---
title: 'Care Coordinator (Temporary, Full Time) at Sprinter Health'
canonical: 'https://feeny.ai/job/care-coordinator-temporary-full-time-sprinter-health-united-states-k07t7vh1kfah'
type: 'job'
last_seen: '2026-10-27'
---

# Care Coordinator (Temporary, Full Time) at Sprinter Health

- **Company:** [Sprinter Health](https://feeny.ai/companies/sprinter-health)
- **Location:** United States
- **Compensation:** $21/hr
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.ashbyhq.com/sprinter-health/c00b5a27-c279-47f3-b250-90ed53e35603

## Job description

## ABOUT US

At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We’re backed by prominent VCs, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney. We're building the technology and clinical services platform to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and a 92+ NPS, we're rapidly scaling our impact.

## ABOUT THE ROLE

As we rapidly expand our operations and partnerships across the healthcare spectrum, we are seeking an experienced, customer-centric Patient Care Coordinator to join our Care Coordination team.

In this role, you will serve as a primary point of contact responsible for ensuring accurate, efficient, and timely processes before and after a patient’s in-home visit. We are looking for a detail-oriented, process-driven operator who can manage high-volume workflows while delivering a seamless experience for both patients and our mobile phlebotomists (known as Sprinters). This is a temporary position through December 31, 2026.

## RESPONSIBILITIES

- Conduct high-volume outbound patient result calls and post-visit appointment reviews within defined SLAs, ensuring timely and accurate communication of lab results, follow-up instructions, and next steps
- Provide clinical and administrative support before, during, and after patient visits by validating labs, confirming documentation, and ensuring visits are ready for in-home care delivery
- Upload and manage clinical documents with accuracy and timeliness
- Monitor and track lab results and imaging reports through Quest and other clinical applications, escalating clinical concerns or documentation gaps as needed
- Serve as a liaison between patients, providers, and internal clinical and administrative teams by communicating updates, issues, and follow-ups clearly to ensure continuity of care
- Maintain and update the provider directory including fax numbers when applicable
- Partner with health system and health plan counterparts to obtain missing appointment information, share updates, and identify workflow improvements
- Oversee medical record management and maintain strict confidentiality and HIPAA compliance at all times
- Monitor daily workflows to identify gaps or inefficiencies; suggest and support process improvements in a fast-moving, evolving environment
- Adapt quickly to updated SOPs, tools, and priorities as the organization scales

## REQUIRED QUALIFICATIONS

- At least 1 year of experience working in a clinical healthcare environment (e.g., Healthcare Administrator, Patient Care Coordinator, Patient Care Navigator, or a closely related role)
- Working knowledge of HIPAA, patient privacy standards, and common medical terminology
- Experience communicating with doctors’ offices, hospitals, labs, and clinics via phone and email
- Experience using electronic health record (EHR) systems and other healthcare software
- Highly fluent in modern workplace tools (Mac OS, Slack, Google Workspace, Zoom, and ticketing systems such as Zendesk), with the ability to work across multiple systems simultaneously while maintaining speed and accuracy
- Experience handling high-volume outbound patient calls, including result delivery and post-visit follow-up, with confidence, empathy, and the ability to meet defined SLAs or productivity targets
- Exceptional organizational skills and attention to detail, particularly when handling PHI and clinical documentation
- Strong written communication skills with the ability to document clearly and accurately
- Ability to adapt to changing priorities and work effectively in a fast-paced environment
- Self-motivated with strong follow-through, accountability, and ownership of work
- Commitment to maintaining patient confidentiality and delivering high-quality, patient-centered care

## PREFERRED QUALIFICATION

- Experience working in an EMR (Elation experience is a plus)
- Experience with Zendesk or similar ticketing systems
- Experience in a results-delivery with exposure to clinical workflows and documentation requirements
- Experience working in a fast-paced startup, on-demand service, or rapidly scaling healthcare environment

## YOU WILL THRIVE IF YOU

- Are flexible, humble, and bring a positive sense of humor to fast-moving work
- Communicate clearly and collaborate effectively across clinical and operational teams
- Excel at last-minute problem solving and are comfortable thinking on your feet
- Are highly organized, process-oriented, and take pride in doing things the right way
- Have experience working in an on-demand service or healthcare environment
- Enjoy a fast-paced, high-pressure setting and stay calm under volume
- Demonstrate exceptional attention to detail, especially when handling sensitive information
- Are energized by fast-moving teams, changing workflows, and continuous improvement

Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

## About Sprinter Health

## Company Overview
- **One-liner**: Sprinter Health blends in-person home visits with virtual care to close care gaps, develop care plans, and reconnect patients to longitudinal care.
- **Entity Type**: Private (Series B)
- **Headquarters**: Menlo Park, California, United States
- **Founded**: 2021
- **Founders**: Max Cohen (Co-founder & CEO)

## Core Business
- **Primary industry**: Healthcare (in-home preventive care, virtual care, diagnostics)
- **Target customers**: B2B – health plans, employer groups, healthcare organizations
- **Mission / purpose**: Reimagining care at home by making high-quality, in-home preventive care accessible and scalable.

## Products & Services
- **Sprinter Care+ Visits**: Hybrid preventive care visits that combine in-home diagnostics (blood draws, vitals, ECGs, diabetic retinal exams, etc.) with a virtual care team (physicians, nurses, pharmacists, care navigators). Type: Service (full-stack medical practice + platform).
- **Care Gap Closure & Wellness Visits**: Annual wellness visits, health risk assessments, medication reconciliation, depression and fall risk screening, social needs screening, and referrals to specialty care.
- **Medication Support**: Medication history retrieval, reconciliation, ordering, and delivery coordination.
- **Care Navigation**: Dedicated care navigators to help members schedule follow-ups, select a primary care provider, and connect to community resources.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (last known funding round: Series B)
- **Key Metric**: Total funding raised – $92.6M (including $55M Series B raised ~1 year ago as of early 2026)
- **Notable Investors / Partners**: General Catalyst, GV, Accel, Andreessen Horowitz, Regents of the University of California, and others.
- **Growth Signals**:
  - 500+ teammates (as of 2026)
  - Operations in 22+ states; expanded Preventive Care+ visits across 25 states
  - 98% on-time arrival rate, 90+ patient NPS, 80% care gap closure rate
  - High job posting growth: monthly +61.8%, quarterly +85.4%, yearly +50.8%

## Competitive Advantages
- **Full-stack hybrid model**: Employs its own W-2 “Sprinters” (phlebotomists/community health workers) who perform in-home diagnostics while a virtual clinical team provides comprehensive consultations – creating a seamless, high-touch experience.
- **Proven quality metrics**: 80% gap closure rate and 90+ NPS demonstrate strong outcomes and member satisfaction, making the company an attractive partner for health plans.
- **Scale-ready workforce**: A trained, local clinical workforce that can be deployed rapidly across geographies.

## Strategic Focus
- **Geographic expansion**: Continuing to enter new states and reach more members.
- **Clinical workforce scaling**: Hiring and training more “Sprinters” and virtual clinicians.
- **AI integration**: Dedicated VP of AI and GM of AI Product to embed intelligence into care workflows (e.g., risk profiling, operational efficiency).
- **Deepening partnerships**: Expanding relationships with health plans and employers to close more care gaps and drive value-based care.

## Why Work Here
- **Mission-driven environment**: Focus on transforming healthcare access for underserved populations.
- **Compensation & benefits**: Competitive salaries, stock options/equity, medical/dental/vision, 401k, life insurance, and short/long-term disability.
- **Work flexibility**: Flexible PTO and work-from-home policy (corporate roles are remote-friendly; clinical roles are in-person/mobile).
- **Engineering culture**: Open roles for Senior Software Engineers (Product and Partner Engineering), indicating a strong technical team working on a platform that enables hybrid care.
- **Growth opportunities**: Rapidly scaling company (500+ employees, high hiring velocity) with clear career progression.

## Sources
1. [Sprinter Health – About](https://www.sprinterhealth.com/about)
2. [Sprinter Health – Homepage](https://sprinterhealth.com/)
3. [Sprinter Health – Careers](https://careers.sprinterhealth.com/)
4. [CBInsights – Sprinter Health Profile](https://www.cbinsights.com/company/sprinter-health)
5. [LinkedIn – Sprinter Health](https://www.linkedin.com/company/sprinterhealth)

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