---
title: 'Case Manager II, Transitional Aged Youth at GLIDE'
canonical: 'https://feeny.ai/job/case-manager-ii-transitional-aged-youth-glide-san-francisco-a3ad1r6kwchr'
type: 'job'
last_seen: '2026-09-09'
---

# Case Manager II, Transitional Aged Youth at GLIDE

- **Company:** GLIDE
- **Location:** San Francisco, CA
- **Compensation:** $29–$34/hr
- **Employment:** part-time
- **Work type:** onsite
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/glide/983e5676-6c0d-458e-82ac-630da750ac7f

## Job description

## About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary The Transitional Aged Youth Health & Wellness Case Manager outreaches to, intakes, assesses, counsels, and coordinates care for TAY ages 18-27 years old to achieve safety, health, and well-being across multiple life domains such as housing/shelter, education and employment, behavioral health, physical health, community building, family and relationships, and much more. The Case Manager serves as the client’s main advocate and care coordinator within GLIDE’s continuum of care, community partners and resources, and other external systems of care. This position works closely and collaboratively with other TAY HWC team members to enable warm hand-offs and linkages amongst specialists, case managers, navigators, and ambassadors. Upon exit from GLIDE’s care, the Case Manager develops a care transition plan to ensure the clients are linked to additional support services and knows how to reconnect with GLIDE for future support. In addition to 1:1 case management support, this position will also facilitate and/or coordinate weekly activities or psychoeducation groups that will support, promote, and enhance clients’ confidence, wellness, community connection, and growth mindset.

Work schedules may include the need to work on one day, during the weekend. Working hours may also vary, and occur during non-traditional hours.

Essential Duties and Responsibilities

- Initiate and conduct outreach with TAY at the TAY HWC Center and at offsite locations where TAY may access or congregate for population engagement.
- Administer intake and assessments to enroll TAY into GLIDE’s continuum of care, establish baseline of safety and health needs, and develop individual goal/service plans that include actionable steps for care coordination.
- Develop a care coordination plan based on 1:1 sessions with client, referral information, and/or assessment and identify key care coordination needs within GLIDE’s integrated services (e.g. Health Access, Family Resource Center, Meals, etc.) including GLIDE partners (e.g. UCSF, Street Medicine, Clean Slate, Larkin St.) and establish successful linkages to care.
- Support TAY to navigate and overcome barriers related safety, health, and economic stability by teaching and coaching TAY on how to self-advocate complex service systems using effective communication tools and strategies.
- Identify personal knowledge and skills gaps that may negatively affect TAY ongoing stability and success and link TAY to educational resources to increase essential knowledge and skills, including but not limited to sexual health education, personal hygiene, pet care, harm reduction principles, building healthy relationships, adult literacy, digital literacy, interfacing with banking institutions, etc.
- Coordinate, facilitate, and/or directly conduct expressive arts activities, therapeutic activities or psychoeducation groups that will support, promote, and enhance clients’ confidence, wellness, community connection, and growth mindset.
- Monitor client progress through regular scheduled appointments and follow-up to ensure successful implementation of individual service plan and maintain accurate, timely, and up-to-date records of TAY intake, assessments, progress, and outcomes in required databases and hard copy files as required.
- Participate in regular staff meetings, staff training events, supervisory meetings, and community meetings to build and maintain strong relationships with other GLIDE programs, community partners, and City agencies to enhance service delivery and client support.

## Minimum Qualifications

- Bachelor’s degree in social work, public health, community health, or related field preferred.
- 5+ years of experience in providing intensive case management to TAY and/or similarly disenfranchised and high need populations in social service settings.
- Experience and demonstrated success providing 1:1 counseling, case management.
- Knowledge of Bay Area San Francisco TAY needs and resources, especially those experiencing poverty, homelessness, mental health challenges, substance misuse, trauma, and other associated experiences and how to navigate and link TAY to those resources successfully.
- Must have experience facilitating the following activities and workshops such as weekly activities or psychoeducation groups that supports and enhances clients’ confidence, wellness and community connection.
- Ability to work independently, demonstrate initiative, be dependable, and have consistent presence.
- Ability to collaborate with internal and external stakeholders to coordinate care for shared clients to help clients stabilize and reach their individual goals.
- Strong written and oral communications skills, including excellent interpersonal skills.
- Attention to detail, strong organizational, time management, and problem-solving skills.
- Ability to use computer and reporting systems including Windows operating system, Microsoft Office Suite, Salesforce or other database systems, Zoom (or other virtual meeting systems), and search engines for research.

Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

## About GLIDE

## Company Overview
- **One-liner**: GLIDE is a nationally recognized center for social justice in San Francisco that provides integrated comprehensive services, free daily meals, housing assistance, behavioral health support, and advocacy to break cycles of poverty and marginalization.
- **Entity Type**: Non-profit (501(c)(3) foundation) – publicly supported charity
- **Headquarters**: San Francisco, California, USA (330 Ellis St, San Francisco, CA 94102)
- **Founded**: 1963 (GLIDE Memorial Church roots; incorporated as foundation later)
- **Founders**: Rev. Cecil Williams (founder of GLIDE Memorial Church) and Janice Mirikitani (co-founder of GLIDE's social service programs)

## Core Business
- **Primary industry/industries**: Social services, poverty alleviation, hunger relief, housing/homelessness services, behavioral health, domestic violence intervention, child and family services
- **Target customers**: Homeless, low-income, and marginalized populations in San Francisco (Tenderloin neighborhood); B2C (direct service recipients)
- **Mission statement**: “Create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.”

## Products & Services
- **Daily Free Meals Program**: Three free, nutritious meals served 364 days a year to anyone in need – 533,298 meals served annually
- **Welcome Center**: Immediate basic needs (shelter, hygiene, blankets) and emotional support with case management
- **GLIDE Women’s Center**: Trauma-informed support groups, case management, and counseling for women survivors of violence, homelessness, or isolation
- **Transitional Age Youth (TAY) Health & Wellness Center**: 24/7 center for youth ages 18–27 experiencing homelessness, offering respite, mentoring, and connection to long-term resources
- **Journey Home Program**: Client-centered relocation and reunification support to move people from homelessness toward stability
- **Health Empowerment & Access Team (HEAT)**: Harm reduction, medically assisted treatment, HIV/Hep-C outreach, testing, and health system navigation
- **Community Ambassador Program**: Street-level engagement and placemaking to support San Francisco’s economic revitalization (30×30 plan)
- **Janice Mirikitani Family, Youth and Childcare Center**: Child and infant care, after-school programs, and family counseling for low-income families

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit); annual operating budget not publicly disclosed
- **Key Metric**: 533,298 meals served per year; 3,937 people connected to social benefits (CalFresh, SSI) in recent period; $24 million secured in state funding for housing subsidies, shelters, and mental health support through coalition
- **Notable Investors/Partners**: Works in partnership with City of San Francisco leaders; receives state funding; coalition funding from California state budget
- **Growth Signals**: Expanding integrated mobile services; launching a new TAY Health & Wellness Center; developing a $31M fundraising plan (FY24); facility expansion and behavioral health services under current CEO Dr. Gina Fromer

## Competitive Advantages
- **Deeply rooted community trust**: 60+ years serving the Tenderloin, recognized as a “safe space” and oasis for those most in need
- **Integrated service model**: Combines meals, housing, healthcare, childcare, legal clinic, and advocacy under one roof, creating a holistic pathway out of crisis
- **National leadership in social justice**: Actively shaping policy and public narrative on poverty, homelessness, and racial justice from a faith-grounded but secularly inclusive foundation
- **Scale and reach**: One of the largest hunger relief and social service providers in San Francisco, with over 200 employees and thousands served daily

## Strategic Focus
- **GLIDE Forward plan**: Expand integrated and mobile services to reach more people citywide; raise $31M in FY24 for building repair, expansion, and behavioral health; showcase GLIDE as a national social justice leader through art and storytelling; improve business systems and infrastructure; center work on voices of marginalized people; inspire staff growth
- **30×30 alignment**: Supporting San Francisco’s economic revitalization through the Community Ambassador Program and low-threshold case management
- **Policy advocacy**: Secured $24M in state funding for housing subsidies, shelters, and mental health support through coalition building

## Why Work Here
- **Culture**: Supportive, diverse, and inclusive team environment rooted in radical inclusivity, justice, and love. “Work is meaningful and the people are great.”
- **Work environment**: Friendly, accepting, and informal (casual dress code noted)
- **Benefits**: Competitive salaries, medical and dental insurance, generous paid time off, retirement savings plans
- **Equal opportunity employer**: Proudly equal opportunity; will consider qualified applicants with arrest and conviction records (San Francisco Fair Chance Ordinance)
- **Growth opportunity**: Chance to be part of a transformative expansion under new CEO Dr. Gina Fromer, with a strong emphasis on staff development and “building the capacity to learn and iterate”
- **Hybrid/remote policy**: Not explicitly stated; likely on-site given service delivery nature, but check role-specific postings

## Sources
1. [glide.org – About](https://www.glide.org/about/)
2. [glide.org – Careers](https://www.glide.org/Careers/)
3. [jobs.lever.co/glide](https://jobs.lever.co/glide)
4. [guidestar.org – Glide Foundation Profile](https://www.guidestar.org/profile/94-1156481)

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