--- title: 'Business Systems Analyst at Cordance' canonical: 'https://feeny.ai/job/business-systems-analyst-cordance-united-states-h2r0b09pzrf1' type: 'job' last_seen: '2026-09-09' --- # Business Systems Analyst at Cordance - **Company:** Cordance - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-31 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/cordance/jobs/5411542008 ## Job description Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview The Systems & Operations team manages the platforms behind Cordance's go-to-market and back-office operations across our business units. We are seeking a Business Systems Analyst who can do more than administer a single tool. This person will understand how data moves across our systems, anticipate the downstream impact of changes, and translate business needs into clear, actionable requirements. You will begin with ownership of our CRM and marketing technology stack, supporting the systems and processes used by Marketing and Sales Development. Over time, the role will expand into broader business systems ownership and cross-functional initiatives across Cordance. ## Key Responsibilities - Own the day-to-day administration of HubSpot across CRM and marketing, including campaigns, lists, workflows, lifecycle stages, data management, and new configurations. - Support Marketing and Sales Development teams by translating business needs into scalable system solutions and reliable processes. - Build and maintain a strong understanding of how data moves across Cordance's systems, including CRM, quote-to-cash, ERP, and the data platform. - Assess the downstream impact of proposed changes and proactively identify dependencies, risks, or data-quality concerns across connected systems. - Partner with internal stakeholders, including business-unit presidents, general managers, and functional leaders, to gather requirements and translate them into clear documentation, user stories, and actionable tickets. - Triage and scope incoming requests, resolve issues within the role's ownership, and route execution work to the appropriate global administration resources. - Clarify incomplete requests and help stakeholders define the desired business outcome, requirements, and priority before work begins. - Support system integrations and the onboarding of new business units where initiatives touch the CRM or marketing technology stack. - Develop and maintain system documentation, operating standards, and SOPs to improve consistency, scalability, and shared knowledge. - Identify opportunities to improve system adoption, data integrity, workflow efficiency, and the overall user experience. Competencies: - Systems thinking: Understands connections across platforms and considers upstream and downstream impacts before making changes. - Business analysis: Asks thoughtful questions, identifies the underlying need, and translates business objectives into clear technical requirements. - Stakeholder partnership: Communicates effectively with business-unit leaders, functional teams, technical partners, and system users at varying levels of technical fluency. - Ownership and initiative: Works independently from a high-level brief, investigates unfamiliar issues, and returns with informed recommendations and questions. - Prioritization and judgment: Evaluates urgency, business impact, dependencies, and effort to scope and route requests appropriately. - Process discipline: Creates clear documentation and repeatable processes that reduce risk and reliance on individual knowledge. - Continuous improvement: Looks for practical ways to simplify workflows, improve data quality, and strengthen how teams use systems. Required Qualifications - 3 or more years of experience in business systems, CRM administration, revenue systems, or a related role. - Strong hands-on HubSpot administration experience across both CRM and Marketing Hub. - Demonstrated ability to work across multiple systems and reason through data flows, integrations, dependencies, and downstream impacts. - Experience gathering requirements and translating business needs into clear documentation, user stories, or technical tickets. - Strong written and verbal English communication skills, with confidence working directly with internal stakeholders and business-unit leaders. - Ability to work US business hours in a remote environment. - Experience in a multi-entity, acquisitive, private-equity-backed, or B2B SaaS environment. - Working knowledge of marketing operations concepts, including lists, workflows, lead lifecycle management, and data hygiene. - Exposure to Salesforce, NetSuite, an integration platform such as Workato, data hygiene tools such as Insycle, or reporting tools such as Lightdash is preferred. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: - Health and Wellness: - Comprehensive Health Coverage: Coverage begins on your first day of employment. - Retirement Savings: - 401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. - RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested. - Paid Time Off: - Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life. - Parental Leave: - 12 weeks paid leave for all employees. - Remote Work Support: - Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely. - Holidays: - Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones. Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement: Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/ ## About Cordance ## Company Overview - **One-liner**: Cordance acquires and accelerates the growth of vertically-focused B2B SaaS companies by providing long-term tactical guidance, operational support, and financial backing. - **Entity Type**: Private (Acquisition/Holding Company) - **Headquarters**: Raleigh, North Carolina, United States - **Founded**: 2021 - **Founders**: Founding team came together to support founder-run businesses; specific individual founder names are not publicly listed as a single founder. ## Core Business - Primary industry/industries: Vertical B2B SaaS (Education Technology, Industrial Software, Commerce & Compliance, and other niche verticals) - Target customers: Acquired portfolio companies (B2B SaaS firms with less than $10M in ARR); end customers are the diverse customer bases of those portfolio companies. - Mission or purpose statement: "Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance." [cordance.co](https://cordance.co/about-us/) ## Products & Services Cordance does not sell a single product. Instead, it provides a platform for acquired companies: - **Acquisition & Long-Term Partnership**: Acquires established B2B SaaS companies (usually under $10M ARR) that have strong product-market fit, then partners with founders to scale. - **Operational & Financial Support**: Provides go-to-market leadership, operational resources, financial backing, and strategic guidance to portfolio companies. - **Portfolio Companies**: Includes brands such as **AppsAnywhere** (EdTech), **Hapara** (EdTech), **Royal 4** (Industrial Software), **RT Systems** (Commerce), **Blue Link Associates** (ERP), **Ithos Global**, and **Neatoscan**. [linkedin.com](https://www.linkedin.com/company/cordanceco) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric – Annual Revenue**: USD $3.7 million (estimated, per LinkedIn). [linkedin.com](https://www.linkedin.com/company/cordanceco) - **Key Metric – Total Funding**: Not publicly disclosed as a standalone company (likely funded through equity/debt for acquisitions rather than traditional VC rounds). - **Notable Investors/Partners**: Not publicly disclosed. Leadership has backgrounds from Lone Wolf Technologies, JMI Equity, Aquiline Capital Partners, Sage Software, and Tyler Technologies. - **Growth Signals**: Headcount grew 26.1% year-over-year to 93 employees; acquired at least 7+ companies since 2022, including AppsAnywhere (2025/2026) and RT Systems; 15 active job postings with quarterly hiring up 87.5% and yearly up 275%. [greenhouse.io](https://job-boards.greenhouse.io/cordance) [linkedin.com](https://www.linkedin.com/company/cordanceco) ## Competitive Advantages - **Long-term focus**: Unlike typical PE roll-ups, Cordance emphasizes "long-term partnership" rather than a short-term flip, promising to support the culture and legacy of acquired companies. - **Experienced operator-led team**: Leadership collectively has over a century of combined experience building and scaling B2B SaaS companies, with backgrounds from both operating roles and private equity. - **Vertically-focused strategy**: Rather than a generalist approach, Cordance hones in on specific verticals (EdTech, Industrial, Commerce), allowing deep domain expertise and repeatable playbooks. - **Transparent acquisition process**: Explicitly commits to transparency with acquired company employees, seeking to allay fears typical of acquisitions. ## Strategic Focus - **Current priorities**: Deepening existing vertical portfolios (notably Education and Industrial Software); expanding the Commerce & Compliance division; continuing to acquire founder-led B2B SaaS companies under $10M ARR. - **Growth direction**: Scaling acquired businesses operationally and commercially; building a cohesive portfolio of market-leading niche software companies; hiring across sales, customer success, product, and M&A functions. ## Why Work Here - **Culture**: Positions itself as a "people-first" organization committed to building cultures where employees thrive. Core values include long-term partnership, growth orientation, accountability & transparency, and commitment. [cordance.co](https://cordance.co/about-us/) - **Work model**: Remote-first company (all current job postings list "United States - Remote"). [greenhouse.io](https://job-boards.greenhouse.io/cordance) - **Team composition & growth**: Small but rapidly growing team (93 employees) — new hires can have outsized impact. Talent has been sourced from notable SaaS companies like LogMeIn, Lone Wolf Technologies, and Allbridge. - **Leadership**: CEO Caroline Morris (former COO at Lone Wolf, Army veteran, Harvard MBA); CFO Dan Savage (former PE investor at Aquiline); strong operating and M&A background across the executive team. [cordance.co](https://cordance.co/about-us/) - **Notable perks**: Emphasis on learning culture, professional development, and impact. "We work hard and acknowledge others that do the same." [cordance.co](https://cordance.co/about-us/) - **Job roles open (as of mid-2026)**: Account Executives (multiple divisions), Sales Director, Customer Success Managers, Product Manager, M&A Professional, HR Director, VP of Expansion, Business Unit President. [greenhouse.io](https://job-boards.greenhouse.io/cordance) ## Sources 1. [cordance.co](https://cordance.co/) 2. [cordance.co/about-us/](https://cordance.co/about-us/) 3. [greenhouse.io](https://job-boards.greenhouse.io/cordance) 4. [linkedin.com](https://www.linkedin.com/company/cordanceco) ## Other roles at Cordance - [Technical Project Manager](https://feeny.ai/job/technical-project-manager-cordance-united-states-x8zaqpwfjx0d) — United States - [Manager - Customer Success](https://feeny.ai/job/manager-customer-success-cordance-united-states-cjx1mqkh4j4v) — United States - [Data Architect](https://feeny.ai/job/data-architect-cordance-united-states-r683q95e1ppa) — United States - [Product Owner-SolutionsITW](https://feeny.ai/job/product-owner-solutionsitw-cordance-united-states-pwk6xapzc8xv) — United States - [Revenue Operations Analyst](https://feeny.ai/job/revenue-operations-analyst-cordance-united-states-29xnbktpmv71) — United States - [Marketing Operations Manager](https://feeny.ai/job/marketing-operations-manager-cordance-united-states-e3qa0q7re9e7) — United States - [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-cordance-united-states-a8dfaw2ejdyp) — United States - [M&A Professional](https://feeny.ai/job/m-a-professional-cordance-los-angeles-gcd6a4mqy9gs) — Los Angeles, CA - [Account Executive (EdTech Division)](https://feeny.ai/job/account-executive-edtech-division-cordance-united-states-651nv5r2jkpb) — United States - [Account Executive (Commerce & Compliance Divisions)](https://feeny.ai/job/account-executive-commerce-compliance-divisions-cordance-united-states-3ctrwkcq1h96) — United States