---
title: 'Campaign Manager (FTC) at DEPT®'
canonical: 'https://feeny.ai/job/campaign-manager-ftc-dept-toronto-y9fam19xhm59'
type: 'job'
last_seen: '2026-09-06'
---

# Campaign Manager (FTC) at DEPT®

- **Company:** DEPT®
- **Location:** Toronto, Canada
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/dept/jobs/8130084

## Job description

This is a fixed term contract through until 31st December 2026, with a strong likelihood of extension.

This posting reflects an existing vacancy.

This role is part of our eBay Inhouse team, where you will be employed by DEPT® but embedded within eBay.

## JOB PURPOSE

We are looking for a hybrid AI-Enabled Campaign Manager who combines strategic campaign ownership with hands-on execution, operational excellence, and a strong interest in AI-driven marketing innovation.

This role sits at the intersection of campaign strategy, CRM execution, marketing technology, data, and creative production. You will lead and execute customer-facing campaigns across eBay’s owned channels (email, push, onsite, in-app, landing pages), while leveraging AI tools and creative capabilities to scale personalization, improve efficiency, and drive performance.

You are both a campaign owner and an operator: comfortable managing timelines and stakeholders, while also building, QA-ing, and optimizing campaigns yourself. You bring a test-and-learn mindset, curiosity for AI, and the ability to turn insights into impactful customer experiences.

## WHAT YOU’LL DO:

- Own CRM Campaigns End-to-End
- Lead campaigns from briefing through to launch, optimisation, and reporting
- Build and execute campaigns across email, push, onsite, and in-app channels
- Deliver personalised, customer-first experiences aligned to eBays' priorities
- Manage timelines, stakeholders, approvals, and delivery across global teams
- Ensure flawless execution through QA, troubleshooting, targeting accuracy, and optimisation
- Help Shape AI-Driven Marketing
- Use AI tools to improve campaign creation, personalisation, and testing
- Experiment with AI-generated copy, subject lines, creative concepts, and workflows
- Support AI prompt development and scalable marketing automation
- Improve workflows and operational efficiency through AI-driven ways of working
- Bring a test-and-learn mindset to experimentation and optimisation
- Ensure responsible AI usage and quality control
- Support Creative & Performance Optimisations
- Brief, review, and optimise CRM creative assets
- Adapt visuals across channels
- Run A/B tests and turn insights into measurable improvements
- Help improve engagement, efficiency, and marketing KPIs

## WHAT YOU BRING:

- 3+ years in CRM, campaign management, or marketing operations
- Hands-on experience with owned channels (email, push, onsite, in-app)
- Strong project management and organizational skills with attention to detail
- Experience in e-commerce, marketplaces, or digital marketing environments
- Ability to operate in a fast-paced, matrixed, global environment
- Strong analytical mindset with experience in campaign QA, execution, and troubleshooting
- Advanced Excel skills and familiarity with marketing tools (e.g. Jira, Monday, Slack)
- Understanding of segmentation, targeting, and campaign logic
- Strong interest in AI applications in marketing
- Ability to translate marketing needs into effective AI prompts and workflows
- Strong eye for visual quality, branding, and detail
- Strong collaborator with the ability to work across teams, functions and locations
- Proactive, curious, and comfortable with continuous change and innovation

## WE OFFER

- A flexible, hybrid working policy
- An excellent salary based on experience and equal pay policies
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified [B Corp® since 2021](https://www.deptagency.com/en-gb/insight/dept-is-a-certified-b-corporation/) and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.

The anticipated annual salary range for this position is $60,000 – $65,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

## DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts [here](https://www.deptagency.com/the-good-company/).

## About DEPT®

## Company Overview
- **One-liner**: DEPT® is a global digital agency that combines technology and marketing to help ambitious brands grow faster.
- **Entity Type**: Private (backed by The Carlyle Group)
- **Headquarters**: Amsterdam, Netherlands (global HQ; 30+ offices across 5 continents)
- **Founded**: 1996 (founded as TamTam; rebranded to DEPT® in 2019)
- **Founders**: Paul Manuel and Bart Manuel (founded TamTam, the predecessor agency)

## Core Business
- **Primary industry/industries**: Digital Agency, Technology, Marketing, Commerce, AI
- **Target customers**: B2B, Enterprise (clients include Google Store, KFC, Beats by Dre, Patagonia, Lego, YouTube, National Geographic, Meta, Adidas, Microsoft, Hulu, Supercell, Tomorrowland)
- **Mission or purpose statement**: To be the best agency for the world, not just in the world. A certified B Corporation, they aim to pioneer tech and marketing while balancing purpose and profit.

## Products & Services
- **Integrated Agency Services**: A 50-50 blend of technology and marketing services, including strategy, creative, data, and media.
- **DEPT®/AI**: A dedicated AI practice launched in 2023, with 50% of revenue now AI-enabled.
- **Commerce Services**: Recognized by Forrester as a top 10 Commerce Services Provider.
- **Specialized Studios**: Includes BASIC/DEPT®, Hello Monday/DEPT®, STUDIO DUMBAR/DEPT®, and Dogstudio/DEPT®—each with unique creative and technical specialties.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; backed by The Carlyle Group (partnership announced in 2023).
- **Key Metric**: Over 4,000 employees (Depsters) across 30+ offices in 5 continents.
- **Notable Investors/Partners**: The Carlyle Group (strategic partner), Waterland Private Equity (historical partner). Key clients include Google, Meta, Microsoft, Lego, Adidas, Patagonia, and KFC.
- **Growth Signals**: 30 acquisitions since 2015; named Webby Agency of the Year 2022, 2023, 2024; Campaign Digital Innovation Agency of the Year 2023; launched Asia Pacific operations in 2021; 50% AI-enabled revenue; 85+ nationalities and 50+ languages spoken in-house.

## Competitive Advantages
- **Partner-led model**: 200+ owners with "skin in the game," ensuring entrepreneurial accountability and long-term client relationships.
- **Global scale with craft depth**: 4,000+ digital specialists available as one integrated team across all time zones.
- **B Corp & Climate Label certified**: First global agency to become a Certified B Corporation, with a strong focus on sustainability and social impact.
- **Award-winning track record**: Consistently recognized as Agency of the Year by Webby and Lovie Awards.
- **50-50 tech/marketing split**: Rarer in the industry, enabling full 360-degree client solutions.

## Strategic Focus
- **AI integration**: Deep investment in DEPT®/AI to embed AI into all service lines (50% of revenue already AI-enabled).
- **Global expansion**: Continued growth through acquisitions and new market entries (e.g., Asia Pacific, Americas).
- **Sustainability & Impact**: Active impact strategy focused on four pillars: Impactful Work, Diversity Equity & Inclusion, Community, and Climate.
- **Talent development**: Heavy investment in learning ("DEPT®/YOU" curated learning experiences) and internal mobility.

## Why Work Here
- **Culture**: Described as "inclusive, supportive, open" with a strong emphasis on diversity (85+ nationalities), equity, and inclusion. Certified B Corporation with a clear purpose.
- **Flexibility**: Open to discussing flexible and hybrid working arrangements to achieve work/life balance.
- **Benefits**: Health and wellness benefits, DEPT®/CARES (annual day of giving), DEPT® Festival (all-expenses-paid global gathering), and DEPT®/YOU (curated learning experiences for personal and professional growth).
- **Global opportunities**: Ability to work from offices across 5 continents, with a strong internal mobility ethos.
- **Engineering culture**: Emphasis on pioneering, innovation, and craft; 50-50 tech/marketing split means engineers and technologists are core to the business.
- **Notable perks**: Climate Label company (100% climate neutral, 37% renewable energy), strong sustainability focus, and community impact programs.

## Sources
1. [DEPT® Careers Page](https://www.deptagency.com/careers/)
2. [DEPT® Homepage](https://www.deptagency.com/)
3. [DEPT® About Us](https://www.deptagency.com/about-us/)
4. [DEPT® Culture Page](https://www.deptagency.com/en-in/culture/)
5. [DEPT® Job Board (Greenhouse)](https://job-boards.greenhouse.io/dept)

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