--- title: 'Career Pathways Manager (Contract) at Roo' canonical: 'https://feeny.ai/job/career-pathways-manager-contract-roo-remote-we86g74p6tez' type: 'job' last_seen: '2026-11-03' --- # Career Pathways Manager (Contract) at Roo - **Company:** Roo - **Location:** Remote - **Compensation:** $30–$55/hr - **Work type:** remote - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-03 - **Apply:** https://job-boards.greenhouse.io/roo/jobs/5470603008 ## Job description ## What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than  3 million hours of healthcare, helping Veterinarians earn more than $200 million. ## About the Role The Career Pathways Manager is a key member of Roo's Relief-to-Hire team (R2H), helping connect veterinary professionals with meaningful career opportunities. We're looking for someone who is highly organized, proactive, relationship-driven, and passionate about creating exceptional experiences for both candidates and hospital partners. In this role, you'll guide veterinary professionals through the placement journey, coordinate across teams to keep processes running smoothly, and build strong partnerships that support successful hiring outcomes. Success in this role requires strong attention to detail, excellent communication skills, the ability to manage multiple priorities, and a collaborative mindset. You'll work closely with Account Managers, hospital partners, enterprise clients, and the broader Relief-to-Hire team while reporting to the Senior Manager, Career Pathways. Responsibilities: Candidate Coordination & Support - Guide veterinarians and technicians through the Relief-to-Hire process, from interest to offer. - Maintain clear, consistent communication with candidates to ensure a supportive and personalized experience. - Collect, organize, and share candidate materials (e.g., resumes, references) with hospitals in alignment with Roo standards. Hospital & Internal Partner Collaboration - Work closely with VetAM, HSP, and Enterprise to ensure hospitals are matched with the right veterinary professionals. - Track hiring needs and placement opportunities to inform pipeline development. - Collaborate with the Senior Manager and cross-functional squad to identify placement opportunities and proactively flag risks. Process Execution & Improvement - Follow and uphold Standard Operating Procedures (SOPs) developed by the senior manager and R2H squad. - Identify workflow gaps or bottlenecks and suggest process improvements. - Support testing and rollout of new tools or processes aimed at improving efficiency and experience. Tracking & Reporting - Keep candidate and placement records up-to-date in HubSpot and other systems. - Assist with data entry and report generation to support internal visibility and forecasting. - Monitor milestones and timelines for placements to ensure timely progress and stakeholder communication. Billing & Administrative Support - Coordinate with finance to ensure accurate billing for completed placements. - Help resolve billing-related issues by liaising between internal teams and hospital partners. Qualifications: - 2-4 years of experience in account coordination, inside sales, recruiting, or a client-facing operations role where managing multiple relationships simultaneously was core to the work - Demonstrated ability to manage a pipeline or portfolio of active candidates, deals, or accounts without losing track of where things stand or what needs to move next - Strong written and verbal communication skills, with a knack for making people feel supported and informed throughout a process - Experience working cross-functionally with multiple stakeholders or teams to drive outcomes - Comfortable working in a CRM (HubSpot, Salesforce, or similar) to manage pipelines, log activity, and generate reports - Ability to identify process gaps and take initiative to flag or address them, rather than waiting to be asked - Organized, self-directed, and able to prioritize in a fast-moving environment - A genuine interest in the veterinary or healthcare space, or in helping professionals find meaningful career opportunities While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for hourly compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet. Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $40—$55 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $36—$50 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $34—$47 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $32—$44 USD Tier 5 Pay Range (examples: Madison, Birmingham, San Antonio, Spokane, Toronto) $30—$41 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! Located in the US: For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. Located in Canada: For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits offered through Rippling EOR. - Registered Retirement Savings Plans (RRSPs) and Tax-Free Savings Accounts (TFSAs) through Wealthsimple. - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates.  We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?! ## About Roo ## Company Overview - **One-liner**: Roo is a veterinary relief platform that connects animal healthcare professionals with hospitals for flexible, on-demand staffing to combat burnout and talent shortages in the industry. - **Entity Type**: Private (Venture-backed) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Danny Leffel, Audrey Wu, Stephany Lawrence, John Stearns, Sam Friedman, Jeffrey Bishop-Hill, Albert Mangahas, Dean Ramadan, Jenny Dubowski, Charlotte Weir ## Core Business - **Primary industry**: Veterinary Healthcare / Healthcare Staffing Technology - **Target customers**: B2B (animal hospitals) and B2C (veterinarians, vet techs, assistants, vet students) - **Mission statement**: “Happier Healthcare Together” — to revolutionize veterinary medicine by building an innovative platform connecting top veterinary talent with hospitals, liberating and empowering animal healthcare professionals. ## Products & Services - **Roo Relief Platform (Marketplace)**: A SaaS/mobile platform that enables vets, techs, and assistants to browse and book relief shifts at hospitals. Features include transparent upfront pay, map-based shift search, schedule management from a phone, and fast payment (as little as 2 days). Hospitals use it to post shifts, reduce burnout, and fill coverage gaps. - **Relief-to-Hire™**: A unique process allowing hospitals to trial a professional through relief shifts before committing to a full-time hire, reducing hiring risk. - **Externship Marketplace**: Connects vet students with 800+ externship opportunities across the country to gain hands-on experience and build career confidence. - **Free Continuing Education**: Offers free CE resources for veterinary professionals. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding — $16.6M across 2 prior funding rounds; Annual Revenue — $4.0M (estimated by LinkedIn) - **Notable Investors/Partners**: Not publicly named (the company is private; investors not disclosed in available sources) - **Growth Signals**: - Headcount: 499 employees (+45.3% YoY, +234 people) — rapid scaling - Provided over 2 million hours of relief coverage; Roo veterinarians have earned over $200 million - Community includes thousands of veterinarians, technicians, assistants, and hospitals - Operates in 6 countries (including Canada, United Kingdom, Mexico, and Netherlands) - LinkedIn followers: 28,659 (+32% yearly growth) ## Competitive Advantages - **Large Network Effect**: “Vet Med’s Largest Relief & Hiring Community” — 20,000+ veterinary professionals on the platform, giving it scale and liquidity that competitors would struggle to match. - **Industry-Insider Founding Team**: Built by veterinarians, techs, and practice managers who experienced burnout firsthand, giving Roo deep empathy and credibility in the market. - **Transparency-First Design**: Upfront pay, shift details, and hospital profiles — reducing friction and trust issues common in staffing. - **Relief-to-Hire™ Innovation**: A differentiated hiring funnel that turns temp shifts into permanent placements, solving a core pain point for hospitals. - **AI-Forward Approach**: Explicitly states they are “AI-forward, constantly pushing boundaries, and building cutting-edge solutions.” ## Strategic Focus - **Scale the Marketplace**: Continue growing the supply of relief professionals and hospital demand to deepen liquidity. - **Expand Geographic Reach**: Already in 6 countries, likely targeting more markets. - **Product-Led Growth**: Investing in AI, platform automation, and mobile tools to make shift matching faster and more efficient. - **Enterprise & Partnerships**: Hiring a Director of Sales Operations and Business Development Managers, signaling a push into larger hospital chains and strategic partnerships. - **Student Pipeline**: Externship marketplace aims to capture vet students early, creating a lifelong user funnel. ## Why Work Here - **Remote-First Culture**: All job listings (Director of Sales Operations, Sales Operations Manager, Business Development Manager, etc.) are remote. The company is headquartered in San Francisco but operates nationally. - **Generous Benefits**: - **Parental Leave**: 18 weeks paid - **Health Coverage**: Base medical plan covered at 100% for employees; dental and vision at 90% - **401K & Stock Options**: 401K through Betterment, stock options included in comp packages - **Family Planning**: Lifetime fertility and family planning stipend of up to $10,000 per employee - **Unlimited PTO**: Emphasized as key to work-life balance - **Monthly Stipends**: For health/wellness, home office, internet, and more - **Engineering & Innovation Culture**: Described as “AI-forward” and “cutting-edge,” with cross-functional teams and a focus on measurable impact. - **Mission-Driven**: Every role contributes to “liberating and empowering animal healthcare professionals” — strong purpose appeal for animal lovers. - **Core Values**: Seek Understanding, Solve Customer Problems, Drive Measurable Impact, Bias to Urgency, Have Fun — blend of empathy and high performance. - **Growth Trajectory**: 45% headcount growth YoY signals a fast-scaling environment with career advancement opportunities. ## Sources 1. [roo.vet](https://www.roo.vet/) 2. [roo.vet/careers](https://www.roo.vet/careers) 3. [roo.vet/about](https://www.roo.vet/about-roo-veterinary-relief-services) 4. [Greenhouse Jobs](http://job-boards.greenhouse.io/roo) 5. [LinkedIn](https://www.linkedin.com/company/roovets) ## Other roles at Roo - [Senior Brand & Integrated Marketing Manager](https://feeny.ai/job/senior-brand-integrated-marketing-manager-roo-remote-58fbetepmbpn) - [Staff Product Manager](https://feeny.ai/job/staff-product-manager-roo-remote-fbssn84b0ayf) - [Senior People Partner](https://feeny.ai/job/senior-people-partner-roo-remote-7g2bckz3p663) - [General Manager - Relief to Hire](https://feeny.ai/job/general-manager-relief-to-hire-roo-remote-hdjqk38papyb) - [Senior Growth Marketing Manager](https://feeny.ai/job/senior-growth-marketing-manager-roo-remote-fsjxxwvpjbam) - [Country Lead, Canada](https://feeny.ai/job/country-lead-canada-roo-remote-zt7k5b1v94wb) - [Revenue Operations Analyst](https://feeny.ai/job/revenue-operations-analyst-roo-remote-549m1r85jj8b) - [Veterinary Account Manager](https://feeny.ai/job/veterinary-account-manager-roo-remote-6bcnfwafdzkw) - [Senior Growth Analyst](https://feeny.ai/job/senior-growth-analyst-roo-remote-s9h3wd22ev36) - [Senior International Marketing Manager](https://feeny.ai/job/senior-international-marketing-manager-roo-remote-73rk3tyqkmpt)