---
title: 'Business Operations Manager at PermitFlow'
canonical: 'https://feeny.ai/job/business-operations-manager-permitflow-new-york-110s8bxxwmen'
type: 'job'
last_seen: '2026-09-11'
---

# Business Operations Manager at PermitFlow

- **Company:** PermitFlow
- **Location:** New York, NY
- **Compensation:** $170k–$220k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-12-02
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/permitflow/457c46da-e415-4a6f-9169-da17c944b386

## Job description

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization. We’ve raised over $90M, most recently completing our [Series B,](https://www.permitflow.com/blog/permitflow-series-b) from top-tier investors including Accel, [Kleiner Perkins](https://www.linkedin.com/feed/update/urn:li:activity:7401703305569275904/), Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We prefer NYC-based candidates or those open to relocation.

## About the Role

The BizOps team is the strategic center of PermitFlow — the force that turns big questions into executable strategy. We tackle the company’s most ambiguous, cross-functional, and high-impact problems — from new market strategy to operational scalability to pricing and go-to-market design. As a BizOps Manager, you’ll work directly with our leadership team to diagnose problems, design solutions, and drive execution across the business. This is a uniquely exciting role for a high-horsepower operator early in their career who wants exposure to executive decision-making and a clear line of sight to company impact. You’ll have the autonomy to own problems end-to-end and the trust to shape a venture-backed, hypergrowth business.

## What You’ll Do

- Drive Company-Defining Initiatives — Partner with executives to scope, prioritize, and lead strategic and cross-functional projects.
- Turn Ambiguity into Action — Structure unclear problems, define the “so what,” and build executable plans that drive measurable outcomes.
- Build Scalable Systems — Transform insights into repeatable processes and operational playbooks.
- Deliver Clarity Through Data — Design metrics, dashboards, and analyses that drive business decisions.
- Act as a Force Multiplier — Collaborate across Sales, Product, Operations, and Leadership to align teams and accelerate growth.

## Who You Are

- 3–5 years in management consulting, investment banking, private equity, venture capital, or BizOps/Strategy at a high-growth startup.
- Analytical athlete — you use data to clarify ambiguity and drive decisions.
- Player-coach mindset — equally comfortable running the analysis and leading execution.
- Structured communicator — distills complexity into simple, actionable insights.
- Bias for action — moves fast, iterates quickly, and focuses on impact.
- Collaborative partner — succeeds through influence and cross-functional teamwork.
- Excited to build at a hyper-scale startup redefining how America builds.
- Hybrid in NYC — In office Monday, Wednesday, and Friday.

## What We Offer (Full Time Roles Only)

- Competitive salary and meaningful equity in a high-growth company
- 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA
- 401(k) savings plan
- Unlimited PTO and paid family leave
- Home office & equipment stipend
- Daily in-office lunch and dinner provided
- Commuter benefits (pre-tax transit and parking)

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.

We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

## About PermitFlow

## Company Overview
- **One-liner**: PermitFlow is an AI-powered platform that automates construction permitting, acting as the “AI workforce” for pre-construction to help builders submit, track, and obtain permits faster.
- **Entity Type**: Private (Series B, $90.5M total funding to date)
- **Headquarters**: New York, New York, United States
- **Founded**: 2021
- **Founders**: Francis Thumpasery (CEO) and Samuel K. Lam (CTO)

## Core Business
- **Primary industry**: Construction technology (construction permitting software)
- **Target customers**: General contractors, developers, architects, home builders, commercial contractors, and home services contractors (B2B, SMB to Enterprise)
- **Mission/purpose**: “Streamline the entire pre-construction process, starting with fast, effortless, and predictable permitting” – making construction faster and more affordable by removing bureaucratic friction.

## Products & Services
PermitFlow offers a suite of AI agents that handle the full permitting lifecycle:
- **[Intake Agent](https://www.permitflow.com)**: Automatically pulls project data from CRM, files, and contracts to kick off permitting with minimal manual work.
- **[Research Agent](https://www.permitflow.com)**: Searches PermitFlow’s permit database and AHJ (Authority Having Jurisdiction) portals to identify requirements, fees, and timelines with high accuracy.
- **[Submission Agent](https://www.permitflow.com)**: Prepares and submits complete forms, attachments, and supporting documents directly to the AHJ.
- **[Coordination Agent](https://www.permitflow.com)**: Tracks AHJ updates, captures and addresses comments, and follows up with all stakeholders to keep permits moving.
- **[Issuance Agent](https://www.permitflow.com)**: Receives issued permits, tracks inspections, and handles close-out tasks, syncing with the customer’s CRM.

The platform is SaaS-based, with enterprise-level security (SOC 2 & ISO 27001 certified).

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metrics**:
  - Annual revenue: ~$9M (estimated per LinkedIn data)
  - Total funding: $90.5M (per company website; LinkedIn reports $36.5M, likely a lower total)
  - Construction value permitted: $20B+
  - 2.5× faster permit approvals; 5× ROI for customers; 90% reduction in administrative workload
- **Notable Investors/Partners**: Accel (led Series B), Kleiner Perkins (led Series A), Initialized Capital (led seed), Y Combinator (Winter 2022 batch). Backed by founders and executives from Uber, Amazon, and other tech companies.
- **Growth Signals**:
  - Headcount: 112 employees (+48.4% YoY)
  - Operating in 7,000+ AHJs across the U.S.
  - 12M+ data points captured on requirements, comments, and approval decisions
  - LinkedIn followers: 26,862 (+79.2% yearly)
  - 40 active job postings (+14.3% yearly)

## Competitive Advantages
- **Largest proprietary permitting dataset**: 12M+ data points across 7,000+ AHJs, enabling AI agents to deliver unmatched accuracy and speed.
- **End-to-end automation**: The only platform that covers the entire permitting lifecycle with AI agents, replacing fragmented manual workflows.
- **Enterprise-grade security**: SOC 2 & ISO 27001 certified, meeting the requirements of large developers and contractors.
- **First-mover in AI for construction permitting**: No other platform offers a similar AI-native approach at scale.

## Strategic Focus
- **Expand AI workforce capabilities**: Continue building and refining AI agents to cover more pre-construction tasks (e.g., inspections, close-out).
- **Scale to more AHJs**: Onboard additional municipalities to increase coverage and data density.
- **Drive adoption among large enterprises**: Target commercial contractors and national home builders to capture higher-value contracts.
- **Product-led growth**: Use the platform’s ROI (5× return, 90% admin reduction) to convert mid-market and enterprise accounts.

## Why Work Here
- **Mission-driven work**: Solving a critical, overlooked problem – housing shortages, aging infrastructure, and rising costs – by making construction faster and more affordable.
- **Fast-paced, ownership culture**: Core values include Urgency, Ownership, Team Player, and Thrive on Change. Employees are encouraged to take full responsibility for outcomes and move quickly.
- **Remote/hybrid flexibility**: Some roles are fully remote (e.g., Administrative Assistant, Mid-Market Account Executive), while others are NYC hybrid (e.g., Permit Operations Lead). The company operates across 5 countries (U.S., Canada, India, Pakistan, UK).
- **Strong engineering culture**: Building “serious tech” with AI agents, a large dataset, and modern stack. The CTO (Samuel Lam) is a Harvard CS & Statistics grad and former Uber engineer.
- **Growth trajectory**: 48% headcount growth YoY, 40+ open roles, and $90.5M in funding signal a rapidly scaling company with ample career advancement opportunities.
- **Compensation & culture**: Rated 4.1/5 on employer review sites, with strong marks for compensation (4.1) and career growth (4.1). Benefits and perks are typical of a well-funded startup.

## Sources
1. [permitflow.com](https://www.permitflow.com) – Company homepage, product descriptions, metrics
2. [permitflow.com/about-us](https://www.permitflow.com/about-us) – About page, funding amount ($90.5M), mission, values, history
3. [linkedin.com](https://www.linkedin.com/company/permitflow) – LinkedIn company page: headcount, revenue estimate, funding, employee breakdown, job postings
4. [ycombinator.com](https://www.ycombinator.com/companies/permitflow) – Y Combinator profile: founders, batch, team size, job listings
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/permitflow) – Careers page with open positions

## Other roles at PermitFlow

- [Engineering Manager (New Products)](https://feeny.ai/job/engineering-manager-new-products-permitflow-new-york-82q8w361npzs) — New York, NY
- [Engineering Manager, AI](https://feeny.ai/job/engineering-manager-ai-permitflow-new-york-7a86m1sb3dst) — New York, NY
- [Head of Product Operations](https://feeny.ai/job/head-of-product-operations-permitflow-new-york-7387dqr1qea5) — New York, NY
- [Video & Content Producer](https://feeny.ai/job/video-content-producer-permitflow-new-york-dxfdwpc290t8) — New York, NY
- [Growth Marketing Manager, Events](https://feeny.ai/job/growth-marketing-manager-events-permitflow-new-york-pw8km2a8dady) — New York, NY
- [Enterprise Sales Director](https://feeny.ai/job/enterprise-sales-director-permitflow-new-york-mxs9q4hhgp8n) — New York, NY
- [Engineering Manager](https://feeny.ai/job/engineering-manager-permitflow-new-york-k0p7vpebp5p4) — New York, NY
- [Senior Data Analyst](https://feeny.ai/job/senior-data-analyst-permitflow-united-states-j9tjmded5v6q) — United States
- [Commercial Sales Manager](https://feeny.ai/job/commercial-sales-manager-permitflow-new-york-bbryy9f60k7a) — New York, NY
- [Principal Product Designer](https://feeny.ai/job/principal-product-designer-permitflow-new-york-8ddrj0em2xmk) — New York, NY