---
title: 'Business Intelligence Data Analyst at Solutions by Text'
canonical: 'https://feeny.ai/job/business-intelligence-data-analyst-solutions-by-text-remote-ar3sv2ek8xt1'
type: 'job'
last_seen: '2026-09-23'
---

# Business Intelligence Data Analyst at Solutions by Text

- **Company:** Solutions by Text
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-09-23
- **Apply:** https://solutionsbytext.com/careers-apply/?gh_jid=6206206004

## Job description

## Overview

This role is part of the Business Intelligence team, a centralized function supporting the broader organization through data-driven insights and analysis. The position carries meaningful ownership and accountability, reports to the Manager of Business Intelligence, and is responsible for delivering decision-grade reporting, partnering with stakeholders on KPIs and analytical solutions, improving data quality in collaboration with Data Engineering, and leading self-service BI communications and training.

## Key Responsibilities

- Design, develop, and maintain Power BI dashboards and data models supporting business functions
- Partner with business stakeholders to gather requirements, define KPIs, and translate them into actionable reporting solutions
- Ensure data accuracy and consistency by validating source data, monitoring report outputs, and documenting assumptions and definitions
- Collaborate with Data Engineering to define analytical requirements and contribute to the design of optimized data models and transformation logic
- Support self-service BI users through communications, collateral, and training materials
- Document KPI definitions, data lineage, and reporting assumptions to support consistency and self-service analytics
- Identify opportunities to automate manual reporting processes and improve refresh reliability

Required Skills and Qualifications

- Experience in business intelligence, analytics, or data roles
- Proficiency in SQL, including techniques such as CTEs and window functions for dataset manipulation
- Familiarity with dimensional data modeling and data warehouse concepts
- Proficiency in Power BI (DAX, data modeling, Power Query, and dashboard design) or other visualization tooling
- Excellent ownership, problem-solving, communication, and time management skills with the ability to work independently on multiple projects
- Experience collaborating across technical and business teams; ability to translate analytical findings into business insights

## Preferred Skills and Qualifications

- Experience with SMS/Text Servicing or CPaaS platforms is a plus
- Experience with Payments Services is a plus
- Experience working with CRM and marketing automation data sources (e.g., Salesforce, HubSpot)

General Duties and Expectations

- Adhere to the Company's Code of Conduct/Ethics
- Create and maintain effective working relationships with other Company employees
- Ability to multi-task, prioritize, and manage time effectively
- Project a professional and appropriate Company image in all dealings with clients, vendors, business partners, and visitors
- Ensure security of information in all matters pertaining to company, client, and consumer information
- Contribute to the professional culture within the office and the company overall

## About Solutions by Text

Solutions by Text (SBT) was founded with the mission to deliver impactful conversational messaging and convenient payment solutions. Built on wireless carriervindustry best practices, SBT is the only compliance-first provider of enterprise texting solutions in the market. More than 1,400 consumer finance organizations, including leading brands in auto finance, banking and lending, trust SBT to ensure convenient, effective, and compliant relationships with their millions of consumers. SBT is headquartered in Princeton, NJ with remote teams and offices throughout the United States.

Game-changing Technology Built for Growth

Solutions By Text (SBT) is changing the way highly regulated businesses engage, interact and transact with customers via their mobile devices. Since adding its first customer, SBT has quickly become the leading text provider to consumer finance companies and various other regulated industries. Recognized as part of the Inc. 5000 fastest growing companies as well as Best Places to Work, SBT continues to evolve and expand through the addition of great employees who desire an exciting, collaborative culture.

Solutions By Text is committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

## About Solutions by Text

## Company Overview
- **One-liner**: Solutions by Text (SBT) provides a compliance-first conversational commerce platform that enables consumer finance companies to engage, interact, and transact with their customers via text messaging.
- **Entity Type**: Private (Growth-stage; last raised $110M in May 2024)
- **Headquarters**: Dallas, Texas, United States
- **Founded**: 2008
- **Founders**: Danny Cantrell and Mike Cantrell

## Core Business
- **Primary industry/industries**: Financial Technology (FinTech), Conversational Commerce, Consumer Finance, Payments
- **Target customers**: B2B – Auto finance companies, banks and credit unions, non-bank lenders, debt collection agencies, and other consumer finance businesses
- **Mission or purpose statement**: "We are here to serve and empower businesses to engage, interact, and transact with their customers in real time." [solutionsbytext.com](https://solutionsbytext.com/about/)

## Products & Services
- **FinText™ Platform**: A compliance-first conversational commerce platform that integrates SMS, MMS, and RCS messaging with embedded payments. Allows consumers to pay bills, apply for loans, and manage accounts directly via text.
- **Bill Payment & Collections**: Enables businesses to send payment reminders, past-due notices, and collect payments via text, reducing delinquencies and improving recovery rates.
- **Accounts Receivable Management**: Streamlines case resolution and real-time communication for accounts receivable teams.
- **Originations**: Improves loan application completion by delivering timely notifications and collecting necessary information via text, increasing loan volume and speed to funding.
- **Servicing**: Provides account updates and real-time support to customers through text.
- **Marketing**: Allows businesses to send relevant, compliant account updates and promotional messages to drive engagement and retention.
- **Salesforce Integration**: A new feature that connects compliant SMS, MMS, and RCS directly into Salesforce Marketing Cloud journeys. [solutionsbytext.com](https://solutionsbytext.com/)

## Market Standing
- **Valuation/Total Funding**: Not disclosed. Total funding is $145M across two rounds: a $35M growth round from Edison Partners (Nov 2021) and a $110M round co-led by StepStone Group and Edison Partners with a lending facility from Stifel Venture Bank (May 2024). [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)
- **Key Metric**: Annual Revenue of approximately $80M (LinkedIn estimate). The company is EBITDA positive and working toward profitability. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)
- **Notable Investors/Partners**: Edison Partners, StepStone Group, Stifel Venture Bank. Key customers include Best Egg, eBay, US Bank, and a top 15 auto loan provider. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)
- **Growth Signals**: Messaging volume grew from ~20 million messages/month to 150-200 million messages/month. In 2023 alone, messaging volume increased 95% from the prior year. Revenue has grown "more than 3x" since the 2021 raise. Headcount has grown 26% YoY to 153 employees. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)

## Competitive Advantages
- **Compliance Moat**: Deep expertise in navigating strict regulatory and carrier compliance requirements for financial services texting. 60% of new customers were not using text messaging previously due to fear of compliance violations. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)
- **Embedded Payments**: A pioneer of "FinText™," allowing consumers to make payments directly through text responses (e.g., "Pay Now"), creating a seamless transaction experience.
- **High Engagement**: Leverages the fact that 98% of text messages are opened and read in under 5 minutes, compared to much lower email open rates.
- **Proven ROI**: Customers report up to 400% ROI, a 97% reduction in time to revenue, and a 20% reduction in broken promise-to-pays. [solutionsbytext.com](https://solutionsbytext.com/)

## Strategic Focus
- **Product Development**: Using the $110M raise to accelerate product roadmap, enhance AI offerings, and pursue acquisitions. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)
- **AI Innovation**: Exploring AI for self-negotiation of debt, where consumers can "self cure" their debt or set up payment plans driven by AI business rules. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)
- **Payments Expansion**: Deepening the embedded payments offering as a core growth driver.
- **Transition to SaaS**: Has successfully transitioned from a consumption-based model to a subscription model, with SaaS comprising about 90% of business. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)

## Why Work Here
- **Culture**: Values include being "pioneers," "allies," and pursuing "excellence." The company emphasizes building long-term relationships and driving success for customers and colleagues. [solutionsbytext.com](https://solutionsbytext.com/about/careers/)
- **Remote-First**: Offers a remote-first work environment with a home office equipment stipend. [solutionsbytext.com](https://solutionsbytext.com/about/careers/)
- **Benefits & Perks**: Competitive compensation, medical/dental/vision coverage, 401(k) match, and generous PTO. [solutionsbytext.com](https://solutionsbytext.com/about/careers/)
- **Employee Ratings**: 4.3/5.0 on LinkedIn (25 reviews), with high marks for Work-Life Balance (4.4) and Culture (4.2). Compensation scores lower at 3.9. [linkedin.com](https://www.linkedin.com/company/solutionsbytext)
- **Growth Trajectory**: High-growth environment (26% headcount growth YoY, revenue up 3x since 2021) with significant recent funding, offering opportunities for career advancement.
- **Global Team**: Operates across 5 countries (US, India, Portugal, UK, Turkey), with a diverse workforce. [linkedin.com](https://www.linkedin.com/company/solutionsbytext)

## Sources
1. [solutionsbytext.com](https://solutionsbytext.com/)
2. [solutionsbytext.com](https://solutionsbytext.com/about/)
3. [solutionsbytext.com](https://solutionsbytext.com/about/careers/)
4. [linkedin.com](https://www.linkedin.com/company/solutionsbytext)
5. [techcrunch.com](https://techcrunch.com/2024/05/29/bootstrapped-for-over-a-decade-this-dallas-company-just-secured-110m-to-help-people-pay-bills-by-text/)

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