---
title: 'Care Operations Associate at Color Health'
canonical: 'https://feeny.ai/job/care-operations-associate-color-health-united-states-059tmz6j3vj6'
type: 'job'
last_seen: '2026-11-08'
---

# Care Operations Associate at Color Health

- **Company:** Color Health
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.ashbyhq.com/color-health/ff23b3fa-bbba-471f-b703-c0f99395b289

## Job description

Color Health is revolutionizing cancer care with the nation’s first Virtual Cancer Clinic, delivering high-quality, physician-led multidisciplinary care across all 50 states. Our innovative, guideline-based approach spans cancer screening, risk assessment, prevention, diagnosis, treatment support, and survivorship. In addition to personalized direct medical care, our services include cancer genetics risk assessment, nutrition, mental health support and at-home cancer screening diagnostics. Using technology-driven, patient-centric solutions, Color is transforming how employers, unions, health plans, and governments address cancer. Color’s goal is to close critical cancer care gaps, improve cancer outcomes, and guide patients with empathy through their healthcare journeys.

Apply to join Color and do the most meaningful work of your career. If you are not sure that you’re 100% qualified but are up for the challenge - we want you to apply!

## About the Role

As a Care Operations Associate at Color, you will play an essential role in supporting the day-to-day operations of our care delivery teams, helping ensure our clinicians and patient-facing staff have the tools, resources, and support they need to deliver high-quality care. You’ll work closely with our Care Operations team across a wide range of functions, including clinician scheduling, licensure and credentialing, quality assurance, onboarding, reporting, and operational coordination. You’ll help keep critical processes running smoothly, troubleshoot challenges, and support the implementation of new workflows and initiatives. This is a dynamic, hands-on role where no two days will look exactly alike. As Color continues to grow and evolve, so will your responsibilities. We’re looking for someone who is highly organized, detail-oriented, resourceful, and excited to learn. You’ll thrive if you enjoy solving problems, taking ownership, navigating ambiguity, and finding ways to make healthcare operations more efficient and effective.

What You'll Own:

- Support daily care operations: Execute and coordinate day-to-day operational activities across our clinical and patient-facing teams, ensuring processes run smoothly, issues are resolved, and critical tasks are completed accurately and on time.
- Coordinate scheduling and capacity: Maintain clinician schedules, coordinate availability and coverage changes, monitor scheduling gaps, and support workforce planning and capacity management.
- Manage licensure and credentialing activities: Track professional licenses, certifications, and credentialing requirements; maintain accurate records; coordinate renewals; and support ongoing compliance monitoring.
- Support team onboarding and offboarding: Coordinate operational onboarding activities, including system access, training schedules, credentialing, and documentation, to ensure a seamless experience for new and departing team members.
- Assist with quality assurance and compliance: Conduct routine audits, maintain quality and compliance trackers, identify discrepancies, and escalate issues to ensure operational and clinical standards are consistently met.
- Maintain operational data and reporting: Update trackers and dashboards, compile recurring reports, monitor key operational metrics, and help ensure data is accurate, organized, and actionable.
- Support process improvements and new initiatives: Maintain SOPs and process documentation, assist with workflow changes and new program launches, and proactively identify opportunities to simplify, streamline, or automate manual processes.
- Adapt to evolving operational priorities: Take on new responsibilities and projects as business needs change, working collaboratively across teams to solve problems and continuously improve how we operate.

What We're Looking For:

- 1–3 years of experience in healthcare operations, clinical administration, or a related healthcare setting.
- Exceptional attention to detail and accuracy, with the ability to manage operational processes where precision, timeliness, and compliance are essential.
- Strong organizational and time-management skills, with the ability to manage multiple responsibilities, prioritize effectively, and consistently follow through.
- A proactive, resourceful, and solutions-oriented mindset, with the ability to independently troubleshoot problems, take ownership, and know when to escalate.
- Strong adaptability and comfort with ambiguity, shifting priorities, and evolving responsibilities in a fast-paced startup environment.
- Excellent communication and collaboration skills, with the ability to work effectively across clinical, operational, and cross-functional teams.
- Strong technical aptitude, with the ability to quickly learn new systems, manage spreadsheets and operational tools, and embrace new technologies.
- A genuine interest in healthcare operations, continuous improvement, and supporting teams that deliver high-quality patient care.

Nice to Have:

- Experience with healthcare licensure, credentialing, compliance, or quality assurance processes.
- Experience supporting clinician scheduling, workforce coordination, or healthcare staff onboarding.
- Familiarity with healthcare operations platforms, electronic health records, or credentialing systems.
- Experience in a digital health, telehealth, or startup environment.
- Exposure to process improvement, workflow automation, or AI-powered tools.

What We Offer:

- 💰 Competitive salary
- ✨ Comprehensive medical, dental, vision, life, and disability benefits
- 📈 401k match
- 📝 Monthly phone and wifi stipend and an annual ergonomic stipend
- 🏝 Generous vacation policy, paid holidays and company-wide recharge days
- 🍼 Equal paid parental leave for birthing and non-birthing parents
- Free cancer screening and prevention resources for employees and their adult dependents

Base compensation range: $75,000 - $90,000 per year The actual base pay is dependent upon many factors, such as: work experience, market data, skills, geographic location, and business need. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity and benefits.

Color is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Color prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Color conforms to the spirit as well as to the letter of all applicable laws and regulations.

## About Color Health

## Company Overview
- **One-liner**: Color Health operates the only nationwide, oncologist-led Virtual Cancer Clinic, delivering high-quality, technology-enabled cancer care from prevention through survivorship.
- **Entity Type**: Private (funding stage not disclosed in available sources)
- **Headquarters**: South San Francisco, California, USA
- **Founded**: 2015
- **Founders**: Othman Laraki (CEO)

## Core Business
- **Primary industry**: Healthcare – cancer care, virtual clinical services, genetic testing, and population health management.
- **Target customers**: B2B – employers, unions, health plans, and public sector organizations; also serves individual patients through these partnerships.
- **Mission**: To expand access to high-quality, equitable cancer care by combining oncologist-led clinical care with technology and AI, improving outcomes and controlling costs.

## Products & Services
- **Virtual Cancer Clinic**: A comprehensive, ASCO Certified virtual center of excellence covering the full cancer journey. Services include:
  - **Prevention, Early Detection & Diagnosis**: At-home cancer screening and genetic testing, risk identification, fast clinical follow-up on abnormal results.
  - **Planning & Active Treatment**: Oncologist-led care team (board-certified oncologists) that reviews diagnoses, collaborates with local treating providers, and manages symptoms 24/7.
  - **Survivorship Care & Return to Work**: Monitoring for recurrence, long-term health support, and assistance with returning to work after treatment.
- **Genetic Testing (legacy)**: Originally launched in 2015 with affordable, comprehensive genetic testing for cancer risk (BRCA1/2, etc.), including genetic counseling and at-home sample collection.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Serves over 2,000 patients through its Virtual Cancer Clinic; has delivered more than 7 million healthcare interventions and supported over 26 million individuals across partner organizations (employer, health plan, union, public sector).
- **Notable Investors/Partners**: 
  - American Cancer Society (joint cancer screening and prevention program, launched 2023)
  - National Institutes of Health (NIH) – funded Color as one of three genome centers for the All of Us Research Program (in partnership with Broad Institute of MIT and Harvard)
  - ASCO (American Society of Clinical Oncology) – certified the Virtual Cancer Clinic
- **Growth Signals**: 
  - Achieved ASCO Certification (2025), validating quality standards equivalent to top cancer centers.
  - Expanded from genetic testing to a full virtual cancer clinic model, now licensed in all 50 states.
  - Partnerships with major employers and health plans driving adoption.

## Competitive Advantages
- **Nationwide virtual model**: The only oncologist-led Virtual Cancer Clinic operating across all 50 states, breaking geographic barriers to specialized cancer care.
- **ASCO Certification**: Meets rigorous quality and safety standards, independently validating a technology-enabled care model.
- **Speed and direct clinical care**: Faster diagnosis (66% faster diagnosis cited), 100% follow-up on abnormal results, and oncologist-led care (not just navigation) with 24/7 access.
- **Integrated continuum**: Covers the entire cancer journey from screening to survivorship, reducing fragmentation and improving outcomes (2.8:1 ROI reported, $23,000 saved per patient, $6,000 saved per survivor).
- **Technology and AI backbone**: Combines clinical expertise with advanced lab automation (CAP-accredited, CLIA-certified), AI, and population-scale data.

## Strategic Focus
- Deepening the virtual cancer clinic model to improve outcomes and reduce costs for employer, health plan, and public sector populations.
- Expanding partnerships with large organizations to close cancer care gaps and drive early detection.
- Leveraging AI and technology to accelerate diagnosis, streamline care coordination, and scale clinical capacity.
- Continuing to build out survivorship and return-to-work services as a differentiator.

## Why Work Here
- **Mission-driven culture**: “Do your life’s most meaningful work” – employees directly impact cancer patients’ lives across detection, treatment, and survivorship.
- **Remote & hybrid flexibility**: Many roles are remote (USA); some positions are hybrid in South San Francisco. The company values adaptability and resourcefulness.
- **Interdisciplinary environment**: Engineering, design, science, and clinical expertise collaborate on every step of the care journey.
- **Growth opportunity**: As a fast-growing private company with a proven model and national reach, employees can shape the future of cancer care.
- **Notable perks**: Not explicitly listed, but the focus on employee impact and flexibility suggests a supportive, modern work environment.

## Sources
1. [Color Health Home](https://www.color.com/)
2. [Color Health About Us](https://www.color.com/about-us)
3. [Color Health Careers](https://www.color.com/careers)
4. [Color Health Leadership](https://www.color.com/leadership/)
5. [Color Health Talent Pool (Lever)](https://jobs.lever.co/color/8d9c106b-4dc9-4af3-a64b-b0633c034781)

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