---
title: 'Case Manager I (Medications for Opiod Use Disorder) at GLIDE'
canonical: 'https://feeny.ai/job/case-manager-i-medications-for-opiod-use-disorder-glide-san-francisco-2c5a1d6wg5n2'
type: 'job'
last_seen: '2026-09-09'
---

# Case Manager I (Medications for Opiod Use Disorder) at GLIDE

- **Company:** GLIDE
- **Location:** San Francisco, CA
- **Compensation:** $31–$33/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/glide/1e40d97c-bff5-4a66-994c-25d3408c062d

## Job description

## About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary: The MOUD case manager will ensure clients have knowledge and access to the full range of Glide Foundation resources to achieve and maintain stabilization. Through intervention and counseling, client populations will be able to access HEAT services and have positive health outcomes.In this role, you will work with Glide participants who have experience with opioid use disorder to connect them to opiate replacement therapies such as methadone, suboxone, naltrexone and other medications that help participants transition from dependence on the use of opiates to self-sufficiency. The MOUD case manager will also create and develop a caseload of 20 to 30 participants with whom they work to maintain treatment adherence and stabilization; in addition to successful medication adherence, the MOUD case manager will emphasize assistance with housing resources, identification, mental health access and any needs identified by the client.

Essential Duties and Responsibilities

- Outreach, educate, and link Glide HEAT clients to methadone, suboxone, naltrexone, Brixadi and other medications that target opiate use disorder at GLIDE, at community events, and mobile outreach efforts.
- Build positive clinical rapport to maintain a productive and active caseload to promote medication adherence, increase stability and wellness, and apply harm reduction practices. Link and navigate MOUD clients to primary health care, appropriate mental health services, and assist clients in accessing housing and the necessary documentation to support stabilization and positive outcomes.
- Outreach, education and link client caseload to full range of Glide services as well as the relevant external community resources to achieve stability and self-sufficiency.
- Plan, conduct outreach for, and facilitate MOUD, treatment and other harm reduction groups on a regular basis.
- Document and maintain complete files on clients including updated intakes, assessments, case management notes, group attendance logs, referrals and other required data captures in a timely and accurate manner in accordance with program standards, organization policy, and applicable local, state, and federal laws for MOUD services.  Submit monthly activity and data reports that capture contract deliverables in required database systems.
- Adhere to standard professional boundaries, understand and follow basic ethics and values of case management regulatory practices, and understand and adhere to HIPAA protocols.
- Develop and prepare outreach and educational materials targeted to engage the broader community in MOUD programs. Assist the leadership team in coordinating special events that promote MOUD efforts as well as the full array of HEAT and Glide wide programming.
- Participate in and support the full range of HEAT program services such as Health Access Services, HIV/HCV/STI testing and navigation, mobile outreach services and community outreach programming when necessary.
- Participate and engage in regular professional engagements including individual supervision, team meetings, community meetings, trainings, and other professional develop opportunities that support GLIDE’s overall organization goals and strengthens HEAT’s service delivery systems and client outcomes.
- If needed, the MOUD case manager will be eligible for jail clearance in San Francisco and other Bay Area counties in order to enter city and county jails to advocate on behalf of incarcerated MOUD clients.

## Minimum Qualifications

- Bachelor’s degree in social work, public health or related field OR 2+ years providing MOUD navigation and harm reduction focused case management services to high-risk populations, including knowledge providing prescriptions for suboxone, naltrexone and other medications (and methadone dispensaries) used to support treatment adherence for clients who access MOUD services.
- Must have experience and training in overdose reversals, de-escalation techniques, motivational interviewing. And experience providing street-based outreach services in urban settings and homeless encampments.
- Must have an understanding of the social determinants of health and how they impact people experiencing homelessness, actively engaged in drug use with proximate social stressors.
- Ability to establish and maintain effective collaborative relationships across Glide wide programs as well as with city agencies across San Francisco and the wider Bay Area.
- Must understand the core principles and practices of harm reduction and can successfully engage clients in services and retention through the application of risk reduction counseling, strengths-based counseling techniques
- Must have knowledge of the social determinants and health and be able to provide culturally competent, culturally sensitive support to a diverse community of clients to help them achieve stability and self-sufficiency.
- Exceptionally strong communication skills and trust-building skills are required, including comfort and proficiency with public speaking (i.e. 1:1 interaction with clients and community, group education, street outreach, etc.)
- California Rapid HIV/HCV/STI test counselor certification preferred (or have the willingness to be trained).

Physical Requirements Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

- Ability to work on a computer and see details of objects at close range.
- Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
- Activities that occur frequently are sitting, standing, walking, and handling materials and supplies.
- Activities that occur occasionally are climbing stairs and manipulating fine objects with your fingers.
- Activities that occur infrequently are bending, squatting, twisting, reaching straight above and below shoulder level, carrying and lifting up to 40 pounds.

Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

## About GLIDE

## Company Overview
- **One-liner**: GLIDE is a nationally recognized center for social justice in San Francisco that provides integrated comprehensive services, free daily meals, housing assistance, behavioral health support, and advocacy to break cycles of poverty and marginalization.
- **Entity Type**: Non-profit (501(c)(3) foundation) – publicly supported charity
- **Headquarters**: San Francisco, California, USA (330 Ellis St, San Francisco, CA 94102)
- **Founded**: 1963 (GLIDE Memorial Church roots; incorporated as foundation later)
- **Founders**: Rev. Cecil Williams (founder of GLIDE Memorial Church) and Janice Mirikitani (co-founder of GLIDE's social service programs)

## Core Business
- **Primary industry/industries**: Social services, poverty alleviation, hunger relief, housing/homelessness services, behavioral health, domestic violence intervention, child and family services
- **Target customers**: Homeless, low-income, and marginalized populations in San Francisco (Tenderloin neighborhood); B2C (direct service recipients)
- **Mission statement**: “Create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.”

## Products & Services
- **Daily Free Meals Program**: Three free, nutritious meals served 364 days a year to anyone in need – 533,298 meals served annually
- **Welcome Center**: Immediate basic needs (shelter, hygiene, blankets) and emotional support with case management
- **GLIDE Women’s Center**: Trauma-informed support groups, case management, and counseling for women survivors of violence, homelessness, or isolation
- **Transitional Age Youth (TAY) Health & Wellness Center**: 24/7 center for youth ages 18–27 experiencing homelessness, offering respite, mentoring, and connection to long-term resources
- **Journey Home Program**: Client-centered relocation and reunification support to move people from homelessness toward stability
- **Health Empowerment & Access Team (HEAT)**: Harm reduction, medically assisted treatment, HIV/Hep-C outreach, testing, and health system navigation
- **Community Ambassador Program**: Street-level engagement and placemaking to support San Francisco’s economic revitalization (30×30 plan)
- **Janice Mirikitani Family, Youth and Childcare Center**: Child and infant care, after-school programs, and family counseling for low-income families

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit); annual operating budget not publicly disclosed
- **Key Metric**: 533,298 meals served per year; 3,937 people connected to social benefits (CalFresh, SSI) in recent period; $24 million secured in state funding for housing subsidies, shelters, and mental health support through coalition
- **Notable Investors/Partners**: Works in partnership with City of San Francisco leaders; receives state funding; coalition funding from California state budget
- **Growth Signals**: Expanding integrated mobile services; launching a new TAY Health & Wellness Center; developing a $31M fundraising plan (FY24); facility expansion and behavioral health services under current CEO Dr. Gina Fromer

## Competitive Advantages
- **Deeply rooted community trust**: 60+ years serving the Tenderloin, recognized as a “safe space” and oasis for those most in need
- **Integrated service model**: Combines meals, housing, healthcare, childcare, legal clinic, and advocacy under one roof, creating a holistic pathway out of crisis
- **National leadership in social justice**: Actively shaping policy and public narrative on poverty, homelessness, and racial justice from a faith-grounded but secularly inclusive foundation
- **Scale and reach**: One of the largest hunger relief and social service providers in San Francisco, with over 200 employees and thousands served daily

## Strategic Focus
- **GLIDE Forward plan**: Expand integrated and mobile services to reach more people citywide; raise $31M in FY24 for building repair, expansion, and behavioral health; showcase GLIDE as a national social justice leader through art and storytelling; improve business systems and infrastructure; center work on voices of marginalized people; inspire staff growth
- **30×30 alignment**: Supporting San Francisco’s economic revitalization through the Community Ambassador Program and low-threshold case management
- **Policy advocacy**: Secured $24M in state funding for housing subsidies, shelters, and mental health support through coalition building

## Why Work Here
- **Culture**: Supportive, diverse, and inclusive team environment rooted in radical inclusivity, justice, and love. “Work is meaningful and the people are great.”
- **Work environment**: Friendly, accepting, and informal (casual dress code noted)
- **Benefits**: Competitive salaries, medical and dental insurance, generous paid time off, retirement savings plans
- **Equal opportunity employer**: Proudly equal opportunity; will consider qualified applicants with arrest and conviction records (San Francisco Fair Chance Ordinance)
- **Growth opportunity**: Chance to be part of a transformative expansion under new CEO Dr. Gina Fromer, with a strong emphasis on staff development and “building the capacity to learn and iterate”
- **Hybrid/remote policy**: Not explicitly stated; likely on-site given service delivery nature, but check role-specific postings

## Sources
1. [glide.org – About](https://www.glide.org/about/)
2. [glide.org – Careers](https://www.glide.org/Careers/)
3. [jobs.lever.co/glide](https://jobs.lever.co/glide)
4. [guidestar.org – Glide Foundation Profile](https://www.guidestar.org/profile/94-1156481)

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