--- title: 'CEO Operations Associate at Kontakt.io' canonical: 'https://feeny.ai/job/ceo-operations-associate-kontakt-io-new-york-rbdr4y7b9q5a' type: 'job' last_seen: '2026-09-04' --- # CEO Operations Associate at Kontakt.io - **Company:** Kontakt.io - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-12 - **Last confirmed live:** 2026-09-04 - **Apply:** https://jobs.ashbyhq.com/kontakt/fa2c185b-cb0c-4066-adb7-606b856e5bcd ## Job description About Kontakt.io http://Kontakt.io Inside health systems, where every second can matter, operations are still spread across dozens of disconnected tools and platforms. https://kontakt.io/why-kontakt-io/Kontakt.io http://Kontakt.io is changing that. We combine proprietary hardware, AI-powered intelligence, and deep integrations with the technology health systems already have in place to build real-time understanding of what's happening across their operations. That intelligence becomes the execution layer care teams have been missing, helping them make smarter decisions and deliver better patient care. Backed by Goldman Sachs and trusted by leading health systems including HCA Healthcare, Sutter Health, AdventHealth, Trinity Health, Northwell Health, Cleveland Clinic, and the U.S. Department of Veterans Affairs, we’ve more than doubled our revenue and are rapidly scaling with a clear path toward $100M in annual recurring revenue. If you're excited to solve hard problems and help health systems deliver better care, we'd love to meet you! ## WHAT YOU WILL OWN Executive Support & CEO Operations - The CEO's calendar and inbox: prioritized scheduling, conflict-free coverage, and time-sensitive follow-through on email threads and external coordination - Complex domestic and international travel, itineraries, and logistics, plus selected personal logistics that affect the CEO's effectiveness - Concise briefings before important meetings: context, decisions needed, open questions - A clear tracker of commitments and decisions across the org, with follow-ups that happen without repeated CEO intervention - Preparation for the Weekly Leadership Sync, Monthly Executive Review, board meetings, and offsites - Selected cross-functional projects, research, and improvements to the systems around the CEO's office - Strict confidentiality and discretion Office & Team Experience - Day-to-day functioning of our NYC office, including greeting and hosting visitors, candidates, and guests - Proactively stocking and organizing the kitchen and office supplies - Team social events and culture-building moments, from small in-office touches to larger offsite logistics ## WHO YOU ARE - 2 to 5 years of relevant experience from executive support, business operations, consulting, finance, executive search, legal, investor relations, or a high-growth technology company. - You write clearly, notice details others miss, stay calm when plans change, and can be persistent without being abrasive. - You are comfortable with direct feedback and high standards, willing to challenge assumptions respectfully, and ambitious without viewing executive support as beneath you. Please note this is a New York based role, in office 4 days a week. This role is not a fit if you prefer narrow and highly structured responsibilities, wait to be told what to do, avoid difficult follow-ups, or are looking for a hybrid/remote position. ## BENEFITS Comprehensive health, dental, and vision benefits, paid time off, one flexible day per week, and direct exposure to company strategy, leadership, customers, investors, and board-level work. ## COMPENSATION The expected base salary range for this role is $90,000 – $110,000 for New York based candidates. Actual compensation within this range will be determined based on relevant experience, skills, and qualifications. ## About Kontakt.io ## Company Overview - **One-liner**: Kontakt.io provides an intelligent orchestration platform for healthcare operations, using real‑time location systems (RTLS), AI, and IoT to optimize patient flow, asset management, and staff safety in hospitals. - **Entity Type**: Private (Series C) - **Headquarters**: New York, New York, United States - **Founded**: 2013 - **Founders**: Philipp von Gilsa (CEO & Founder) ## Core Business - **Primary industries**: Healthcare IT, RTLS (Real‑Time Location Systems), AI‑powered operations, Internet of Things (IoT) - **Target customers**: Hospitals, healthcare systems, and care facilities (B2B, enterprise) - **Mission statement**: “Transform healthcare with smart technology and AI – delivering exceptional outcomes at a sustainable cost.” ## Products & Services - **Supply Chain Agent**: AI‑driven orchestration that automates inventory replenishment, reduces waste, and optimizes equipment utilization. - **Access Agent**: Manages staff and patient access to resources, cutting equipment idle time, rentals, and searches by up to 80%. - **Patient Flow Agent**: Predicts bed demand, reduces ED boarding hours, and improves room usage (20% boost reported). - **Curiosity Engine**: Natural‑language analytics tool that lets operators test assumptions and generate insights from their own hospital data. - **Patient Journey Analytics**: End‑to‑end visibility from admission to discharge, targeting a 15% reduction in length of stay. - **Staff Safety**: Real‑time alerts and safety features to protect nurses and caregivers. - **Asset Management**: RTLS‑based tracking for IV pumps, wheelchairs, and other high‑value equipment. - **Hand Hygiene Module**: Compatible with existing hospital dispensers (launched March 2026). All products are available as part of the Kontakt Intelligent Orchestration (KIO) platform, which integrates with Epic (available in the Epic Showroom Toolbox). ## Market Standing - **Valuation**: Not publicly disclosed. - **Key metric**: Annual revenue of ~$14.5 million (LinkedIn estimate, 2025). Total funding is a matter of conflicting reports: LinkedIn states $68.8 million (Series C $47.5 M led by Goldman Sachs Asset Management, April 2024), while CB Insights reports $55.52 million (including a grant). Both sources agree the latest round is Series C. - **Notable investors**: Goldman Sachs Asset Management (lead Series C), Heartcore Capital, Credo Ventures, Sunstone Life Science Ventures, Tech5. - **Growth signals**: - 135 total employees (Built In) / 104 employees (LinkedIn) – headcount up ~3.4% YoY. - Active job postings: 25+ open roles (LinkedIn), with a 25% YoY increase in job postings. - Trusted by “hundreds of hospitals worldwide.” - Nursing leader Mary Beth Kingston joined the Healthcare Advisory Board (Nov 2024). - Won two 2024 Merit Awards for Healthcare Technology. ## Competitive Advantages - **Only AI platform in healthcare delivering “operational predictability”** – proactively predicts patient demand and aligns resources just‑in‑time. - **Deep integration with Epic** (listed in Epic’s Toolbox), a critical channel for U.S. hospital adoption. - **Patented indoor location technology** (5 patents covering sensors, geolocation, wireless locating). - **Real‑world results** published on their site: 80% reduction in equipment rentals, 20% reduction in ED boarding, 30% improvement in asset utilization. - **Agentic AI approach** – the platform acts as an “intelligence layer” that orchestrates care delivery rather than just tracking assets. ## Strategic Focus - Expand agentic AI capabilities to further automate hospital workflows. - Continue integrating with EHR systems (Epic and others) to provide predictive analytics at the point of care. - Increase adoption in large health systems, particularly in North America and Europe (operations in 6 countries). - Maintain focus on staff safety and patient flow as key growth verticals. ## Why Work Here - **Culture**: Described as “makers and builders” – results‑driven, ambitious, and “not like every other company.” Emphasis on challenging the status quo and having fun. - **Work model**: Hybrid with 3 days in office (Tuesday–Thursday). Monday encouraged but flexible. Remote flexibility depending on role and team. Offices in New York (HQ), Charleston (SC), Kraków (Poland), and North Charleston. - **Perks & benefits** (per Built In): - Competitive compensation with equity (stock options plan), performance bonuses. - Generous PTO, healthcare (medical/dental/vision), life and disability insurance. - Gym membership, wellness initiatives. - Job training and conference attendance. - **Employer rating**: 4.3/5 on LinkedIn (54 reviews) – high marks for work‑life balance (4.3), compensation (4.2), culture (4.2), career growth (4.1). - **Careers page**: [jobs.ashbyhq.com/kontakt](https://jobs.ashbyhq.com/kontakt) – active roles include VP Sales, Senior Data Platform Engineer, Enterprise Account Executives, and Talent Acquisition Partner. ## Sources 1. [Kontakt.io website](https://kontakt.io/) 2. [Kontakt.io careers page](https://kontakt.io/why-kontakt-io/careers/) 3. [Built In company profile](https://builtin.com/company/kontaktio) 4. [LinkedIn company page](https://www.linkedin.com/company/kontakt-io) 5. [CB Insights company overview](https://www.cbinsights.com/company/kontakt) ## Other roles at Kontakt.io - [Junior AP Accountant](https://feeny.ai/job/junior-ap-accountant-kontakt-io-krakow-ekv1barsx1p4) — Kraków, Poland - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-kontakt-io-new-york-djn3gn1wye05) — New York, NY - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-kontakt-io-new-york-50r5bqqte0n2) — New York, NY - [Deployment Program Manager](https://feeny.ai/job/deployment-program-manager-kontakt-io-new-york-3y1ybh2vn005) — New York, NY - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-kontakt-io-new-york-d41ajy5sb9jr) — New York, NY - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-kontakt-io-florida-xe3t91newc16) — Florida - [Director of Revenue Operations](https://feeny.ai/job/director-of-revenue-operations-kontakt-io-new-york-294ppq13e4gr) — New York, NY - [Lead Site Reliability Engineer](https://feeny.ai/job/lead-site-reliability-engineer-kontakt-io-new-york-eghqp7mc6n0e) — New York, NY - [Data Scientist Lead](https://feeny.ai/job/data-scientist-lead-kontakt-io-new-york-c8arfdfktbnm) — New York, NY - [Senior Hardware Product Manager](https://feeny.ai/job/senior-hardware-product-manager-kontakt-io-new-york-tsbyarp3r33x) — New York, NY