--- title: 'Capacity Strategy & Operations at Baseten' canonical: 'https://feeny.ai/job/capacity-strategy-operations-baseten-san-francisco-jcygyhk283va' type: 'job' last_seen: '2026-09-13' --- # Capacity Strategy & Operations at Baseten - **Company:** [Baseten](https://feeny.ai/companies/baseten) - **Location:** San Francisco, CA - **Compensation:** $190k–$235k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/baseten/768bca5d-287f-405a-b677-605317607178 ## Job description ## ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our [$1.5B Series F](https://www.baseten.co/blog/announcing-our-series-f/), led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. ## THE ROLE As a member of the Capacity Strategy & Operations team, you will sit at the intersection of supply intelligence, demand forecasting, and cross-functional execution, turning a complex, fast-moving hardware market into a predictable, reliable foundation for our customers and internal engineering teams. This is not a purely analytical role. You will own the end-to-end capacity planning process: from translating customer commitments and growth forecasts into concrete supply requirements, to coordinating fulfillment across vendors, finance, and the infrastructure team, to building the systems that make all of this repeatable and scalable. When supply is constrained and tradeoffs are unavoidable, you are the person in the room who can model the options, make a clear recommendation, and drive alignment fast. You are a strong fit if you have operated at the intersection of strategy and execution before — someone who is equally comfortable building a capacity model in a spreadsheet and running a cross-functional war room when a customer deployment is at risk. ## EXAMPLE INITIATIVES - Demand-Supply Alignment Framework: Build and own the process that translates customer pipeline, signed commitments, and growth projections into a forward-looking GPU demand signal — so the team is never caught flat-footed when a customer scales faster than expected. - Constrained Allocation Playbook: Define the decision framework for how Baseten allocates scarce GPU supply across competing customers and regions, including escalation paths and tradeoff criteria for leadership. - Capacity War Room Ownership: Lead cross-functional response when a high-stakes capacity situation arises — coordinating across Sales, SRE, Finance, and Vendor relationships to resolve it with minimal customer disruption. - Strategic Briefings for Leadership: Produce clear, concise capacity health reports and scenario analyses for senior leadership, enabling confident decisions on customer commitments, vendor negotiations, and CapEx allocation. ## RESPONSIBILITIES - Own the capacity planning process end to end: intake, triage, prioritization, fulfillment tracking, and post-mortem learnings - Translate customer commitments, sales pipeline, and infrastructure growth targets into concrete GPU demand forecasts across regions, GPU types, and timelines - Partner with Finance to model capacity scenarios, evaluate new supply opportunities, and support CapEx decision-making - Work closely with the Capacity Acquisition team to align supply procurement with forward demand, flagging gaps and risks early - Coordinate cross-functionally across Sales, SRE, and Infrastructure teams to resolve capacity conflicts and ensure customer commitments are honored - Build and maintain the operational cadence that keeps capacity planning structured, visible, and free of ad-hoc Slack chaos - Develop reporting and dashboards that give leadership a real-time view of capacity health, utilization trends, and risk exposure - Identify recurring operational gaps in the capacity lifecycle and drive process improvements that reduce toil and improve reliability ## REQUIREMENTS - 5+ years of experience in strategy, operations, consulting, finance, or a similarly analytical and execution-oriented role - Demonstrated ability to own complex, cross-functional processes with multiple stakeholders and competing priorities - Strong quantitative and modeling skills — comfortable building demand forecasts, scenario analyses, and capacity models from scratch - Excellent communication skills, with a track record of distilling ambiguous situations into clear recommendations for senior leadership - High ownership mindset: you identify what is broken, build the fix, and follow through until it is working - Operates well under pressure and in ambiguous, fast-moving environments where the playbook does not yet exist ## NICE TO HAVE - Familiarity with GPU infrastructure, cloud platforms, or AI/ML ecosystem - Experience in a high-growth startup or Series B+ environment where operational processes were being built from scratch - Exposure to vendor or partner management, particularly in hardware, cloud, or infrastructure contexts ## BENEFITS - Competitive compensation, including meaningful equity - 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable). ## About Baseten ## Company Overview - **One-liner**: Baseten is an AI infrastructure platform that provides high-performance inference infrastructure for deploying, optimizing, and managing AI models in production. - **Entity Type**: Private (Series F) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Tuhin Srivastava (CEO), Amir Haghighat (CTO), Phil Howes (Co-Founder & Chief Scientist) ## Core Business - **Primary industry/industries**: AI Infrastructure / Cloud Computing / MLOps - **Target customers**: B2B, targeting AI-native companies, enterprises, and developers building and deploying large-scale AI applications. Notable customers include Abridge, Cursor, Lovable, Notion, and OpenEvidence. - **Mission or purpose statement**: Provide the tooling, expertise, and hardware needed for teams to bring performant AI products to market as quickly and reliably as possible. The company's core belief is that "inference is everything" and that the future of AI will consist of millions of specialized models embedded into every product and workflow. ## Products & Services - **Baseten Cloud**: A fully-managed, global deployment platform for AI models. Provides out-of-the-box performance optimizations, 99.99% uptime, and massive horizontal scale. Supports single-tenant and self-hosted (hybrid) deployments. - **Baseten Inference Stack**: The proprietary, underlying technology that powers the platform. Includes custom model runtimes (LLMs, embeddings, voice AI, image generation), advanced caching, custom kernels, and cutting-edge performance research. Claims 2x higher throughput and 10% lower latency for embeddings (BEI). - **Baseten Chains**: Enables granular hardware and autoscaling for compound AI systems, reportedly powering 6x better GPU usage and cutting latency in half. - **Frontier Gateway (Pre-optimized Model APIs)**: Allows users to instantly test and deploy pre-optimized versions of the latest open-source, custom, and fine-tuned models (e.g., Qwen, DeepSeek, GLM, gpt-oss). - **Forward Deployed Engineering (FDE)**: A service offering where Baseten engineers work side-by-side with key customers to build, optimize, and scale their models from prototype to production. - **Training on Baseten**: Allows users to train models and deploy them in one click on the inference-optimized infrastructure. - **Monetization API**: An inference API that allows model developers to monetize their models. ## Market Standing - **Valuation/Market Cap**: Not privately disclosed, but the company has raised a total of **$585M** in funding. - **Key Metric**: Annual revenue of **$7.0M** (as per LinkedIn). Total funding of **$585M**. - **Notable Investors/Partners**: IVP, Spark Capital, Bond, CapitalG, South Park Commons, Greylock. - **Growth Signals**: - Announced a **Series F** funding round (details not fully public in search results). - **Massive headcount growth**: 224.4% year-over-year, now employing 201 people. - **LinkedIn follower growth**: 199.9% year-over-year. - **Active job postings**: 112 open roles. - Acquired the company **Parsed**. - Backed by high-profile institutional investors including CapitalG (Alphabet's growth fund) and IVP. ## Competitive Advantages - **High-Performance Inference Stack**: A proprietary, deeply optimized stack focusing on ultra-low latency and high throughput for the most demanding Gen AI workloads (voice AI, real-time streaming, complex compound AI systems). - **Customer Obsession & Forward Deployed Engineering**: A hands-on, consulting-style approach with their FDE team, which builds deep, sticky relationships with high-value customers like Abridge and Notion. - **Global & Hybrid Cloud Flexibility**: Offers both fully-managed cloud and self-hosted deployments within customer VPCs, providing scalability and security for enterprises with strict data governance requirements. - **Founding Team's Deep Technical Credibility**: Built by former researchers and engineers who experienced the "deployment hell" of AI systems firsthand, giving them deep empathy and expertise in the problem they are solving. ## Strategic Focus - **Dominating the "Inference-as-a-Service" Market**: The company's core thesis is that inference will become the largest market ever created, and they are building the infrastructure to power it. - **Scaling for High-Volume, Mission-Critical Workloads**: Focus on reliability, performance, and cost-efficiency for customers who cannot afford downtime or latency (e.g., AI phone calls, real-time translation). - **Deepening the Technical Stack**: Continuously investing in performance research (custom kernels, new decoding techniques) and expanding capabilities into new areas like voice AI and audio streaming. - **Aggressive Hiring**: With 112 open positions and massive YoY growth, scaling the engineering, sales, and operations teams is a clear priority. ## Why Work Here - **Hard Technical Problems**: Engineers work on the most challenging problems in modern infrastructure—model serving, low-level GPU optimization, networking, distributed systems, and observability. This is a high-agency, high-impact engineering environment. - **High Growth Trajectory**: The company is experiencing explosive growth (224% headcount increase, active hiring). This offers significant career acceleration and ownership opportunities. - **Strong Engineering Culture**: Founded by engineers, for engineers. The culture emphasizes "first-principles thinking across the entire stack" and a "customer-obsessed" mindset. The employer rating on compensation, culture, and work-life balance is rated highly (5.0). - **Top-Tier Team & Investors**: The team has strong talent density with hires from Meta, Stripe, Google, NVIDIA, and Databricks. Being backed by top-tier VCs provides stability and a clear long-term vision. - **Hybrid/In-Office**: Based in San Francisco with a strong in-person or hybrid culture common for fast-moving infrastructure startups. ## Sources 1. [Company Website](https://www.baseten.co/) 2. [Careers Page](https://www.baseten.co/resources/careers/) 3. [About Us (Team)](https://www.baseten.co/about-us/) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/baseten) 5. [Ashby Careers Portal](https://jobs.ashbyhq.com/baseten) ## Other roles at Baseten - [Emerging Clouds & International Coverage Lead](https://feeny.ai/job/emerging-clouds-international-coverage-lead-baseten-san-francisco-7yewyrdmw6yx) — San Francisco, CA - [Recruiting Coordinator](https://feeny.ai/job/recruiting-coordinator-baseten-san-francisco-8yphn61fg8pe) — San Francisco, CA - [Data Centers & Powered Land Sourcing Lead](https://feeny.ai/job/data-centers-powered-land-sourcing-lead-baseten-san-francisco-z78fywrz0cx9) — San Francisco, CA - [Hyperscalers & Strategic Neoclouds Lead](https://feeny.ai/job/hyperscalers-strategic-neoclouds-lead-baseten-san-francisco-3gkss3f72n05) — San Francisco, CA - [NVIDIA, OEM & Chip Providers Lead](https://feeny.ai/job/nvidia-oem-chip-providers-lead-baseten-san-francisco-09dz3tcd254a) — San Francisco, CA - [AI Engineer](https://feeny.ai/job/ai-engineer-baseten-san-francisco-2c7zvysvqzfx) — San Francisco, CA - [Global Capacity Manager - TPU Focus](https://feeny.ai/job/global-capacity-manager-tpu-focus-baseten-san-francisco-8nytw8bmtfna) — San Francisco, CA - [Global Capacity Manager](https://feeny.ai/job/global-capacity-manager-baseten-san-francisco-ht5tzsez9qqr) — San Francisco, CA - [Capacity Operations Manager](https://feeny.ai/job/capacity-operations-manager-baseten-san-francisco-y3x505g4b4sp) — San Francisco, CA - [Delivery Director, Capacity Programs](https://feeny.ai/job/delivery-director-capacity-programs-baseten-san-francisco-3atm4mfthp2s) — San Francisco, CA