--- title: 'Business Solutions Architect at Endpoint Clinical' canonical: 'https://feeny.ai/job/business-solutions-architect-endpoint-clinical-united-kingdom-9w983p3jv260' type: 'job' last_seen: '2026-09-10' --- # Business Solutions Architect at Endpoint Clinical - **Company:** Endpoint Clinical - **Location:** United Kingdom - **Compensation:** £40k–£65k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-15 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.lever.co/endpointclinical/40f71cad-aedc-41b9-9392-f9c91a590360 ## Job description About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects.  Business Solutions Architects work closely with the client, Project Managers, and technical teams to ensure that each system is built and updated to meet the needs of the protocol. The Business Solutions Architect (BSA) independently delivers business analysis for low-to-medium complexity initiatives. The role translates business needs into clear, actionable requirements and ensures alignment between business and technical teams. Responsibilities: - Demonstrate strong working knowledge of technologies used in life sciences and clinical trial environments, including RTSM platforms. - Lead requirements elicitation and documentation for assigned initiatives, translating business needs into clear, actionable, and compliant functional requirements. - Facilitate workshops, discovery sessions and process reviews to drive shared understanding of study and system needs. - Collaborate with clients to elicit, analyse, and document system requirements, enhancements and changes throughout the study lifecycle. - Analyse business processes, data flows, and system interactions to ensure alignment between business objectives and technical solutions. - Serve as a subject matter expert on assigned clinical study protocols, supporting studies of moderate to high complexity. - Author clear, accurate, and compliant functional specifications for RTSM systems, including randomization, kit lists, integrations and interfaces. - Partner effectively with internal teams (Project Management, Development, QA, Operations, and Support) to advance initiatives through all phases of the development lifecycle. - Support UAT planning, execution and defect triage, ensuring timely issue resolution and optimal study designs. - Manage requirements changes in line with established governance and escalation processes, ensuring traceability and risk awareness. - Continuously expand knowledge of Endpoint platforms, processes and offerings as they evolve. - Understand and assess the operational and strategic impact of system issues (e.g., unblinding risk, supply shortages, patient randomization or dosing challenges). - Apply and reinforce Endpoint processes while supporting client‑specific study designs and ongoing maintenance. - Collaborate with process owners and provide constructive feedback to improve study maintenance and operational efficiency. - Identify risks and issues early, escalating appropriately based on impact and urgency. - Manage system designs across multiple studies and client templates, ensuring consistency and quality. - Build trust through transparency, accountability and the ability to engage in clear, respectful and constructive conversations when needed. - Perform other duties as assigned, consistent with business needs and the scope of the position. Accountabilities: - Demonstrates timely, accurate and high‑quality delivery of Business Analysis outputs within assigned initiatives. - Is accountable for maintaining clear, complete and traceable requirements that support compliant and effective system designs. - Effectively utilises available resources to support on‑time study delivery while maintaining appropriate oversight and accountability. - Builds and maintains effective working relationships with stakeholders, demonstrating confident facilitation and professional stakeholder management. - Delivers work with a consistent level of reliability, quality and attention to detail, reflecting solid Business Analysis capability and accountability for outcomes. Authority: - The Business Solutions Architect is authorised to own Business Analysis deliverables within the assigned scope of work. - Makes analysis and requirements decisions within established frameworks, standards and governance processes, escalating where impact or risk exceeds defined thresholds. - Is authorised to engage directly with business users, subject matter experts and delivery teams to elicit requirements, validate solutions and support study delivery. - May assess and communicate risks related to RTSM system designs, requirements changes and study impacts, providing informed recommendations within established governance and escalation frameworks. Education: - Bachelor's degree or equivalent preferred; appropriate experience in the RTSM industry may substitute for the degree requirement. Experience: - 2+ years of experience in clinical trials, RTSM/IRT, clinical supply chain, or a related life sciences/technology field - 2-4 years experience in the life science industry . - Previous experience working in a fast-paced, entrepreneurial environment preferred. - Familiarity using SQL a plus Skills: - Strong attention to detail and quality-focus - Strong customer service orientation - Excellent organizational and time management skills - Good communication skills - Excellent organizational skills - Strong interpersonal skills with the ability to work effectively with a wide variety of professionals - Solid written communication, including the ability to effectively document technical information - Able to work on multiple assignments with moderate supervision Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-Remote ## About Endpoint Clinical ## Company Overview - **One-liner**: Endpoint Clinical provides Randomization and Trial Supply Management (RTSM) technology and services to clinical trial sponsors and CROs, helping them manage complex global trials efficiently. - **Entity Type**: Private - **Headquarters**: Raleigh, North Carolina, United States - **Founded**: 2009 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Life Sciences / Clinical Trial Technology (RTSM/IRT) - **Target customers**: B2B – Biopharmaceutical companies (from emerging biotech to 8 of the Top 15), Contract Research Organizations (CROs) - **Mission or purpose statement**: To help set the foundation for clinical trial success by delivering innovative, high-quality RTSM solutions that make a difference in advancing lifesaving treatments. ## Products & Services - **[PULSE®]**: A fully customizable and adaptive dynamic RTSM platform designed to scale with trial workflow and deliver real-time responsiveness for evolving needs. (SaaS/Platform) - **[Elosity]**: A multi-tenant, robust RTSM platform offering enhanced speed, flexibility, and AI-driven capabilities to optimize trial logistics and patient outcomes. (SaaS/Platform) - **RTSM Support & SLAs**: Proactive, expert-led support with defined service level agreements to keep trials running smoothly. (Service) - **AI Services**: Harnessing AI-driven insights to streamline eClinical operations and enable smarter decision-making across global trials. (Service) - **UAT Services**: Comprehensive, independent User Acceptance Testing to ensure flawless RTSM performance and accelerate study timelines. (Service) - **Consulting Services**: Expert consulting on randomization and drug supply strategies to enhance trial integrity and optimize resource allocation. (Service) ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Annual Revenue of **$65.6M** (estimated) [linkedin.com] - **Total Funding**: **$1.7M** [linkedin.com] - **Notable Investors/Partners**: Not publicly disclosed. Partners with 300+ sponsors including 8 of the Top 15 Biopharma leaders [endpointclinical.com]. - **Growth Signals**: - Recognized as an **RTSM Leader** in the Everest Group 2025 PEAK Matrix® Assessment [endpointclinical.com]. - Powers trials across **90+ countries** and works with **100,000+ clinical trial sites** [endpointclinical.com]. - Has supported **over 1M patients** across **2,000+ clinical studies** [endpointclinical.com]. - Headcount of **~486-600 employees**, with a modest growth of 0.5% YoY [linkedin.com, endpointclinical.com]. ## Competitive Advantages - **Deep RTSM Expertise**: Nearly 20 years of RTSM advancement and 200+ years of combined industry experience on the leadership team [endpointclinical.com]. - **Proven Scale & Reliability**: Demonstrated ability to support complex, adaptive trials across a wide range of therapeutic areas (20+) including oncology and rare diseases [endpointclinical.com]. - **Governance-First Approach**: Built-in controls, audit readiness, and regulatory alignment provide a strong quality and compliance mindset [endpointclinical.com]. - **Leadership Recognition**: Named a Leader by the Everest Group, a highly respected industry analyst firm [endpointclinical.com]. ## Strategic Focus - **Innovation & AI**: Integrating AI-driven capabilities into platforms (Elosity) to optimize trial logistics and improve patient outcomes [endpointclinical.com]. - **Global Expansion**: Continuing to support trials globally across 90+ countries [endpointclinical.com]. - **Operational Excellence**: Maintaining a strong focus on quality, compliance, and proactive support as key differentiators [endpointclinical.com]. ## Why Work Here - **Culture**: Endpoint Clinical emphasizes a culture of excellence, accountability, and collaboration. They want to be a "top career destination" [endpointclinical.com]. - **Awards**: Recognized by Built In as a **Top 100 Midsize Place to Work** from 2021 to 2025 [endpointclinical.com]. - **Work Policy**: Employs a **hybrid** work model with flexible on-site expectations. Offices are located globally including the US (Raleigh, MA), Europe, and Asia [builtin.com, endpointclinical.com]. - **Global Team**: A workforce of over 600 people spread across 10 countries (including India, US, UK, Philippines, China), fostering a collaborative, global culture [linkedin.com, endpointclinical.com]. - **Benefits**: Offers performance bonuses, generous parental leave, family medical leave, dental insurance, Flexible Spending Account (FSA), and customized development tracks [builtin.com]. - **Engineering & Innovation**: The company is focused on next-generation technology and AI, indicating a dynamic and challenging environment for technical talent [endpointclinical.com]. - **Note on Employee Sentiment**: The current employee rating on LinkedIn is 2.9/5.0 (based on 177 reviews), with culture and career opportunities rated lower (2.5/5.0) [linkedin.com]. This is an important data point to consider. ## Sources 1. [endpointclinical.com](https://www.endpointclinical.com/) 2. [endpointclinical.com - Careers](https://www.endpointclinical.com/careers) 3. [endpointclinical.com - Company](https://www.endpointclinical.com/company) 4. [linkedin.com](https://linkedin.com/company/endpoint_464541) 5. 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