---
title: 'Business Operations Principal, Catalogue and Selection at Farfetch'
canonical: 'https://feeny.ai/job/business-operations-principal-catalogue-and-selection-farfetch-porto-2sgb30faj86p'
type: 'job'
last_seen: '2026-10-17'
---

# Business Operations Principal, Catalogue and Selection at Farfetch

- **Company:** Farfetch
- **Location:** Porto, Portugal
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.lever.co/farfetch/b5d2e24e-52e0-4bbd-8a45-1d4c169d52cf

## Job description

Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

## OPERATIONS

The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

## PORTO

Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.

## THE ROLE

As a Business Operations Principal, you’ll play a pivotal role in driving strategic initiatives, elevating operational performance, and shaping scalable solutions across our Catalogue and Selection areas. This role combines problem-solving with data-driven analysis and disciplined project management.

You’ll work closely with senior leadership and cross-functional stakeholders to tackle complex challenges, deliver high-impact projects, and embed operational excellence into team workflows and decision-making. Reporting to the Senior Director of Catalogue Operations, you’ll be a trusted partner and go-to problem solver, helping the company scale effectively while maintaining agility.

## WHAT YOU'LL DO

- Lead and support high-impact, cross-functional projects from discovery through execution, ensuring measurable business outcomes.
- Apply structured problem-solving frameworks and data-driven analysis to break down complex issues and design actionable solutions.
- Develop clear project roadmaps, define milestones, and drive accountability across teams to ensure timely delivery.
- Partner with leadership to identify opportunities for operational efficiency, growth acceleration, and improved decision-making.
- Translate insights into compelling recommendations, presenting to key stakeholders in a clear, persuasive manner.
- Build scalable processes, frameworks, and reporting mechanisms that enable the business to operate with clarity and speed.
- Lead operating teams as necessary as processes go from pilot to scalable solutions.

## WHO YOU ARE

- Strategic thinker with 2-4+ years of experience in management consulting, corporate strategy, or business operations in high-growth environments.
- Skilled problem solver with proven ability to scope, structure, and deliver complex initiatives end-to-end independently.
- Strong analytical background: highly proficient in BI tools, such as Looker, Power BI or others (including creating and updating dashboards, etc); SQL querying; able to craft data and insights presentations that explain business issues and drive movement in the organization.
- Excellent communicator with the ability to influence senior stakeholders and create their own network inside the organization.
- Comfortable operating in ambiguous, fast-moving environments with multiple priorities.
- Collaborative, resourceful, and confident in challenging assumptions constructively.
- Fun to work with and motivated to make a meaningful impact on the organization’s success.
- Strong business acumen, retail operations, and / or marketplace experience a plus.

## REWARDS & BENEFITS

- Health insurance for the whole family and other well-being resources
- 25 Days of Annual Leave (above the statutory) and additional Caring Days (2 days per year)
- Boomerang: sabbatical program after 5 years service
- Training opportunities and free access to LinkedIn Learning
- Flexible benefits program
- Flexible working environment

## EQUAL OPPORTUNITIES STATEMENT

- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

## SCAM DISCLAIMER

- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

## About Farfetch

## Company Overview
- **One-liner**: Farfetch is the leading global marketplace for luxury fashion, connecting creators, curators, and consumers across 190+ countries.
- **Entity Type**: Public (OTC: FTCHQ) – though some sources classify it as privately held after a potential acquisition; market cap as of Feb 2024 was ~$8.6M.
- **Headquarters**: London, United Kingdom
- **Founded**: 2007
- **Founders**: José Neves

## Core Business
- **Primary industry**: Luxury retail / e-commerce marketplace
- **Target customers**: B2C – individual luxury shoppers; also B2B services for boutiques and brands
- **Mission**: “To be the global platform for luxury fashion, connecting creators, curators and consumers.”

## Products & Services
- **[Farfetch Marketplace]**: E-commerce platform offering over 100,000 styles from 1,400+ brands, boutiques, and department stores. Type: SaaS-enabled marketplace.
- **[Browns Fashion]**: Owned multi-brand luxury retailer (acquired by Farfetch). Type: Physical & online retail.
- **[Farfetch Platform Solutions]**: White-label e-commerce and logistics services for luxury brands.

## Market Standing
- **Valuation/Market Cap**: Market cap ~$8.6M as of Feb 2024 (public OTC) – conflicting reports; total funding raised $2.5B.
- **Key Metric**: Annual revenue $2.3B (latest fiscal year).
- **Notable Investors/Partners**: Condé Nast (lead Series C), Vitruvian Partners (lead Series D), TriplePoint Capital (debt financing).
- **Growth Signals**: Headcount declined 6.6% YoY to 2,074 employees, but active job postings surged 210% year-over-year (59 openings as of mid-2026). Recent hire of Manny Suero as VP, Private Client Americas signals focus on high-value clients.

## Competitive Advantages
- **Global reach**: Customers in 190+ countries, sellers in 50+ countries.
- **Curated selection**: Access to both established luxury houses and emerging designers.
- **Logistics & technology**: Express delivery, free returns, and proprietary platform solutions for brands.

## Strategic Focus
- Deepening relationships with top-tier luxury clients (e.g., new VP Private Client Americas).
- Expanding creative & studio production capabilities (hiring in the Netherlands).
- Strengthening omnichannel presence through Browns and marketplace partnerships.

## Why Work Here
- **Culture**: Hybrid-first work model (95% of jobs listed as hybrid). Offices in London, Porto, Lisbon, New York, Shanghai, São Paulo, and more.
- **Employee rating**: 3.4/5 on employer review sites; work-life balance rated 3.9, career opportunities 3.0.
- **Engineering & product**: Strong technical teams (13% of workforce in technical roles). Emphasis on behavioural interviewing.
- **Perks**: Not publicly detailed, but fast-paced luxury tech environment.

## Sources
1. [jobs.lever.co/farfetch](https://jobs.lever.co/farfetch)
2. [aboutfarfetch.com](https://aboutfarfetch.com/careers/hiring/)
3. [linkedin.com/company/farfetch.com](https://linkedin.com/company/farfetch.com)
4. [tryremotely.com/company/farfetch](https://tryremotely.com/company/farfetch)
5. [farfetch.com](https://www.farfetch.com)

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