---
title: 'Capability Development Partner (Product & Technology) at Xero'
canonical: 'https://feeny.ai/job/capability-development-partner-product-technology-xero-sydney-a61ksw9ad56w'
type: 'job'
last_seen: '2026-11-07'
---

# Capability Development Partner (Product & Technology) at Xero

- **Company:** [Xero](https://feeny.ai/companies/xero)
- **Location:** Sydney, Australia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.ashbyhq.com/xero/bab27026-4afe-4a8d-bdf8-7417ddd4c28e

## Job description

## The role and its impact

This newly created role establishes and leads capability development in Product & Technology, working alongside our engineering, product, design, security, and data science teams. You'll partner with leaders to architect frameworks that enable specialists to evolve their skills ahead of industry trends - solving a real business challenge: helping our 2,600+ P&T professionals grow faster, stay engaged, and accelerate their careers. Through close collaboration with leadership and cross-functional stakeholders, you'll build a high-performance capability culture aligned with our company strategy. You'll move beyond standard training delivery, focusing instead on measurable outcomes like delivery velocity, retention, internal mobility, and how quickly new hires reach full capability. In doing this, you'll serve as a competitive advantage and embed growth directly into how we operate. The team and how they connect You'll join the Product & Technology Learning and Development team, a small, agile group within our broader Organisation Development function. The team fosters an inclusive environment built on psychological safety, transparency, and curiosity. You'll partner closely with other Product & Technology L&D specialists and collaborate with senior leaders across Product, Design, Engineering, and People Experience to identify capability gaps and design solutions that stick. The team is currently working on

- Building the Capability Framework for Product & Technology, mapping technical and behavioural skills aligned with business OKRs
- Designing upskilling programmes around AI/ML and emerging technologies - staying ahead of what the tech stack demands
- Creating internal mobility pathways that help talent progress across different teams, disciplines, and career stages
- Establishing success metrics beyond completion rates: delivery velocity, internal mobility rate, retention, time-to-productivity, and eNPS

Where and how you can work This hybrid role can be based in Australia (Sydney or Melbourne preferred) or New Zealand. We work flexibly - some time in office based on work to be delivered. You'll have access to office spaces in Sydney, Melbourne, as well as Auckland and Wellington. You'll interact regularly with teams across these regions, with most of our engineering talent based in Auckland, Wellington, and Melbourne. We offer boost days twice a week, to bring teams together when it matters most. Here are some of the things we're looking for

- You bring solid experience building or managing capability programmes, frameworks, or skill development initiatives - ideally within tech, SaaS, or high-growth organisations where you've seen programmes scale
- You understand the technical landscape enough to partner effectively: software development lifecycle, engineering trajectories, product management disciplines, AI/ML, and emerging tech all make sense to you
- You can influence without authority; build trust quickly with technical stakeholders; and navigate competing priorities with strong interpersonal skills and strategic thinking
- Your approach is grounded in data and outcomes: you measure what matters (velocity, retention, mobility, time-to-productivity, eNPS), not just participation rates, and connect learning interventions to real business impact
- You Go Together by partnering effectively across functions - collaborating with senior technical leaders, People Experience, and Group OD to build cohesive capability strategies
- You bring genuine curiosity about how emerging technologies shape capability needs, with a Go Fast mindset that balances rigorous programme design with agility to iterate based on feedback

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

## About Xero

## Company Overview
- **One-liner**: Xero provides cloud-based accounting and financial management software for small businesses, serving over 4.9 million customers worldwide.
- **Entity Type**: Public (ASX: XRO, S&P/ASX 200 component)
- **Headquarters**: Wellington, New Zealand
- **Founded**: July 6, 2006
- **Founders**: Rod Drury, Hamish Edwards

## Core Business
- **Primary industry**: Cloud accounting software (SaaS)
- **Target customers**: Small businesses, accountants, and bookkeepers (B2B)
- **Mission**: To make life better for small businesses globally by automating routine tasks and delivering actionable insights.

## Products & Services
- **Xero Accounting Software**: Cloud-based platform for invoicing, bank reconciliation, expense tracking, payroll, and financial reporting. Sold by subscription (Starter, Standard, Premium tiers).
- **JAX – AI Finance Partner**: An AI-powered assistant integrated into Xero that automates routine tasks and provides insights to help businesses grow.
- **Xero Ecosystem**: Over 1,000 third-party app integrations via the Xero App Store, covering payments, inventory, CRM, and more.
- **Xero for Nonprofits**: Discounted subscriptions (25% off) for eligible nonprofit and community organisations.
- **Xero for Purpose**: Social impact initiatives including financial literacy programmes (Unlock Your Numbers), sustainability tools (Sumday carbon app), and the Xero Beautiful Business Fund (NZ$750,000+ in funding annually).

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided sources (publicly traded with market cap available on ASX; latest data not included in search results).
- **Key Metric**: Annual Revenue NZ$2.103 billion (FY2025); Net income NZ$227.8 million (FY2025).
- **Notable Investors/Partners**: Board Chair David Thodey; CEO Sukhinder Singh Cassidy. In June 2025, Xero announced an agreement to acquire Melio, a New York-based payments provider, for $2.5 billion.
- **Growth Signals**: Achieved Rule of 40 outcomes of 41.0% (May 2024) and 43.9% (Nov 2024). Customer base grew to 4.9 million. Headcount of 4,610 employees (2025). Expanding globally with offices in New Zealand, Australia, UK, US, Canada, South Africa, and Singapore.

## Competitive Advantages
- **Market leader** in cloud accounting across New Zealand, Australia, and the UK.
- **AI-first approach** with JAX, embedded directly into the core product to reduce manual work.
- **Extensive integration ecosystem** (1,000+ apps) creating high switching costs for customers.
- **Strong brand trust** built over 19 years with a focus on small business success.

## Strategic Focus
- **AI and automation**: Deepening AI capabilities (JAX) to deliver predictive insights and automate finance workflows.
- **Payments expansion**: Acquisition of Melio to strengthen payments capabilities for small businesses.
- **Sustainability**: Reducing carbon emissions (72% reduction in scope 1 & 2), offering free carbon accounting tools, and supporting small business sustainability.
- **Social impact**: Scaling programmes like the Beautiful Business Fund and financial literacy initiatives.

## Why Work Here
- **Culture**: Values-driven, human-centric organisation with a focus on making a tangible impact on small businesses globally.
- **Flexibility**: Emphasises a flexible environment and time for what matters most (remote/hybrid policy not explicitly stated but implied).
- **Perks & benefits**:
  - One paid day off per year for volunteering (Community Connect programme).
  - Free access to Sumday carbon accounting app for employees.
  - Financial literacy resources and mentorship programmes.
- **Engineering & innovation**: Dedicated Engineering and Data & AI teams (open roles visible on careers page). Global collaboration across 7+ countries.
- **Diversity & inclusion**: Indigenous inclusion initiatives (te ao Māori in NZ, Reconciliation Action Plan in Australia), support for Indigenous communities.
- **Sustainability focus**: Employees can contribute to environmental goals through company-wide initiatives.

## Sources
1. [Wikipedia – Xero](https://en.wikipedia.org/wiki/Xero)
2. [Xero About Page](https://www.xero.com/au/about/)
3. [Xero Careers – Inside Xero](https://careers.xero.com/inside-xero/)
4. [Xero Careers – Teams](https://careers.xero.com/)
5. [Xero Homepage](https://www.xero.com/)

## Other roles at Xero

- [Customer Experience Specialist - Melio](https://feeny.ai/job/customer-experience-specialist-melio-xero-manchester-0apnfjtyx359) — Manchester, United Kingdom
- [Engineering Manager - Cloud Networks](https://feeny.ai/job/engineering-manager-cloud-networks-xero-melbourne-8gqw69bv1r7w) — Melbourne, Australia
- [Lead Engineer - Front End (React)](https://feeny.ai/job/lead-engineer-front-end-react-xero-wellington-9sjxsd4a6d13) — Wellington, New Zealand
- [Senior Engineer - AI Platform](https://feeny.ai/job/senior-engineer-ai-platform-xero-melbourne-wy84yt8bba9z) — Melbourne, Australia
- [Financial Accountant](https://feeny.ai/job/financial-accountant-xero-wellington-0bjk26repmzk) — Wellington, New Zealand
- [Lead Engineer - Front End (React)](https://feeny.ai/job/lead-engineer-front-end-react-xero-melbourne-k9j5m5627ab0) — Melbourne, Australia
- [Accounting Professional? Discover a new career in SaaS Sales with Xero](https://feeny.ai/job/accounting-professional-discover-a-new-career-in-saas-sales-with-xero-xero-sd3m7hjzea5f) — Brisbane, Australia
- [Solutions Consultant](https://feeny.ai/job/solutions-consultant-xero-brisbane-rj5t374ksh02) — Brisbane, Australia
- [Engineer - Payments](https://feeny.ai/job/engineer-payments-xero-vancouver-v6a1s8dc9eqt) — Vancouver, Canada
- [Data Engineer - Performance Insights](https://feeny.ai/job/data-engineer-performance-insights-xero-sydney-ndt7sgmv8xdm) — Sydney, Australia