intelligence, and pipeline stage integrity
- Hit and exceed a monthly quota of sales-accepted opportunities

What We're Looking For:

- 1–3 years in an SDR/BDR role with an outbound focus, ideally selling to IT or Operations buyers (managed services, device management, IT services, SaaS infrastructure)

- Comfort talking credibly about the device lifecycle — MDM, zero-touch deployment, refresh cycles, data sanitization — or the aptitude to get there fast

- A researcher's instinct: you'd rather send 30 sharp, signal-based messages than 300 generic ones

- Coachability, resilience, and clean written communication

- Experience with CRM and sales engagement tooling (NetSuite, Hubspot, LinkedIn Sales Navigator a plus)

- Bonus: familiarity with the Apple enterprise ecosystem (Jamf, Kandji, ABM/DEP)

Perks and Benefits:

- Comprehensive Medical, Dental, and Vision plans to keep you feeling your best
- 401(k) with employer match—because your future matters
- Company-paid Life Insurance, plus HSA & FSA options
- Employee Assistance Program (EAP) for real support when you need it
- Adoption Assistance to help grow your family
- Commuter Benefits for an easier ride
- Free Coursera Professional Certifications to level up your skills
- Generous vacation & sick time, plus paid time off to give back to your community

If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in ComputerCare’s mission, core values and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

At ComputerCare, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders.

ComputerCare is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

## About ComputerCare

## Company Overview
- **One-liner**: ComputerCare provides IT Asset Management (ITAM) and certified hardware repair services that help businesses manage, deploy, and support devices across traditional, remote, and hybrid work environments.
- **Entity Type**: Private (Woman-Owned, WBENC-certified)
- **Headquarters**: Burlingame, California, United States (with an additional office in Santa Clara, CA)
- **Founded**: 2004
- **Founders**: Not publicly disclosed; current CEO is Georgia Rittenberg

## Core Business
- **Primary industry**: IT Services and IT Consulting; IT Asset Management (ITAM); Hardware Repair & Logistics
- **Target customers**: B2B – IT Directors and Managers at organizations of all sizes, from SMB to enterprise
- **Mission/purpose**: "The Human Side of Hardware" – delivering personalized, technology-enabled support with empathy, curiosity, initiative, and accountability

## Products & Services
- **IT Asset Management (ITAM)**: Full lifecycle management including procurement, deployment, live inventory tracking, onboarding/offboarding, and secure end-of-life disposal.
- **Authorized Device Repairs**: Certified warranty and non-warranty repairs for Apple, Lenovo, HP, Dell, and other major manufacturers – all work performed in-house by certified technicians, never outsourced.
- **On-Site IT Support**: Proactive, customized services to maintain uptime and security at client locations.
- **Authorized Apple Reseller and Service Provider**: Genuine Apple products with certified support throughout the device lifecycle.
- **IT Deployment Services**: End-to-end support for device setup, retrieval, break-fix swaps, and bulk storage.
- **Authorized Reseller Services**: Trusted procurement backed by repair and support expertise.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Annual revenue estimated at $10.5M (LinkedIn data); total employees ~93 (+14.8% YoY growth)
- **Notable Investors/Partners**: Authorized service provider for Apple, Lenovo, HP, Dell; WBENC-certified (Women’s Business Enterprise)
- **Growth Signals**: Headcount grew ~29 people over the past year; LinkedIn followers increased 41.4% yearly; workforce distributed across 6 countries (US, Ireland, India, Italy, Singapore); expanding ITAM and repair capabilities

## Competitive Advantages
- **In-house, never outsourced repairs** – all work performed by certified technicians, ensuring quality, data security, and faster turnaround.
- **“Human Side of Hardware”** culture – emphasizes empathy and personalized interactions over purely transactional service.
- **Woman-owned certification** (WBENC) – differentiator for clients seeking diverse suppliers.
- **Authorized by major OEMs** (Apple, Lenovo, HP, Dell) – genuine parts and certified processes.
- **Full lifecycle ITAM** – from procurement to secure disposal, reducing operational overhead for clients.

## Strategic Focus
- Scaling IT Asset Management and support solutions for hybrid and remote work environments.
- Deepening partnerships with major hardware manufacturers and expanding authorized service capabilities.
- Investing in technology (user-friendly portal for real-time inventory tracking, service requests, and reporting) to improve client self-service and transparency.
- Growing headcount and geographic reach to support a global client base.

## Why Work Here
- **Compensation**: Base compensation is triple the US minimum wage; competitive pay (e.g., IT Asset Management Coordinator at $23/hr, In-House Operations Supervisor $75k–$85k/year).
- **Family & Childcare Benefits**: Adoption assistance, family medical leave, dental insurance.
- **Career Development**: Customized development tracks, promotion policies, job training.
- **Work Environment**: Employees work from physical offices (Santa Clara, CA). Culture described as “great environment” with a focus on work-life balance (rated 3.5/5 on work-life from employee reviews).
- **Culture**: Emphasizes empathy, curiosity, initiative, and accountability; woman-owned and committed to equitable partnerships.
- **Employee Rating**: 3.2/5.0 (61 reviews) on LinkedIn – strengths in work-life balance and compensation, with room for improvement in career advancement and culture consistency.

## Sources
1. [ComputerCare About Page](https://computercare.net/about/)
2. [ComputerCare Careers Page](https://computercare.net/careers/)
3. [LinkedIn Company Page](https://linkedin.com/company/computercare)
4. [Built In Company Profile](https://builtin.com/company/computercare)
5. [Indeed Company Reviews](https://www.indeed.com/cmp/Computercare)

## Other roles at ComputerCare

- [Technical Operations Supervisor](https://feeny.ai/job/technical-operations-supervisor-computercare-newark-xgvx53zfs3fc) — Newark, CA
- [Technical Services Supervisor](https://feeny.ai/job/technical-services-supervisor-computercare-newark-7947cfgav2j1) — Newark, CA