---
title: 'Business Solution Architect at Netcracker'
canonical: 'https://feeny.ai/job/business-solution-architect-netcracker-canada-2r3g8t8dbn6r'
type: 'job'
last_seen: '2026-09-09'
---

# Business Solution Architect at Netcracker

- **Company:** Netcracker
- **Location:** Canada
- **Posted:** 2026-03-24
- **Last confirmed live:** 2026-09-09
- **Apply:** http://www.netcracker.com/careers/open-positions?gh_jid=7655403

## Job description

We’re building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

The Business Solution Architect is accountable for defining and governing end-to-end solution architecture for the company’s telco software offerings while serving as a trusted technology advisor to telecom operator clients. The role guides customers on architecture modernization, cloud adoption, OSS/BSS strategy, and complex system integration, ensuring alignment between business intent, solution design and delivery feasibility.

As the senior technical authority, the BSA sets architecture standards and reference designs across products, works closely with the CTO and engineering teams, and supports complex customer engagements. With deep expertise in OSS/BSS, cloud-native architectures, APIs, and telco standards, the role ensures scalable, secure, and future-ready solutions for both the vendor and its clients.

They contribute to solution architectures and best practices, but with a strong emphasis on customer-specific solution design, storytelling, and executive communication, ensuring solutions are scalable, secure, and future-ready while bringing business value in customer reality.

## Responsibilities

- Proven expertise in solution and enterprise architecture for large-scale, mission-critical software systems, with strong ability to frame architecture in business terms
- Strong client advisory mindset, capable of understanding customer strategy, identifying constraints and obstacles, and proposing solution options with clear rationale and impact
- Deep understanding of telecommunications architectures, including OSS/BSS, network and service orchestration, charging, billing, and customer management and integration with network platforms
- Ability to design and articulate end-to-end solution architectures, spanning products, integrations, data, and operational processes
- Expertise in cloud-native architectures, microservices, APIs, and event-driven design
- Strong knowledge in legacy modernization and complex system integration, including multi-vendor brownfield environments
- Architecture governance skills, including defining principles, standards, reference architectures, and design review processes
- Ability to develop and articulate end-to-end solution narratives, including architecture diagrams, transformation roadmaps, and business-aligned trade-offs
- Excellent communication, storytelling, and influencing skills across executive, technical, and commercial audiences
- Proven ability to create clear, compelling, and executive-ready presentations that convey architectural intent and business value
- Ability to balance customer vision, product capabilities and delivery constraints

## Skills and experience

- 12+ years of experience in software architecture, with significant experience in the telecommunications industry
- Demonstrated experience leading architecture for complex, multi-vendor telco environments
- Proven track record advising telecom operators on technology transformation, cloud migration, and OSS/BSS modernization from strategy to execution
- Experience working closely with engineering and delivery teams to ensure solutions are implementable and coherent
- Experience supporting pre-sales, RFPs, and executive customer engagements, including solution positioning and differentiation
- Familiarity with TM Forum standards (e.g., TMF Open APIs, SID, eTOM)
- Experience working in Agile, DevOps, and CI/CD delivery models
- Prior experience in a software vendor or system integrator environment preferred
- Ability to Travel

Education

- Bachelor’s degree in Computer Science, IT or related field.

## #LI-AL1

## About Netcracker

## Company Overview
- **One-liner**: Netcracker is a global leader in digital IT transformation, providing AI-driven BSS/OSS and cloud solutions that help telecommunications and service providers modernize their operations and monetize 5G.
- **Entity Type**: Private (Wholly owned subsidiary of NEC Corporation)
- **Headquarters**: Waltham, Massachusetts, United States
- **Founded**: 1993
- **Founders**: Not publicly available (the company grew independently for 15 years before acquisition)

## Core Business
- **Primary industry/industries**: Telecommunications, Digital IT Transformation, BSS/OSS (Business Support Systems / Operations Support Systems), Network Automation, Cybersecurity
- **Target customers**: B2B – Service providers, telecom operators, cable MSOs, and digital enterprises worldwide
- **Mission or purpose statement**: To help service providers transform their business to thrive in a digital economy by delivering innovative solutions, cutting-edge technology, and value-driven services that ensure growth and profitability.

## Products & Services
- **Digital BSS/OSS Suite**: A comprehensive portfolio for customer management, service management, and network management, enabling service providers to launch and monetize new digital services.
- **Netcracker Cloud Platform**: A cloud-native, microservices-based platform designed for agility, scalability, and rapid deployment of telecom solutions.
- **AI & Automation Solutions**: AI-driven tools for autonomous network operations, predictive analytics, and hyper-personalized customer experiences.
- **Digital Satellite Solutions**: Specialized offerings for satellite communications providers.
- **Broadband Experience Solutions**: Products focused on optimizing broadband service delivery and customer experience.
- **Cybersecurity Solutions**: Holistic security threat mitigation services for telecom networks.
- **Professional & Managed Services**: Industry-leading expertise and agile practices, including consulting, system integration, and managed services to deliver measurable transformation results.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (Private subsidiary of NEC Corporation, which is publicly traded on the Tokyo Stock Exchange: 6701.T)
- **Key Metric**: Annual Revenue of approximately **$3.45 billion** (USD) as of the latest available data [linkedin.com](https://www.linkedin.com/company/netcrackertech).
- **Notable Investors/Partners**: Parent company is **NEC Corporation** (a global technology giant with 125+ years of history, 254 group companies, and 65,000+ patents) [netcracker.com](https://www.netcracker.com/about-us).
- **Growth Signals**:
    - Over **250 satisfied customers** worldwide [netcracker.com](https://www.netcracker.com/about-us).
    - **70+ global locations** and operations in **61 countries** [linkedin.com](https://www.linkedin.com/company/netcrackertech).
    - **500+ industry awards**, including 2026 FutureNet World Award for Autonomous Network Operations and 26 American Business Awards (Gold Stevie for AI/ML Solution) [netcracker.com](https://www.netcracker.com/).
    - Workforce of **~6,804 employees** globally with a stable headcount [linkedin.com](https://www.linkedin.com/company/netcrackertech).

## Competitive Advantages
- **NEC Ecosystem Backing**: As a wholly-owned subsidiary of NEC, Netcracker has access to vast R&D resources, a global sales network, and deep capital reserves, giving it stability and scale that pure-play competitors lack.
- **First-Mover Legacy**: The first company in the world to generate a mobile bill, giving it decades of domain expertise in telecom billing and operations [netcracker.com](https://www.netcracker.com/about-us).
- **End-to-End Portfolio**: A rare combination of BSS, OSS, network automation, cloud, AI, and cybersecurity under one roof, reducing integration complexity for customers.
- **Global Reach & Local Presence**: Over 150 offices worldwide, allowing for deep local customer relationships and support in diverse regulatory environments.

## Strategic Focus
- **Telco to Techco Evolution**: Helping traditional telecom providers transform into digital technology companies (techcos) by adopting cloud-native architectures and AI-driven operations.
- **5G Monetization**: Enabling service providers to create, launch, and monetize new 5G services and enterprise verticals.
- **Autonomous Networks**: Driving toward fully autonomous network operations using AI and machine learning to reduce OPEX and improve service quality.
- **Expansion Beyond Telco**: Leveraging telecom-grade platform capabilities to serve enterprise and vertical industries (e.g., smart cities, manufacturing, utilities).

## Why Work Here
- **Culture**: Emphasizes innovation, collaboration, and growth. Employees describe a culture of autonomy, trust, and agility [netcracker.com](https://www.netcracker.com/careers).
- **Global & Diverse Environment**: Work with colleagues across 70+ global locations and 61 countries, offering exposure to international teams and projects.
- **Work Model**: Hybrid and flexible work arrangements are common; specific policy varies by role and location.
- **Benefits** (vary by location):
    - Comprehensive insurance (health, life, accident, disability)
    - Paid time off, company holidays, maternity/parental leave
    - Financial counseling, estate planning, and retirement planning resources
    - Digital learning and career development programs
    - 24/7 Employee Assistance Program (EAP) for stress, legal, and financial questions [netcracker.com](https://www.netcracker.com/careers).
- **Hiring Process**: Typically 1-2 phone/video calls with a recruiter, followed by 1-3 rounds with hiring managers or senior team members, then a reference check and offer [netcracker.com](https://www.netcracker.com/careers).
- **Open Roles**: Currently has ~76 active job postings, including Senior Software Engineer, Senior Business Analyst, Application Security Architect, Sales Director, and Client Partner [linkedin.com](https://www.linkedin.com/company/netcrackertech) [netcracker.com](https://www.netcracker.com/careers/open-positions).

## Sources
1. [Netcracker About Us](https://www.netcracker.com/about-us)
2. [Netcracker Homepage](https://www.netcracker.com/)
3. [Netcracker Careers](https://www.netcracker.com/careers)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/netcrackertech)
5. [Netcracker Open Positions](https://www.netcracker.com/careers/open-positions)

## Other roles at Netcracker

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- [Office Coordinator](https://feeny.ai/job/office-coordinator-netcracker-cincinnati-4n33k5crt5ct) — Cincinnati, OH
- [Managed Services Director](https://feeny.ai/job/managed-services-director-netcracker-tokyo-5nzw8hnefq70) — Tokyo, Japan
- [Client Partner](https://feeny.ai/job/client-partner-netcracker-switzerland-t9h5we3jvfpn) — Switzerland
- [Account Manager](https://feeny.ai/job/account-manager-netcracker-europe-5wzse80gtaes) — Europe
- [Sales Operations Coordinator](https://feeny.ai/job/sales-operations-coordinator-netcracker-waltham-aesy0s5jeb2h) — Waltham, MA
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