--- title: 'Business Solution Representative - Rest of World - South Asia at Viamericas' canonical: 'https://feeny.ai/job/business-solution-representative-rest-of-world-south-asia-viamericas-tijuana-mvkacbhe45fc' type: 'job' last_seen: '2026-09-07' --- # Business Solution Representative - Rest of World - South Asia at Viamericas - **Company:** Viamericas - **Location:** Tijuana Baja, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-22 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/viamericas/ab3dd2d4-cb92-42cd-9f1c-b3dc97311d22 ## Job description Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries.  At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services.  We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, integrity, empathy and creativity. Position Summary: The Business Solutions Representative Representative is responsible for developing and servicing a portfolio of clients (Agents), for our  South Asia  Markets, through telephone visits, generating a commercial relationship, which allows negotiations to increase shipping volume and profitability for Viamericas. Duties and Responsabilities - Deliver excellent customer service and provide effective solutions through both inbound and outbound calls. - Conduct and document regular telephone outreach across the assigned territory. - Monitor pricing and report on trends or discrepancies. - Follow up with inactive agencies. - Develop and implement business plans to support regional goals. - Identify and prospect new business opportunities within the assigned territory. - Prepare and submit reports on competitor activity. - Provide support and assistance to sales field staff as needed. - Oversee the full onboarding and installation process for new agencies. - Support, and develop new agents to ensure operational readiness. - Maintain and increase transaction volume within the assigned territory. - Ensure sustained and growing profitability of transactions in the territory. - Grow and manage the portfolio of assigned agencies. - Track, follow up, and resolve issues reported by agents and field staff. - Maintain full availability to respond to operational and business needs. - Collaborate effectively in a team environment to achieve common objectives. ## Qualifications - Fully bilingual Hindi & Bangali /Spanish - Needs to have US visa, as frequent travel to the US is required - Understanding of the sales cycle, with the ability to close deals - Ability to prospect, close, follow up, ability to negotiate - Exceptional verbal and written communication skills with a high level of confidence - Creative thinker and must have the ability to solve critical problems - Ability to multitask and manage business conflicts - Ability to analyze the market and target potential customers - Strong internet research skills - Excellent presentation skills, verbal and written communication skills, and interpersonal skills - Very organized and attentive to details. Disciplined and dedicated - Tracking and multitasking capabilities - Ability to handle a fast paced environment and challenging workload - Highly motivated with a strong desire for success - Based on experience and judgment to plan and achieve goals - Desire to be successful, competitive, optimistic, persuasive, upright - Excellent attitude - Service skills and proactive solutions - Must be an expert in handling CRM software and other common computer programs such as Power Point, MS Word, Outlook and Ms Excel - Goal oriented and believe in teamwork - Must be adaptable, professional, courteous and motivated, and must function well individually or as a member of a team Working Conditions - General office working conditions, time availability is required, frequent travel (foreign and domestic) is required. Availability to work on weekends. ## About Viamericas ## Company Overview - **One-liner**: Viamericas is a licensed money transmitter offering international money transfer, bill payment, check processing, and mobile top-up services through thousands of U.S. agent locations and a global network of over 100,000 payout points in more than 80 countries. - **Entity Type**: Private (no public funding rounds disclosed; appears bootstrapped or self-funded since 2000) - **Headquarters**: Coral Gables, Florida, United States - **Founded**: 2000 - **Founders**: Joseph Argilagos (Co‑Founder and Chairman of the Board) ## Core Business - **Primary industries**: Financial services / international remittances / payment processing - **Target customers**: B2C (individuals sending money to family and friends abroad) and B2B (agent locations, partners using the Vianex API platform) - **Mission or purpose**: “Connecting the world through money transfer” – helping families achieve their financial goals by providing affordable, reliable international payment services. ## Products & Services - **Viamericas (Agent Network)**: In‑person money transfer, bill payment, check processing, and mobile top‑up available at thousands of agent locations across the United States and over 100,000 payout locations in Latin America, Africa, India, the Philippines, and other countries. - **Vianex (Digital Platform)**: Online and mobile app allowing customers to send money 24/7 from the U.S. to numerous countries; includes secure login, transaction history, and rate locks. - **Vianex APIs**: A full set of APIs that enable partners to integrate directly into Viamericas’ network for remittance, bill pay, mobile top‑up, compliance, and more. - **ViaUniversity**: Online training platform for agents and employees covering FinCEN compliance, OFAC and KYC checks, and general payment services education. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metrics**: - Ranked **#1 remittance provider** by the Inter‑American Dialogue (source: corporate website) - **$600 billion** global remittance industry (referenced on site, not Viamericas’ revenue) - **100,000+ payout points** in 80+ countries - **Thousands of send agents** across all 50 U.S. states and Washington, D.C. - **Notable Investors / Partners**: Not publicly listed; the company has grown organically and is not known to have taken venture capital. - **Growth Signals**: - Expanding presence into Canada, Southeast Asia, and Africa - Operations centers in Mexico, Colombia, and the Philippines - Active hiring across multiple departments (Technology, Operations, Marketing, etc.) ## Competitive Advantages - **Extensive payout network**: Over 100,000 locations in 80+ countries, with strong density in Latin America, Africa, India, and the Philippines. - **One‑stop shop**: Combines money transfer, bill pay, check processing, and mobile top‑up in a single platform (both retail and digital). - **Compliance expertise**: In‑house regulatory team with deep knowledge of anti‑money laundering (AML) laws, OFAC sanctions, and state licensing – the company handles compliance training and tools for its agent network. - **API‑first approach**: The Vianex API set allows quick integration for partners, lowering the barrier to access Viamericas’ established network. ## Strategic Focus - **Digital transformation**: Accelerating adoption of the Vianex online/mobile channel and expanding API partnerships to reach new customer segments. - **Global expansion**: Penetrating new geographies, particularly in Africa, Asia, and Canada, while deepening coverage in core Latin American markets. - **Regulatory leadership**: Maintaining best‑in‑class compliance to sustain trust and enable faster entry into new jurisdictions. - **Talent development**: Investing in internal training (ViaUniversity) and promoting from within (e.g., CTO Esteban Bernal started as a DBA). ## Why Work Here - **Culture**: Described by employees as a “huge family” that supports and encourages growth. (Source: careers page quote) - **Work policy**: Mix of on‑site, hybrid, and remote roles depending on location and function (e.g., Infrastructure Intern in Medellin is on‑site; Senior Marketing Data Analyst in Tijuana is hybrid; Senior Software Developer in Medellin is hybrid). - **Global offices**: Coral Gables (HQ), Los Angeles, Tijuana (Mexico), Medellin (Colombia), Manila (Philippines). - **Career growth**: Proven track record of internal promotions – the CTO rose from Database Administrator through IT Manager to Vice President and ultimately CTO. - **Training**: ViaUniversity provides ongoing compliance and professional development courses. - **Hiring transparency**: Company uses AI tools to assist with resume screening but states that final hiring decisions are made by humans. ## Sources 1. [corporate.viamericas.com](https://corporate.viamericas.com/) 2. [corporate.viamericas.com/careers/](https://corporate.viamericas.com/careers/) 3. [corporate.viamericas.com/about/](https://corporate.viamericas.com/about/) 4. [corporate.viamericas.com/management/](https://corporate.viamericas.com/management/) 5. [jobs.lever.co/viamericas](https://jobs.lever.co/viamericas) ## Other roles at Viamericas - [Quality Assurance Analyst](https://feeny.ai/job/quality-assurance-analyst-viamericas-medellin-e16gzn77x3v9) — Medellin, Colombia - [Business Development Executive](https://feeny.ai/job/business-development-executive-viamericas-los-angeles-mmz4mdpqmy34) — Los Angeles, CA - [Infrastructure Intern](https://feeny.ai/job/infrastructure-intern-viamericas-medellin-5s3nztfzd7jg) — Medellin, Colombia - [Business Development Executive](https://feeny.ai/job/business-development-executive-viamericas-charlotte-cx0571h7q5eb) — Charlotte, NC - [Business Solution Representative](https://feeny.ai/job/business-solution-representative-viamericas-tijuana-baja-8nqwm3b8p1ew) — Tijuana Baja, CA - [Senior Marketing Data Analyst](https://feeny.ai/job/senior-marketing-data-analyst-viamericas-tijuana-baja-gdhet9tq2hh0) — Tijuana Baja, CA - [Quality Assurance Analyst](https://feeny.ai/job/quality-assurance-analyst-viamericas-manila-a1fz0d9ndtg7) — Manila, Philippines - [Business Development Executive](https://feeny.ai/job/business-development-executive-viamericas-kansas-city-5qvxnk5ekh2p) — Kansas City, KS - [Customer Service Representative-Bilingual Vietnamese](https://feeny.ai/job/customer-service-representative-bilingual-vietnamese-viamericas-manila-0xd6trr3h0mp) — Manila, Philippines - [Senior Software Developer](https://feeny.ai/job/senior-software-developer-viamericas-medellin-0z1xrynm0vpp) — Medellin, Colombia