---
title: 'Business Services Team Manager at Canonical'
canonical: 'https://feeny.ai/job/business-services-team-manager-canonical-worldwide-00e5s8dp4dmz'
type: 'job'
last_seen: '2026-09-11'
---

# Business Services Team Manager at Canonical

- **Company:** Canonical
- **Location:** Worldwide
- **Work type:** remote
- **Posted:** 2025-04-16
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/canonical/jobs/5798264

## Job description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices.

The company is founder led, profitable and growing. We are hiring a Business Services Team Manager to lead efficient and effective travel, logistics, event, scheduling, expense policy and administration.

This executive role requires outstanding coordination, planning, decision-making, budgeting, procurement, reporting and management. It is a fast-paced and complex operation in the tech industry.

We coordinate large-scale company events which involve travel for hundreds of people from 80+ countries. We run such events four times a year, a significant investment in our ability to shape culture, teamwork, execution plans and strategy. Our team is responsible for travel procurement and logistics, ensuring that these events run efficiently and safely. Visas, travel complications and unexpected situations make this a complex operation to run efficiently, demanding a rigorous approach and high work ethic in the team.

This team also serves as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries. This requires integrity, transparency and accountability, and a willingness to set and politely defend the same expectations of the most senior and most junior colleagues.

Together these responsibilities amount to tens of millions in operational costs and a significant number of tactical and operational decisions.

Our team also provides traditional 'EA' services for company leads, though they do this across departments and as a consistent service rather than as personal assistants; they set and deliver to expectations on specific kinds of work. They schedule meetings, coordinate monthly reports, handle delegated approvals for travel and expenses, work across teams, coordinate with suppliers, and run small projects or initiatives.

Location: Worldwide, home based, except in locations where we have an office, such as London, Taipei and Beijing

Leadership and accountability

This team has a direct impact on every team at Canonical. It is important for them to have excellent judgment and interpersonal skills, the confidence to hold people accountable and defend positions of policy, and the work ethic to move quickly through a large volume of work. It is also essential that the team participate in every company event, from the planning and venue selection stages to scheduling, operations and safety reviews, to ensure that they establish personal relationships with team leaders and can ensure these events run smoothly.

As a manager, your team would be responsible for

- Travel approvals, logistics and operations
- Expense review in line with policies
- Planning of complex company events four times a year
- Company offices that provide executive briefing and operational facilities
- Our global duty of care, health and safety programs with comprehensive policies and practices

## What we are looking for

- An exceptional academic track record from both high school and university
- An undergraduate degree in a technical or business subject
- Drive, and a track record of going above-and-beyond expectations
- Leadership and management skills
- Demonstrable good judgement in matters involving money, policy and in-person interactions
- Ability to work in a global, multicultural organisation
- Excellent interpersonal skills, curiosity, flexibility
- Responsibility, accountability, thoughtfulness and self-awareness
- Result-oriented, with a personal drive to meet commitments
- Ability to travel up to four times a year, for company events up to two weeks long

Additional skills that you might also bring

- Travel industry experience
- Project management experience
- Event management and operations experience
- Business and corporate administration experience

## What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events

## About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.[Whatever your identity, we will give your application fair consideration.](https://canonical.com/careers/diversity/identity)

#LI-remote

## About Canonical

## Company Overview
- **One-liner**: Canonical publishes Ubuntu and delivers trusted open source software, security, and support to enterprises worldwide.
- **Entity Type**: Private (founder-funded, bootstrapped)
- **Headquarters**: Not publicly available in provided sources (commonly reported as London, UK)
- **Founded**: 2004
- **Founders**: Mark Shuttleworth

## Core Business
- Primary industry: Enterprise open source software, cloud infrastructure, and security.
- Target customers: B2B – enterprises, cloud providers, developers, and government organizations.
- Mission statement: "We amplify the impact of open source" – helping people and organizations tap into the power of open source to develop new products with speed and confidence.

## Products & Services
- **Ubuntu**: The world’s most popular Linux distribution for desktops, servers, and IoT.
- **Ubuntu Pro**: A single subscription providing security maintenance, compliance features, and support for the entire open source portfolio.
- **OpenStack**: Canonical’s distribution of the open source cloud platform for private and hybrid clouds.
- **Kubernetes (MicroK8s, Charmed Kubernetes)**: Lightweight and production-grade Kubernetes solutions.
- **Landscape**: Systems management and compliance tool for Ubuntu deployments.
- **LXD**: System container manager for running full Linux systems in containers.
- **Netplan**: Network configuration utility for Linux.
- **Vanilla Framework**: Open source CSS framework developed by Canonical’s web and design teams.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding – not applicable (bootstrapped). Annual revenue – not publicly available.
- **Notable Investors/Partners**: Founder Mark Shuttleworth is the primary investor. Partners include major cloud providers and hardware vendors (not explicitly listed in provided sources).
- **Growth Signals**: Scaled engineering headcount from 600 to 950 engineers (per blog post). Remote-first since inception in 2004. Over 80 nationalities represented.

## Competitive Advantages
- **Ubuntu ecosystem**: De facto standard for cloud and developer environments.
- **Remote-first culture**: Fully distributed since 2004, attracting global talent.
- **Open source leadership**: Deep involvement in communities (OpenStack, Kubernetes, etc.) and strong brand trust.
- **End-to-end portfolio**: From OS to applications, with consistent security maintenance for up to 15 years.
- **Rigorous hiring**: Manual, human-reviewed process that prioritizes culture fit and potential.

## Strategic Focus
- Expand enterprise adoption of Ubuntu Pro and managed open source services.
- Maintain leadership in cloud, container, and edge computing.
- Strengthen security and compliance offerings for regulated industries.
- Continue investing in open source communities and upstream projects.

## Why Work Here
- **Remote-first**: Truly distributed company with no central office; team members work from anywhere.
- **Culture**: Values of reliability, accessibility, precision, and adroitness. Emphasis on collaboration and open source ethos.
- **Small teams, big impact**: Engineering organized into nimble squads (950 engineers across ~50 teams) prioritizing agility and deep expertise.
- **Diversity**: Team from over 80 nationalities; equal opportunity employer.
- **Career progression**: Focus on impact and potential over rigid experience thresholds; opportunities to shift roles if a better fit is found.
- **Perks**: Personal development budget, learning opportunities, and a global, inclusive environment.

## Sources
1. [canonical.com/careers](https://canonical.com/careers)
2. [canonical.com/company](https://canonical.com/company)
3. [job-boards.greenhouse.io/canonical](http://job-boards.greenhouse.io/canonical)
4. [canonical.com/blog/hiring-the-canonical-way](https://canonical.com/blog/hiring-the-canonical-way)

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