---
title: 'Channel Account Manager I at Huntress'
canonical: 'https://feeny.ai/job/channel-account-manager-i-huntress-australia-ncrz07d76jnx'
type: 'job'
last_seen: '2026-11-10'
---

# Channel Account Manager I at Huntress

- **Company:** Huntress
- **Location:** Australia
- **Posted:** 2026-11-09
- **Last confirmed live:** 2026-11-10
- **Apply:** https://job-boards.greenhouse.io/huntress/jobs/8196004003

## Job description

What We Do:

Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.

Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.

Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.

Reports to: Manager, Channel Account Management

Location: Remote Australia

Compensation Range: $96,000 AUD base with an on target earnings at $160,000, plus equity

What You’ll Do:

Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.

As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.

This is a high-impact, high-visibility sales role that reports to the Manager of Account Management. Its success will be measured by expansion and retention metrics.

Responsibilities:

- Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment
- Own and grow relationships with multiple contacts inside assigned customer organizations
- Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate
- Contribute to team goals around retention, expansion, and customer satisfaction
- Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
- Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
- Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgment

What You Bring To The Team:

- 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role
- Strong experience in SaaS, preferably related to the cybersecurity industry
- Experience with Salesforce or other similar CRM platforms
- Strong bias to action and the ability to get things done efficiently and effectively
- Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams
- Commercial curiosity and sound judgment in balancing customer outcomes with business growth, & confidence building relationships with both customers and partners

What We Offer:

- Fully remote work
- At least one annual trip to the US for Summer Summit, with additional local events in Australia!
- New starter home office set up reimbursement ($800 AUD)
- 12 weeks paid parental leave for both primary and secondary carers
- Monthly digital allowance for personal phone and internet costs ($185 AUD)
- Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
- Subsidised private health insurance through our preferred provider
- Stock options for all full-time employees
- Access to the BetterUp platform for coaching, personal, and professional growth

People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations:

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.

Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our [Candidate Privacy Notice](https://trust.huntress.com/?itemUid=47f0a941-b86f-4864-a0d0-a224a34cfd57&source=click) for more details on our practices and your data privacy rights.

#BI-Remote

## About Huntress

## Company Overview
- **One-liner**: Huntress provides a fully managed cybersecurity platform that protects small and medium-sized businesses from hackers via threat detection, endpoint security, and identity protection.
- **Entity Type**: Private (Series D)
- **Headquarters**: Fulton, Maryland, USA (fully remote company)
- **Founded**: 2015
- **Founders**: Kyle Hanslovan, John Ferrell, and Chris Bisnett (former NSA cyber operators)

## Core Business
- **Primary industry**: Cybersecurity (Managed Detection and Response, Endpoint Security, Identity Threat Detection)
- **Target customers**: B2B — primarily small and medium businesses (SMBs) and the managed service providers (MSPs) that support them. Also serves mid-market enterprises.
- **Mission**: To break down the barriers to enterprise-level security and empower the businesses that the big names overlook.

## Products & Services
- **Huntress Managed EDR**: Endpoint detection and response that monitors, hunts, and responds to threats across endpoints.
- **Huntress Managed ITDR** (Identity Threat Detection and Response): Monitors and protects Microsoft 365 identities and environments from account takeover and identity-based attacks.
- **Huntress Managed SIEM**: A fully managed security information and event management service that ingests and correlates log data for threat detection.
- **Huntress Security Awareness Training**: Phishing simulations and security training to reduce human risk.
- **Huntress Security Platform**: The unified platform that integrates all of the above, providing a single pane of glass for partners.

## Market Standing
- **Valuation**: Not publicly disclosed (latest round was $150M Series D in 2024).
- **Key Metric**: $100M+ ARR (achieved in 2024).
- **Total Funding**: Over $228M (Series A: $18M in 2022, Series C: $60M in 2023, Series D: $150M in 2024).
- **Notable Investors/Partners**: Not named directly in available data, but notable partnerships include Microsoft (Verified SMB Solution), Forte Racing, and the CISA Joint Cyber Defense Collaborative (JCDC).
- **Growth Signals**: 
  - Protects 4M+ endpoints and 8M+ identities worldwide.
  - Named to Inc. 5000 Fastest Growing Private Companies list.
  - Won Inc. Best Places to Work award (2024).
  - Named to Forbes America’s Best Startup Employers list (2025).
  - Achieved CMMC compliance and authorized as a CVE Numbering Authority.
  - Included in Verizon 2025 DBIR Report.
  - 630 total employees and growing.

## Competitive Advantages
- **One Team advantage**: Technology and SOC (Security Operations Center) are inseparable — the platform is built for and operated by the same team, ensuring detection and response are tightly coupled.
- **Founding team pedigree**: Founded by former NSA cyber operators, giving deep domain expertise in adversary tactics.
- **SMB focus**: Specifically targets the underserved SMB market with enterprise-grade security at an affordable SaaS price.
- **Fully managed**: Unlike many tools that require in-house security teams, Huntress provides a complete managed service, making it accessible to underresourced IT teams.
- **Adversary-informed defense**: Uses real-world threat intelligence and continuous hunting to stay ahead of attackers.

## Strategic Focus
- **Current priorities**: Scaling the platform to protect more SMBs, expanding the managed SIEM offering, deepening identity protection, and maintaining leadership in the MSP channel.
- **Growth direction**: International expansion (currently hiring in US, Canada, UK, Ireland, and Australia), continued product innovation, and strengthening partnerships with Microsoft and CISA.
- **Public commitment**: Signed the CISA Secure By Design pledge, indicating a focus on security-by-design and transparency.

## Why Work Here
- **100% Remote**: Huntress has been fully remote from day one, with a global team across US, Canada, UK, Ireland, and Australia. They provide tools, systems, and processes to succeed outside a corporate office.
- **Culture**: Values-driven with a focus on being a “force for good.” Core values are Own It, Elevate It, and Send It — emphasizing accountability, mutual support, and bold action.
- **Benefits**:
  - 5% 401k contribution (even if you don’t contribute).
  - Stock options for all full-time teammates.
  - 12 weeks paid parental leave.
  - Monthly digital reimbursement for internet/phone.
  - Starter home office reimbursement.
  - Medical, dental, vision, life, disability, and pet insurance.
  - Education assistance (LifeLabs, BetterUp coaching, hands-on training).
  - Generous PTO, sick time, bereavement leave, and floating holidays.
- **Growth opportunities**: Committed to teammate development with training, coaching, and education assistance programs.
- **Awards**: Inc. Best Places to Work, Built In Best Remote Places to Work, Forbes America’s Best Startup Employers.
- **Team size**: 630 employees and growing.

## Sources
1. [huntress.com](https://www.huntress.com/)
2. [huntress.com/company/careers](https://www.huntress.com/company/careers)
3. [huntress.com/company/our-story](https://www.huntress.com/company/our-story)
4. [job-boards.greenhouse.io/huntress](https://job-boards.greenhouse.io/huntress)
5. [builtin.com/company/huntress](https://builtin.com/company/huntress)

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