---
title: 'Business Operations Director at HackerOne'
canonical: 'https://feeny.ai/job/business-operations-director-hackerone-seattle-tpbskn4gpak4'
type: 'job'
last_seen: '2026-09-11'
---

# Business Operations Director at HackerOne

- **Company:** HackerOne
- **Location:** Seattle, WA
- **Compensation:** $195k–$255k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/hackerone/a105ffa8-5c50-4976-a51a-8a3ff64738ee/application

**Skills:** First Principles Problem Solving, AI Technologies, Data Analysis, Strategic Planning, Business Operations, Change Management, Governance Mechanisms, Enterprise Cybersecurity, Developer Tooling, SaaS, Enterprise Operating Model Transformations, Executive Planning Processes, Organizational Governance Frameworks

> The Business Operations Director structures complex, ambiguous problems from first principles to drive measurable outcomes. This role serves as an analytical and execution partner to executive leadership, focusing on AI-first business operations, data-driven decision-making, and scalable operating models within a...

## Job description

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, [Crypto.com](http://Crypto.com), General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).

HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.

HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.

Business Operations Director

Remote Location: Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC

Position Summary HackerOne is seeking a Business Operations Director who can structure complex, ambiguous problems from first principles and drive to measurable outcomes. This role is an analytical and execution partner who brings clarity to the hardest problems and sees them through to outcomes. You will work directly with executive and cross-functional leaders on the company's most important strategic and operational challenges. The ideal candidate combines exceptional problem-solving discipline with a builder mindset. You are as comfortable facilitating working sessions on thorny questions as you are prototyping an AI-powered workflow that eliminates an underlying inefficiency. You serve as a force multiplier across the business and transform strategy into sustained execution. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.

## What You Will Do

Success in the Business Operations Director role will be accomplished by delivering on the responsibilities below in alignment with the Values and Principles that define how we work at HackerOne.

- Apply First Principles Problem Solving to deconstruct the company's most complex strategic and operational challenges, creating scalable operating models and frameworks that become repeatable standards across the business.
- Drive an AI First approach to business operations by reimagining workflows, designing AI-powered operating systems, and identifying opportunities to fundamentally improve how HackerOne plans, executes, and makes decisions.
- Embed Data-Driven Decision Making into executive planning, operational reviews, forecasting, and performance management by developing trusted metrics, feedback loops, and decision frameworks that improve organizational effectiveness.
- Demonstrate Change Agility by helping leaders navigate evolving business priorities, designing operating mechanisms that increase organizational adaptability, and enabling teams to execute effectively through change.
- Lead enterprise-wide, cross-functional initiatives from opportunity identification through implementation, influencing senior leaders and driving alignment across multiple organizations.
- Serve as a trusted advisor to executive leadership on strategic planning, operating cadence, organizational effectiveness, and execution against company priorities.
- Design scalable business processes, governance models, and operating mechanisms that improve execution, reduce organizational friction, and increase long-term business leverage.
- Mentor peers and leaders by sharing strategic frameworks, operational best practices, and systems thinking that elevate Business Operations across the organization.

## Minimum Qualifications

- 12+ years of experience in management consulting, business operations, strategy, or transformation within enterprise B2B technology organizations.
- Demonstrated success leading highly ambiguous, enterprise-wide strategic initiatives and influencing executive decision-making without formal authority.
- Proven experience designing scalable operating models, governance mechanisms, or business systems that produced measurable organizational impact.
- Deep analytical expertise with the ability to translate complex data into executive-level insights, strategic recommendations, and durable business decisions.
- Demonstrated experience applying AI technologies to redesign workflows, improve organizational effectiveness, and scale business operations.

## Preferred Qualifications

- Experience within enterprise cybersecurity, developer tooling, or SaaS organizations.
- Experience leading enterprise operating model transformations or company-wide strategic initiatives.
- Experience building executive planning processes, business operating systems, or organizational governance frameworks.
- Track record of establishing enterprise standards, best practices, or repeatable frameworks that improved execution across multiple business functions.

Compensation Bands: [Tier Guide](https://drive.google.com/file/d/1CpnuHvyv3ldvgWy7FIttnkH7b0txxuc3/view) Tier A: $229-255K Tier B: $206-252K Tier C: $195-238K

## #LI-KM1

#LI-Remote Job Benefits:

- Health (medical, vision, dental), life, and disability insurance*
- Equity stock options
- Retirement plans
- Paid public holidays and unlimited PTO
- Paid maternity and parental leave
- Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
- Employee Assistance Program

*Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with [Remote.com](https://remote.com/preemployment-faq) as our Employer of Record (EOR).

Visa/work permit sponsorship is not available.

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

## About HackerOne

## Company Overview
- **One-liner**: HackerOne provides a unified platform that combines AI and human insight to help organizations identify, manage, and remediate security vulnerabilities through bug bounty, pentesting, and vulnerability disclosure programs.
- **Entity Type**: Private
- **Headquarters**: San Francisco, California, USA (with hubs in eight global locations)
- **Founded**: 2012
- **Founders**: Michiel Prins, Jobert Abma, Alex Rice, Merlijn Boogaard

## Core Business
- Primary industry/industries: Cybersecurity (Vulnerability Management, Bug Bounty, Penetration Testing)
- Target customers: B2B serving Global 2000 companies, technology firms, government agencies, and open-source projects across all industries
- Mission or purpose statement: To empower the world to build a safer internet by making world-class security accessible to everyone [hackerone.com](https://www.hackerone.com/company)

## Products & Services
- **HackerOne Platform**: A unified SaaS platform that integrates bug bounty programs, vulnerability disclosure programs (VDPs), and penetration testing services. It leverages a global community of ethical hackers alongside AI-driven vulnerability detection.
- **Bug Bounty Programs**: Organizations pay rewards ("bounties") to ethical hackers for discovering and reporting security vulnerabilities. HackerOne manages the triage, validation, and remediation workflow.
- **Pentest as a Service (PTaaS)**: On-demand, managed penetration testing delivered by HackerOne's internal security experts, providing continuous testing beyond traditional point-in-time assessments.
- **Vulnerability Disclosure Program (VDP)**: A managed service for setting up a secure channel for external researchers to report security issues, reducing risk from unknown vulnerabilities.
- **HackerOne AI**: Proprietary AI tools and models that analyze vulnerability reports, reduce false positives (25% of findings are actionable), and accelerate remediation workflows [hackerone.com](https://www.hackerone.com/company).

## Market Standing
- **Valuation/Market Cap**: Approximately $2.9 billion (as of July 2025, based on secondary market reports; not officially confirmed)
- **Key Metric**: Total Funding - Over $160 million raised from notable venture capital firms.
- **Notable Investors/Partners**: Valor Equity Partners, EQT Partners, Benchmark, New Enterprise Associates (NEA), Dragoneer Investment Group, and others. Strategic partnerships include the "Internet Bug Bounty" (IBB) for core internet infrastructure [hackerone.com](https://www.hackerone.com/company).
- **Growth Signals**: Over 90% of customers trust HackerOne; 1,300+ companies use the platform; 600,000+ bugs have been discovered; the company reported a 210% increase in vulnerability reports in 2025, and has published millions in AI vulnerability reports [hackerone.com](https://www.hackerone.com/company).

## Competitive Advantages
- **Global Hacker Community**: The world's largest community of elite ethical hackers providing unmatched scale and diversity of testing perspectives.
- **Unified Platform + AI**: The only platform that unifies bug bounty, VDP, and PTaaS with proprietary AI, creating a "high signal, low noise" environment (25% of findings are actionable).
- **Deep Integration with Customers**: Offers $4M+ ROI per critical vulnerability before a breach occurs, making it a high-value, sticky platform for enterprise security teams.
- **Founding Member of IBB**: Unique credibility and access to securing core internet infrastructure and open source projects [hackerone.com](https://www.hackerone.com/company).

## Strategic Focus
- **AI-Powered Security**: Continuing to invest in AI that enhances vulnerability detection, triage, and remediation, while also using AI to generate new attack simulations.
- **Expanding Enterprise Adoption**: Growing its customer base among Global 2000 companies with PTaaS and managed services.
- **Community Growth and Engagement**: Deepening relationships with ethical hackers through events, training, and increased bounty opportunities.
- **Open Source & Infrastructure Security**: Maintaining its leadership role in securing critical internet infrastructure through the IBB and other community initiatives.

## Why Work Here
- **Mission-Driven Culture**: Employees ("Hackeronies") are united by a mission to build a safer internet. The company explicitly seeks candidates who are passionate about this mission [hackerone.com](https://www.hackerone.com/careers).
- **Flexible Work Philosophy**: HackerOne embraces a "Flexible Work" model with hubs in eight global locations, emphasizing collaboration and community while providing flexibility to perform at one's best [hackerone.com](https://www.hackerone.com/careers).
- **Core Values**: The company operates on three core values: Lead with integrity, Default to disclosure (transparency builds trust), and Execute with excellence [hackerone.com](https://www.hackerone.com/careers).
- **Diversity, Equity & Inclusion**: HackerOne is committed to creating an inclusive culture where diverse teams increase creativity, belonging, and performance. They have Employee Resource Groups (ERGs) to foster community.
- **Comprehensive Benefits**: Includes generous paid time off, parental leave (maternity, paternity, family caregiver), medical coverage, retirement plans, and compensation packages linked to long-term company success [hackerone.com](https://www.hackerone.com/careers).
- **Compensation Philosophy**: Pay is based on internal equity and local market data to remain competitive, with a system focused on job duties, experience, location, and tenure [hackerone.com](https://www.hackerone.com/careers).
- **Onboarding (HATCH) Program**: New hires join a cohort-based onboarding program that covers culture, product, and tools like "Working Genius" to help employees thrive [hackerone.com](https://www.hackerone.com/blog/recruitment-process-what-expect-when-you-apply-hackerone).

## Sources
1. [HackerOne About Us Page](https://www.hackerone.com/company)
2. [HackerOne Careers Page](https://www.hackerone.com/careers)
3. [HackerOne Recruitment Process Blog](https://www.hackerone.com/blog/recruitment-process-what-expect-when-you-apply-hackerone)
4. [HackerOne LinkedIn Profile](https://www.linkedin.com/company/hackerone)
5. [HackerOne Job Board](https://jobs.ashbyhq.com/hackerone)

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