--- title: 'CEO Office - AI Neobank App at Bjak' canonical: 'https://feeny.ai/job/ceo-office-ai-neobank-app-bjak-austria-b7zn39nmkwhp' type: 'job' last_seen: '2026-09-09' --- # CEO Office - AI Neobank App at Bjak - **Company:** [Bjak ](https://feeny.ai/companies/bjak) - **Location:** Austria - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/bjakcareer/35c87b05-bfcc-4966-8474-e57a97c9635a ## Job description ## About KIRA Our mission is to make money smart, reliable and within reach for everyone. In 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, it's the leading insurance platform in Southeast Asia. Today, we are expanding ways to help people in Asia and it includes spending, saving, investing, exchanging, travelling, and more. Our objective is to build tools that will help people get more from their money and at ease and self reliance, become an expert. We believe AI will help us achieve this in our generation. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few. We have teams working around the world, with over 20 nationalities and growing from our offices and remotely. Join us and build a better future. If you're this person, we'd love to talk to you. ## The Role We are looking for strong operators to join the CEO Office for BJAK's AI Neobank app expansion. This role is for someone who can help turn CEO priorities into execution across product, hiring, licensing, partnerships, market launch and daily operating rhythm. ## What You'll Own - Drive CEO-level priorities from problem definition to execution.  - Track OKRs, decisions, blockers, owners and deadlines across teams.  - Support licensing applications, country expansion, hiring, partnerships and strategic projects.  - Prepare clear briefs, updates, research notes, meeting follow-ups and action trackers. - Work across product, engineering, finance, legal, compliance, operations and country teams.  - Identify execution gaps and push teams to close them.  - Own urgent business problems that do not fit neatly into one department. ## What We're Looking For  - High-ownership business generalist with strong execution discipline.  - Clear writer, structured thinker and strong follow-through operator.  - Able to work directly with senior leadership and cross-functional teams.  - Comfortable handling ambiguity, urgent problems and shifting priorities.  - Strong judgement on what matters, what is blocked and what needs escalation.  - Able to keep teams moving without creating unnecessary process.  - Experience in startups, consulting, operations, strategy, fintech or founder-led environments is a strong advantage. The Kind of Builder We Want  - Turns unclear priorities into clear actions.  - Can chase, unblock and execute without being chased.  - Writes updates that make decisions easier.  - Stays calm when many things are moving at once.  - Cares about outcomes more than visibility. This Role Is Not For - People who only want to attend meetings.  - Candidates who cannot follow up aggressively and professionally.  - Those who need fixed scope and slow timelines.  - People who avoid messy cross-functional problems.  - People who produce long updates without clear decisions or next actions Location This role is remote, but candidates must be based in Austria. We are hiring specifically for this market, so applicants should already be based in Austria. Language English is our main working language across global teams. Strong English communication is required. Interview Process: Our process is designed to move fast: - Online assessment or practical task - Role-specific interview - CEO / final round For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized. ## About Bjak ## Company Overview - **One-liner**: Bjak is Southeast Asia’s leading digital insurance platform, enabling users to compare, purchase, and manage insurance policies and automotive services through a single, AI-powered interface. - **Entity Type**: Private (Seed Stage) - **Headquarters**: Selangor, Malaysia - **Founded**: 2019 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Insurtech / Financial Services (with a growing automotive service vertical) - **Target customers**: B2C (individuals seeking insurance and car repairs), B2B (partnerships with 16 insurers and workshop networks) - **Mission**: “To develop technology‑based solutions to improve financial inclusion.” ## Products & Services - **Insurance Platform (SaaS / Marketplace)**: Compare quotes from 16 insurers, purchase policies, manage claims, and access 24/7 VIP support. Supported by an AI agent. - **Car Repair & Service (Marketplace)**: Nationwide online workshop booking for repairs, maintenance, tyre balancing, and more. Includes pay‑later options (installments from RM10/month). - **Roadside Assistance**: 24/7 towing, flat‑tyre/dead‑battery support, and free replacement car. - **Extended Warranty**: Coverage for major engine, gearbox, and suspension repairs. - **Digital Tools**: Insurance Calculator, NCD (No Claim Discount) Checker, Roadtax Calculator. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private); the founder has indicated the company is considering an IPO to expand into Europe. - **Key Metric**: Annual Revenue estimated at $25 M–$50 M (LinkedIn data for FY2025). Funding raised: Seed round (2019, amount undisclosed, from a single investor). - **Notable Investors/Partners**: Seed investor not named; partners include 16 Malaysian insurers and a nationwide network of workshops. - **Growth Signals**: 8 M+ users across Southeast Asia; 32.2% YoY headcount growth (100 employees); 356 open positions (up 278.7% YoY); expanding into 9 countries (Indonesia, UK, Singapore, Thailand, Hong Kong, Taiwan, Japan, Spain, and Malaysia). ## Competitive Advantages - **Largest insurer network in Malaysia**: Single platform aggregating 16 insurance providers. - **Integrated ecosystem**: Combines insurance, roadside assistance, and car repair – a one‑stop shop for vehicle ownership. - **AI & automation**: Uses AI agents to simplify policy selection and claims processes. - **Speed and user experience**: Quote in under 2 minutes, instant claims handling, and 24/7 support. ## Strategic Focus - **Geographic expansion**: Entering European markets, with an IPO under consideration. - **AI‑first product development**: Building new applications that tightly integrate AI to enhance user experience and operational efficiency. - **Diversification**: Deepening automotive services (repair, warranty, roadside) to increase customer lifetime value. - **Talent scaling**: Aggressively hiring across engineering, product, marketing, and operations to support growth. ## Why Work Here - **Culture**: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed. - **Work Environment**: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally. - **Engineering Focus**: Lean, autonomous teams that prioritise product excellence and swift delivery. - **Career Growth**: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement. - **Note on Employer Rating**: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews. ## Sources 1. [bjak.my](https://bjak.my/en) – Official website (product overview, mission) 2. [bjak.my/en/career](https://bjak.my/en/career) – Career page (culture, values) 3. [jobs.ashbyhq.com/bjakcareer](https://jobs.ashbyhq.com/bjakcareer) – Active job listings and team descriptions 4. [linkedin.com/company/bjak](https://my.linkedin.com/company/bjak) – LinkedIn company profile (employees, revenue, headcount growth, news) ## Other roles at Bjak - [Social Media Executive](https://feeny.ai/job/social-media-executive-bjak-malaysia-yqm5d2xgxc16) — Malaysia - [Operations Lead](https://feeny.ai/job/operations-lead-bjak-united-kingdom-vgj3c2yezqqf) — United Kingdom - [Operations Strategy Lead](https://feeny.ai/job/operations-strategy-lead-bjak-united-kingdom-00chkpamkk0r) — United Kingdom - [Business Operations Lead](https://feeny.ai/job/business-operations-lead-bjak-united-kingdom-r55sxvzdkjsq) — United Kingdom - [Operational Excellence Lead](https://feeny.ai/job/operational-excellence-lead-bjak-united-kingdom-5nqsc8m8dymb) — United Kingdom - [Head of Operations](https://feeny.ai/job/head-of-operations-bjak-united-kingdom-x5jxwfpvvdfb) — United Kingdom - [Founder's Office](https://feeny.ai/job/founder-s-office-bjak-global-zhybzv17d88j) — Global - [Business Unit Head - AI Native Email App](https://feeny.ai/job/business-unit-head-ai-native-email-app-bjak-hong-kong-2bzhv9mghsd5) — Hong Kong - [Data Entry Admin](https://feeny.ai/job/data-entry-admin-bjak-malaysia-291j9wtmemne) — Malaysia - [Chief Technology Officer](https://feeny.ai/job/chief-technology-officer-bjak-hong-kong-rqcs2pkc4f66) — Hong Kong