--- title: 'Caregiver Scheduler / Home Care Coordinator (Staffing) at Abricare, Inc.' canonical: 'https://feeny.ai/job/caregiver-scheduler-home-care-coordinator-staffing-abricare-inc-north-kansas-sm4wkcapv7fk' type: 'job' last_seen: '2026-09-14' --- # Caregiver Scheduler / Home Care Coordinator (Staffing) at Abricare, Inc. - **Company:** Abricare, Inc. - **Location:** North Kansas City, MO - **Posted:** 2026-09-14 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/abricareinc/jobs/4297098009 ## Job description ## About the Role The Caregiver Scheduler / Home Care Coordinator (Staffing) plays a critical, dual-function role at AbriCare. This position manages caregiver–client & staff scheduling, monitors service quality, responds to caregiver change requests, and ensures accurate documentation in the organization’s electronic medical record (EMR) and related systems. The Caregiver Scheduler / Home Care Coordinator is also expected to step in as a hands-on caregiver when coverage gaps arise, and to provide direct administrative support to the Branch Director — making flexibility and a willingness to work across functions essential to success in this role. The Caregiver Scheduler / Home Care Coordinator serves as the operational backbone of daily service delivery, ensuring smooth coordination between clients and caregivers while upholding AbriCare’s standards of reliability, professionalism, and compassion. This is a hybrid role that blends office coordination with direct caregiving — candidates must be comfortable in both settings and committed to showing up wherever the need is greatest. ## What You’ll Do Scheduling & Service Coordination: - Build, maintain, and adjust client and caregiver schedules using the organization’s electronic record system (EMR). - Ensure timely communication of schedules and updates to clients and caregivers. - Monitor daily attendance, coverage needs, and open shifts; resolve issues before they impact care delivery. - Match caregivers to clients based on compatibility, skill set, location, preferences, and availability within the EMR. - Maintain documentation on matches and ensure continuity of care. - Coordinate with the Branch Director and Clinical team to ensure alignment with care plans. - Manage change requests, originating from either caregiver or client. - Clearly and proactively communicate changes to all parties. Quality Monitoring: - Review scheduling and attendance data to identify trends and opportunities for improvement. - Work proactively to address service delivery concerns and enhance caregiver engagement and reliability. - Monitor and resolve caregiver EMR compliance issues, including incomplete tasks, missed or incorrect clock-ins/clock-outs, and other Electronic Visit Verification (EVV) exceptions — following up directly with caregivers to correct errors, providing real-time coaching on system use, and escalating patterns of non-compliance to the Branch Director. Administrative Support: - Maintain accurate client and caregiver records, ensuring all documentation is complete and up to date. - Support branch operations and ensure compliance with AbriCare policies, procedures, and quality standards. - Provide direct administrative support to the Branch Director, including preparing reports, managing correspondence, tracking key operational metrics, and assisting with special projects as directed. - Assist with onboarding tasks, caregiver file maintenance, orientation logistics, and other HR-adjacent administrative duties as assigned. Caregiver Duties (as needed): The Caregiver Scheduler / Home Care Coordinator is expected to step in to provide direct Personal Care Services when caregiver coverage is unavailable. This is a critical expectation of the role and reflects AbriCare’s commitment to ensuring no client goes unserved. Caregiver duties may include: - Assisting clients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and mobility. - Providing companionship, meal preparation, light housekeeping, and medication reminders per the client’s care plan. - Documenting care delivery accurately in the EMR following each client visit. - Treating all clients with dignity, respect, and a person-centered approach consistent with AbriCare’s values. Required Qualifications - High school diploma or GED required; associate’s or bachelor’s degree preferred (healthcare administration, human services, or related field). - Minimum of 2 years of experience in scheduling, operations coordination, or administrative support (preferred within healthcare or home care settings). - We are specifically seeking candidates with experience in staff scheduling involving shift coverage and workforce assignment (not appointment-only scheduling). - Strong organizational and multitasking skills, with attention to detail and accuracy. - Proficiency with electronic record systems (EMR) and Microsoft Office Suite. - Excellent written and verbal communication skills. - Empathy, professionalism, and discretion when handling sensitive client or caregiver information. - Ability to work independently and as part of a collaborative, mission-driven team. - Willingness and ability to perform direct caregiver duties when coverage needs arise. Candidates must be comfortable providing hands-on personal care to clients as needed. - Willingness to provide broad administrative support to the Branch Director, including tasks that may fall outside traditional scheduling or coordination duties. A “no task too small” mindset is essential in this branch-support role. Preferred: - Experience with Medicaid, MO HCBS programs, or MO DHSS systems. - Prior experience in home care, managed care, or community health services. - Familiarity with Wellsky for scheduling and documentation or any similar platforms. - Understanding of QAPI (Quality Assurance and Performance Improvement) standards. Competencies - Compassionate communication and client-centered approach - Strong organizational and documentation skills - Adaptability in a dynamic and evolving environment - Attention to detail and data accuracy - Collaboration across departments and geographies Additional Details - Standard work hours: Monday–Friday, 8:00am–5:00pm CST - Occasional after-hours coordination may be required for urgent scheduling needs - Competitive compensation and benefits package, including medical, dental, vision, PTO, and 401(k) ## About Abricare, Inc. ## Company Overview - **One-liner**: AbriCare is a mission-driven home care services organization that helps seniors and adults with disabilities live safely and independently at home by combining compassionate caregiving with AI-enabled operations. - **Entity Type**: Private (Funding stage not publicly disclosed) - **Headquarters**: North Kansas City, Missouri, USA - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry**: Home health care and personal care services (PCS) - **Target customers**: Seniors and adults with disabilities (B2C), as well as families and payors (B2B) who require transparency, compliance, and accountability. - **Mission statement**: “To elevate home care services in Kansas City by empowering clients to live with dignity and joy at home, while giving caregivers the tools, respect, and recognition they deserve.” [abricare.com](https://www.abricare.com/) ## Products & Services - **Personal Care Services**: Assistance with daily activities such as bathing, dressing, grooming, and mobility (Service). - **Advanced Personal Care**: Specialized care for clients with complex medical needs, including authorized nursing visits, mobility support, and medical device setup (Service). - **Homemaker Services**: Light housekeeping, laundry, and meal prep to maintain a comfortable home environment (Service). - **Respite Care**: Short-term care services to give family caregivers time to rest and recharge (Service). All services are delivered in the client’s home. [abricare.com/services](https://www.abricare.com/services) ## Market Standing - **Valuation / Market Cap**: Not publicly available - **Key Metric**: Total funding not publicly available; revenue not disclosed. - **Notable Investors / Partners**: Not publicly available - **Growth Signals**: New locations opening in 2026 in Indiana and Ohio, with more locations planned beyond Missouri. The company is actively hiring for remote and in-office roles, indicating scaling operations. [abricare.com/locations](https://www.abricare.com/locations) ## Competitive Advantages - **Care Teams First culture**: Above-market pay, ongoing training, and clear career pathways for caregivers, intended to reduce turnover and improve care quality. - **AI-enabled operations**: Tech tools for scheduling, matching, and communication that reduce administrative burden and allow care teams to focus on clients. - **Transparency and compliance**: Emphasis on accountability for families and payors, building trust in the service. ## Strategic Focus - **Geographic expansion**: Opening branches in Indiana and Ohio in 2026 after establishing a strong presence in Missouri. - **Technology integration**: Continued investment in “smart systems” to streamline operations and improve client-caregiver matching. - **People-first growth**: Scaling while maintaining a culture that prioritizes caregiver support and development. ## Why Work Here - **Culture**: “A culture built on mutual belonging, recognition, and respect” with a “Care Teams First” philosophy. - **Compensation**: Competitive pay, benefits, and 401(k) matching; above-market pay for caregivers. - **Work-life balance**: Paid time off, flexible schedules, and health/wellness resources including an Employee Assistance Program (EAP). - **Career growth**: Training programs, skill development, and clear career pathways from entry-level to advanced roles. - **Work model**: A mix of remote (United States) and on-site roles at the Kansas City headquarters; remote positions in HR, recruiting, and clinical systems. - **Perks**: Lifestyle savings for transportation, childcare, and education support if eligibility requirements are met. [abricare.com/careers](https://www.abricare.com/careers) | [job-boards.greenhouse.io/abricareinc](https://job-boards.greenhouse.io/abricareinc) ## Sources 1. [abricare.com](https://www.abricare.com/) – Company overview, mission, services, locations, and careers. 2. 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