---
title: 'Care Navigator (Full-Time) at Diana Health'
canonical: 'https://feeny.ai/job/care-navigator-full-time-diana-health-beaumont-tx-9551h0774dy9'
type: 'job'
last_seen: '2026-09-12'
---

# Care Navigator (Full-Time) at Diana Health

- **Company:** Diana Health
- **Location:** Beaumont TX, United States
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/dianahealth94/jobs/5276761008

## Job description

## About Diana Health

Diana Health is a high-growth network of modern women's health practices.  We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.

We are an interdisciplinary team joined together by our shared commitment to transform women’s health.  Come join us!

Role Description:

The Care Navigator is a unique role, and one of the many ways we seek to improve upon the traditional maternity care experience. You will guide patients across the entire care journey, ensuring they have the support and resources they need from before they even set foot in the office through to the postpartum period. This is a time in a woman’s life that can include emotional highs and lows and changing needs--the ideal candidate is highly empathetic with excellent problem-solving skills and the ability to manage multiple priorities in order to support a diverse group of patients.

## What you’ll do

- Act as the first line of communication for new and prospective patients:
- Respond to incoming phone calls of prospective patients, nurturing leads leveraging the CRM
- Learn about patients individual needs and introduce them to the Diana Health care program
- Verify patients insurance benefits and help patients navigate their benefits as they sign up for care
- Introduce and document payment plan options
- Ensure patients have a strong experience by welcoming them to the practice and documenting key preferences in EMR
- Maintain strong communication with obstetrics patients over the course of their care, including proactive outreach at key milestones:
- Engage new patients before their first appointment, after their first appointment, and after their third appointment as they begin their care journey
- Support patients to develop and fine tune their care plans and to connect to resources, as needed
- Engage postpartum patients based on clinical protocols and connect patients to relevant resources and providers
- Provide additional support to those patients identified as benefiting from higher touch:
- Additional outreach and connection to community resources for those with SDoH
- Additional outreach and check-ins to those with medical risks
- Contribute to the evolution of Diana Health’s product as we build our prenatal and postpartum care program
- Systematically collect feedback from patient interactions to contribute to continuous improvement initiatives
- Communicate regularly with clinical and administrative leaders in the practice to provide feedback on client needs and preferences
- Help to identify and implement changes as necessary

## Qualifications

- Bachelor's degree and 2+ years of relevant experience in a customer-facing role, ideally in healthcare
- Excellent communication, interpersonal, and organizational skills
- Strong computer skills; familiarity with EMRs is preferred but not required
- Knowledge of health insurance policies, including copays, coinsurances, referrals, verifications of insurance

## Benefits

- Competitive compensation
- Health; dental & vision, with an HSA/FSA option
- 401(k) with employer match
- Paid Time Off
- Paid Sick Time
- Paid Parental Leave

Diana Health Culture

- Having a growth mindset and striving for continuous learning and improvement
- Positive, can do / how can I help attitude
- Empathy for our team and our clients
- Taking ownership and driving to results
- Being scrappy and resourceful

## About Diana Health

## Company Overview
- **One-liner**: Diana Health is a network of modern women’s health practices partnering with hospitals to deliver personalized, whole-health oriented care spanning maternity, gynecology, menopause, mental health, and wellness through in-person and virtual visits.
- **Entity Type**: Private (Series C; $55M led by HealthQuest Capital in October 2025)
- **Headquarters**: New York, New York, United States
- **Founded**: Not publicly available (earliest known funding round was Series A in January 2022)
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Women’s health / healthcare services
- **Target Customers**: B2C (women patients); B2B (hospital partners)
- **Mission Statement**: “Set a new standard of care for women that empowers, inspires, and supports them to take control of their healthcare decisions so that they can live their most fulfilling lives.” [heydianahealth.com](https://heydianahealth.com/careers/)

## Products & Services
- **Diana Health Care Network**: In-person and virtual comprehensive women’s health services including prenatal and postpartum care, gynecology, menopause management, mental health counseling, nutrition counseling, and wellness visits.
- **Collaborative Care Model**: Integrated teams of OB/GYNs, Certified Nurse Midwives (CNMs), Nurse Practitioners, therapists, and dietitians who share a single electronic health record and coordinate care across disciplines.
- **Virtual Care**: Telehealth options for consultations, follow-ups, and mental health support.

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Annual revenue ~$5.0M; total funding $100M (Series A: $11M in Jan 2022 led by .406 Ventures and LRVHealth; Series B: $34M in Oct 2023 led by Norwest; Series C: $55M in Oct 2025 led by HealthQuest Capital)
- **Notable Investors/Partners**: Norwest Venture Partners, HealthQuest Capital, .406 Ventures, LRVHealth
- **Growth Signals**: 135 employees (+60.6% YoY); 86 active job postings (+2766.7% YoY); LinkedIn followers 17,686 (+83% YoY); expanding clinical locations and corporate team.

## Competitive Advantages
- **Whole-Health Model**: Integrates mental, physical, and social health with a collaborative team approach, differentiating from traditional fee-for-service OB/GYN practices.
- **Provider Choice & Time**: Patients can choose among OB/GYNs, CNMs, and NPs; clinicians are given longer appointment times to build relationships.
- **Insurance Accessibility**: In-network with most major insurers, including Medicaid, Medicare, and TriCare.
- **Patient Empowerment**: Emphasis on education and shared decision‑making (“women in the driver’s seat”).

## Strategic Focus
- Scaling the practice network through hospital partnerships and new market entries.
- Leveraging Series C capital to hire clinicians and corporate staff, expand geographic footprint, and enhance technology/digital tools.
- Continuing to build a strong employer brand to attract mission‑driven talent.

## Why Work Here
- **Culture & Mission**: Described as “collaborative, supportive, mission‑aligned” with a startup energy; focused on transforming women’s healthcare.
- **Work Model**: Clinician schedules are flexible and designed for work‑life balance; corporate team works remotely across the US.
- **Perks & Benefits**: Comprehensive health/vision/dental insurance, 401k with company match, generous PTO, paid holidays, flexible sick days, extensive paid parental leave, short‑term disability, and sign‑on bonuses for certain roles. [heydianahealth.com](https://heydianahealth.com/careers-clinicians/)
- **Growth Opportunities**: Rapidly growing organization (60%+ headcount growth) with many open roles across clinical, operations, and corporate functions.

## Sources
1. [heydianahealth.com](https://heydianahealth.com/)
2. [heydianahealth.com/careers](https://heydianahealth.com/careers/)
3. [linkedin.com/company/diana-health](https://www.linkedin.com/company/diana-health)
4. [job-boards.greenhouse.io/dianahealth94](https://job-boards.greenhouse.io/dianahealth94)
5. [heydianahealth.com/careers-clinicians](https://heydianahealth.com/careers-clinicians/)

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