---
title: 'Business Operations at Conversion'
canonical: 'https://feeny.ai/job/business-operations-conversion-san-francisco-0cz2qdtdp01g'
type: 'job'
last_seen: '2026-09-08'
---

# Business Operations at Conversion

- **Company:** Conversion
- **Location:** San Francisco, CA
- **Compensation:** $150k–$200k
- **Employment:** full-time
- **Posted:** 2026-05-13
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/conversion/eaceeb3b-0957-4f7f-9648-19bf43dc39ee

## Job description

## ABOUT US

Conversion is the agentic marketing automation platform for modern enterprises such as Plaid, ClickHouse, Webflow, and Productboard. Our platform lets growth teams run their entire go-to-market motion in one place, from acquisition through retention, with AI agents doing the work that legacy tools like Marketo, HubSpot, and Pardot can't.

We've raised $28M+ from Abstract Ventures, True Ventures, and HOF Capital. The team is based in San Francisco and includes engineers, designers, and operators from Airbnb, Palantir, Pinterest, IMC, Shopify, LinkedIn, and Microsoft.

## ABOUT THE ROLE

As the first BizOps hire, you'll own the operational backbone of Conversion. That means leading our business operations, owning company finances, and execution on the legal and administrative side. You'll work directly with the founders and touch nearly every part of the business.

This role is in-person 5 days/week in San Francisco.

## WHAT YOU'LL DO:

- Manage company finances, including understanding runway, tracking spend, and making the company more cost-efficient
- Handle legal and administrative operations: vendor contracts, office agreements, procurement paperwork, and new hire documentation
- Jump in on special projects that span marketing and sales that don't fit neatly into a job description, but are essential to how we scale

## QUALIFICATIONS

- Have 2-5 years of experience in business operations, finance, or chief of staff
- Bonus points: Worked at a high-growth startup
- Are energized by building from scratch: you'd rather create a process than inherit one
- Are a structured thinker who can break down ambiguous challenges, find practical solutions, and drive execution without waiting for direction
- Communicate clearly across very different stakeholders, from candidates to vendors to investors, and pride yourself on quickly earning trust
- Have strong analytical instincts and are comfortable working with financial data

## USEFUL LINKS

- Website: https://conversion.ai/ https://conversion.ai
- Learn more about our company culture here: https://conversion.ai/careers
- Read our Series A announcement here: https://techcrunch.com/ https://techcrunch.com/2025/07/30/how-2-uc-berkeley-dropouts-raised-28m-for-their-ai-marketing-automation-startup/

## About Conversion

## Company Overview
- **One-liner**: AI-native B2B marketing automation platform built to replace legacy tools like Marketo, Pardot, and HubSpot with agentic workflows and warehouse-native data.
- **Entity Type**: Private (Series A; $28M led by Abstract Ventures)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2021 (earliest known funding round)
- **Founders**: Neil Tewari (Co-Founder & CEO) and James Jiao (Co-Founder & CTO)

## Core Business
- **Primary industry/industries**: Marketing Automation Software (MarTech)
- **Target customers**: B2B marketing operations (MOps) teams at high-growth and enterprise companies
- **Mission or purpose statement**: “Marketers deserve better tools” – a modern platform that unifies CRM, warehouse, and product data to help teams ship campaigns in hours instead of weeks.

## Products & Services
- **Conversion Platform**: SaaS marketing automation platform with a flexible data model that connects Salesforce, Snowflake, BigQuery, etc. into a single context layer.
- **Conversion Agents**: AI agents that handle tickets, QA, reporting, and campaign builds on schedule, trigger, or on-demand – native to the platform.
- **Dynamic Email Studio**: Drag-and-drop builder with live CRM/warehouse fields, Liquid templating, and hyper-personalization.
- **Real-Time Workflows**: Visual workflow builder with branching, delays, and AI-powered actions that trigger in real time.
- **Segmentation & Query Engine**: Audience builder powered by CRM changes, product events, and enrichment data.
- **Reporting & Analytics**: Campaign performance tied to pipeline and revenue by persona, segment, and lifecycle stage.
- **Enterprise Features**: RBAC, SOC 2 Type II, GDPR compliance, SSO, bidirectional Salesforce sync with audit logs, A/B testing, forms & landing pages, campaign folders.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $32M (Series A $28M + earlier rounds); “nearly 8 figures in ARR” as of October 2025
- **Notable Investors/Partners**: Abstract Ventures (lead), HOF Capital, True Ventures, Antler, and top angels from OpenAI and the AI/GTM ecosystem. Trusted by 4,000+ companies (over 5,000 per LinkedIn) including Clay, Abacum, Paraform, Warmly, and HockeyStack.
- **Growth Signals**: 75% reduction in MOps hours, 10x faster campaign launches, <15 min avg support response time, 1B+ real-time events processed; 23 employees with a lean, high-output team.

## Competitive Advantages
- **Agentic AI native**: First agent layer built directly into a marketing automation platform – marketers describe what they want and AI agents execute.
- **Warehouse-native data model**: Unlike legacy MAPs, Conversion syncs full objects and events from data warehouses (Snowflake, BigQuery), enabling truly personalized, revenue-tied campaigns.
- **Modern UX & speed**: Drag-and-drop builder, real-time triggers, and no-code workflows that eliminate the need for SQL or RevOps specialists.
- **Enterprise-grade compliance**: SOC 2 Type II, GDPR, SSO, fine-grained RBAC, and full audit trails.

## Strategic Focus
- Deepening the agentic AI capabilities and expanding the platform’s ability to orchestrate multi-channel campaigns.
- Scaling the go-to-market motion (hiring enterprise AE, GTM engineer, recruiters) and continuing to build out product, engineering, and design teams.
- Replacing legacy tools (Marketo, Pardot, HubSpot) in mid-market and enterprise accounts.

## Why Work Here
- **In-person culture**: Based in San Francisco office; hybrid with remote days. The team believes in-person collaboration makes them faster.
- **Compensation & equity**: Competitive with big tech, significant equity, generous PTO, 12 weeks paid parental leave, relocation support, rideshare credits, and free covered parking.
- **Daily perks**: Catered lunch, stocked pantry, wellness stipend, meals & snacks, team offsites (e.g., Hawaii), annual retreats, and regular social activities (Acai bowl Fridays, movie nights, fantasy football).
- **Engineering culture**: Fast-paced, customer-driven, with a focus on product craft. 20% of the team is technical; currently hiring senior/staff backend engineers, GTM engineer, growth designer, and more.

## Sources
1. [conversion.ai – Product page](https://conversion.ai/)
2. [conversion.ai – Company / Careers page](https://conversion.ai/company/)
3. [LinkedIn – Company page](https://www.linkedin.com/company/tryconversion)
4. [conversion.ai – Series A announcement](https://conversion.ai/blog/series-a/)
5. [Latka – Company financials](https://getlatka.com/companies/conversion-ai)

## Other roles at Conversion

- [Content Marketer](https://feeny.ai/job/content-marketer-conversion-san-francisco-4kk6kpqf4k2p) — San Francisco, CA
- [Product Engineer](https://feeny.ai/job/product-engineer-conversion-san-francisco-7x6q2k2md34c) — San Francisco, CA
- [Enterprise SDR](https://feeny.ai/job/enterprise-sdr-conversion-san-francisco-kvzgxh5s1e95) — San Francisco, CA
- [Deployment Strategist](https://feeny.ai/job/deployment-strategist-conversion-san-francisco-a0jfq38zbtcr) — San Francisco, CA
- [Growth Marketer](https://feeny.ai/job/growth-marketer-conversion-san-francisco-nwx4y7zptfr1) — San Francisco, CA
- [Founding Enterprise AE](https://feeny.ai/job/founding-enterprise-ae-conversion-san-francisco-xkr29hm3n4sj) — San Francisco, CA
- [GTM Engineer](https://feeny.ai/job/gtm-engineer-conversion-san-francisco-jp5h0ep891cc) — San Francisco, CA
- [Brand Designer](https://feeny.ai/job/brand-designer-conversion-san-francisco-2362cchs8sqt) — San Francisco, CA
- [Backend Engineer (Infra)](https://feeny.ai/job/backend-engineer-infra-conversion-san-francisco-15kd2tekms81) — San Francisco, CA
- [Business Operations](https://feeny.ai/job/business-operations-light-austin-efke6x1yvbr7) — Austin, TX