---
title: 'Business Value Advisor at Coveo'
canonical: 'https://feeny.ai/job/business-value-advisor-coveo-montreal-province-of-quebec-ds78c8ajbdg7'
type: 'job'
last_seen: '2026-09-10'
---

# Business Value Advisor at Coveo

- **Company:** Coveo
- **Location:** Montreal Province of Quebec, Canada / Quebec City Province of Quebec, Canada
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-10
- **Apply:** https://www.coveo.com/en/company/careers/open-positions?gh_jid=8768431002

## Job description

Are you ready to play a key role in our sales and customer growth strategy?

Coveo’s Strategy & Business Value Team is seeking a Senior Advisor to drive customer engagements and support sales and growth initiatives across North America. You’ll collaborate with sales, account management, and technical success teams, leading business value improvement projects with a focus on Commerce customers and opportunities.

Your mission? Analyze customer business performance, craft tailored solutions aligned with their digital objectives, and provide high-level strategic guidance. You’ll take the lead on customer engagements, conduct value assessments and build business cases that demonstrate the impact of Coveo’s solutions, all while helping scale our growth trajectory.

What your responsibilities will look like:

- Partner with Coveo’s customers, some of the world’s largest and most innovative companies in the world, and collaborate across teams like Product Management, Marketing, Sales, and Customer Success to showcase the business value Coveo delivers.
- Lead customer-facing business value assessment engagements to identify key metrics and drivers for Commerce and develop business cases and financial models to justify sales opportunities.
- Demonstrate value delivered to the installed base and collaborate with customers and internal teams to continuously align business cases with value delivered.
- Create thought leadership content and provide training to embed value-driven thinking throughout the organization.
- Build tools and documentation to simplify the business case development and advise on best practices as a subject matter expert in your main line of business (Commerce).
- Stay ahead of the curve on commerce innovation, particularly how generative AI is reshaping customer expectations, merchandising strategies, and personalized experiences.

Here is what will qualify you for the role:

- At least 4 years of experience in strategic and analytical customer-facing roles, across various industries undergoing digital transformation, customer experience, and innovation initiatives.
- Experience in SaaS, ideally within business models focused on commerce.
- Proficiency in Excel and/or Google Sheets for business modeling, financial analysis, and value tracking dashboards.
- Proven ability to influence senior stakeholders and lead customer-facing projects, with strong business acumen in digital strategy, business modelling, executive communication, and customer workshop facilitation.

What will make you stand out:

- Proven ability to collaborate with both technical and business teams.
- Understanding of GTM tracking technologies (e.g., Google Tag Manager, event tracking, custom dimensions) and performance analytics.
- Understanding of enterprise search’s role in digital experience optimization and familiarity with AI-powered search technologies.
- Curiosity about the future of commerce, particularly how GenAI is transforming how brands engage with customers.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

## About Coveo

## Company Overview
- **One-liner**: Coveo provides an AI-powered relevance platform that delivers AI search, recommendations, and generative experiences to personalize enterprise customer and employee interactions.
- **Entity Type**: Public (TSX: CVO.TO)
- **Headquarters**: Montreal, Quebec, Canada
- **Founded**: 2005
- **Founders**: Laurent Simoneau, Richard Tessier, and Marc Sanfaçon

## Core Business
- **Primary Industries**: Enterprise software – AI search, personalization, digital experiences (ecommerce, customer service, workplace, website)
- **Target Customers**: B2B – large enterprises, global brands, organizations with large content/ product catalogs
- **Mission**: “Help enterprises become business-to-person and thrive in the experience economy” by maximizing business outcomes through AI search and generative experiences [coveo.com](https://www.coveo.com/en/company/about-us)

## Products & Services
- **Coveo AI‑Relevance™ Platform** (SaaS): Indexes and unifies enterprise data across systems (CRM, help desk, intranet, commerce) to deliver hyper‑personalized search, recommendations, and generative AI answers. Includes connectors for common enterprise tools, an MCP server for AI agents, and analytics to measure business impact. [coveo.com](https://www.coveo.com/en)

## Market Standing
- **Valuation / Market Cap**: ~$798.6M USD (as of mid‑2025) [linkedin.com](https://www.linkedin.com/company/coveo)
- **Annual Revenue**: $133.3M USD (LTM) [linkedin.com](https://www.linkedin.com/company/coveo)
- **Total Funding (pre‑IPO)**: ~$572.9M USD, including rounds led by OMERS Growth Equity, Evergreen Coast Capital, BDC Venture Capital, and a recent $3.3M post‑IPO grant from SCALE AI [linkedin.com](https://www.linkedin.com/company/coveo)
- **Notable Investors**: OMERS Growth Equity, Evergreen Coast Capital, BDC Venture Capital, SCALE AI, Innovation, Science and Economic Development Canada
- **Growth Signals**:
  - 685 employees (+1.2% YoY) across 12 countries; monthly headcount trend +2.1% [linkedin.com](https://www.linkedin.com/company/coveo)
  - 100 active job postings; quarterly job post growth +38.9% [linkedin.com](https://www.linkedin.com/company/coveo)
  - Earned ISO Generative AI Competency (2025) [linkedin.com](https://www.linkedin.com/company/coveo)
  - Continues to expand partnerships and integrations (e.g., MCP Server for AI agents) [coveo.com](https://www.coveo.com/en)

## Competitive Advantages
- **AI‑Relevance focus**: Differentiates between generic search and contextual, intent‑driven personalization at enterprise scale – “moving from persona to person” [ir.coveo.com](https://ir.coveo.com/en/company-information)
- **Composable architecture**: Plugs into existing tech stacks without migration, indexing content securely across silos (CRM, knowledge bases, commerce platforms, etc.) [coveo.com](https://www.coveo.com/en)
- **Proven enterprise traction**: Serves millions of users with billions of interactions for the world’s most innovative brands, providing a “trusted AI‑experience advantage” [coveo.com](https://www.coveo.com/en/company/about-us)

## Strategic Focus
- Accelerating generative AI and AI agent capabilities (Coveo MCP Server, GenAI experiences) [coveo.com](https://www.coveo.com/en)
- Expanding international presence (offices in US, UK, Netherlands, Australia, France, Germany, etc.) [linkedin.com](https://www.linkedin.com/company/coveo)
- Deepening integrations and certifications (ISO, SCALE AI partnership) to build trust and compliance [linkedin.com](https://www.linkedin.com/company/coveo)
- Growing revenue through upsells to existing enterprise customers and capturing new segments in ecommerce, service, and workplace

## Why Work Here
- **Culture & Ratings**: Employer rating of 4.0/5 (346 reviews), with work‑life balance 4.0, culture 3.9, compensation 3.6 [linkedin.com](https://www.linkedin.com/company/coveo)
- **Work Model**: Hybrid / remote‑friendly (operates across 12 countries; Montreal HQ; roles in Canada, US, UK, Netherlands, Australia, etc.)
- **Engineering‑driven**: Technical roles account for 27% of workforce; strong engineering leadership (e.g., Director of Platform Engineering) and active research (4% headcount in Research) [linkedin.com](https://www.linkedin.com/company/coveo)
- **Career Growth**: 100 open positions, quarterly job post growth +38.9%, and a culture that often creates roles for top talent (submit your profile) [coveo.com](https://www.coveo.com/en/company/careers/open-positions)
- **Perks**: Montreal‑based office in a modern downtown location; emphasis on AI innovation and professional development

## Sources
1. [coveo.com - About Us](https://www.coveo.com/en/company/about-us)
2. [coveo.com - AI Relevance Platform](https://www.coveo.com/en)
3. [ir.coveo.com - Company Information](https://ir.coveo.com/en/company-information)
4. [linkedin.com - Coveo Profile](https://www.linkedin.com/company/coveo)

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