--- title: 'Buyer at Waterworks' canonical: 'https://feeny.ai/job/buyer-waterworks-danbury-eg7gawyj8kwr' type: 'job' last_seen: '2026-11-02' --- # Buyer at Waterworks - **Company:** Waterworks - **Location:** Danbury, CT - **Compensation:** $65k–$75k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-02 - **Apply:** https://jobs.lever.co/waterworks/cbfd820b-902b-4e99-8ea2-9e57c73e0ef1 ## Job description ## About Waterworks When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large. ## What We Provide What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day.  The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion. ## Responsibilities Purchasing, Planning & Inventory - Manage factory and inventory purchase orders from creation through delivery, maintaining accurate pricing, quantities, dates, shipping status, supplier commitments, and supporting documentation. - Use MRP/ERP reports, demand forecasts, and customer requirements to identify purchasing needs, recommend order quantities and delivery schedules, and maintain appropriate inventory levels. - Review and adjust open purchase orders as needs change, including expediting, deferring, or canceling orders; proactively follow up on past-due deliveries. - Take a lead role in inventory coordination for the concierge program, supporting product availability, order visibility, and accurate system records. - Process purchasing requisitions for non-inventory materials and services and support purchasing requirements for new product development. Supplier & Order Management - Act as a key supplier contact, building strong relationships and tracking lead times, production milestones, order accuracy, shipping performance, and on-time delivery. - Work with suppliers to resolve delays, discrepancies, quality concerns, and return-to-vendor issues; coordinate corrective actions and supplier performance improvements. - Coordinate with Logistics and Distribution on cost-effective shipping and delivery issues, including international shipping and customs-related requirements as applicable. - Partner with Accounts Payable to resolve invoice discrepancies and support accurate, timely supplier payment. - Support sourcing activities and maintain a reliable, quality-focused, cost-effective supplier base while following company purchasing policies and procedures. Concierge Program & Customer Support - Respond promptly to custom and special-order inquiries, providing supplier quotes, lead times, availability updates, and order status information. - Coordinate with Sales, Client Service, Product Management, and Product Development to verify custom-order specifications, item details, and required approvals before placing orders. - Obtain and coordinate factory images and supporting product information to facilitate client selections and approvals. - Support the concierge program across Surfaces, Washstands, Sinks, Tubs, and Cabinetry, maintaining a high level of service while managing a high volume of requests and email correspondence. - Communicate production and delivery milestones clearly to internal stakeholders and help resolve issues that may affect customer commitments. Systems, Quality & Collaboration - Maintain complete, accurate, and current purchasing, inventory, and program data in Infor M3, Smartsheet, and related reports and systems. - Collaborate with Quality Assurance and Regulatory teams to support applicable Quality System and compliance requirements. - Partner across Supply Chain, Accounting, Sales, Client Experience, Product Management, and Distribution to address issues and meet shared goals. - Identify opportunities to improve purchasing workflows, supplier performance, data accuracy, and service; assist with special projects and other duties as assigned. ## Requirements - Bachelor’s degree in Supply Chain, Business, or a related field preferred; equivalent relevant experience considered. - 3+ years of experience in purchasing, buying, planning, order management, or supply chain operations; manufacturing experience preferred. - Experience working with MRP/ERP systems; Infor M3 and Smartsheet experience are advantages. - Experience working with Surfaces is a plus - Strong Microsoft Office proficiency, particularly Excel; familiarity with Teams and SharePoint. - Ability to interpret forecasts and purchasing data, analyze problems, and make sound decisions within established guidelines. - Excellent accuracy, organization, follow-through, written and verbal communication, and customer-service skills. - Ability to manage competing priorities and work independently in a fast-paced, cross-functional environment. - Familiarity with international shipping/customs and experience in surface materials are pluses. - Commitment to Waterworks core values: Customer Focused, Innovative, Action Oriented, Passionate, and Respectful. Work Arrangement & Travel - Onsite presence at Waterworks’ Danbury headquarters three days per week. Travel may be required up to 25% ## Our Values Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism. Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best. Own It: Be responsible for your results. Empower yourself and others to step forward and lead. Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients. Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company. Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above. Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. ## About Waterworks ## Company Overview - **One-liner**: Waterworks is a luxury bath and kitchen company that designs and manufactures high-end fittings, fixtures, hardware, lighting, surfaces, and cabinetry for residential and commercial projects. - **Entity Type**: Private (family-owned, no external funding rounds reported) - **Headquarters**: Danbury, Connecticut, United States - **Founded**: 1978 - **Founders**: Barbara Sallick and Robert Sallick (current CEO & Creative Director is Peter Sallick) ## Core Business - **Primary industry/industries**: Luxury home furnishings (bath and kitchen), interior design, manufacturing - **Target customers**: B2B (architects, designers, commercial hospitality) and B2C (homeowners seeking premium renovations) - **Mission or purpose statement**: “Extraordinary design and quality” – creating products that combine artisanal craftsmanship with rigorous engineering to become lasting touchstones in the home. ## Products & Services - **Bath Fittings & Fixtures**: Faucets, shower systems, bath accessories – all with a focus on timeless aesthetics and durable performance. - **Kitchen Fittings & Fixtures**: Kitchen faucets, sinks, and related hardware. - **Bathtubs & Sinks**: Freestanding and drop-in tubs, vessel sinks, washstands. - **Lighting**: Decorative lighting for bath and kitchen spaces. - **Surfaces & Tile**: Stone, marble, ceramic tile, and countertop materials. - **Cabinetry**: Custom and semi-custom cabinetry for kitchens and bathrooms. - **Design Services**: Direct sales consultants and commercial project support for specifying and installing products. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual revenue of approximately **$133.2M** (latest data) with **307 employees** (YoY headcount growth of +6.2%) - **Notable Investors/Partners**: The company is family-owned; key partners include leading architects and designers worldwide. No external institutional investors publicly listed. - **Growth Signals**: Active job postings (15 open roles), expansion of showrooms in the US and UK (London, New York, Los Angeles, etc.), and a +114% year-over-year increase in job postings. ## Competitive Advantages - **Craftsmanship & Engineering**: Products are designed and engineered to perform over decades, combining artisan techniques (casting, forging, engraving) with modern technology (AI‑enabled machine tools). - **Direct Sales Model**: Uniquely in the industry, Waterworks sells most products directly to customers, building long-term relationships with designers and homeowners. - **Design Leadership**: Nearly 50 years of heritage, with a proprietary product line that spans traditional, transitional, and contemporary aesthetics. - **Sustainability**: Incorporates recycled materials, water conservation, and strict waste handling; products built to last reduce replacement frequency. ## Strategic Focus - **Global Expansion**: Strengthening presence in Europe (UK office in London) and key US markets. - **Sustainability & Quality**: Continuing to invest in eco-friendly manufacturing and durable product design. - **Digital & Showroom Experience**: Enhancing omnichannel sales and hybrid work environments for employees while maintaining in-person design consultations. ## Why Work Here - **Culture**: Described as entrepreneurial, collaborative, and design-driven. Employees are encouraged to learn and grow in a stimulating environment. - **Hybrid Work**: Waterworks operates a hybrid workspace; typical on-site time varies by role, with offices in Danbury (HQ), New York, Los Angeles, London, and more. - **Perks & Benefits**: Performance bonuses, employee discounts on luxury products, and a focus on work-life balance. - **Engineering & Craftsmanship**: Opportunities to work alongside skilled artisans and engineers in a company that values both tradition and innovation. ## Sources 1. [Lever Careers Page](https://jobs.lever.co/waterworks) 2. [Waterworks About Us](https://www.waterworks.com/us_en/about-us) 3. [LinkedIn Company Profile](https://www.linkedin.com/company/waterworks) 4. [Built In Company Profile](https://builtin.com/company/waterworks) 5. [Waterworks Home Page](https://www.waterworks.com/us_en) ## Other roles at Waterworks - [Digital Marketing Specialist](https://feeny.ai/job/digital-marketing-specialist-waterworks-danbury-5ymf2t0avpt6) — Danbury, CT - [Accounts Payable Specialist](https://feeny.ai/job/accounts-payable-specialist-waterworks-danbury-x2h0a45fvgps) — Danbury, CT - [Sales Support Specialist, Hospitality](https://feeny.ai/job/sales-support-specialist-hospitality-waterworks-danbury-33heav754zg2) — Danbury, CT - [Planning Manager](https://feeny.ai/job/planning-manager-waterworks-danbury-42nx5bshm388) — Danbury, CT - [Sales Support Specialist](https://feeny.ai/job/sales-support-specialist-waterworks-new-york-72w5gye655gx) — New York, NY - [Sales Support Specialist](https://feeny.ai/job/sales-support-specialist-waterworks-los-angeles-x796rr7s82n2) — Los Angeles, CA - [Design Consultant](https://feeny.ai/job/design-consultant-waterworks-san-francisco-7qb72xwgdd9n) — San Francisco, CA - [Associate Project Manager, Product Development](https://feeny.ai/job/associate-project-manager-product-development-waterworks-aveiro-1vzsd2gefs26) — Aveiro, Portugal - [Sales Support Specialist](https://feeny.ai/job/sales-support-specialist-waterworks-scottsdale-whkmjfvm51ew) — Scottsdale, AZ - [Supervisor, Client Support](https://feeny.ai/job/supervisor-client-support-waterworks-san-francisco-wr2bhz0d5mfq) — San Francisco, CA