--- title: 'Business System Analyst (Tax & Customers) at Solidgate' canonical: 'https://feeny.ai/job/business-system-analyst-tax-customers-solidgate-europe-kj412a8k5pak' type: 'job' last_seen: '2026-11-08' --- # Business System Analyst (Tax & Customers) at Solidgate - **Company:** Solidgate - **Location:** Europe - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.ashbyhq.com/solidgate/06f0463d-272e-407b-ae31-fb9281e9f337 ## Job description ## Our Mission and Vision At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world. We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board. We’re building the #1 payment orchestrator in the world — and the names behind us prove it. Clients include Bolt, Ajax, Nova Post, MEGOGO. Trusted by giants like J.P. Morgan. Ranked #2 in the “Employer of the Year 2026” award by Forbes Ukraine. ## About the Role You'll help build[Solidgate Tax](https://solidgate.com/tax/), our in-house tax engine covering registration, calculation, nexus monitoring, filing, and remittance across the US, Canada, and EU. As the Tax & Customers domain expands, so does the complexity of our roadmap. Today, the Group PM leads this team alongside the entire Billing stream. You'll become the first dedicated analyst, taking ownership of requirements and integrations to help the team ship faster and build scalable solutions. This is a hands-on role at the intersection of product, business, and engineering, with a clear path to grow into a Product Manager. ## What You Will Own - Drive requirements. Turn product ideas into clear user stories, acceptance criteria, and development-ready specifications. - Analyze integrations. Explore internal and third-party APIs, map data flows, and document system interactions. - Shape product flows. Work with the PM and engineers on merchant-facing features, from nexus monitoring to tax filing. - Solve complex cases. Clarify business logic, identify edge cases, and remove ambiguity before development. - Keep the team aligned. Collaborate with engineering, product, and finance to ensure everyone works from the same requirements. - Own documentation. Maintain a reliable source of truth for product and system logic. ## Team Setup You'll join the Tax & Customers team within the Billing stream, collaborating with engineers, the Engineering Manager, product/data analysts, and the finance team. Your future manager and mentor is[Valentyn Pidpalyi](https://www.linkedin.com/in/valentyn-pidpalyi/), Group PM and Billing stream lead. ## Why This Role Is a Career Accelerator - Clear path to Product Management. Grow into a PM role within 12–18 months, with direct mentorship from the Group PM. - Build, don't patch. Work on a recently rebuilt system with minimal technical debt, combining in-house tax logic with third-party integrations. - Develop rare expertise. Gain deep knowledge of international tax compliance, fintech infrastructure, and complex API integrations. Our Ideal Candidate - 1–2+ years as a Business, Product, or System Analyst in a product company - Hands-on experience with engineering teams and third-party API integrations (REST/JSON) - Strong requirements gathering and documentation skills, including user stories, acceptance criteria, and edge cases - Ability to analyze APIs, understand system interactions, and visualize data flows - Familiarity with Jira, Confluence, diagramming tools, and basic SQL - Understanding of SDLC and Agile development - Ability to navigate ambiguity, independently clarify requirements, and work across technical and business challenges - English at Upper-Intermediate or higher - Motivation to grow into a Product Manager role The Points That Make You Stand Out - Experience in fintech, payments, billing, SaaS, or other complex product domains - Familiarity with tax compliance concepts such as VAT, sales tax, nexus, or filing - Exposure to product management and product discovery Why Join Solidgate? High-impact role. You’re not inheriting a perfect system — you’re building one. Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered. Part of Endeavor — a global community of the world’s most impactful entrepreneurs. We’re proud to be the first payment orchestrator from Europe to join — and to share our expertise within a network of outstanding global companies. Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move. Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers. We’re also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes. Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD. If you want to grow from analyst to product manager in one of the hardest domains in fintech, this is the place. 🫂 Know top talent? We’re always on the lookout.[Recommend someone](https://jobs.ashbyhq.com/solidgate/form/external-referral-program) for our role, and if they get hired, there’s a bonus waiting for you — simple as that. ## About Solidgate ## Company Overview - **One-liner**: Solidgate is a modern payment orchestration platform that enables digital businesses to accept, optimize, and scale global payments through a single API. - **Entity Type**: Private (Funding stage not disclosed) - **Headquarters**: London, United Kingdom - **Founded**: 2016 - **Founders**: Yuri Alekseev (Co-founder, former CEO) and Kirill Tarnopolskyi (CEO) ## Core Business - **Primary industry**: Financial Services / Payments / Fintech - **Target customers**: Fast-growing online businesses – including subscription services, cross-border e‑commerce, SaaS, marketplaces, and digital platforms - **Mission / purpose**: Build a truly large and successful fintech player that empowers outstanding entrepreneurs to build outstanding internet companies ## Products & Services - **Payment Orchestration Platform**: A unified API that connects merchants to multiple acquirers, alternative payment methods (APMs), and local payment methods. Includes intelligent routing, real‑time failover, and a provider‑agnostic card vault. - **Fraud Prevention & Chargeback Management**: Built‑in risk engine, prevention alerts, and automated dispute resolution. - **Subscription & Billing Engine**: Supports trials, usage‑based billing, and recurring payments without custom development. - **Tax Calculation**: Automated tax compliance across multiple markets. - **Treasury & Payouts**: Global accounts, corporate cards, and unified settlement reporting. - **Payment Links & Hosted Payment Form**: No‑code options for quick go‑live; customizable embeddable form for full UX control. - **Connectors Library**: Pre‑built integrations for 100+ APMs and hundreds of connectors; new providers can be added without reintegration. ## Market Standing - **Valuation / Market Cap**: Not publicly available - **Key Metric**: Headcount of 300+ (doubling year over year); LinkedIn reports 250 employees with +41.2% YoY growth - **Notable Clients / Partners**: Bolt, Ajax Systems, BetterMe, DMarket, DRESSX, Headway, Higgsfield, HOLYWATER, MEGOGO, Nova Post, Skylum, Zeely, and many more - **Growth Signals**: 99.99% uptime SLA; multi‑region infrastructure (active‑active global architecture); rapid headcount growth; expanding offices in Kyiv, Lviv, Warsaw, Nicosia, Dubai ## Competitive Advantages - **All‑in‑one platform**: Natively bundles payment orchestration, fraud, subscriptions, tax, chargeback management, and treasury – eliminating the need to stitch together separate tools. - **99.99% uptime guarantee**: Low‑latency performance with automatic failover across multiple providers and regions. - **Provider‑agnostic vault**: Tokens work across acquirers, enabling easy provider swaps without re‑tokenization. - **Speed to market**: Go‑live in as little as 1 day (simple setups) to 2 weeks (complex multi‑region rollouts); no‑code payment links available immediately. - **Enterprise‑grade security**: PCI DSS 4.0 compliant, tokenization, encryption, and full audit trail. ## Strategic Focus - Expand global footprint by adding more local payment methods and acquiring in new regions. - Continue to invest in the platform’s native capabilities (fraud, tax, billing) to reduce merchant reliance on third‑party tools. - Maintain a “fast, ambitious, sometimes messy” culture to attract top engineering and product talent. ## Why Work Here - **Culture**: Office‑first but flexible (remote, hybrid, or on‑site). Fast‑paced, high‑ownership environment where “your ideas matter, your decisions shape the product.” No rigid structure – ideal for those who thrive on autonomy and impact. - **Team**: 300+ people, doubling yearly; average hiring process 1.5–2 weeks. Active hirers of juniors and interns (sponsor ICPC teams, hackathons, career fairs). - **Tech Stack**: Go, Kotlin, Python, React, TypeScript, PostgreSQL, Redis, Node.js, AWS. Full DevOps: CI/CD, Terraform, Kubernetes, Grafana, VictoriaMetrics. - **Benefits**: 20 paid vacation days + unlimited sick leave; MacBook & accessories; medical insurance; daily office meals; Learning & Development budget; wellness budget; regular team‑building activities. - **Offices**: Kyiv, Lviv, Warsaw, Nicosia, Dubai (with London as HQ). ## Sources 1. [solidgate.com](https://solidgate.com/) 2. [solidgate.com/careers](https://solidgate.com/careers/) 3. [linkedin.com/company/solidgate](https://www.linkedin.com/company/solidgate) 4. [jobs.ashbyhq.com/solidgate](https://jobs.ashbyhq.com/solidgate) 5. [cbinsights.com/company/solidgate](https://www.cbinsights.com/company/solidgate) ## Other roles at Solidgate - [Senior Regulatory Compliance Officer](https://feeny.ai/job/senior-regulatory-compliance-officer-solidgate-europe-c564yphf6m59) — Europe - [Junior Information Security Engineer](https://feeny.ai/job/junior-information-security-engineer-solidgate-kyiv-qsj5p302g0y2) — Kyiv, Ukraine - [Technical Support Manager](https://feeny.ai/job/technical-support-manager-solidgate-europe-njy5pdj5ja1x) — Europe - [Junior Compliance Operations Specialist](https://feeny.ai/job/junior-compliance-operations-specialist-solidgate-kyiv-ea078dqpwvj6) — Kyiv, Ukraine - [Senior Data Scientist](https://feeny.ai/job/senior-data-scientist-solidgate-warsaw-4506g7xs65gk) — Warsaw, Poland - [Administrative Manager (Warsaw)](https://feeny.ai/job/administrative-manager-warsaw-solidgate-warsaw-z7p51145hfac) — Warsaw, Poland - [Lead Marketing Designer](https://feeny.ai/job/lead-marketing-designer-solidgate-kyiv-c2g53p67kd5m) — Kyiv, Ukraine - [Junior Business Operations Manager](https://feeny.ai/job/junior-business-operations-manager-solidgate-kyiv-td9ckm8rfkb7) — Kyiv, Ukraine - [Financial Analyst](https://feeny.ai/job/financial-analyst-solidgate-kyiv-3my3ehfky9ea) — Kyiv, Ukraine - [Junior Education Community Manager](https://feeny.ai/job/junior-education-community-manager-solidgate-europe-2de573ce6rkm) — Europe