---
title: 'Business Development Representative at Panoptyc'
canonical: 'https://feeny.ai/job/business-development-representative-panoptyc-united-states-j12vvdk9y4fq'
type: 'job'
last_seen: '2026-11-10'
---

# Business Development Representative at Panoptyc

- **Company:** Panoptyc
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.ashbyhq.com/Panoptyc/01c0b84d-b388-4d11-badd-743eebdf68d5

## Job description

Business Development Representative (BDR) Remote (availability to travel required) Team: Sales (Growth)

## About Panoptyc

At Panoptyc, we’re on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 25,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we’re excited to invite top talent to join us in reshaping the future of retail security.

## About the Role

We’re hiring a Business Development Representative to drive outbound growth in grocery and convenience retail. This is not an inbound role. You’ll find the right people at independent grocers, regional chains and c-store operators, start the conversation, and book qualified meetings for the team. You’ll own the top of the funnel:

- Outbound prospecting by phone, email and LinkedIn
- Qualifying prospects and booking meetings for AEs
- Keeping our CRM clean, current and reliable

You need to be hungry, resilient and organized. We value grit and the ability to adjust quickly based on what you hear from the market.

## What You’ll Own

Outbound Prospecting

- Run high-volume daily outreach across calls, email and LinkedIn
- Research and build target lists of grocery stores, supermarket chains and convenience retailers
- Reach the people who make the call: store owners, operators, directors of operations and loss prevention leaders
- Personalize outreach without letting volume drop
- Test messaging and share what’s converting

Meeting Setting and Handoff

- Run short qualifying conversations to confirm fit, pain and decision-making authority
- Book meetings for AEs and hand them off with clear notes and context
- Follow up consistently so booked meetings actually happen

CRM Hygiene

- Log every call, email and touchpoint in HubSpot
- Keep contacts, companies, deals and next steps accurate and up to date
- Use your data to plan your day and prioritize your list

Market Feedback

- Share what you’re hearing from prospects to help sharpen our ICP and messaging
- Flag competitor mentions and objection patterns to Sales and Marketing

What “Great” Looks Like in This Role We hire great. In this role, that means:

- You treat every “no” as a step closer to a “yes”
- You handle objections directly and calmly
- Your calendar and your HubSpot are always in order
- You understand why grocery and c-store owners care about theft, not just what the script says
- You show urgency, ownership and a competitive drive to hit your numbers
- You're coachable.

## Requirements

## Experience

- 2 to 4 years in Sales Development, Business Development or outbound sales (SaaS preferred)
- A track record of hitting or beating activity and meeting targets
- Strong HubSpot experience
- Availability to travel about 3 times a year for US conferences and on-site client visits

Sales Muscle

- Comfortable making around 150 cold calls a day
- Clear, concise writing; your emails get to the point and ask for the next step
- Handles rejection professionally and stays motivated

Systematic and Data-Driven

- Organized approach to list building and follow-up
- Familiar with sales tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo or Outreach/Salesloft
- Uses data to decide who to call first

Core Competencies

- High Hunger: competitive, must-win energy
- Strong Urgency: you don’t wait for leads to come to you
- Systematic Thinking: you follow a process to maximize output
- Opinionated: you look for the truth in prospect feedback and speak up about what’s working

## Nice to Have

- Experience selling into US grocery or convenience retail
- Background in retail tech, physical security or loss prevention
- Experience at a high-growth startup

## About Panoptyc

## Company Overview
- **One-liner**: Panoptyc provides an AI-powered surveillance platform that helps grocers, retailers, and micro market operators detect and prevent theft in real time.
- **Entity Type**: Private (Series stage not publicly disclosed)
- **Headquarters**: Birmingham, Michigan, USA
- **Founded**: 2019
- **Founders**: Mac Bolak

## Core Business
- Primary industry/industries: Retail loss prevention, AI security, Computer Vision
- Target customers: B2B — grocers, convenience stores, micro market operators, dining facilities, and major retailers
- Mission or purpose statement: "Protect what matters" — using AI to eliminate retail shrink

## Products & Services
- **Panoptyc AI Platform**: A computer vision and machine learning system that detects suspicious behavior at self-checkout, cashier lanes, and back-of-house areas. It provides real-time alerts and video evidence, catching over 400,000 thefts per year. The platform anonymizes individuals for privacy while focusing on behavioral anomalies.
- **Free Shrink Audit**: A consultative service where Panoptyc’s loss prevention experts analyze a retailer’s current shrinkage data to identify the source of losses and recommend tailored solutions.
- **Custom ROI Calculator**: A tool provided during the sales process to help potential customers estimate savings based on their specific store profile.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Protects over 20,000 retail locations across the United States; catches over 400,000 retail thefts per year.
- **Notable Investors/Partners**: Not publicly disclosed; founder Mac Bolak was initially approached by an investor who saw parallels between his sports AI technology and retail theft detection.
- **Growth Signals**: The company reports an average 30% shrink reduction within 6 months for its customers. It has expanded from back-of-house (employee break rooms, cafeterias) to front-of-house (self-checkout, shoplifting prevention). Its stated goal is to scale to protect 1 million retail locations worldwide.

## Competitive Advantages
- **Proven AI Moat**: Panoptyc’s technology originated from action-detection algorithms originally built for analyzing basketball games — a unique foundation that translates directly to detecting theft events (e.g., under-ringing, walkouts, cancellations).
- **Privacy by Design**: The system uses advanced anonymization techniques to protect individual privacy while still catching theft, an important differentiator in employee-monitoring contexts.
- **Deep Integration**: Seamlessly works with existing point-of-sale systems and camera infrastructure, lowering the barrier to adoption.
- **Real-Time & Post-Incident Capabilities**: Evolved from after-the-fact review to real-time theft detection, allowing instant prevention rather than just documentation.

## Strategic Focus
- **Real-Time Theft Detection**: Moving from post-incident analysis to instant prevention across the entire retail environment.
- **Front-of-House Expansion**: Extending from back-of-house (employee areas) to self-checkout, shoplifting, and overall customer-facing theft prevention.
- **Scale to 1 Million Locations**: Ambitious global expansion plan, driven by strategic partnerships and continuous AI innovation.
- **Retail Security Shield**: Creating a comprehensive solution that covers the full retail environment — from employee break rooms to customer-facing areas.

## Why Work Here
- **Mission-Driven Impact**: Employees work on technology that directly reduces retail theft and helps businesses recover millions in losses.
- **Culture of Ownership**: The team values urgency, accountability, and practical, scalable solutions — described as "moving quickly and taking ownership."
- **Remote-Friendly**: While the HQ is in Birmingham, Michigan, the company supports remote work across the United States, with some roles listed as fully remote (e.g., Lead Embedded Systems Engineer, Business Development Representative).
- **Growth Trajectory**: With 20,000+ locations protected and a target of 1 million, the company is in a high-growth phase, offering career acceleration opportunities.
- **Real-World AI Application**: Engineers and product people get to work on cutting-edge computer vision and machine learning challenges with a clear, measurable impact on the physical world.

## Sources
1. [panoptyc.com](https://panoptyc.com/about-us/)
2. [panoptyc.com](https://panoptyc.com/)
3. [panoptyc.com](https://panoptyc.com/careers/)
4. [builtin.com](https://builtin.com/company/panoptyc)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/panoptyc)

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