---
title: 'Business Systems Analyst - Program Management at ALOM Technologies'
canonical: 'https://feeny.ai/job/business-systems-analyst-program-management-alom-technologies-indianapolis-a6rhwerkys54'
type: 'job'
last_seen: '2026-09-21'
---

# Business Systems Analyst - Program Management at ALOM Technologies

- **Company:** ALOM Technologies
- **Location:** Indianapolis, IN
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-21
- **Apply:** https://jobs.lever.co/alom/073fba48-f5c1-48a8-8567-2ea6cb8f050b

## Job description

Are you a quality-focused professional who excels in driving accuracy and impeccable service in our fulfillment and manufacturing? Are you looking to be an integral part of a top-performing division within a technology-driven, growing organization that continuously invests in the training and development of its employees? If so, welcome to ALOM!

We are a global, high-volume, solutions-providing, and service-driven supply chain management company. Our award-winning leadership develops and implements highly optimized product delivery strategies for our customers, representing leading brands in the energy, technology, and medical industries. ALOM is an exciting company committed to equal opportunities for all people. Every minute of every day, our staff and systems have a positive impact on manufacturing, e-commerce, fulfillment, and logistics operations worldwide. To achieve this level of excellence, we demand that each team member delivers with excellence every single day.

ALOM is a destination for passionate, talented, and service-oriented professionals. We continually invest in our employees, reward bold thinking, promote teamwork, and focus on community engagement. Our inclusive culture is built on diversity, acceptance, respect, belongingness, and operational excellence. See your career grow in an environment where fresh ideas, results, and professional development are encouraged. Sound exciting?

Summary Are you excited by the idea of shaping the future of technology‑enabled supply chains? As part of the  Program Management Team at ALOM, you will drive strategic initiatives across ERP, WMS, OMS, and TMS platforms, connecting business needs, customer requirements, and engineering execution to deliver seamless, high‑compliance operations.

You will have the opportunity to:

- Lead high‑impact, cross‑functional programs across ALOM’s core supply chain technology stack (ERP, WMS, OMS, TMS) that improve system integration, order‑to‑fulfillment efficiency, and operational visibility
- Serve as an integral link between our customers and our engineering teams, translating complex business requirements into scalable technology solutions
- Analyze end‑to‑end order and warehouse workflows (order entry, allocation, receiving, put‑away, picking, packing, shipping, returns) to identify efficiency gains and automation opportunities
- Assess and apply AI‑enabled tooling and process engineering methods to re‑engineer legacy workflows — solving business problems rather than simply automating the status quo
- Support the department through process development, documentation, resource management, implementation, testing, external communications, and end‑user training/adoption across enterprise platforms and services
- Lead change management and training efforts so new systems and processes are successfully adopted across the organization

Here’s what you need to succeed in the role:

- 7+ years of experience in supply chain, logistics, or operations technology, with at least 3+ years in program/project management
- In‑depth functional knowledge of at least two of the following: ERP, WMS, OMS, TMS systems (hands‑on experience with all four is strongly preferred)
- Practical familiarity with AI/automation tools and how they apply to business process improvement, including the ability to evaluate feasibility and ROI
- Experience applying process engineering or continuous improvement methodologies (Lean, Six Sigma, BPR) to real workflows
- Proven track record leading complex, multi‑stakeholder programs from initiation through go‑live and stabilization
- Strong analytical skills with experience using data to drive operational decisions
- Excellent communication, stakeholder management, and executive presentation skills
- Preferred: PMP, PgMP, and/or Six Sigma/Lean certification; experience leading system modernization or replatforming initiatives (e.g., migrating legacy on‑prem
- Bachelor’s degree in Supply Chain Management, Operations, Engineering, Information Systems, or related field (Master’s a plus)
- Systems to cloud platforms); familiarity with EDI, API integrations, and supply chain analytics/BI tools

You will be responsible for:

- Developing program charters, roadmaps, timelines, and resource plans; tracking milestones and reporting status to stakeholders
- Managing risk, scope, and change control across multiple concurrent workstreams; driving design decisions to closure rather than allowing projects to stall in open‑ended discussion
- Creating clear, well‑organized business documentation outlining as‑is and to‑be process capabilities for stakeholder evaluation and decision‑making
- Building a deep understanding of internal processes and functionality to recommend optimization opportunities and implement process design changes
- Providing technical oversight across WMS/ERP systems and dependent applications, with an understanding of integration layers and awareness of emerging technologies
- Performing research to scope processes, recommend products, and contribute to complex system designs across multiple applications
- Ensuring clean data flow and process alignment across ERP, WMS, OMS, and TMS platforms, with particular attention to order lifecycle handoffs (order capture → allocation → warehouse execution → shipment)
- Liaising with external customers to understand requirements, onboard them to ALOM systems/capabilities, and develop roadmaps for new or enhanced features
- Collaborating with ALOM partners and external software vendors to explore product options, monitor performance, and ensure business needs are met within project timelines
- Partnering with IT and system integrators to translate business requirements into functional specifications for development and infrastructure projects
- Driving visibility, prioritization, planning, and delivery of work for the engineering team, including backlog management, sprint/release planning, UAT, implementation oversight, and post‑deployment support
- Applying process engineering/continuous improvement methods (Lean, Six Sigma, value stream mapping) to redesign workflows before layering on new technology
- Developing training materials, supporting SOP and system topology documentation, and closing gaps where “tribal knowledge” currently substitutes for documented process

At ALOM, we are committed to fair and equitable pay.

## Compensation

Compensation is determined based on relevant skills and experience, the position’s location, internal equity, and local market considerations. We regularly review our pay practices to help ensure employees are compensated fairly for comparable work

We offer competitive salaries, benefits including health and welfare coverage, 401(k) match, and paid leaves. Bottom line: ALOM is a great place to work! We encourage you to submit your resume and be a part of a growing, firmly established, and success-driven company that values its staff.

## About ALOM Technologies

## Company Overview
- **One-liner**: ALOM Technologies is a woman-owned supply chain management and 3PL+ provider that designs and executes end-to-end fulfillment, light contract manufacturing, and logistics solutions for regulated industries.
- **Entity Type**: Private (woman-owned business; no external funding rounds disclosed — appears privately held/bootstrapped)
- **Headquarters**: Fremont, California, USA (Silicon Valley)
- **Founded**: 1997
- **Founders**: Hannah Kain

## Core Business
- **Primary industries**: Supply chain management, third-party logistics (3PL), fulfillment, contract manufacturing, and e-commerce logistics
- **Target customers**: B2B, Enterprise — Fortune 500 clients in Healthcare, Technology, Utility/Energy, Financial Services, and other regulated industries
- **Mission or purpose statement**: To bring competitive advantage to customer brands through supply chain operational excellence and unsurpassed quality management practices, while operating as an environmentally and socially conscious partner.

## Products & Services
- **Supply Chain Execution**: Seamless integration, real-time visibility, and flawless delivery across sourcing/procurement, inventory management, kitting, and fulfillment.
- **Light Contract Manufacturing**: Scalable solutions for complex product builds with high quality, compliance, and sustainability standards.
- **3PL+**: End-to-end product lifecycle management combining technology, compliance, operations, quality, and ESG — designed for healthcare, technology, utility, and other regulated industries.
- **Compliance & Quality Services**: FDA-registered operations (since 2004), ISO 9001, ISO 13485, and ISO 14001 certified, with SOC2 and Data Privacy Framework certification for data security and privacy.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual revenue estimated at $80M (per LinkedIn/Growjo data); total funding not applicable
- **Notable Investors/Partners**: Not publicly available — ownership is private, with WBENC and CPUC registration as a woman-owned business (WBE). Clients include Fortune 500 brands across healthcare, technology, and energy.
- **Growth Signals**: 
  - Headcount grew +17.9% YoY to approximately 66 employees, with workforce distributed across the United States, India, and Bangladesh
  - Operating from 20 global locations, including North America (Fremont, CA; Sacramento, CA; Indianapolis, IN; Toronto, ON; Vancouver, BC), APAC (Hong Kong), Netherlands, and China
  - Combined U.S. fulfillment capacity of 40,000 orders per hour
  - Worldwide print facility footprint of 1 million sq. ft.
  - E-commerce pioneer — launched its first e-commerce order portal in 1998
  - Active hiring for senior finance roles (CFO and Controller) in both Indianapolis and Fremont, signaling growth investment

## Competitive Advantages
- **Regulatory expertise**: Continuous FDA registration since 2004 and ISO 13485 certification make ALOM a trusted partner for healthcare and other regulated industries where compliance is non-negotiable.
- **Woman-owned enterprise status**: WBENC and CPUC certification provides a differentiator for organizations with supplier diversity goals.
- **Technology-led operations**: Early e-commerce adoption (1998) and ongoing investment in visibility, data integration, and automation create a proprietary tech-enabled service layer.
- **Global footprint with scale**: 20 global locations, 40,000 orders/hour U.S. fulfillment capacity, and 1M sq. ft. of print facilities offer enterprise-grade capacity.
- **ESG and quality focus**: Environmental sustainability, human rights protection, and Six Sigma process excellence are embedded in the operating model.

## Strategic Focus
- **Expanding in regulated industries**: Deepening capabilities in healthcare, technology, utility/energy, and financial services where compliance and precision are critical.
- **Technology investment**: Continual R&D into supply chain visibility, data integration, and fulfillment capacity to improve control and quality.
- **Sustainability and ESG**: Integrating environmental stewardship and human rights protection into supply chain design as a core value proposition.
- **Operational excellence**: Maintaining and extending ISO, FDA, SOC2, and Data Privacy Framework certifications to de-risk client supply chains.

## Why Work Here
- **Culture**: ALOM positions itself as a "career destination" with a culture based on respect for diversity and operational excellence, encouraging fresh ideas and professional development.
- **Work environment**: Mission-driven, quality-obsessed environment with a flat, founder-led structure (CEO Hannah Kain still leads the company).
- **Compensation signals**: Recent postings for Controller roles range from $185,000–$230,000 (Indianapolis, IN) to $240,000–$295,000 (Fremont, CA), with CFO roles reported around $328K per year on Glassdoor/Indeed data.
- **Global exposure**: With 20 locations across North America, APAC, and Europe, employees have opportunities to work across international supply chain operations.
- **Stability with growth**: 25+ year track record, private ownership, and 17.9% YoY headcount growth suggest a stable yet expanding organization.

## Sources
1. [alom.com — About ALOM](https://alom.com/company/about-alom/)
2. [alom.com — Homepage](https://alom.com/)
3. [alom.com — Leadership](https://alom.com/why-alom/leadership/)
4. [indeed.com — ALOM Technologies Careers](https://www.indeed.com/cmp/Alom-Technologies)
5. [linkedin.com — ALOM Technologies](https://www.linkedin.com/company/alom-technologies)

## Other roles at ALOM Technologies

- [Business Systems Analyst - Program Management](https://feeny.ai/job/business-systems-analyst-program-management-alom-technologies-fremont-vd1spsyz551e) — Fremont, CA
- [FP & A Manager](https://feeny.ai/job/fp-a-manager-alom-technologies-indianapolis-02dvjy202971) — Indianapolis, IN
- [Quality Engineer, Supplier Quality (temporary to hire)](https://feeny.ai/job/quality-engineer-supplier-quality-temporary-to-hire-alom-technologies-mpyd7ts0fy3g) — Indianapolis, IN
- [Sr. Manager, Enterprise Applications](https://feeny.ai/job/sr-manager-enterprise-applications-alom-technologies-indianapolis-8dhx5gbd8ptq) — Indianapolis, IN
- [Controller](https://feeny.ai/job/controller-alom-technologies-indianapolis-n7720p5sr3zk) — Indianapolis, IN
- [Controller](https://feeny.ai/job/controller-alom-technologies-fremont-3syhh8nyem77) — Fremont, CA
- [Shipping Supervisor - TUES. thru SAT. 6 am - 2:30 pm Shift](https://feeny.ai/job/shipping-supervisor-tues-thru-sat-6-am-2-30-pm-shift-alom-technologies-92wbtcnq5qgd) — Indianapolis, IN
- [Printing Operator](https://feeny.ai/job/printing-operator-alom-technologies-indianapolis-9t28dvz5dthv) — Indianapolis, IN