---
title: 'Business Operations Program Manager at Whoop'
canonical: 'https://feeny.ai/job/business-operations-program-manager-whoop-boston-029wsbwbgb9n'
type: 'job'
last_seen: '2026-10-14'
---

# Business Operations Program Manager at Whoop

- **Company:** [Whoop](https://feeny.ai/companies/whoop)
- **Location:** Boston, MA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/whoop/d691a4e7-8e41-40da-8f7c-316805ae5947

## Job description

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring. WHOOP is hiring a Business Operations Program Manager to support strategic planning, AI enablement, operational performance, and cross-functional execution across the Operations organization. This Boston-based position is an individual-contributor role.Sitting at the intersection of Operations, Finance, and Analytics, you will drive efforts to build an AI-first operational culture. You will also help expand the Operations Scorecard and performance reporting suite, not only reporting out on but leveraging that data to create and drive initiatives targeted at both cost efficiency and perfect member experience. This role is ideal for someone who combines analytical curiosity with strong project execution to transform operational workflows through AI, communicating effectively across both technical and business teams.

## RESPONSIBILITIES

- Serve as a layer between Analytics and Operations stakeholders, leveraging AI tooling such as Snowflake Cortex to analyze data and present clear summaries and actionable recommendations to leadership.
- Develop AI enabled analytical workflows and frameworks; enable cross-functional teams to leverage AI self-service tools, track value generation, and partner with Business Analytics and Business Systems to operationalize successful use cases across an AI-first organization.
- Expand the Operations Scorecard and reporting suite through recurring reporting, metric deep dives, root-cause analysis, and tracking of initiative impact against performance.
- Own defined cross-functional initiatives from scoping through implementation, managing plans, dependencies, risks, stakeholder inputs, and outcome tracking.
- Facilitate cross-functional working sessions to identify performance gaps, align on root causes, and translate insights into actions, owners, milestones, and success measures.
- Support strategic planning, initiative prioritization, and OKR execution through project plans, status reporting, decision logs, executive reviews, and stakeholder follow-through.

## QUALIFICATIONS

- 3+ years of professional experience in business operations, analytics, consulting, or program management.
- Strong organizational and project-management skills, with the ability to manage multiple workflows, coordinate stakeholder inputs, and consistently follow through.
- Working proficiency in SQL and hands-on experience using AI models or AI-enabled analytical tools; experience with Snowflake or Snowflake Cortex is a plus.
- Strong analytical and structured problem-solving skills, with the ability to evaluate KPIs, identify trends, conduct root-cause analysis, and translate complex technical analysis into clear business implications and recommendations.
- Proven ability to follow through on recommendations, driving ideas from initial creation through execution and success tracking.
- Excellent written and verbal communication skills, with the ability to build alignment across technical and nontechnical teams.
- Comfortable developing presentations, reports, process documentation, and analytical outputs using Google Sheets and Slides.
- Proactive, curious, and adaptable, with a high degree of ownership and a strong commitment to accuracy, quality, and responsible use of AI.

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in [E-verify](https://www.e-verify.gov/)to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $90,000 - $140,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

## About Whoop

## Company Overview
- **One-liner**: WHOOP is a human performance optimization platform that uses a wearable device and 24/7 monitoring to help members improve sleep, strain, recovery, and overall health.
- **Entity Type**: Private (funding stage not publicly available in provided sources)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 2012
- **Founders**: Will Ahmed

## Core Business
- **Primary industry**: Wearable health technology, human performance optimization
- **Target customers**: B2C (consumers, athletes) and B2B (professional sports teams, organizations)
- **Mission**: “To unlock human performance and Healthspan.” [whoop.com - About](https://www.whoop.com/us/en/about/)

## Products & Services
- **WHOOP 5.0 + Subscription**: A non-screen wrist-worn wearable with 14+ day battery life that continuously monitors sleep, strain, recovery, heart rate, heart rate variability, and 65+ biomarkers. The platform provides personalized coaching, blood pressure insights, women’s hormonal insights, VO₂ max, heart rate zones, and mental health tracking. Type: Hardware + SaaS subscription. [whoop.com - Homepage](https://www.whoop.com/us/en/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available from provided sources
- **Key Metric**: Not publicly available (annual revenue not disclosed); estimated headcount of 500 employees [Built In Boston](https://www.builtinboston.com/company/whoop)
- **Notable Investors/Partners**: Not disclosed in provided sources
- **Growth Signals**: 500 total employees; hybrid workspace (4 days on-site per week); actively hiring across Engineering, AI/ML, Data & Analytics, Product, and Design; only 0.13% of applicants are hired, indicating high selectivity and strong talent demand. [whoop.com - Careers](https://www.whoop.com/us/en/careers/) | [Built In Boston](https://www.builtinboston.com/company/whoop)

## Competitive Advantages
- Proprietary 24/7 physiological monitoring with advanced sensor technology and an ultra-long battery life (14+ days)
- Deep scientific foundation – founded after reviewing over 500 medical papers
- Personalized coaching and insight delivery based on individual biometric data
- Strong brand recognition among elite athletes and mainstream consumers
- Privacy-first design with encrypted data storage [whoop.com - Homepage](https://www.whoop.com/us/en/)

## Strategic Focus
- Expanding health insights: introducing blood pressure monitoring, women’s hormonal health features, and heart health tracking
- Enhancing AI/ML capabilities (evident from many open AI/ML roles) [jobs.lever.co](https://jobs.lever.co/whoop)
- Deepening enterprise/B2B partnerships with sports organizations and research institutions
- Continuing to build out Healthspan and longevity features

## Why Work Here
- **Hybrid workspace** – employees are on-site 4 days a week in Boston’s “best office” [whoop.com - Careers](https://www.whoop.com/us/en/careers/)
- **Benefits** – flexible time off, above-market compensation, paid parental leave, health support [whoop.com - Careers](https://www.whoop.com/us/en/careers/)
- **Employee Resource Groups** – ADAPT (disability inclusion), BLACK@WHOOP, LGBTQ+ (WHOOP GOOP), Veterans and Military Personnel, Women of WHOOP, Women in Science and Engineering, WHOOP Parents [whoop.com - Careers](https://www.whoop.com/us/en/careers/)
- **High selectivity** – only 0.13% of applicants are hired, reflecting a rigorous, standards-driven culture [whoop.com - Careers](https://www.whoop.com/us/en/careers/)
- **Equal Opportunity Employer** – committed to diversity and inclusion in all employment decisions [whoop.com - Careers](https://www.whoop.com/us/en/careers/)

## Sources
1. [whoop.com - Careers](https://www.whoop.com/us/en/careers/)
2. [whoop.com - About](https://www.whoop.com/us/en/about/)
3. [whoop.com - Homepage](https://www.whoop.com/us/en/)
4. [Built In Boston - WHOOP Office Profile](https://www.builtinboston.com/company/whoop)
5. [jobs.lever.co - WHOOP Job Listings](https://jobs.lever.co/whoop)

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