--- title: 'Carrier Account Representative at Arrive Logistics' canonical: 'https://feeny.ai/job/carrier-account-representative-arrive-logistics-st-paul-a0p0e5802m6z' type: 'job' last_seen: '2026-09-12' --- # Carrier Account Representative at Arrive Logistics - **Company:** Arrive Logistics - **Location:** St Paul, MN - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-01-17 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.lever.co/arrivelogistics/6a082f5e-376e-479f-997f-50b7761bd186 ## Job description Applications are now open for 2026 and 2027 start dates in our St. Paul location! ## Who We Are Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We Want Our explosive growth is your opportunity to join our high-energy Carrier team in our brand new St. Paul location. We are looking for candidates who excel in collaborative environments. You’ll thrive in this position if you’re a skillful communicator, natural relationship builder, and hard-working teammate. Our training program for this position kicks off in June, making it an ideal opportunity for recent college graduates who are wrapping up their studies this spring. Get a jump-start on your career with hands-on training, professional development, and a collaborative environment from day one. ## What You’ll Do As a Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service. With experience, your earning potential increases along with your growing your carrier relationships and volume and capacity.. You will also receive the continuous education and professional development you need to reach new heights. ## About Our Training/Mentorship Program - Classroom training is led by an Arrive trainer and designed to get you familiar with the third party logistics industry alongside a group of your peers. - Learn the Arrive story and the history that shaped an entire industry. - Get familiar with our proprietary technology, ARRIVEnow. - Work closely with an experienced mentor during your training who will help you learn the strategy behind building relationships with carriers. Carrier Account Representative Responsibilities - Focus on building new relationships with carrier partners across the country.. - Manage the carrier partners that you identified  during the training program as you develop and procure new relationships. - Sharpen your relationship building and customer service skills alongside your Carrier team and manager. - Build internal relationships with our Business Development team members and work together to find the best solutions for their clients. - Emphasize service - you will be measured on KPIs like on-time deliveries, proactive tracking and outbound calls. - Earn industry certifications that will prepare you to source capacity for different types of service offerings. ## Qualifications - Bachelor’s degree is preferred with an emphasis on Business or a related field. - Eager to contribute to a high-energy environment. You will build your career in an office, alongside a team of your peers - A strong work ethic is essential. If hard work does not come naturally to you, this might not be a good fit. - Strong communication skills, with a demonstrated ability to get things done over the phone, through email, and face-to-face. - Able and excited to build relationships with a wide variety of people. You will have fun talking to peers, truck drivers, dispatchers, and business leaders alike. The Perks of Working With Us - Achieve your financial goals through our competitive compensation and commission plan - Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage. - Invest in your future with a Retirement Savings Plan contribution from Arrive - Build relationships and find your home at Arrive through our Employee Resource Groups - Grow your career through our excellent professional development and leadership development programs - Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days. - Receive 100% paid parental leave when you become a new parent. - Get recognized through our employee rewards program - Enjoy regular team outings and meals in the office! - Get paid to work with your friends through our Referral Program! ## Your Arrive Experience When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification. ## About Arrive Logistics ## Company Overview - **One-liner**: Arrive Logistics is a technology-enabled freight brokerage providing multimodal shipping solutions and capacity management for shippers and carriers across North America. - **Entity Type**: Private (venture/private-equity backed; total funding ~$335M) - **Headquarters**: Austin, Texas, USA (7701 Metropolis Dr., Building 15, Austin, TX 78744) - **Founded**: 2014 - **Founders**: Matt Pyatt (CEO & Co-Founder) and Eric Dunigan (President & Co-Founder) ## Core Business - **Primary industry**: Transportation / Logistics / Supply Chain / Freight Brokerage - **Target customers**: B2B; enterprise shippers and vetted carriers across North America (1.5M shippers, 500K carriers, 20K brokers in the market) - **Mission/purpose**: "We Deliver, So You Can" — delivering an unparalleled freight experience through relationships, technology, and a skilled workforce. They describe their model as "Powered by Tech, Delivered by People." ## Products & Services - **Freight Brokerage / Multimodal Capacity Solutions**: Truckload and other freight shipping services connecting shippers with vetted carriers, including dedicated lanes, open deck solutions, and specialized freight (e.g., Arrive Fresh). - **Carrier Services**: A carrier portal for shipment tracking, accounting/payment support, and compliance assistance (including safety rating and insurance verification). - **Market Intelligence & Freight Forecast**: Internal and industry data analysis with monthly market updates and quarterly rate forecasts to help customers navigate the freight market. - **Technology / Platform**: Proprietary technology suite tailored to shippers and carriers, supporting a "copilot model" that blends automation and human expertise. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: Annual revenue reported at ~$810.7M by LinkedIn company data (private company estimate, not independently confirmed); total funding $335M. - **Notable Investors/Partners**: ATL Partners (led $300M Private Equity round, 2021), Lead Edge Capital (led Series A $10M and Series B $25M). - **Growth Signals**: - North America's 4th-largest truckload brokerage, moving 7,700+ loads daily. - ~1,780–2,000 employees across 6 countries and 10+ locations, including Austin, San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto. - 5,500 customers and 10,000 core carriers in its network. - Recognized for service excellence by 50+ enterprise shippers in the trailing 36 months. - Active hiring: 68 open positions listed at time of research (though job posting trend shows monthly -8.1% and quarterly -11.7%). ## Competitive Advantages - **Scale and market position**: Top-4 North American truckload brokerage with high daily volume and broad carrier/customer network. - **Copilot model**: Combines advanced technology with a large, skilled workforce, enabling high-touch service at scale. - **Market intelligence**: Proprietary data and freight market forecasting gives customers actionable insights and a strategic edge. - **Talent development**: Strong emphasis on L&D, mentorship, ERGs, and internal mobility—positioning the company to retain and grow its workforce. - **Relationship-driven reputation**: Focus on customer obsession and long-term carrier/shipper trust, validated by external service awards. ## Strategic Focus - **Multimodal expansion**: Growing capacity solutions beyond truckload to serve more shipping modes. - **Technology investment**: Continued development of proprietary tools for shippers and carriers, with a focus on data-driven decision-making. - **People and talent**: Scaling the workforce while investing in training, mentorship, and development programs. - **Market intelligence leadership**: Publishing data, forecasts, and market updates to cement its position as a knowledge leader in logistics. - **Operational excellence**: Relentless focus on service quality, safety, and fraud prevention across its network. ## Why Work Here - **Career growth**: Extensive L&D programming, continued education, an elite mentorship program, and structured training/development classes. - **Culture & community**: Employee Resource Groups, strong relationship-building culture, and a "world-class collaborative team" that supports paying it forward. - **Locations**: Multiple offices across Austin (HQ), San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto—offering geographic flexibility and cross-border collaboration. - **Award-winning environment**: Recognized as one of the fastest-growing transportation and technology companies in the US. - **Candidate experience**: Structured interview process with clear recruiting practices (verified via @arrivelogistics.com email domain). - **Employee feedback caveat**: Out of 939 LinkedIn reviews, the overall employer rating is 3.2/5, with compensation at 3.1, culture at 3.2, career opportunities at 2.9, but work-life balance at 2.4. Job seekers should weigh the demanding logistics environment against the growth and development upside. ## Sources 1. [arrivelogistics.com](https://www.arrivelogistics.com/careers/) 2. [arrivelogistics.com](https://www.arrivelogistics.com/) 3. [arrivelogistics.com](https://www.arrivelogistics.com/about/) 4. [jobs.lever.co](https://jobs.lever.co/arrivelogistics) 5. [linkedin.com](https://www.linkedin.com/company/arrive-logistics) ## Other roles at Arrive Logistics - [Associate Benefits Specialist](https://feeny.ai/job/associate-benefits-specialist-arrive-logistics-austin-85eac3en481n) — Austin, TX - [Revenue Accounting Manager](https://feeny.ai/job/revenue-accounting-manager-arrive-logistics-austin-vy2ks3ag8yz4) — Austin, TX - [Director of Infrastructure](https://feeny.ai/job/director-of-infrastructure-arrive-logistics-austin-5922njmkjmpk) — Austin, TX - [Risk Specialist](https://feeny.ai/job/risk-specialist-arrive-logistics-chicago-mve9k44q7vef) — Chicago, IL - [Risk Specialist](https://feeny.ai/job/risk-specialist-arrive-logistics-austin-96nq2r9nxds5) — Austin, TX - [Software Engineer](https://feeny.ai/job/software-engineer-arrive-logistics-chicago-bkhd5v5w2r7x) — Chicago, IL - [Pricing Analyst](https://feeny.ai/job/pricing-analyst-arrive-logistics-guadalajara-b3ga4ss4p4yg) — Guadalajara, Mexico - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-arrive-logistics-chicago-cs4ekdy7d6jp) — Chicago, IL - [Second Shift Coverage Team Lead](https://feeny.ai/job/second-shift-coverage-team-lead-arrive-logistics-guadalajara-xtwy3yfgdaqe) — Guadalajara, Mexico - [Mexico Carrier Success Representative](https://feeny.ai/job/mexico-carrier-success-representative-arrive-logistics-guadalajara-fk8kjyrahw7p) — Guadalajara, Mexico