---
title: 'CFO at interface.ai'
canonical: 'https://feeny.ai/job/cfo-interface-ai-san-francisco-zyx86x3edfz3'
type: 'job'
last_seen: '2026-09-05'
---

# CFO at interface.ai

- **Company:** interface.ai
- **Location:** San Francisco, CA
- **Compensation:** $300k–$335k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-09
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/interface-ai/fa1c2afe-be20-43df-8c1e-b12677f52fce/application

**Skills:** U.S. GAAP, ASC 606, SaaS metrics (ARR, NRR, CAC, LTV), ERP implementation, Billing systems, Financial modeling, Forecasting, Tax compliance, Multi-entity consolidations, SOC 2, ISO 27001, GLBA, FFIEC, AI/ML platforms, M&A evaluation, Post-merger integration, Equity administration, 409A valuation, Government procurement processes

> Lead end-to-end financial stewardship, strategy, and execution for a high-growth B2B SaaS company. Build and mentor a finance organization, manage capital strategy, and ensure compliance with bank-grade vendor diligence and regulatory requirements.

## Job description

## About Interface.ai

interface.ai is redefining how financial institutions serve their members through agentic AI and conversational AI — and we're doing it in production, at scale, with real outcomes. $30M in Series A funding. Cash-flow positive. A mission that matters: democratizing financial wellness for every American, not just the ones who can afford a private banker.

## About the role

As Chief Financial Officer, you will be responsible for interface.ai’s end-to-end financial stewardship—defining strategy, driving execution, and earning trust with customers, investors, auditors, and regulators.

You will build and lead a high-performing finance organization, embed operating discipline across quote-to-cash, accounting, and FP&A, and partner with Product, Engineering, Legal, and GTM to strengthen unit economics, support bank-grade vendor diligence, and accelerate compliant, durable growth.

This is a senior executive role, reporting directly to the CEO, with regular engagement with the board, financial institution CISOs, and regulators.

## What You Will Do

## STRATEGY, PLANNING & OPERATING CADENCE

- Own the long-range plan, annual operating plan, and rolling forecasts; align spend with growth priorities and capital efficiency
- Run a disciplined operating cadence (weekly/monthly business reviews) with KPIs including ARR/NRR, gross margin, CAC payback, LTV/CAC, magic number, cash runway, and hiring vs. plan
- Drive scenario modeling for market expansion, product investment, and hiring plans; establish ROI frameworks for major bets

## ACCOUNTING, REVENUE RECOGNITION & CLOSE EXCELLENCE

- Lead U.S. GAAP accounting and revenue recognition for multi-year, usage-based, and multi-element SaaS contracts
- Automate month-end/quarter-end close; manage audit and tax compliance; implement policies and controls for audit-readiness
- Oversee multi-entity consolidations, state/local tax, and global expansion mechanics (entity setup, transfer pricing)

## SYSTEMS, DATA & AUTOMATION

- Own the finance stack: implement and integrate core systems for accounting, billing, customer/CRM data, and analytics so information moves cleanly from deal to invoice to revenue to forecast
- Establish data governance (system-of-records, KPI lineage, access controls) to ensure single-source-of-truth reporting

## REVENUE QUALITY, PRICING & REVOPS

- Co-own pricing & packaging with Product/GTM; set deal guardrails, discount frameworks, and approvals to protect margin
- Partner with RevOps on pipeline integrity, forecast accuracy, sales compensation design, territory/quota planning, and productivity analytics

## CAPITAL STRATEGY, TREASURY & INVESTOR RELATIONS

- Lead equity/debt strategy, fundraising readiness, and investor narrative; run diligence and manage covenants
- Manage cash, collections, working capital, and banking relationships; optimize cash-flow forecasting and treasury operations
- Own board reporting and communications; present performance, outlook, and risk/mitigation with clarity

## BANK-GRADE THIRD-PARTY RISK, DILIGENCE & CONTRACTING

- Be the executive owner for credit union/community bank vendor due-diligence responses and ongoing monitoring
- Maintain a standardized package covering financial statements, SOC 2/ISO attestations, BCP/DR, data residency, sub-processor lists, insurance, and penetration-test summaries
- Drive contract standards aligned with FI expectations: security/privacy annexes, audit rights, SLAs, breach/BCP obligations, subcontractor controls, termination assistance, and right-to-assess.

## SECURITY, PRIVACY & COMPLIANCE PARTNERSHIP

- Partner with Security / Legal to maintain SOC 2 Type II and ISO 27001, GLBA/FFIEC-aligned policies, incident-response economics, and vendor-security questionnaire readiness
- Oversee the budget and finance controls that support compliance posture without sacrificing velocity

## BUSINESS CONTINUITY, RESILIENCE & INSURANCE

- Own financial oversight of BCP/DR testing, RTO/RPO commitments, supplier redundancy, and tabletop exercises.
- Maintain insurance portfolio (E&O, cyber, D&O, general liability) with limits aligned to contractual requirements.

## INTERNAL CONTROLS & AUDIT READINESS

- Implement a pragmatic internal-controls framework (approval matrices, vendor onboarding, revenue policies, access/SOD, change management).
- Stand up Audit/Finance Committee cadence and pre-SOX discipline to prepare for later-stage scale.

## TEAM LEADERSHIP & ORG DESIGN

- Build and mentor a high-performing team across Accounting, FP&A, and Finance Ops; attract and develop talent ahead of need.
- Optionally steward People/HR ops in partnership with the People leader (comp/benefits/ESPP, headcount plan governance) as the company scales.

## WHAT YOU BRING

- Proven finance leadership in high-growth B2B SaaS (ideally seen Series B–D), with experience as a CFO or VP Finance acting as #1 finance leader.
- Deep SaaS expertise: Mastery of ARR dynamics, retention cohorts, pipeline/forecast modeling, sales productivity, and unit economics.
- Accounting & compliance depth: Strong command of GAAP, ASC 606, audit management, tax, and multi-entity consolidations; experience implementing ERP and billing at scale.
- Capital markets experience: Led or been a primary contributor to venture/debt raises and investor relations; comfortable with board-level storytelling and diligence.
- Operational excellence: Track record of building scalable processes, systems automation, and a data-driven operating rhythm that improves speed and accuracy.
- Financial-services readiness: Familiarity with vendor risk management expectations of credit unions/banks, including security attestations and compliant processes.
- Collaborative leadership: Exceptional communication and influence; trusted partner to GTM, Product, and Customer Success.
- Startup mindset: Willing to be hands-on while building for scale in a fast-paced, remote-first environment; experience with global teams is a plus.

## NICE TO HAVE

- Experience with AI/ML or enterprise platforms sold to regulated industries.
- Exposure to government/credit-union procurement processes and customer security reviews.
- M&A evaluation and post-merger integration experience.
- Equity administration and 409A/comp design oversight.

## COMPENSATION:

- Compensation is expected to be between $300,000 - $335,000 in base salary. Exact compensation may vary based on skills and location.
- Equity package commensurate with stage and impact potential.

## Benefits

🩺 100% paid health, dental & vision care

💰 401(k) & financial wellness perks

🍜 Daily meals on us

🚇 Commuter benefit

💪 Monthly wellness stipend

🤖 Claude Enterprise + frontier AI tools for every employee — build with the best

🏙️ Brand-new 21st-floor SF office at 44 Montgomery — floor-to-ceiling views, worth showing up to

🌴 Discretionary PTO + paid parental leave

🧘 Mental health, wellness & family benefits

🚀 A mission-driven team shaping the future of banking

Why interface.ai http://interface.ai

Series A · $30M raised · Cash-flow positive — we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck.

You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time.

interface.ai http://interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

## About interface.ai

## Company Overview
- **One-liner**: Interface.ai provides agentic AI solutions—including voice, chat, and co-pilot assistants—purpose-built for community banks and credit unions, aiming to automate customer service and eliminate hold times.
- **Entity Type**: Private (raised $30M in Series A and debt financing, led by Avataar Venture Partners)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Srinivas Njay (Founder CEO)

## Core Business
- **Primary industry**: Financial technology (fintech) / Agentic AI for banking
- **Target customers**: B2B – community banks and credit unions (mid-size & small financial institutions)
- **Mission / Purpose**: To help financial institutions achieve their business goals and empower customers to achieve financial wellness through agentic AI ([interface.ai](https://interface.ai/))

## Products & Services
- **Nexus (CCaaS Platform)** – Launched in 2026 as the industry’s first fully agentic Contact Center as a Service platform. Handles every contact end-to-end with AI, eliminating hold queues and transfers, and only involving humans when judgment is needed. Claims to multiply agent capacity up to 10x ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).
- **Voice AI** – A phone-based solution that delivers human-like conversations, resolves routine inquiries at scale, and seamlessly hands off complex issues to human agents ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).
- **Sphere (Generative AI Assistant)** – A ChatGPT-like universal channel for customers and employees. Replaces 14–15 applications for frontline staff, increasing efficiency 10x. Offers intelligent guidance, plugins, and personalized AI assistance ([builtin.com](https://builtin.com/company/interface-ai)).
- **Digital AI Assistants & Co‑pilots** – Pre-trained for 60+ banking use cases, integrated with major core banking and customer management systems ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)).

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**:
  - Annual Revenue: $3.3M (estimate from LinkedIn)
  - Total Funding: $30M (LinkedIn) or $40M (CBInsights, conflicting reports) – Series A ($20M) + Debt ($10M) led by Avataar Venture Partners in October 2024 ([linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai))
- **Notable Investors / Partners**: Avataar Venture Partners (lead investor); integrations with major core banking systems.
- **Growth Signals**:
  - 165 employees across 7 countries (India, US, Argentina, UK, UAE, Tunisia, Canada)
  - 160,634 LinkedIn followers (+23.6% YoY)
  - 35 active job postings (monthly growth +12.9%, quarterly +150%)
  - Recent product launch: Nexus at Financial Brand Forum (April 2026)
  - Headcount decreased 6.8% YoY (potential consolidation or pivot)

## Competitive Advantages
- **Deep domain focus**: Purpose-built for community financial institutions, not a generic AI platform.
- **Pre-trained banking AI**: Covers 60+ banking-specific use cases out of the box.
- **Fully agentic CCaaS**: Nexus eliminates the fundamental trade-off between automation and human escalation, handling entire calls autonomously.
- **Integrated ecosystem**: Compatible with major core banking systems and CRM platforms, reducing integration friction.

## Strategic Focus
- Scale adoption of Nexus among community banks and credit unions.
- Expand agentic AI beyond voice into digital and employee-facing channels.
- Continue vertical specialization to deepen moat in the small/mid-size banking segment.

## Why Work Here
- **Culture**: Described as “fast, collaborative, low-ego, and outcome-driven” by a Senior Product Manager on Indeed. Management is accessible and open to data-backed debate ([indeed.com](https://www.indeed.com/cmp/Interface.ai)).
- **Work model**: Primarily on-site at Covina, CA or San Francisco, CA offices (per Built In), but some remote/hybrid roles exist (e.g., Remote Project Manager on Indeed). Verify specific roles on the careers page.
- **Engineering focus**: 75 out of 165 employees (34%) are in technical roles; strong engineering leadership (VP Engineering, Directors).
- **Perks**: Health insurance; high-ownership product roles with direct customer impact.
- **Recent employee growth caution**: Headcount declined 6.8% YoY; some senior leaders have departed (e.g., Head of Partnerships left Mar 2026). However, active hiring (35 open roles) suggests ongoing investment.

## Sources
1. [interface.ai](https://interface.ai/)
2. [linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai)
3. [cbinsights.com/company/interfaceai](https://www.cbinsights.com/company/interfaceai)
4. [builtin.com/company/interface-ai](https://builtin.com/company/interface-ai)
5. [indeed.com/cmp/Interface.ai](https://www.indeed.com/cmp/Interface.ai)

## Other roles at interface.ai

- [Technical Support Engineer - L2](https://feeny.ai/job/technical-support-engineer-l2-interface-ai-bengaluru-h1tfc3z6yvbz) — Bengaluru, India
- [Head of Marketing](https://feeny.ai/job/head-of-marketing-interface-ai-san-francisco-nst26n25e3d6) — San Francisco, CA
- [Software Engineer](https://feeny.ai/job/software-engineer-interface-ai-san-francisco-mjhad47fzg9b) — San Francisco, CA
- [Software Engineer II](https://feeny.ai/job/software-engineer-ii-interface-ai-san-francisco-6554ycaatmwc) — San Francisco, CA
- [VP of Sales](https://feeny.ai/job/vp-of-sales-interface-ai-san-francisco-v0ky8gnzrpa2) — San Francisco, CA
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- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-interface-ai-remote-d2tabpvcfjcc)
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- [VP of Platform Engineering](https://feeny.ai/job/vp-of-platform-engineering-interface-ai-remote-ym973g7d8w9r)
- [Principal Product Manager - Domain PM](https://feeny.ai/job/principal-product-manager-domain-pm-interface-ai-san-francisco-sxme0vb3wxp9) — San Francisco, CA