---
title: 'Business Operations / Chief of Staff at Emergence Capital Partners'
canonical: 'https://feeny.ai/job/business-operations-chief-of-staff-emergence-capital-partners-san-francisco-qfngxhdbjzzk'
type: 'job'
last_seen: '2026-09-11'
---

# Business Operations / Chief of Staff at Emergence Capital Partners

- **Company:** Emergence Capital Partners
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Posted:** 2025-12-22
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/emergence-capital-partners/f6fa4379-10b8-4a27-b112-d48be5174953

## Job description

## About the Role

You'll be a force multiplier for the founding team – owning special projects, building operational infrastructure, and tackling whatever problems matter most to the business. This is a high-leverage role for someone who wants to learn every aspect of building a company. The scope is broad by design. In a given week, you might build a financial model for the board, analyze sales pipeline data, create a presentation for a key customer, streamline an internal process, or lead a strategic initiative. You'll work directly with founders on the company's most important priorities and develop a holistic understanding of how startups operate. This role is ideal for someone with a structured problem-solving background (consulting, banking, PE/VC) who wants to transition into operations at a high-growth startup, or for experienced operators who thrive on variety and impact. The best candidates are intellectually curious, extremely organized, and relentless about driving projects to completion.

## What You'll Do

- Drive strategic projects across functions: sales operations, finance, product, and go-to-market
- Build financial models, forecasts, and analyses to support business decisions and board discussions
- Create investor materials, board decks, and strategic presentations
- Design and implement internal processes, tools, and dashboards that improve operational efficiency
- Analyze data to surface insights, track KPIs, and inform company strategy
- Support fundraising processes including data room preparation, investor outreach, and diligence
- Manage cross-functional initiatives and ensure projects are completed on time and with quality
- Step in wherever needed, no task too small or too strategic

## Qualifications

- 4+ years of experience in consulting, investment banking, private equity, venture capital, or startup operations
- Exceptional analytical skills with advanced proficiency in Excel/Google Sheets and financial modeling
- Strong communication skills, ability to structure and present complex information clearly
- Experience creating executive-level presentations and materials
- Highly organized with ability to manage multiple projects and priorities simultaneously
- Self-directed with ability to identify important problems and drive them to completion without oversight
- Intellectual curiosity and willingness to dive deep into unfamiliar domains
- BA/BS required; MBA or other advanced degree is a plus but not required

## Nice to Have

- Previous experience at a high-growth startup in an operations, strategy, or chief of staff role
- Background in the same vertical as the company (fintech, healthtech, etc.)
- Experience with BI tools (Looker, Tableau, Metabase) or basic SQL for data analysis
- Familiarity with startup metrics, SaaS business models, and venture financing
- Experience supporting a fundraising process or M&A transaction
- Product or technical background that enables collaboration with engineering teams

## About Emergence Capital Partners

## Company Overview
- **One-liner**: Emergence Capital is a venture capital firm that partners with early-stage enterprise SaaS founders to build iconic cloud companies.
- **Entity Type**: Private (venture capital firm)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2003
- **Founders**: Jason Green, Brian Jacobs, Gordon Ritter

## Core Business
- Primary industry: Venture Capital (early-stage enterprise SaaS investment)
- Target customers: B2B enterprise technology startups (founders and management teams)
- Mission or purpose statement: “To help build the next generation of enterprise cloud companies that change the way the world works.” [emcap.com](https://www.emcap.com/thoughts/hiring-for-our-values)

## Products & Services
- **Venture Capital Funding**: Provides early-stage (Series A/B) capital to enterprise SaaS companies; typically invests in 5–7 new companies per year with a high-touch, low-volume approach. [emcap.com](https://www.emcap.com/)
- **Portfolio Support Services**: Offers go-to-market expertise, talent sourcing (via a dedicated job board), and strategic advice through the full company lifecycle. [emcap.com/about](https://www.emcap.com/about)
- **AI-Native Services (AINS) Playbook**: A framework and expertise for investing in “companies that sell outcomes rather than software” – a focus area as AI unlocks new business models. [emcap.com](https://www.emcap.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (VC firm valuation is not disclosed).
- **Key Metrics**: Over $9B in realized returns on less than $2.5B invested. Over 90% of early-stage investments successfully raised follow-on rounds and over 20% later surpassed $1B in valuation. [emcap.com](https://www.emcap.com/)
- **Notable Investors/Partners**: Founders/Partners include Gordon Ritter, Santi Subotovsky, Jake Saper, Kevin Spain, Yaz El-Baba, and others; the firm has zero partner turnover since founding. [emcap.com/team](https://www.emcap.com/team)
- **Growth Signals**: Raised sixth core fund (ECP VI) and Opportunity Fund I; crossed 100th investment; portfolio includes public companies like Zoom, Doximity, Blend, and notable acquisitions like Chorus and Openpath. [emcap.com](https://www.emcap.com/thoughts/hiring-for-our-values)

## Competitive Advantages
- **Hyper-focused thesis**: Concentrates exclusively on early-stage enterprise SaaS, allowing deep domain expertise and conviction.
- **Long-term, low-turnover partnership**: No partner has ever left the firm, providing consistent mentorship and support across company lifecycles.
- **Exceptional track record**: 1 in 10 early-stage investments have gone public, and 1 in 5 have reached unicorn status.
- **High-touch approach**: Partners make only one investment per year each, enabling deep diligence and hands-on founder support.

## Strategic Focus
- **Leading the AI transformation**: Actively investing in AI infrastructure, physical world AI, and AI-Native Services (AINS) as the next wave of enterprise business models.
- **Staying early and focused**: Maintaining a disciplined, thesis-driven investment strategy while scaling support for portfolio companies.
- **Expanding talent and resources**: Growing the internal team to sustain high-touch partnership and adding new capabilities (e.g., dedicated operating partners).

## Why Work Here
- **Culture of collaboration and long-term thinking**: The firm values “unanimous enthusiasm” on investments and emphasizes integrity, humility, and fairness.
- **Low turnover & internal growth**: Team members are developed into partner roles from within; no GP ever departs.
- **Impact on iconic companies**: Employees contribute to shaping the future of enterprise cloud alongside firms like Zoom, Salesforce, Veeva, and Gusto.
- **Work location**: Likely hybrid/office in San Francisco (not explicitly confirmed). [emcap.com/careers](https://jobs.ashbyhq.com/emergence-capital-partners)

## Sources
1. [Emergence Capital Website](https://www.emcap.com/)
2. [About Emergence Capital](https://www.emcap.com/about)
3. [Team Page](https://www.emcap.com/team)
4. [Hiring For Our Values Blog Post](https://www.emcap.com/thoughts/hiring-for-our-values)
5. [Emergence Capital Job Board](https://talent.emcap.com/jobs)

## Other roles at Emergence Capital Partners

- [Stay on our Radar](https://feeny.ai/job/stay-on-our-radar-emergence-capital-partners-san-francisco-nb6nwede590s) — San Francisco, CA
- [Founding GTM Lead](https://feeny.ai/job/founding-gtm-lead-emergence-capital-partners-san-francisco-81dnjeb3n441) — San Francisco, CA
- [Staff Software Engineer, Applied AI](https://feeny.ai/job/staff-software-engineer-applied-ai-emergence-capital-partners-san-francisco-cv3xt15gh6c2) — San Francisco, CA
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-emergence-capital-partners-san-francisco-2jm0tdsyqwdk) — San Francisco, CA
- [Founding Designer](https://feeny.ai/job/founding-designer-emergence-capital-partners-san-francisco-9vams4b8es74) — San Francisco, CA