--- title: 'Business Systems Analyst ~ Automation at NASA Federal Credit Union' canonical: 'https://feeny.ai/job/business-systems-analyst-automation-nasa-federal-credit-union-remote-bcsn56rcxzf4' type: 'job' last_seen: '2026-11-01' --- # Business Systems Analyst ~ Automation at NASA Federal Credit Union - **Company:** NASA Federal Credit Union - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-01 - **Apply:** https://jobs.lever.co/nasafcu/1d3c9c22-0886-4142-9af8-077fb43de54c ## Job description We are seeking a highly skilled Business Systems Analyst (BSA) with a strong background in intelligent automation, robotic process automation (RPA), and AI-driven solutions to help optimize business operations. The ideal candidate will bring hands-on experience in automation development, UiPath, Workbot technologies, Intelligent Document Processing (IDP), and emerging agentic AI capabilities, with a proven ability to identify, analyze, and implement scalable automation opportunities. This role requires a blend of technical expertise and business acumen, including process discovery, requirements gathering, solution design, and collaboration across cross-functional teams. Success in this position requires strong analytical skills, curiosity, adaptability, and the ability to thrive in a dynamic environment where priorities and technologies continue to evolve. Essential Duties and Responsibilities: include the following with other duties as assigned. Level I: - Plans, designs, develops, and launches efficient business, financial, and operational systems in support of core organizational functions and business processes. - Gathers and analyzes data in support business cases, proposed projects, and system requirements. - Generates and compiles reports based on the findings, complete with probable causes and possible solutions to system issues. - Applies proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investment. - Performs research, troubleshooting, and fact-finding. - Occasional evening and weekend work to meet deadlines. - Designs, develops, and implements software and hardware solutions, systems, or products with proven experience. - Supports the organization’s goals and objectives. - Creates system models, specifications, diagrams, and charts using Microsoft Visio. - Evaluates business implications of the application of technology to the current business environment. Level II: Performs all duties of a Level I - Applies technical knowledge of programming languages at NASA Federal, including, but not limited to, PowerOn, VB.NET, VBScript, T-SQL. - Applies working knowledge of network and PC operating systems. - Imports data for use in report software, spreadsheets, graphs, and flow charts. - Coordinates the design, development, and implementation of software and hardware solutions, systems, or products. - Demonstrates the ability to work independently in some phases of system analysis and considers the business implications of the application of technology to the current business environment. Level III: Performs all duties of a Level II - Performs all duties of a Level II. - Acts as a project leader as assigned. - Enhances process automation using an Enterprise Scheduler and/or RPA tools. - Analyzes the operation of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications. - Oversees the design, development, and implementation of software and hardware solutions, systems, or products. - Provides systems analysis and considers the business implications of the application of technology to current and future business environments. - Guides and advises less-experienced Business Systems Analysts under general direction. Education and Experience: Level I: - Minimum of one year of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services). - Experience with core software applications. - Understands basic programming concepts (sequence of commands, conditional structures, looping structures, etc.). Level II: - All education and experience for Level I. - Minimum of three years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services). - Possesses working knowledge of current network hardware, protocols, and standards. Level III: - All education and experience for Level II. - Minimum of five years of combined Business Administration, Computer Science, Accounting, or Management Information systems experience required (unless skills are deemed appropriate by the CIO/VP of Technology Services). - Advanced experience with system analysis and application of technology to business environments. - Advanced experience in analyzing the operations of database hardware, software. Our Generous Benefit Package Includes: NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more. +Insurance coverage begins the 1st day of the month, following 30 days after hire date. *100% Credit Union-Paid Full-Time Employee Benefits: - Salary: $77,500 - $137,500 / Annually - 401(k) with employer match up to 6% and immediate 100% vesting - Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans) - High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+* - Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+ - Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ - Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+ - Long-term Disability Insurance+* - Flexible Spending Medical Account (FSA)+ - Flexible Spending Dependent Care Account+ - Health Savings Account (HSA)+ - Voluntary Supplemental Employee and Dependent Life Insurance+ - Voluntary Short-term Disability Insurance+ - Remote or Remote / Hybrid work options based on position - Life Insurance/AD&D+* - Vacation Leave (excluding Outside Loan Officers) - Sick and Safe Leave - 11 Paid Holidays - Education Assistance - Employee Referral Bonus* - Credit Union Membership Eligible - Employee Assistance Program+* - Identity Theft Protection (Additional premiums to add family members)+* - Pet Insurance - Employee Discount Program - Remote or Remote / Hybrid work options based on position All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions. ## WE’RE STRONGER TOGETHER At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together. Posted: 10.30.2026 ## About NASA Federal Credit Union ## Company Overview - **One-liner**: NASA Federal Credit Union is a member-owned, not-for-profit financial cooperative serving over 200,000 members with banking, lending, and investment solutions. - **Entity Type**: Private (Credit Union cooperative) – not publicly traded - **Headquarters**: Upper Marlboro, Maryland, USA (Washington, D.C. region) - **Founded**: 1949 - **Founders**: 7 members of the scientific community (individual names not publicly available) ## Core Business - **Primary industry/industries**: Financial services (credit union banking, consumer lending, mortgages) - **Target customers**: B2C (individual members and households), with a focus on the scientific community and the broader Washington, D.C. region - **Mission or purpose statement**: “Empowering people to achieve a brighter financial future” ## Products & Services - **Checking & Savings Accounts**: Standard deposit accounts with competitive rates and low fees. - **Mortgage Loans**: Innovative mortgage products for first-time homebuyers, refinancing, and low-down-payment options (over $402 million in mortgage products in 2025). - **Auto Loans**: Vehicle financing for members. - **Credit Cards**: Consumer credit card offerings. - **Investment Services**: Financial advisory services (in-person/hybrid roles available). - **Digital Banking**: Online and mobile banking platform for account management. ## Market Standing - **Valuation/Market Cap**: Not applicable (member-owned cooperative) - **Key Metric**: Over 200,000 members (as of 2025); 381 employees; $99.2 million in member savings through lower rates and fewer fees in 2025. - **Notable Investors/Partners**: None (member-owned); community partners include local food banks, Children’s Hospitals, and scholarship funds. - **Growth Signals**: 92% member satisfaction rate; $124,000 in philanthropic donations in 2025; 209-ton annual carbon footprint reduction from facility upgrades; continuous hiring across multiple locations. ## Competitive Advantages - **Member-owned, not-for-profit structure**: Allows lower interest rates on loans, higher deposit rates, and fewer fees compared to for-profit banks. - **Strong community focus**: Deep ties to the Washington, D.C. region and the scientific community, with a history dating back to 1949. - **Employee-centric culture**: High investment in training (16,869 hours in 2025), generous benefits, and a culture of collaboration and inclusion. - **Environmental stewardship**: Active energy efficiency programs (LED, HVAC upgrades). ## Strategic Focus - **Continuous improvement**: Emphasis on training, innovation, and personalized solutions for members. - **Digital transformation**: Likely expanding digital banking capabilities (implied by remote/hybrid work options and technology roles). - **Community impact**: Continued philanthropic giving and affordable housing initiatives. ## Why Work Here - **Culture**: Values include “Go Above & Beyond,” “Be Accountable,” “Be Partners In Action,” and “Continuously Improve.” Employees report feeling valued and respected. - **Work model**: On-site, hybrid, and remote options available depending on position. - **Benefits** (Full-Time): - 401(k) with employer match up to 6% and immediate 100% vesting - Health insurance (two PPO plans, high-deductible plan 100% employer-paid) - Dental and vision insurance with generous employer contribution - Health Savings Account (HSA) and Flexible Spending Accounts (FSA) - Employer-paid life insurance and AD&D - Long-term disability insurance - Vacation, sick & safe leave, 11 paid holidays - Employee Assistance Program, education assistance, gain sharing bonus, employee referral bonus - Identity theft protection, pet insurance, employee discount program - **Professional development**: Dedicated training team, classes on products, service excellence, leadership, and skill-based learning. - **Diversity & Inclusion**: Equal Opportunity Employer, drug-free workplace (excludes marijuana), commitment to recruiting and retaining a diverse team. - **Hiring process**: Phone screen, credit check, video/in-person interview, background check and drug screening. ## Sources 1. [NASA Federal Credit Union Careers](https://nasafcu.com/careers) 2. [About Us – NASA Federal Credit Union](https://nasafcu.com/careers/about-us) 3. [Employee Benefits – NASA Federal Credit Union](https://nasafcu.com/careers/benefits) 4. [Careers FAQs – NASA Federal Credit Union](https://nasafcu.com/careers/careers-faqs) 5. 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