---
title: 'Canada- Jr Software Engineer (SRE) at PointClickCare'
canonical: 'https://feeny.ai/job/canada-jr-software-engineer-sre-pointclickcare-mississauga-jha6n2eyzmqb'
type: 'job'
last_seen: '2026-09-07'
---

# Canada- Jr Software Engineer (SRE) at PointClickCare

- **Company:** PointClickCare
- **Location:** Mississauga, Canada
- **Compensation:** $70k–$80k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/pointclickcare/e56d6df3-16fb-4652-9d97-c6140700d2e0

## Job description

About the Role: As a Junior Site Reliability Engineer, you will learn how modern software systems are built, operated, and improved in production. You will work alongside experienced SREs who directly operate a small number of critical production services while also helping engineering teams improve reliability, observability, automation, and operational excellence. This role is designed for engineers who enjoy software development, automation, troubleshooting, and understanding how complex distributed systems behave under real-world conditions. You will gain hands on experience building and using AI powered operational tooling that helps engineers investigate incidents, improve observability, automate repetitive tasks, and eliminate operational toil.

Key Responsibilities: Production Engineering Support the operation of critical services owned by the SRE team. Assist in monitoring service health, availability, and performance. Participate in incident response activities under mentorship. Learn on-call practices and production operations. Assist with deployment validation and operational readiness activities.

Reliability Engineering & Observability Support implementation of monitoring, alerting, dashboards, and observability improvements. Learn how logs, metrics, traces, and events are used to diagnose production environments. Help identify monitoring gaps and areas for improved visibility. Participate in post incident reviews and reliability improvement initiatives. Develop foundational understanding of SLIs, SLOs, and Error Budgets. Automation & AI Operations Develop scripts and automation to eliminate repetitive operational work. Contribute to internally developed AI powered operational tools. Learn how AI can accelerate troubleshooting and root cause analysis. Support development of AI assisted runbooks and operational workflows. Help identify opportunities to reduce toil through software engineering and automation.

Engineering Enablement Partner with development teams to better understand production systems. Assist teams in adopting reliability and observability best practices. Support operational readiness reviews. Learn how reliability influences software design and architecture decisions. Required Skills and Qualifications: 0-2 years of experience through employment, internship, or co-op programs. Degree or diploma in Computer Science, Software Engineering, or equivalent experience. Basic programming or scripting experience. Strong problem solving skills. Curiosity and desire to learn complex systems. Effective communication and teamwork skills.

Preferred Qualifications: Exposure to Azure cloud services. Exposure to Kubernetes or containerized applications. Familiarity with observability platforms such as Datadog, AppDynamics, Grafana, Prometheus, or ELK. Interest in AI, automation, and distributed systems.

## About PointClickCare

## Company Overview
- **One-liner**: PointClickCare provides a cloud-based electronic health record (EHR) and care collaboration platform for senior living, skilled nursing, and post-acute care providers, serving as North America’s #1 senior care EHR.
- **Entity Type**: Private (Late Stage)
- **Headquarters**: Mississauga, Ontario, Canada
- **Founded**: 2000
- **Founders**: Mike Wessinger and Dave Wessinger

## Core Business
- **Primary industry**: Healthcare IT – specifically electronic health records (EHR), care coordination, and value-based care solutions for long-term and post-acute care (LTPAC) and senior living.
- **Target customers**: B2B – skilled nursing facilities, assisted living communities, continuing care retirement communities, acute care hospitals, health plans, and other post-acute providers.
- **Mission / Purpose**: To make healthcare more connected, efficient, and insight-driven by transforming how care is planned, delivered, and paid for – ultimately improving outcomes for millions of patients.

## Products & Services
- **PointClickCare EHR**: Industry-leading, integrated electronic health record for senior living and long-term care, with purpose-built workflows for move-in, service delivery, billing, and clinical documentation.
- **AI-Informed Healthcare**: Proprietary AI model trained on the largest LTPAC dataset in North America to identify high-risk patients, reduce readmissions, and streamline care coordination using predictive, chart-level insights.
- **Intelligent Transitions**: Tools that use billions of patient data points to provide care teams with proactive, actionable insights for optimizing patient transitions across acute and post-acute settings.
- **Reimbursable Outcomes**: Advanced analytics that connect clinical outcomes to reimbursement, helping providers and payers improve quality scores, meet value-based care goals, and navigate financial complexities.
- **PointClickCare Marketplace**: An ecosystem of 400+ integrated third-party partners that allows organizations to customize and extend their care platform.

*Each product is a SaaS offering, delivered as part of a unified cloud platform.*

## Market Standing
- **Valuation**: $4 billion as of the latest reported round ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
- **Total Funding**: $283 million raised across 5 rounds; notable investors include **Dragoneer Investment Group** and **Hellman & Friedman** ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
- **Key Metric**: Trusted by more than **30,000 provider organizations**; serves every major US health plan; network accounts for **700M+ total patient visits**; **#1 senior care EHR in North America** ([PointClickCare](https://pointclickcare.com/company/about-us/))
- **Growth Signals**:
  - Acquired three companies in recent years: **American HealthTech** (2024), **Patient Pattern** (2023), and **Audacious Inquiry** (2022) to expand capabilities in AI, health data exchange, and revenue cycle management ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
  - Recognized as a **Forbes top 100 private cloud company** ([PointClickCare](https://pointclickcare.com/company/about-us/))
  - Employee count of **1,500** as of March 2025 ([Tracxn](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY))
- **Annual Revenue**: Not publicly available (private company).

## Competitive Advantages
- **Largest LTPAC dataset in North America** – Powers a proprietary AI model that delivers predictive, chart-level insights unmatched by competitors.
- **Network effects** – A vast, integrated ecosystem of 400+ partners and connections to every major US health plan creates high switching costs and deep data interoperability.
- **20+ years of founder-led innovation** (independent since 2000), with deep domain expertise in senior care and post-acute value-based care.
- **#1 senior care EHR** brand recognition and trust among 30,000+ provider organizations.

## Strategic Focus
- **Value-based care enablement**: Helping providers and payers improve outcomes while navigating value-based reimbursement models through analytics and intelligent transitions.
- **AI-first innovation**: Expanding the use of proprietary AI to reduce clinician administrative burden, identify high-risk patients, and optimize care coordination.
- **Platform expansion**: Growing the marketplace and integration ecosystem to become the operating system for the entire LTPAC continuum.
- **Continued M&A**: Pursuing strategic acquisitions to broaden functionality (clinical AI, revenue cycle, health data exchange) and geographic footprint.

## Why Work Here
- **Culture & Inclusion**: Emphasizes a culture of belonging through an **Allyship & Inclusion Community** and values diverse backgrounds and perspectives ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Work Flexibility**: Offers **flex work and time off** with a hybrid model to support work-life balance ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Learning & Growth**: Provides continuous learning opportunities and career development resources, including internship and co-op programs for students ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Competitive Benefits**: Competitive compensation, incentives, recognition programs, and rewards ([Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/))
- **Impactful Mission**: Work on technology that directly improves the quality of care for millions of seniors and patients across North America.
- **Headcount**: 1,500 employees as of March 2025, indicating a scaling organization with room for career growth.

## Sources
1. [PointClickCare About Us](https://pointclickcare.com/company/about-us/)
2. [Life at PointClickCare](https://pointclickcare.com/life-at-pointclickcare/)
3. [PointClickCare Careers on Lever](https://jobs.lever.co/pointclickcare)
4. [Tracxn Company Profile](https://tracxn.com/d/companies/pointclickcare/__HQJYcaarZQgBhkk16un5Vwr98WSt4aEIr6x0wRz22YY)
5. [PointClickCare Main Site](https://pointclickcare.com/)

## Other roles at PointClickCare

- [Sr. Accounts Receivable Specialist (1 year contract)](https://feeny.ai/job/sr-accounts-receivable-specialist-1-year-contract-pointclickcare-mississauga-cyba898jqn7f) — Mississauga, Canada
- [Accounts Receivable Specialist](https://feeny.ai/job/accounts-receivable-specialist-pointclickcare-mississauga-jyq0aa63mr3c) — Mississauga, Canada
- [Principal AI Engineer](https://feeny.ai/job/principal-ai-engineer-pointclickcare-mississauga-veqdkj1fzk1k) — Mississauga, Canada
- [Market Research Manager](https://feeny.ai/job/market-research-manager-pointclickcare-mississauga-v9zfqt35h3zp) — Mississauga, Canada
- [Content Strategist, Contract (US)](https://feeny.ai/job/content-strategist-contract-us-pointclickcare-united-states-jvpmkbke3vgw) — United States
- [Content Strategist, Contract (CA)](https://feeny.ai/job/content-strategist-contract-ca-pointclickcare-mississauga-xtwjdg2e1acs) — Mississauga, Canada
- [Principal Software Engineer - Big Data & Java](https://feeny.ai/job/principal-software-engineer-big-data-java-pointclickcare-mississauga-2w071bn0b1np) — Mississauga, Canada
- [Sr. Director, HR Technology and AI Enablement](https://feeny.ai/job/sr-director-hr-technology-and-ai-enablement-pointclickcare-mississauga-gmtxzaew8eyz) — Mississauga, Canada
- [Senior Site Reliability Engineer](https://feeny.ai/job/senior-site-reliability-engineer-pointclickcare-united-states-67vrd2k7a21x) — United States
- [Accounts Receivable Specialist (6 month contract)](https://feeny.ai/job/accounts-receivable-specialist-6-month-contract-pointclickcare-mississauga-9hv69qk66c79) — Mississauga, Canada