---
title: 'Certinia PSA Solution Architect at Spaulding Ridge'
canonical: 'https://feeny.ai/job/certinia-psa-solution-architect-spaulding-ridge-london-n406a0qa97cq'
type: 'job'
last_seen: '2026-09-04'
---

# Certinia PSA Solution Architect at Spaulding Ridge

- **Company:** Spaulding Ridge
- **Location:** London, United Kingdom
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/spauldingridge/jobs/6163858004

## Job description

Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.

We are looking for a Certinia PSA Solution Architect to join our Revenue Excellence team in the UK. In this role, you will serve as a trusted advisor to clients and internal stakeholders, helping organisations improve how they manage professional services delivery, resource planning, project financials, forecasting, and operational reporting through Certinia Professional Services Automation (PSA) and Salesforce.

This is an exciting opportunity for someone who enjoys combining hands-on solution delivery with strategic consulting. You will lead customer engagements from discovery through deployment, identify operational challenges, document current-state and future-state processes, and design scalable Certinia PSA solutions that support efficient project delivery, accurate resource utilisation, improved financial visibility, and consistent adoption across teams.

Responsibilities:

- Lead end-to-end Certinia PSA implementation, enhancement, and optimisation projects, ensuring solutions align with client goals, delivery best practices, and long-term scalability.
- Manage customer engagements from discovery and requirements gathering through solution design, configuration, testing, deployment, adoption, and post-go-live support.
- Facilitate workshops, stakeholder interviews, process reviews, and design sessions to understand business needs across resource management, project delivery, time and expense, billing, forecasting, and revenue recognition.
- Translate business requirements into functional and technical solution designs, including process flows, data models, configuration decisions, integration considerations, reporting needs, and documentation.
- Design scalable service operations solutions using Certinia PSA and Salesforce, leveraging standard platform capabilities wherever possible and identifying when customisation or integration is required.
- Partner with technical teams to support integrations between Certinia PSA, Salesforce, ERP, finance, billing, data warehouse, and reporting platforms.
- Own project budgets, profitability, schedules, risks, issues, quality standards, and delivery governance while maintaining strong client relationships.
- Lead and mentor teams of consultants, analysts, and technical resources, providing guidance on solution design, delivery methodology, stakeholder communication, and Certinia PSA best practices.
- Support testing activities, including test strategy, user acceptance testing, defect triage, deployment readiness, and cutover planning.
- Develop and maintain clear project deliverables such as requirements documentation, solution design materials, configuration workbooks, decision logs, training materials, and knowledge transfer assets.
- Support pre-sales activities by contributing subject matter expertise, solution recommendations, scoping input, proposal content, estimates, and client demonstrations.
- Identify opportunities to expand client value through process improvement, platform optimisation, reporting enhancements, automation, and ongoing advisory services.

Qualifications:

- Significant experience delivering Certinia PSA, Salesforce Professional Services, or related enterprise service operations solutions in a consulting, implementation, or internal transformation environment.
- Strong understanding of professional services business processes, including resource planning, project management, time and expense, utilisation, forecasting, backlog, billing, revenue recognition, and project profitability.
- Experience in a Solution Architect, Delivery Manager, Lead Consultant, Senior Consultant, or similar client-facing role with responsibility for solution design and delivery outcomes.
- Hands-on knowledge of Salesforce configuration, automation, security, data model design, reporting, dashboards, and platform governance.
- Ability to gather complex requirements, facilitate executive and operational stakeholder discussions, and convert business needs into practical, scalable system solutions.
- Experience working with Agile, hybrid, or phased delivery methodologies, including sprint planning, backlog management, design reviews, testing, deployment, and adoption planning.
- Salesforce Administrator certification preferred; Salesforce Platform App Builder, Application Architect, or System Architect certifications are beneficial.
- Certinia PSA certifications, including PSA System Administrator or PSA Implementation Consultant, are highly desirable.
- Strong consulting presence, communication skills, analytical thinking, documentation discipline, problem-solving ability, and confidence working with both business and technical audiences.

Preferred Experience:

- Experience integrating Certinia PSA with ERP, billing, CPQ, data warehouse, finance, or enterprise reporting systems.
- Exposure to Certinia modules or adjacent capabilities such as Services CPQ, PSA Analytics, Customer Success, Accounting, or Revenue Management.
- Experience supporting change management, user enablement, training, and adoption across professional services, finance, operations, and leadership teams.
- Ability to identify process improvement opportunities and advise clients on operating model, governance, reporting, and platform roadmap decisions.

What Success Looks Like:

The successful candidate will be able to build trust quickly, simplify complex business requirements, and deliver practical Certinia PSA solutions that improve visibility, consistency, and control across professional services operations. They will balance strategic advisory with hands-on execution, communicate clearly with stakeholders at all levels, and help clients adopt solutions that support measurable operational and financial outcomes. Spaulding Ridge’s Commitment to an Inclusive Workplace

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

## About Spaulding Ridge

## Company Overview
- **One-liner**: Spaulding Ridge is a business transformation consulting firm that helps enterprise companies optimize processes, implement cloud technologies, and derive clarity from data, with a focus on the offices of the CFO and CRO.
- **Entity Type**: Private (bootstrapped; no public funding rounds on record)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 2018
- **Founders**: Jay Laabs (CEO)

## Core Business
- **Primary industry/industries**: Business Consulting and Services; Cloud Technology Implementation; Finance & Revenue Transformation
- **Target customers**: Fortune 500 and enterprise companies (B2B)
- **Mission or purpose statement**: “We help companies use their cloud technology to achieve financial and operational strength, revenue excellence, and organizational effectiveness. We were founded on the belief that business can be a force for good.” (Source: [linkedin.com](https://www.linkedin.com/company/spaulding-ridge-llc))

## Products & Services
Spaulding Ridge operates as a consulting firm, not a product company. Its offerings are packaged around a lifecycle of Assess, Unify, Deliver, and Optimize:
- **Assess**: Analyzing workflows, uncovering root causes, and redesigning processes for measurable efficiency gains.
- **Unify**: Establishing a centralized data layer for real-time collaboration, automation, and consistent decision-making across functions.
- **Deliver**: Guiding selection, integration, and adoption of best‑in‑cloud technologies (e.g., Anaplan, Salesforce, NetSuite, OneStream).
- **Optimize**: Continuously monitoring performance and refining workflows to reduce friction, lower costs, and improve outcomes.
- **Managed Services & Change Management**: Ongoing support, systems integration, and data tools to maintain a solid operational foundation.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: LinkedIn estimates annual revenue at **$15M**; this figure appears low for a firm with 573 employees and may be an undercount. Official revenue is not publicly disclosed.
- **Notable Investors/Partners**: No institutional investors on record. Key technology partners include Anaplan, Salesforce, NetSuite (Oracle), and OneStream. Notable acquisitions: Buan Consulting (2018), Plan Rocket Consulting (2018), CIS Consulting (2022), Silvr Lining Group (2022), SOLISTIC Decision Sciences (2023).
- **Growth Signals**: Operates in **9 countries** (U.S., India, Canada, U.K., Philippines, Spain, Sweden, Finland, Singapore); headcount of **573** (+0.3% YoY); **31,000+ LinkedIn followers** (+28% yearly); **56 active job postings** as of mid‑2026; acquired five companies since founding.

## Competitive Advantages
- **Boutique flexibility + GSI depth**: Positions itself as a “modern GSI” that combines the agility of a small consultancy with the scale and capability of a traditional global system integrator.
- **Deep focus on CFO/CRO offices**: Specializing in finance and revenue transformations gives it a narrower, more expert positioning than generalist consultancies.
- **“All business is personal” culture**: Emphasizes long‑term relationships with clients and colleagues, creating high trust and repeat engagements.
- **Cloud‑centric expertise**: Strong partnerships with leading cloud platforms (Anaplan, Salesforce, NetSuite) enable end‑to‑end implementation and optimization.

## Strategic Focus
- **Data & AI foundation**: Establishing modern data layers and AI‑driven analytics to improve decision‑making.
- **Managed services**: Expanding recurring revenue streams through ongoing support and operational management.
- **Global delivery model**: Leveraging talent across 9 countries to serve clients cost‑effectively and with 24/5 coverage.
- **Continuous acquisition**: Likely to continue acquiring niche consultancies to broaden capabilities and geographic reach.

## Why Work Here
- **Culture**: 88% of employees rate Spaulding Ridge a Great Place to Work (Great Place to Work Certified, Feb 2026). Core values: **Humble, Hungry, Smart** (people smart). Emphasis on relationship‑focused, collaborative environment.
- **Work Model**: Hybrid (“Return‑to‑work approach includes guidelines for office‑flexible, customer‑facing, technical, and fully remote employees”) – empowers team leaders to decide what works best.
- **Professional Growth**: Tailored career development programs, dedicated learning budget, mentorship with leadership, and exposure to global clients and diverse projects.
- **Compensation & Benefits**: Market‑relevant, transparent, and unbiased compensation; benefits for physical, mental, and financial well‑being; flexible work, leave programs, and paid time off.
- **DEI & Community**: Employee Resource Groups, strong commitment to equity, inclusion, environment, and community service.
- **Awards**: Recognized as a Great Place to Work and other workplace awards.
- **Employee Ratings (LinkedIn)**: Overall 3.7/5 (251 reviews) – Work‑Life 3.3, Compensation 3.5, Culture 3.4, Career 3.5.
- **Hiring Process**: Transparent, with feedback at each stage; interviews are behavioral, competency‑based, and situational. Offers include an opportunity for further discussion.

## Sources
1. [spauldingridge.com](https://spauldingridge.com/) – Main website (services, culture)
2. [spauldingridge.com/about-us/careers](https://spauldingridge.com/about-us/careers) – Careers page (culture, FAQs, hiring process)
3. [linkedin.com/company/spaulding-ridge-llc](https://www.linkedin.com/company/spaulding-ridge-llc) – LinkedIn company page (employees, revenue, growth, reviews)
4. [greatplacetowork.com/certified-company/7022192](https://www.greatplacetowork.com/certified-company/7022192) – Great Place to Work certification (88% rating, culture details)
5. [spauldingridge.com/about-us/leadership](https://www.spauldingridge.com/about-us/leadership/) – Leadership team (Jay Laabs, executives)

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